Tripp Lite BC800U User manual

UPS Systems

Models:

BC800U, INTERNET750U, INTERNET900U

(Series Numbers: AG-0314, AG-0317, AG-0390)

Owner’s Manual

1111 W. 35th Street, Chicago, IL 60609 USA • www.tripplite.com/support

PROTECT YOUR INVESTMENT!

and ultimate peace of mind.

You could also win an

ISOBAR6ULTRA surge protector—

a $100 value!

www.tripplite.com/warranty

Español 13 • Français 24

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SAVE THESE INSTRUCTIONS

This manual contains instructions and warnings that should be followed during the

installation, operation and storage of this product. Failure to heed these warnings

may affect the warranty.

UPS Location Warnings

• Install your UPS indoors, away from excess moisture or heat, conductive contaminants, dust

or direct sunlight.

• For best performance, keep the indoor temperature between 32º F and 104º F

(0º C and 40º C).

• Leave adequate space around all sides of the UPS for proper ventilation.

• Optional mounting: The UPS may be securely mounted in a horizontal or vertical position.

To mount, use two screws (not provided) to secure the UPS rear keyholes to a ﬂat surface.

UPS Connection Warnings

• Connect your UPS directly to a properly-grounded AC power outlet. Do not plug the UPS into

itself; this will damage the UPS.

• Do not modify the UPS plug and do not use an adapter that would eliminate the UPS

ground connection.

• Do not use extension cords to connect the UPS to an AC outlet.

• If the UPS receives power from a motor-powered AC generator, the generator must provide

clean, ﬁltered, computer-grade output.

• The mains socket outlet that supplies the UPS should be easily accessible and located near

the UPS.

Equipment Connection Warnings

Install in accordance with National Electrical Code standards ANSI/NFPA

70 and Canadian Electrical Code, Part I, C22.1.

Short-circuit backup protection and overcurrent protection is provided by

the building installation.

To reduce the risk of ﬁre, connect only to a circuit with a maximum 20A

provided branch circuit overcurrent protection in accordance with the

National Electrical Code, ANSI/NFPA 70 and the Canadian Electrical Code,

Part I, C22.1. The plug on the power supply cord is intended to serve as

the disconnect device. Be sure that the socket-outlet is installed near the

equipment and is made easily accessible.

The UPS is intended for use on a TN power distribution system.

Important Safety Instructions

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Important Safety Instructions

Main relay

Breaker

I/P Filter

DC-AC

Inverter

DC-DC

Converter

AC-DC

Charger

O/P relay

IP-L O/P-L

IP-N O/P-N

IP/G O/P-G

• Use of this equipment in life support applications where failure of this equipment can

reasonably be expected to cause the failure of the life support equipment or to signiﬁcantly

affect its safety or effectiveness is not recommended.

• Do not connect surge protectors or extension cords to the output of your UPS. This might

damage the UPS and may affect the surge protector and UPS warranties.

• Connect the UPS to an outlet that is adequately protected against excess currents, short

circuits and earth faults as part of the building installation.

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Important Safety Instructions

Explanation of Symbols

Battery Warnings

• Batteries can present a risk of electrical shock and burn from high short-circuit current.

Observe proper precautions. Do not dispose of the batteries in a ﬁre. Do not open the UPS

or batteries. Do not short or bridge the battery terminals with any object. Unplug and turn

off the UPS before performing battery replacement. Use tools with insulated handles. There

are no user-serviceable parts inside the UPS. Battery replacement should be performed only

by authorized service personnel using the same number and type of batteries (Sealed Lead-

Acid). The batteries are recyclable. Refer to your local codes for disposal requirements or

visit http://www.tripplite.com/support/recycling-program for recycling information. Tripp Lite

offers a complete line of UPS System Replacement Battery Cartridges (R.B.C.).Visit

Tripp Lite on the Web at http://www.tripplite.com/products/battery-ﬁnder/ to locate the

speciﬁc replacement battery for your UPS.

CAUTION: A battery can present a risk of electrical shock and high short-

circuit current. Contact with any part of a grounded battery can result in

electrical shock. The following precautions should be observed when working

on batteries:

• Remove watches, rings or other metal objects.

• Use tools with insulated handles.

• Wear rubber gloves and boots.

• Do not lay tools or metal parts on top of batteries.

• Disconnect charging source and load prior to installing or maintaining the battery.

• Unplug the UPS from the AC mains receptacle. Disconnect all cables, including the

equipment plugged into the UPS.

UPS and Battery Recycling

Tripp Lite products use sealed lead-acid batteries, which are highly recyclable.

Call Tripp Lite at 1.773.869.1234 or visit www.tripplite.com/support/recycling-

program for more information on recycling the batteries or any other Tripp Lite

product. Please refer to local codes for disposal requirements.

Caution Alternating

Current

Surge

Protected

Battery

Mode

Recyclable –

Contains Lead

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STEP 1: Plug the UPS into

a properly grounded outlet.

After plugging the UPS into a wall outlet, press and

hold the power button next to the STATUS LEDs to

turn on the UPS (See Basic Operation).

Note: The UPS will not turn on automatically in the

presence of live utility power.

STEP 2: Plug your equipment

into the UPS.

There are two sets of outlets on the back of your

UPS. Outlets marked SURGE ONLY / do not

provide battery backup power during power outages.

Connect common desktop items like printers,

scanners and other accessories not requiring

battery support to these outlets. Outlets marked

BATTERY BACKUP / offer UPS battery backup

support during power failures. Connect your vital

computer equipment into these outlets.

Your UPS is designed to support electronic

equipment only. You will overload the UPS if the

total volt-amp (VA) ratings for all the equipment

connected to the BATTERY BACKUP / outlets

exceed the UPS output capacity. To ﬁnd your

equipment’s VA ratings, look on their nameplates.

If the equipment is listed in amps (A), multiply

the number of amps by 120 to determine VA.

For example: 1A × 120 = 120VA. If you suspect

you have overloaded the outlets, remove some

equipment.

If the left-side green LED does not illuminate when

the UPS is turned ON, try the following:

1. Make sure that the UPS is plugged into a live AC

outlet.

2. Press and hold the power button next to the

STATUS LEDs to turn on the UPS. A beep should

sound when the UPS starts.

3. If the UPS still does not start, contact Tripp Lite

Tech Support for assistance.

Quick Installation

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Quick Installation

Optional Installation

Both UPS models include USB communication

ports and tel/DSL/Ethernet surge protection jacks

(not compatible with PoE applications). These

connections are optional, as the UPS will work

properly without these connections.

Basic Operation

UPS ON/OFF

• Plug the UPS into a live, grounded outlet.

The SURGE ONLY outlets will begin passing power.

• Plug equipment into the UPS.

You will overload the UPS if the total volt-amp (VA) ratings for all the equipment connected

to the BATTERY BACKUP outlets exceed the UPS output capacity. To ﬁnd your equipment’s

VA ratings, look on their nameplates. If the equipment is listed in amps (A), multiply the

number of amps by 120 to determine VA. For example:

1A × 120 = 120VA.

• Turn the UPS on.

Press and hold the power button next to the STATUS LEDs. The UPS alarm will beep once

brieﬂy and the left-side green LED will illuminate. The BATTERY BACKUP outlets will begin

passing AC line power. The UPS will automatically recharge internal batteries as needed.

Once turned on, your UPS is ready to protect connected equipment from blackouts,

brownouts, overvoltages and transient surges.

• Turn the UPS off.

Press and hold the power button next to the STATUS LEDs.

Note: UPS system will function properly upon initial startup; however, maximum runtime for the

unit’s battery will only be accessible after it has been charged for 24 hours.

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Basic Operation

LED Indicators

Description Green LED 1 Green LED 2 Red LED Alarm

Line Mode On On Off Off

Battery Mode Off

On (ﬂashes

OFF every 10

seconds)

Off Off

Battery Low Off Off (ﬂashes

every 1 second) On

Sounds every

1 second

Line Mode

Overload Alert* On On Off

Sounds every

0.5 second

Battery Mode

Overload Alert** Off Flashes Off Sounds every

0.5 second

Line Mode

Overload Fault* Off Off On Sounds

continuously

Battery Mode

Overload Fault** Off Off Off Off

Replace Battery On On Flashes every

1 minute

Sounds every

1 minute

Fault Condition Off Off On Sounds

continuously

*Line Mode Overload Alert Condition - 110%±10%, goes to fault after 5 minutes; Overload Fault Condition

- 120%±10%, goes to fault immediately.

**Battery Mode Overload Alert Condition - 110%±10%, shuts down in 5 seconds; Battery Mode Overload

Fault Condition - 120%±10%, shuts down immediately.

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Basic Operation

UPS Features

5 6 7

1ON/OFF Button: When the UPS is on, press and release this button after one beep to

turn the UPS off.

2LED Indicators: Provide current status of the UPS. For a detailed description, refer to

”LED Indicators” in the Basic Operation section.

3Battery Backup/Surge Protected Outlets: These outlets offer battery backup support

and premium surge suppression for critical devices requiring battery backup support.

4Surge Protected Outlets: These outlets offer premium surge suppression for additional

devices not requiring battery support.

5USB Communication Port: This port can connect your UPS to any computer for

automatic saves and unattended shutdown in the event of a power failure. Use with

Tripp Lite’s PowerAlert®Software (available as a FREE download at www.tripplite.com)

and the USB cable included with your UPS. This connection is optional; your UPS will

work properly without this connection.

Note: This UPS System provides basic communication compatibility with most integrated Windows®,

Macintosh®and Linux®power management applications.

6Tel/DSL/Ethernet Line Protection Jacks: These jacks protect equipment against surges

over a single phone line or network connection. Connecting your equipment to these

jacks is optional; your UPS will work properly without this connection.

Note: Not compatible with PoE (Power over Ethernet) applications.

7Resettable Input Circuit Breaker: Protects your electrical circuit from overcurrent draw

from the combined load of equipment connected to the UPS and surge-only outlets. If

this breaker trips, remove some of the load, then reset by pressing it in.

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Battery Replacement

Under normal conditions, the original battery in your UPS will last several years. Battery

replacement should only be performed by qualiﬁed personnel. Refer to “Battery Warnings” in

the Important Safety Instructions section for more information.

Models BC800U, INTERNET700U and INTERNET900U require one 12V DC, 7Ah replacement

battery.

For further information about replacement compatibility and ordering, visit

www.tripplite.com/products/battery-ﬁnder.

Battery replacement must be done using the same battery type and

quantity: 12V DC sealed lead-acid, 6-cell and in compliance with UL 1989.

CAUTION: Risk of energy hazard. Before replacing batteries, remove

conductive jewelry such as chains, wristwatches and rings. High energy

passing through conductive materials may cause severe burns.

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Storage and Service

Storage

To avoid battery drain, all connected equipment should be turned off and disconnected from

the UPS. Press and hold the power button next to the STATUS LEDs and disconnect the

unit from AC power. Your UPS will be completely turned off (deactivated) and will be ready

for storage. If you plan on storing your UPS for an extended period, fully recharge the UPS

batteries every three months. Plug the UPS into a live AC outlet, turn it on by pressing the

power button next to the STATUS LEDs and allow the batteries to recharge for 4 to 6 hours. If

you leave your UPS batteries discharged for a long period of time, they will suffer a permanent

loss of capacity.

Service

A variety of Extended Warranty and On-Site Service Programs are available from Tripp Lite.

For more information on service, visit www.tripplite.com/support.

Before returning your product for service, follow these steps:

1. Review the installation and operation procedures in this manual to ensure that the service

problem does not originate from a misreading of the instructions.

2. If the problem continues, do not contact or return the product to the dealer. Instead, visit

www.tripplite.com/support.

3. If the problem requires service, visit www.tripplite.com/support and click the Product

Returns link. From here you can request a Returned Material Authorization (RMA) number,

which is required for service. This simple on-line form will ask for your unit’s model and

serial numbers, along with other general purchaser information. The RMA number, along

with shipping instructions, will be emailed to you. Any damages (direct, indirect, special

or consequential) to the product incurred during shipment to Tripp Lite or an authorized

Tripp Lite service center is not covered under warranty. Products shipped to Tripp Lite or an

authorized Tripp Lite service center must have transportation charges prepaid. Mark the

RMA number on the outside of the package. If the product is within its warranty period,

enclose a copy of your sales receipt. Return the product for service using an insured

carrier to the address given to you when you request the RMA.

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