Tripp Lite SmartOnline User manual

Owner’s Manual

1111 W. 35th Street Chicago, IL 60609 USA

Customer Support: (773) 869-1234 • www.tripplite.com

Important Safety Instructions 2

Installation 3

Basic Operation 5

Battery Replacement 11

Storage and Service 12

SmartOnline™

True On-Line Tower UPS Systems

Warranty Registration 12

Español

Français 25

Troubleshooting 9

Warranty Registration:

win a FREE Tripp Lite product—

www.tripplite.com/warranty

Not suitable for mobile applications.

200510008 93-2470SMARTONLINE XL OM.qxd 12/2/2005 3:06 PM Page 1

UPS Location Warnings

• Install your UPS indoors, away from excess moisture or heat, conductive contaminants,

dust or direct sunlight.

• For best performance, keep the indoor temperature between 32º F and 104º F (0º C and

40º C).

• Leave adequate space around all sides of the UPS for proper ventilation.

UPS Connection Warnings

• Connect your UPS directly to a properly grounded AC power outlet. Do not plug the

UPS into itself; this will damage the UPS.

• Do not modify the UPS's plug, and do not use an adapter that would eliminate the UPS’s

ground connection.

• Do not use extension cords to connect the UPS to an AC outlet. Your warranty will be

voided if anything other than Tripp Lite surge suppressors are used to connect your UPS

to an outlet.

• If the UPS receives power from a motor-powered AC generator, the generator must

provide clean, filtered, computer-grade output.

Equipment Connection Warnings

• Do not use Tripp Lite UPS Systems for life support applications in which a malfunction

or failure of a Tripp Lite UPS System could cause failure or significantly alter the

performance of a life-support device.

• Do not connect surge suppressors or extension cords to the output of your UPS. This

might damage the UPS and will void the surge suppressor and UPS warranties.

Battery Warnings

Batteries can present a risk of electrical shock and burn from high short-circuit current.

Observe proper precautions. Do not dispose of the batteries in a fire. Do not open the UPS

or batteries. Do not short or bridge the battery terminals with any object. Unplug and turn

off the UPS before performing battery replacement. Use tools with insulated handles.

There are no user-serviceable parts inside the UPS. Battery replacement should be

performed only by authorized service personnel using the same number and type of

batteries (sealed Lead-Acid). The batteries are recyclable. Refer to your local codes for

disposal requirements or in the USA only call 1-800-SAV-LEAD or 1-800-8-BATTERY

(1-800-822-8837) or visit www.rbrc.com for recycling information. Tripp Lite offers a

complete line of UPS System Replacement Battery Cartridges (R.B.C.). Visit Tripp Lite on

the Web at www.tripplite.com/support/battery/index.cfm to locate the specific replacement

battery for your UPS.

SAVE THESE INSTRUCTIONS

This manual contains instructions and warnings that should be followed during the

installation, operation and storage of all Tripp Lite UPS Systems. Failure to heed these

warnings will void your warranty.

Important Safety Instructions

200510008 93-2470SMARTONLINE XL OM.qxd 12/2/2005 3:06 PM Page 2

Important Safety Instructions

Connection and Start-Up

Plug your UPS’s line cord into an

electrical outlet.

Your UPS must be connected to a dedicated

circuit of sufficient amperage. Note, however,

that the select models may be fitted with

different plug types. Refer to the “OP

Rating/Plug Rating” chart printed on the top of

your UPS.

Once your UPS is plugged in, the fan and all

Indicator Lights will turn ON. The “LINE” and

“LOAD ACTIVE METER” LEDs will

illuminate and the UPS will emit a beep to

indicate normal operation. However, power is

not supplied to your UPS’s AC outlets until the

UPS is turned on.

Plug your equipment into your UPS.

Your UPS is designed to support computer

equipment only. You will overload your UPS if

you connect household appliances or laser

printers to the UPS's outlets.

Turn your UPS ON:

• Press the “ON/TEST” Button

• Hold it for several seconds until you

hear a beep

• Release it

Your UPS will begin providing AC power to its outlets.

The “ON LINE” LED will illuminate.

Your UPS will function properly without these

connections.

Phone Line or Phone/Network

Line Surge Suppression

Your UPS has jacks which protect against

surges on a phone or network line.* Using

appropriate network cords connect your wall

jack to the UPS jack marked “IN.” Connect

your equipment to the UPS jack marked

“OUT.” Make sure the equipment you connect

to the UPS's jacks is also protected against

surges on the AC line.

* Not compatible with PoE (Power Over Ethernet) applications.

Your model may differ.

Your model

may differ.

Installation

Optional Connections

1Your model may differ.

200510008 93-2470SMARTONLINE XL OM.qxd 12/2/2005 3:06 PM Page 3

Optional Connections

(continued)

USB and RS-232 Serial

Communications

Use the included USB cable (see ) and/or

DB9 serial cable (see ) to connect the

communication port of your computer to the

communication port of your UPS. Install on

your computer the Tripp Lite PowerAlert

Software appropriate to your computer's

operating system.

EPO Port Connection

When the UPS is connected to this circuit, it

enables emergency shutdown of the UPS's

inverter. Using the cable provided, connect the

EPO port of your UPS (see ) to a user-

supplied normally closed or normally open

switch according to the circuit diagram (see

). The EPO port is not a phone line surge

suppressor; do not connect a phone line to

this port.

External Battery Connection

Check to ensure that the external batteries you

are connecting match the voltage listed on

your UPS's battery connector. Adding external

batteries will increase recharge time as well as

runtime. See the battery pack owner's manual

for complete installation instructions. Make

sure cables are fully inserted into their

connectors. Small sparks may result during

battery connection; this is normal. Do not

connect or disconnect battery packs when the

UPS is running on battery power.

Your model

may differ.

Your model

may differ.

Installation

(continued)

2a Your model

may differ.

4-5

Your model

may differ.

200510008 93-2470SMARTONLINE XL OM.qxd 12/2/2005 3:06 PM Page 4

Front Panel Switches

“ON/TEST” Button: This switch controls four separate UPS functions:

UPS Power ON

To turn the UPS on, press this button, hold it for several seconds until

you hear a beep, then release it. The “ON LINE” LED will illuminate.

UPS Self-Test

During normal on-line operation, press this button and hold it until

you hear a beep. This initiates a 10-second self-test of the battery. The

UPS will shift to battery power (all LEDs will illuminate) for ten

seconds.

Alarm Silence

To silence the UPS “on-battery” alarm, press this button and hold it

until you hear a beep.

UPS Cold Start

To use your UPS as a stand-alone power source when AC power is

unavailable (i.e. during a blackout), press this button and hold it until

you hear a beep. The UPS will then provide battery power to its outlets.*

* The “ON BATT” Indicator Light will be illuminated since your UPS will be operating

from battery power.

“OFF” Button: This button turns power OFF at the UPS receptacles.

Press this switch, hold it until you hear a beep, then release it. The

UPS will continue charging and the fan will continue to cool internal

components even after you turn the UPS receptacles off. To turn the

UPS OFF completely, including the charger, disconnect the UPS’s

power cord after pressing the “OFF” switch.

“ON LINE” LED: This green light will illuminate constantly to indicate

the UPS is performing normal on-line operation (filtering and

resynthesizing incoming AC line voltage to provide pure sine wave

output). When this light is illuminated, you can monitor the load level

of your UPS on the “LOAD ACTIVE METER” LEDs.

“LINE” LED: This green light will illuminate constantly to indicate

the utility supplied AC line voltage at your wall outlet is nominal. It

will flash if the line voltage is outside the nominal range (either too

low or two high). No action is required on your part when the LED

flashes; the UPS continuously and automatically filters AC line

power to provide your equipment with pure sine wave AC power,

regardless of brownout or overvoltage conditions. If this light is off,

then AC line voltage is not present (blackout) or is at an extremely

high voltage, and the UPS will provide connected equipment with

power from battery.

Front Panel Indicator Lights

Basic Operation

200510008 93-2470SMARTONLINE XL OM.qxd 12/2/2005 3:06 PM Page 5

Front Panel Indicator Lights

continued

“BYPASS” LED: This yellow light will flash to indicate that the

UPS’s DC/AC inverter is deactivated and the UPS is in the “Bypass”

mode. During normal operation this LED will light briefly when the

unit is plugged in, but if an internal fault or overload occurs this light

will flash constantly to show that connected equipment will receive

filtered AC mains power, but will not receive battery power during a

blackout. In this case, contact Tripp Lite for service.

“FAULT” LED (select models only): This red light will flash when

your UPS detects an internal fault (overheating, overvoltages, etc.) or

when it detects a wiring fault in your wall outlet (reversed phases,

missing ground, etc.) The UPS will only detect wiring faults when it

is plugged into a utility outlet but not turned ON. If the light persists

after restarting the UPS, contact an electrician to check the AC line.

Your UPS will identify the presence of most (but not all) wiring faults.

“LOAD ACTIVE METER” LED: This green light will illuminate

when your UPS is receiving AC power to indicate that the set of four

dual-function LEDs is displaying the load level of your UPS.

“BATT ACTIVE METER” LED: This green light will illuminate

when your UPS is operating from battery power to indicate that the

set of four dual-function LEDs is displaying the battery charge level

of your UPS. Note: the “ON BATT” LED will also be illuminated.

“OVERLOAD” LED: This red light will illuminate constantly to indicate

that your UPS’s capacity has been exceeded while it is in on-line operation.

The UPS alarm will beep continuously. Immediately remove overload

until light and alarm goes off. If you do not immediately remove the

overload, the UPS will transfer from on-line to bypass operation.

“BATT LOW” LED: This yellow light will illuminate when your UPS’s

battery charge level is low. The UPS alarm will beep until either the

battery charge is depleted or the batteries are adequately recharged.

“ON BATT” LED: This green light will illuminate constantly to

indicate that AC line voltage is not present and your UPS is providing

your equipment with battery power. The UPS will also beep every two

seconds, unless silenced by the “ON/TEST” Button. When this light

is illuminated, you can monitor the battery charge level of your UPS

on the “BATT ACTIVE METER” LEDs.

Basic Operation

(continued)

200510008 93-2470SMARTONLINE XL OM.qxd 12/2/2005 3:06 PM Page 6

Rear Panel

“REPLACE BATT” LED: This red light will illuminate constantly

and the UPS alarm will beep every 2 seconds if your UPS’s

microprocessor detects a battery fault or if your UPS fails the

automatic self-test (after you turn your UPS ON) and the UPS battery

is less than fully charged. Let the UPS system charge for at least 12

hours and perform a self test using the “ON/TEST Button”. If the light

continues to stay on, contact Tripp Lite for service.

Accessory Slot: Remove the small cover panel from this slot to use

optional accessories to remotely monitor and control your UPS.

Contact Tripp Lite Customer Support at (773) 869-1234 for more

information, including a list of available SNMP, network management

and connectivity products.

External Battery Pack Connector (configuration varies by model):

Use to connect optional Tripp Lite Battery Packs for additional

runtime. Contact Tripp Lite Customer Support at (773) 869-1234 for

the appropriate Tripp Lite battery pack to connect. Refer to

instructions available with the Battery Pack for complete connection

information and safety warnings.

Fan: The fan cools the UPS’s internal components. It is always on

when line power is present.

Input Circuit Breaker Switch: This resettable breaker prevents high

input current from damaging the UPS or the attached load. If this

breaker trips, make sure your UPS is connected to AC power of the

proper voltage before resetting the circuit breaker by pushing the

breaker switch in.

Input Cord: This permanently attached power cord connects your

UPS to a power outlet.

Front Panel Indicator Lights

continued

Basic Operation

(continued)

200510008 93-2470SMARTONLINE XL OM.qxd 12/2/2005 3:06 PM Page 7

Rear Panel

continued

AC Receptacles (Varied by Model): These 15-, 20- and 30-amp

receptacles provide your connected equipment with pure sine-wave

AC output from the AC line during normal operation and from battery

power during blackouts and severe brownouts. Power provided at

these outlets is filtered to protect connected equipment against

damaging surges and line noise. The receptacles are divided into

numbered load banks, as labelled on the unit. Using PowerAlert

software and cabling, load banks one and two may be individually

turned off and on from a remote location, allowing users to reset or

reboot connected equipment.

Telephone/Network Protection Jacks: These jacks protect your

equipment against surges over a telephone/network data line.

Connecting your equipment to these jacks is optional. Your UPS will

work properly without this connection. Not compatible with PoE (Power Over

Ethernet) applications.

Communications Ports (USB or RS-232): These ports connect your

UPS to any workstation or server. Use with Tripp Lite’s PowerAlert

Software and included cables to enable your computer to

automatically save open files and shut down equipment during a

blackout. Also use PowerAlert Software to monitor a wide variety of

AC line power and UPS operating conditions. Consult your

PowerAlert Software manual or contact Tripp Lite Customer Support

for more information. See “USB and RS-232 Serial

Communications” in the “Optional Connections” section for

installation instructions.

Dry contact communications are simple, but some knowledge of

electronics is necessary to configure them. The DB9 port's pin

assignments are shown in the diagram. If the UPS battery is low, the

UPS sends a signal by bridging pins 1 and 5. If utility power fails, the

UPS sends a signal by bridging pins 8 and 5. To shut the UPS down

remotely, short pin 3~pin 9 for at least 3.8 seconds.

EPO (Emergency Power Off) Port: Your UPS features a EPO port

that may be used to connect the UPS to a contact closure switch to

enable emergency inverter shutdown. See Optional Installation.

NEMA 5-15R

NEMA 5-15/20R

Other outlet types not shown

Communications

Basic Operation

(continued)

200510008 93-2470SMARTONLINE XL OM.qxd 12/2/2005 3:06 PM Page 8

The UPS’s control panel lights will turn on in the sequences below to signal that the UPS is

having operational difficulties.

Lights (On/Flashing) and Condition Solution

On: REPLACE BATT Let the UPS system charge for at least

Condition: Replace Battery 12 hours and perform a self test using

the "ON/Test Switch". If the light

continues to stay on, contact Tripp Lite

for service.

On: BATT LOW, ON BATT Prepare for imminent UPS shutdown.

Condition: Battery Low

On: BYPASS, LINE, LOAD, OVERLOAD Reduce the load the UPS supports.

Condition: On Bypass due to Overload

Flashing: OVERLOAD Remove the cause of the short circuit

Condition: Short Circuit from the UPS output.

On: FAULT Check the utility line for wiring problems

Condition: Wiring Fault such as reversed line and neutral or a

missing ground.

On: FAULT, 100% Restart the UPS. If the problem persists,

Condition: Battery Voltage too High contact Tripp Lite for repairs.

On: FAULT, BYPASS, LINE, 50% Restart the UPS. If the problem persists,

Condition: On Bypass due to contact Tripp Lite for repairs.

High Output Voltage

On: FAULT, BYPASS, LINE Restart the UPS. If the problem persists,

Flashing: 50% contact Tripp Lite for repairs.

Condition: On Bypass due to

Low Output Voltage

On: FAULT, BYPASS, LINE, 25% Restart the UPS. If the problem persists,

Condition: On Bypass due to High contact Tripp Lite for repairs.

Bus Voltage

On: FAULT, BYPASS, LINE Restart the UPS. If the problem persists,

Flashing: 25% contact Tripp Lite for repairs.

Condition: On Bypass due to Low

Bus Voltage

Troubleshooting

200510008 93-2470SMARTONLINE XL OM.qxd 12/2/2005 3:06 PM Page 9

Troubleshooting

(continued)

Lights (On/Flashing) and Condition Solution

On: BYPASS, LINE Check the UPS to be sure that there is

Flashing: FAULT adequate space for air to circulate near

Condition: On Bypass due to High the vents and that the fan is working

Internal Temperature properly. Restart the UPS.

Flashing: LINE This indicates that utility power is too high

Condition: Input Abnormal or low for the UPS to operate in BYPASS

mode, so if an inverter failure occurs,

the UPS will deliver no output.

On: FAULT, 50% Restart the UPS. If the problem persists,

Flashing: LINE contact Tripp Lite for repairs.

Condition: No Output due to High

Output Voltage and Abnormal Input

On: FAULT

Restart the UPS. If the problem persists,

Flashing: LINE, 50% contact Tripp Lite for repairs.

Condition: No Output due to Low

Output Voltage and Abnormal Input

On: FAULT, 25% Restart the UPS. If the problem persists,

Flashing: LINE contact Tripp Lite for repairs.

Condition: No Output due to High

Bus Voltage and Abnormal Input

On: FAULT Restart the UPS. If the problem persists,

Flashing: LINE, 25% contact Tripp Lite for repairs.

Condition: No Output due to Low

Bus Voltage and Abnormal Input

Flashing: LINE, FAULT Check the UPS to be sure that there is

Condition: No Output due to High adequate space for air to circulate near

Internal Temperature and Abnormal the vents and that the fan is working

Input properly. Restart the UPS. If the problem

persists, contact Tripp Lite for repairs.

200510008 93-2470SMARTONLINE XL OM.qxd 12/2/2005 3:06 PM Page 10

Other manuals for SmartOnline

Table of contents

Languages:

Other Tripp Lite UPS manuals

Tripp Lite

Tripp Lite SmartPro Rackmount SMX1500XLRT2U Configuration guide

Tripp Lite

Tripp Lite SmartOnline SU1000RTXL2U User manual

Tripp Lite

Tripp Lite SmartPro SMART750RM1U User manual

Tripp Lite

Tripp Lite LCDT Series User manual

Tripp Lite

Tripp Lite SmartPro SMART700USB Configuration guide

Tripp Lite

Tripp Lite Line-Interactive UPS System SMART750USB User manual

Tripp Lite

Tripp Lite SmartPro SMART1050 User manual

Tripp Lite

Tripp Lite OMNIPOWER PRO550 User manual

Tripp Lite

Tripp Lite TM500 User manual

Tripp Lite

Tripp Lite SmartPro SMART2600RM2U Installation guide

Tripp Lite

Tripp Lite SMART1050SLTAA User manual

Tripp Lite

Tripp Lite SmartOnline SU60KX User manual

Tripp Lite

Tripp Lite SmartOnline SU10KRT3UHV User manual

Tripp Lite

Tripp Lite SmartOnline SU8000RT3UG User manual

Tripp Lite

Tripp Lite SMART2200RM2UN Configuration guide

Tripp Lite

Tripp Lite OMNIVS1500XLCD User manual

Tripp Lite

Tripp Lite SmartOnline AG-0358 Series User manual

Tripp Lite

Tripp Lite SmartOnline SU40K User manual

Tripp Lite

Tripp Lite Full Isolation UPS Systems none User manual

Tripp Lite

Tripp Lite SMART600PSGLCD User manual

Tripp Lite

Tripp Lite SmartOnline SU80KX User manual

Tripp Lite

Tripp Lite Digital UPS System OMNI1300LCD User manual

Tripp Lite

Tripp Lite AVRX750UF User manual

Tripp Lite

Tripp Lite OmniSmart OMNISMART1050 User manual

Popular UPS manuals by other brands

Pylontech

Pylontech Victron & Pylontech US5000 manual

Tecnoware

Tecnoware EVO DSP PLUS MM 6.8 user manual

Mecer

Mecer ME-1000-WTU user manual

Mustek

Mustek PowerMust 530(B) Plus Startup manual

Emerson

Emerson Liebert NXL series Operation and maintenance manual

MAKELSAN

MAKELSAN BOXER SERIES user manual

Block

Block PC-0524-400-0 manual

CyberPower

CyberPower CP585LCD user manual

Eaton

Eaton 3S Advanced user's guide

CyberPower

CyberPower Office Tower Series UPS 1000 user manual

CyberPower

CyberPower BM100 quick start guide

Best Power

Best Power 610 quick start guide

Best Power

Best Power Unity/I UT3K user manual

Mustek

Mustek PowerMust 400 Offline user manual

Xantrex

Xantrex Trace 512 UR-UPS owner's manual

Forza

Forza SL-1501UL user manual

LEGRAND

LEGRAND keor 310081 quick start guide

ABB

ABB Conceptpower DPA 500 operating manual