
TRUST AMI MOUSE 250S MINI
3
UK
6 Troubleshooting
Problem Cause Possible solution
Mouse is not connected Connect the mouse correctly.
Mouse does not
move / moves
poorly. Ball is dirty. Clean the ball and its
compartment.
Software of your previous
mouse is still activated.
First delete the software of
your previous mouse before
you install this software.
Consult the manual of your
previous mouse.
Software not installed. Install the mouse software.
Software configured
incorrectly
Configure the software
correctly.
Scroll function is
not working.
Application not 100%
compatible with
Windows.
Use an application that is
compatible.
Register your product via www.trust.com so that you are able to receive optimal
guarantee and service support such as up-to-date FAQ and the latest drivers. You will
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If you still have any problems after trying these solutions, please contact one of the
Trust Customer Care Centres. You can find more information on the last page of this
manual. Please have the following information available:
• The article number. This is: 12327;
• Hardware data: CPU; internal memory; control system;
• A good description of what precisely does not work;
• A good description of when precisely the problem takes place.