Tripp Lite SmartPro SMC10002URM User manual

Owner’s Manual

1111 W. 35th Street, Chicago, IL 60609 USA • www.tripplite.com/support

Important Safety Instructions 2

Mounting 4

Quick Installation 6

Optional Installation 7

Basic Operation 8

Storage and Service 16

Battery Replacement 17

Product Registration 19

Regulatory Compliance 19

Español 20

Français 39

SmartPro®SMC 2U Rackmount

Intelligent, Line-Interactive UPS Systems

120V Sine Wave Output • 1,000VA—1,500VA

SMC10002URM

(Series No. AGSM8267) SMC15002URM

(Series No. AG-0007)

Not suitable for mobile applications.

PROTECT YOUR INVESTMENT!

You could also win an ISOBAR6ULTRA surge protector—a $50 value!

www.tripplite.com/warranty

14-08-107-93-33B2.indb 1 9/25/2014 12:29:28 PM

Important Safety Instructions

SAVE THESE INSTRUCTIONS

This manual contains important instructions that should be followed during the installation, operation

and storage of this product. Failure to heed these warnings may affect the warranty.

UPS Location Warnings

• Use caution when lifting the UPS. Because of the considerable weight of all rackmount UPS

systems, at least two people should assist in lifting and installing them.

• Install the UPS indoors, away from excess moisture or heat, dust or direct sunlight.

• For best performance, the ambient temperature near the UPS should be between 0° C and 40° C

(between 32° F and 104° F).

• Leave adequate space around all sides of the UPS for proper ventilation. Do not obstruct its vents

or fan openings.

• When mounting the UPS system in a tower orientation, make sure the LCD Screen panel is at the

top of the UPS, not at the bottom.

• Do not mount unit with its front or rear panel facing down (at any angle). Mounting in this manner

may eventually cause product damage not covered under warranty.

UPS Connection Warnings

• The UPS contains its own energy source (battery). The output terminals may be live even when the

UPS is not connected to an AC supply.

• Connect the UPS to a properly grounded AC power outlet. Do not modify the UPS’s plug in a way

that would eliminate the UPS’s connection to ground. Do not use adapters that eliminate the UPS’s

connection to ground.

• Do not plug the UPS into itself; this will damage the UPS and void your warranty.

• If you are connecting the UPS to a motor-powered AC generator, the generator must provide

filtered, frequency-regulated computer-grade output. Connecting the UPS to a generator will void

its Ultimate Lifetime Insurance.

Equipment Connection Warnings

• Use of this equipment in life support applications where failure of this equipment can reasonably

be expected to cause the failure of the life support equipment or to significantly affect its safety

or effectiveness is not recommended. Do not use this equipment in the presence of a flammable

anesthetic mixture with air, oxygen or nitrous oxide.

• Do not connect surge suppressors or extension cords to the output of the UPS. This might damage

the UPS and may affect the surge suppressor and UPS warranties.

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Battery Warnings

• Batteries can present a risk of electrical shock and burn from high short-circuit current. Observe

proper precautions. Do not dispose of the batteries in a fire. Do not open the UPS or batteries.

Do not short or bridge the battery terminals with any object. Unplug and turn off the UPS before

performing battery replacement. Use tools with insulated handles. There are no user-serviceable

parts inside the UPS. Battery replacement should be performed only by authorized service personnel

using the same number and type of batteries (Sealed Lead-Acid). Tripp Lite offers a complete line

of UPS System Replacement Battery Cartridges (R.B.C.).Visit Tripp Lite on the Web at www.tripplite.

com/support/battery/index.cfm to locate the specific replacement battery for your UPS. The RBC

Type can also be found on the label affixed to the Battery Retention Plate.

• During hot-swap battery replacement, the UPS will not provide backup power in the event of a

blackout or other power interruptions.

• Do not operate the UPS without batteries.

UPS and Battery Recycling

Please recycle Tripp Lite Products. The batteries used in Tripp Lite products are sealed

Lead-Acid batteries. These batteries are highly recyclable. Please refer to your local codes

for disposal requirements.

You can call Tripp Lite for recycling info at 1-773-869-1234.

You can go the Tripp Lite Website for up-to-date information on recycling the batteries or any Tripp Lite

product. Please follow this link: http://www.tripplite.com/support/recycling-program/

Important Safety Instructions

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Wallmount

4-Post Rackmount

2-Post Rackmount

User-Supplied

Screws

Mounting

The user must determine the fitness of hardware and procedures before mounting. If hardware and

procedures are not suitable for your application, contact the manufacturer of your rack or rack

enclosure. The procedures described in this manual are for common rack and rack enclosure types

and may not be appropriate for all applications.

Note: The illustrations may differ from your model.

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Mounting (Tower)

WARNING: When mounting the UPS system in a tower or wall-mount orientation, make sure

the LCD Screen panel is at the top of the UPS, not at the bottom.

Note: To mount the UPS in an upright (tower) position, 2-9USTAND is required (sold separately).

Rotate the LCD Screen panel for easy viewing

while the UPS is tower mounted. Insert a small

screwdriver or other tool in the slots on either

side of the panel. Pop the panel out, rotate it

and pop the panel back in place.

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Quick Installation

1Plug the UPS into an outlet on

a dedicated circuit.

Note: After you plug the UPS into a live AC

outlet, the UPS (in “Standby” mode) will

automatically charge its batteries, but will

not supply power to its outlets until it is

turned ON.

2Plug your equipment into

the UPS.*

* Your UPS is designed to support only electronic

equipment. You will overload the UPS if the total

VA ratings for all the equipment you connect

exceeds the UPS’s Output Capacity. To find your

equipment’s VA ratings, look on its nameplates.

If the equipment is listed in amps, multiply the

number of amps by 120 to determine VA.

(Example: 1 amp × 120 = 120 VA) If you are

unsure if you have overloaded the UPS’s outlets,

see LOAD icon description in LCD Interface

section under Basic Operation.

3Turn the UPS ON.

Press and hold the button Afor one

second. The alarm will beep once briefly.

Note: UPS system will function properly upon initial

startup, however, maximum runtime and a

successful self-test will only be accessible after it

has been charged for 24 hours.

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USB RS232 Model: SMC15002URM

USB Model: SMC15002URM

RS232USB Model: SMART1500RMXL2UA

4-5

Optional Installation

These connections are optional. Your UPS will function properly without these connections.

1USB and RS-232 Serial

Communications

Use the included USB cable (see 1A) or user-

supplied DB9 serial cable (see 1B) to

connect the communication port on your

computer to the communication port of your

UPS. Install on your computer the Tripp Lite

PowerAlert Software appropriate to your

computer’s operating system.

2EPO Port Connection

This optional feature is only for those

applications which require connection to a

facility’s Emergency Power Off (EPO) circuit.

When the UPS is connected to this circuit, it

enables emergency shutdown of the UPS’s

inverter.

With a user-supplied cable, connect the EPO

port of your UPS (see 2A) to a user-supplied

normally closed or normally open switch

according to the circuit diagram (see 2B).

The EPO port is not a phone line surge

suppressor; do not connect a phone line to

this port.

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Note: This LCD image is shown

with all icons illuminated. Under

normal conditions, only select

icons will be lit.

Basic Operation

LCD Interface

3-Digit Display: This display is generally used to show values for a given “Display”

or “Control” screen.

“ON/OFF” Button

• To turn the UPS ON: After you plug the UPS into a live AC outlet, the UPS (in

“Standby” mode) will automatically charge its batteries, but will not supply

power to its outlets until it is turned ON. With the UPS plugged into a live AC

wall outlet, press and hold the “ON/OFF” button for one second.* The UPS will

beep once to indicate ON status. Release the button.

• To cold-start the UPS: If utility power is absent, you can “cold-start” the UPS

(i.e., turn it on and supply power for a limited time from its batteries) by pressing

and holding the “ON/OFF” button for one second.* The UPS will beep once to

indicate ON status. Release the button.

• To turn the UPS OFF: With the UPS ON and receiving utility power, press and

hold the “ON/OFF” button for 2.5 seconds.* The UPS will beep once to indicate

OFF status. Then unplug the UPS from the wall outlet. The UPS will be

completely off.

* If the user unintentionally presses the ON/OFF button, the OFF function can be temporarily

canceled by continuing to hold the ON/OFF button until the UPS beeps and then, without

releasing it, momentarily press either the MODE button or the ENTER/MUTE button. Once

both buttons are released, the UPS will remain ON.

“MODE” Button

To enable viewing of power displays and control menu options, tap this button. See

“Display Power Conditions” & “Control Menu Options” for details.

• Can be used in conjunction with the ON/OFF button to cancel the “OFF”

function. See “ON/OFF Button” instructions above.

• Can be used in conjunction with the ENTER/MUTE button to restore the LCD to

Factory Mode. See “Control Menu Options.”

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Basic Operation continued

“ENTER/MUTE” Button

To toggle settings options while viewing a control menu option, tap this button.

The UPS power failure alarm can also be temporarily silenced by tapping this

button. Once silenced, an alarm will automatically re-sound to indicate low

battery conditions and can no longer be silenced.*

• Can be used in conjunction with the ON/OFF button to cancel the “OFF”

function. See “ON/OFF Button” instructions above.

• Can be used in conjunction with the ENTER/MUTE button to restore the LCD

to Factory Mode. See “ON/OFF Button” instructions.

* Note: Alarm-free silent operation is available by setting the alarm to disable

(see CONTROL MENU OPTIONS / ALARM ENABLE-DISABLE section).

Battery Capacity: This will be active in all “Display” modes, but is not shown in

“Control” modes.

AC Input: This indicates that the unit is running in Line Mode and supplying AC

power to equipment connected to the output.

Battery Input: This will flash to indicate that the UPS is not receiving AC input

and is running in inverter mode. The Battery Input icon is also used in conjunction

with the EVENTS icon to indicate On Battery events.

Replace Battery Icon: In the event that UPS batteries expire and require

replacement, this icon and the warning icon will flash. This icon will also flash

after a failed UPS self-test (see the BASIC OPERATION / CONTROL MENU

OPTIONS / SELF-TEST section for more information).

Warning: This will flash to let the user know that there’s a warning condition and

immediate action must be taken:

1. For Replace Battery: Replace Battery and Warning icons flash during any

normal “Display” mode.

2. For Overload: Load, Warning and Load Percentage icons will flash, the alarm

will sound repeatedly and the LCD screen will switch from the user-selected

display mode to Load Percentage. Overload indication is available in both AC

and battery modes. CAUTION! Any overload condition that is not corrected by

the user immediately may cause the UPS to shut down and cease supplying

power in the event of a blackout or brownout.

EVENTS Icon: Displayed in conjunction with the AVR icon and BATT icons to

indicate the number of On Battery or AVR events that have occurred.

Alarm Off: Indicates that the alarm is disabled.

Alarm On: Indicates that the alarm is enabled.

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Basic Operation continued

INPUT Icon: Indicates that the 3-digit value displayed is the Input Voltage.

OUTPUT Icon: Indicates that the 3-digit value displayed is the Output Voltage.

LOAD Icon: Displayed in two modes:

1. Displayed in conjunction with the % icon and 3-digit value to indicate the load

percentage.

2. Displayed in conjunction with KWH/Day and 3-digit value to indicate daily

power consumption.

3. Both the LOAD icon and Warning icon will flash to indicate an overload.

BATT Icon: Displayed in two modes:

1. BATT icon (displayed in conjunction with % icon and 3-digit value) indicates

the Battery Capacity %.

2. BATT icon is shown with TEST icon to indicate self-test mode or control mode.

% Icon: Indicates units of %.

TEST Icon: Displayed in conjunction with BATT icon to indicate that the UPS is

performing a self-test.

RUNTIME Icon: Displayed in conjunction with the MIN icon and 3-digit value to

indicate Runtime in minutes.

MIN Icon: Indicates units of minutes.

1. Displayed in conjunction with RUNTIME icon and 3-digit value to indicate

battery runtime in minutes.

2. Displayed in conjunction with the 3-digit value (reporting “LCD”) to indicate the

minimum brightness.

VWA Icon: This is a multipurpose icon which indicates units of Volts, VA, Watts,

or Amps (V, VA, W, or A will be shown).

K Icon: Displayed in conjunction with the W to indicate Kilowatts. It is also used

in conjunction with the WH and /DAY icons to indicate Kilowatt Hours per Day.

H and /DAY Icons: Displayed in conjunction with “K” and “W” icons to indicate

Kilowatt Hours per day (KWH/DAY).

Sensitivity Icon: Displayed to set the AC input line sensitivity setting. Sensitivity

settings available are 100% (Normal = no delay), 50% (half delay), and 25%

(full delay).

SCROLL Icon: When enabled, the display will automatically cycle through each

DISPLAY mode of the LCD once per two-second interval. If a button is pressed

while Scroll Mode is enabled, the scroll function will pause for 10 seconds to

allow the user to manually make menu selections before resuming scroll.

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