Unify OpenScape CP205 User manual
© 1999 – 2020 RingCentral. All rights reserved.
OpenScape
Desk Phone
CP205
Screens, Buttons, and Common Functions
Programmable
Keys
Display
Notification LED
Function Keys
Navigator
Dial Pad
Function Keys
Programmable
Key Labels
OpenScape Desk Phone CP205 | Screen, Buttons, and Common Functions
© 1999 - 2020 RingCentral, Inc. All rights reserved.
2
BUTTON DEFINITIONS
1. Notification LED
Signals incoming calls and new voicemails via the notification LED.
2. Display
Permits the intuitive use of the phone. If there are no calls taking place or settings
being made, the idle menu is displayed.
3. Call Log Soft Key
Enables users to access call log history.
4. Corp Directory Soft Key
Enables users to access the corporate directory.
5. Call Forward Soft Key
Allows users to reroute a call to another number.
6. Redial Soft Key
Allows the last number called to be called again.
7. Hold Key
Places the caller on hold.
8. Transfer Key
Transfers the caller to another number or extension.
9. Conference Key
Permits multiple callers to dial into a call.
10. Menu Key
Opens different menus with telephone functions, applications, and configurations.
11. Mailbox Key
Enables users to check voicemail.
OpenScape Desk Phone CP205 | Screen, Buttons, and Common Functions
© 1999 - 2020 RingCentral, Inc. All rights reserved.
3
BUTTON DEFINITIONS
1. Dial Pad
Permits users to enter numbers or characters.
2. Navigator
Enables navigation and access to various menus in the Display.
3. Volume Control
Controls the volume level.
4. Mute Key
Switches the microphone on/off.
5. Speaker Key
Switches the speaker on/off.
6. Headset Key
Enables the headset function.
© 1999 – 2020 RingCentral. All rights reserved.
PLACING AN OUTGOING CALL
RECEIVING A CALL
ENDING A CALL
Unhook the handset, then dial the
number or extension.
Dial the number or extension, then
press OK for hands-free mode.
Press OK on the Navigator for
hands-free mode.
OR
Unhook the handset.
Use the Navigator to locate
Disconnect?, then press OK.
OR
Hook the handset.
OR
OpenScape Desk Phone CP205 | Screen, Buttons, and Common Functions
© 1999 - 2020 RingCentral, Inc. All rights reserved.
5
PLACING A CALL ON HOLD
PLACING A CALL IN PUBLIC PARK
Use the Navigator to locate Hold?,
then press OK.
OR
Press the Hold button.
Placing a call in public park puts the call on hold in a public location. The location is accessible to
any user by dialing the announced number or extension that the system automatically assigns.
While on an active call, dial ##*3.
Listen to the announcement to determine
which extension the call was parked.
The prompt is also the only way to determine which extension the call was parked.
OpenScape Desk Phone CP205 | Screen, Buttons, and Common Functions
© 1999 - 2020 RingCentral, Inc. All rights reserved.
6
RETRIEVING A CALL FROM THE PUBLIC PARK LOCATION
On another phone, press the star (*) key followed by the parked call’s extension.
Example:
The call is parked at extension 801. Using another phone,
dial *801 to retrieve the call from the public park location.
Press OK.
Dial the number or extension that you
want to Consult. Example: 303
Press OK.
TRANSFERRING A CALL – WARM
While on an active call, use the Navigator
to locate Consult.
When 303 answers, use the Navigator
to locate Complete Xfer?.
Press OK.
OpenScape Desk Phone CP205 | Screen, Buttons, and Common Functions
© 1999 - 2020 RingCentral, Inc. All rights reserved.
7
Press OK.
TRANSFERRING A CALL – COLD
While on an active call, use the Navigator
to locate Transfer?.
Dial the number or extension where
you want the call to be transferred.
Example: 303
Press OK.
To transfer an incoming call to
voicemail, use the Navigator to
locate Reject?.
Press OK.
TRANSFERRING TO VOICEMAIL
OpenScape Desk Phone CP205 | Screen, Buttons, and Common Functions
© 1999 - 2020 RingCentral, Inc. All rights reserved.
8
LISTENING TO VOICEMAIL
After transferring the call to voicemail, the
Notification LED and Mailbox key flashes.
Press the Mailbox key.
Note: Voicemail can also be checked by
dialing *86.
Enter the PIN and press #, then press 1to listen to the message.
ENABLE DO NOT DISTURB
Use the Navigator to locate Do not
disturb on?.
Press OK.
OpenScape Desk Phone CP205 | Screen, Buttons, and Common Functions
© 1999 - 2020 RingCentral, Inc. All rights reserved.
9
Use the Navigator to locate Do not
disturb off?.
Press OK.
DISABLE DO NOT DISTURB
CALL FORWARD
Program a free programmable key as
Built-in Forwarding.
Press OK to enable call forwarding.
Press the free programmable key set for
call forwarding. (The last forwarded call is
displayed.)
Press OK again to disable call forwarding.
OpenScape Desk Phone CP205 | Screen, Buttons, and Common Functions
© 1999 - 2020 RingCentral, Inc. All rights reserved.
10
Paging is a one-way broadcast to one or multiple devices/users.
PAGING
Dial *84.
Press OK.
Dial the number or extension of the group
then press #.
CONFERENCING
Dial the number or extension of the first
participant. Example: 304
Press OK on the Navigator, then
unhook the handset.
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