Tripp Lite SmartPro AGSM6953 Series User manual

Owner’s Manual

SmartPro®Rackmount

Intelligent, Line-Interactive UPS Systems

Not suitable for mobile applications.

Models:

SMART1500CRMXL SMART2200CRMXL SMART3000CRMXL

(Series No. AGSM6953)

(Series No. AG-033F)

(Series No. AGSM6876) (Series No. AGSM6877)

1111 W. 35th Street, Chicago, IL 60609 USA • www.tripplite.com/support

Important Safety Instructions 2

Mounting 4

Quick Installation 6

Optional Installation 8

Basic Operation 11

Storage and Service 16

Product Registration 16

Battery Replacement 17

Español 19

Français 37

PROTECT YOUR INVESTMENT!

and ultimate peace of mind.

You could also win an

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a $100 value!

www.tripplite.com/warranty

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Important Safety Instructions

SAVE THESE INSTRUCTIONS

This manual contains important instructions that should be followed during the

installation, operation and storage of this product. Failure to heed these warnings

may affect the warranty.

UPS Location Warnings

• Use caution when lifting the UPS. Because of the considerable weight of all rackmount

UPS systems, at least two people should assist in lifting and installing them.

• Install the UPS indoors, away from excess moisture or heat, dust or direct sunlight.

• For best performance, the ambient temperature near the UPS should be between 0° C

and 40° C (between 32° F and 104° F).

• Leave adequate space around all sides of the UPS for proper ventilation. Do not obstruct

its vents or fan openings.

• When mounting the UPS system in a tower orientation, make sure the LCD panel is at

the top of the UPS, not at the bottom.

• Do not mount unit with its front or rear panel facing down (at any angle). Mounting in

this manner will seriously inhibit the unit’s internal cooling, eventually causing product

damage not covered under warranty.

UPS Connection Warnings

• The UPS contains its own energy source (battery). The output terminals may be live even

when the UPS is not connected to an AC supply.

• Connect the UPS to a properly grounded AC power outlet. Do not modify the UPS plug

in a way that would eliminate the UPS’s connection to ground. Do not use adapters that

eliminate the UPS’s connection to ground.

• Do not plug the UPS into itself; this will damage the UPS and void your warranty.

• If you are connecting the UPS to a motor-powered AC generator, the generator must

provide filtered, frequency-regulated computer-grade output. Connecting the UPS to a

generator will void its Ultimate Lifetime Insurance.

• Install in accordance with National Electrical Code standards ANSI/NFPA 70 and

Canadian Electrical Code, Part I, C22.1.

• Short circuit backup protection and overcurrent protection is provided by the building

installation.

• To reduce the risk of fire, connect only to a circuit provided branch circuit overcurrent

protection in accordance with the National Electrical Code, ANSI/NFPA 70 and the

Canadian Electrical Code, Part I, C22.1. For installation, be sure to use maximum

overcurrent protection in accordance with the plug/equipment rating as follows:

Model Series Number Overcurrent Protection

SMART1500CRMXL AGSM6953, AG033F 20A

SMART2200CRMXL AGSM6876 20A

SMART3000CRMXL AGSM6877 30A

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Important Safety Instructions

• The plug on the power supply cord is intended to serve as the disconnect device. Be sure

that the socket-outlet is installed near the equipment and is made easily accessible.

• Be sure to provide an easily accessible local disconnect device on permanently

connected models.

Caution! This UPS receives power from more than one source.

Disconnection of the AC and DC sources is required to de-energize the unit

before servicing.

Equipment Connection Warnings

• Use of this equipment in life support applications where failure of this equipment

can reasonably be expected to cause the failure of the life support equipment or to

significantly affect its safety or effectiveness is not recommended.

• Do not connect surge protectors or extension cords to the output of the UPS. This might

damage the UPS and may affect the surge suppressor and UPS warranties.

Battery Warnings

• Batteries can present a risk of electrical shock and burn from high short-circuit current.

Observe proper precautions. Do not dispose of the batteries in a fire. Do not open the

UPS or batteries. Do not short or bridge the battery terminals with any object. Unplug

and turn off the UPS before performing battery replacement. Use tools with insulated

handles. There are no user-serviceable parts inside the UPS. Battery replacement

should be performed only by authorized service personnel using the same number

and type of batteries (sealed Lead-Acid). Tripp Lite offers a complete line of UPS

System Replacement Battery Cartridges (RBC). Visit Tripp Lite on the Web at

www.tripplite.com/products/battery-finder to locate the specific replacement battery for

your UPS. The RBC Type can also be found on the label affixed to the Battery Retention

Plate.

• During hot-swap battery replacement, the UPS will not provide backup power in the event

of a blackout or other power interruptions.

• Do not operate the UPS without batteries.

• See Batttery Replacement section for additional details.

External Battery Connection Warnings

• When adding external battery packs to select models with external battery pack

connectors, connect only Tripp Lite-recommended battery packs of the correct voltage

and type. Do not connect or disconnect battery packs when the UPS is operating on

battery power. Visit www.tripplite.com/products/battery-finder to locate the supported

battery type(s) for your UPS.

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Mount your equipment in either a 2-post or 4-post rack or rack enclosure. The user must

determine the fitness of hardware and procedures before mounting. If hardware and

procedures are not suitable for your application, contact the manufacturer of your rack or

rack enclosure. The procedures described in this manual are for common rack and rack

enclosure types and may not be appropriate for all applications.

Note: The illustrations may differ from your model.

2-Post Mounting (Included with 4U models. Optional for 2U and 3U models.)

If you want to mount a 2U or 3U model in a 2-post rack, a Tripp Lite 2-Post Rack-mount

Installation Kit (model: 2POSTRMKITWM, sold separately) will be required.

1X 8

2X 8 3X 4 X 4 X 4

X 8 X 4 X 4

Important: Illustrations show the most typical installation configurations; your

model may vary. Use only the pre-drilled screw holes to attach mounting brackets

to the sides of the battery pack. When installing battery packs into the rack,

ensure that the weight of the unit is evenly distributed.

Amount of screws

may vary by model.

Mounting (Rack)

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Mounting (Rack)

Connect the two segments of each shelf A

using the included screws and nuts B. Leave

the screws slightly loose so that the shelves can

be adjusted in the next step.

Adjust each shelf to fit your rack, then mount

them in the lowest available space of your rack

with the screws, nuts and washers provided C.

Note that the support ledges should face

inward. Tighten the screws that connect the

shelf segments B.

Attach the mounting ears Dto the front

mounting holes of your equipment Eusing the

screws provided F. The ears should face

forward.

Using an assistant, lift your equipment and

slide it onto the mounting shelves. Attach your

equipment to the rack by inserting the

appropriate hardware Gthrough the mounting

ears and into the rack rails.

4-Post Mounting (Included with 2U and 3U models. Optional for 4U models.)

If you want to mount a 4U model UPS in a 4-post rack, a Tripp Lite 4-Post Rack-mount

Installation Kit (model: 4POSTRAILKIT, sold separately) will be required.

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WARNING: When mounting the UPS system in a tower orientation, make sure

the LCD panel is at the top of the UPS, not at the bottom.

Note: To mount the UPS in an upright (tower) position, 2-9USTAND is required (sold separately).

Mounting (Tower)

Quick Installation

Rotate the LCD panel for easy viewing while the

UPS is tower mounted. Insert a small screwdriver or

other tool in the slots on either side of the panel.

Pop the panel out, rotate it and pop the panel back

in place.

(SMART1500CRMXL and

SMART2200CRMXL Models) With the

UPS disconnected from utility power,

use a small tool to set the voltage

DIP Switches to match your input

voltage (UPS is preset to the 120V

setting).

Plug the UPS into an outlet on a

dedicated circuit.*

Note: After you plug the UPS into a live AC outlet, the

UPS (in “Standby” mode) will automatically charge

its batteries,** but will not supply power to its outlets

until it is turned ON.

* Select models include an alternate plug which can

be switched by a qualified electrician.

** The BATTERY CHARGE LED will be the only LED

illuminated.

Plug your equipment into the UPS.*

* Your UPS is designed to support only electronic

equipment. You will overload the UPS if the total VA

ratings for all the equipment you connect exceeds the

UPS’s output capacity. To find your equipment’s VA

ratings, look on their nameplates. If the equipment is

listed in amps, multiply the number of amps by 120

to determine VA. (Example: 1 amp × 120 = 120

VA). If you are unsure if you have overloaded the UPS

outlets, see “OUTPUT LOAD LEVEL” LED description. 3

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Optional Hardwire Input

(SMART3000CRMXL model only. Proceed to Step 4 unless you plan to hardwire

the UPS system.)

Hardwire Warnings

• Wiring must be performed by a qualified electrician.

• A readily visible and adequate disconnect device must be provided.

• Make sure that your equipment is properly grounded.

• When making wiring connections, observe local/national cable connection regulations

at all times. Ensure that cables are fitted with cable sleeves and secured by connector

clamps.

• Using cables of improper size may damage your equipment and cause fire hazards.

Choose appropriate cabling and protection circuits to make wiring connections.

(Ground conductors must be the same size and type as power conductors.)

• Overcurrent protection must be provided per local/national electrical codes.

The optional hardwire input must be

connected by a qualified electrician.

While the UPS system is turned OFF and

unplugged, remove the input power cord

A, the input power cord panel Band the

adjacent wiring access panel C.

The input terminal block should be wired

directly to a dedicated AC supply circuit rated

in accordance with the specifications listed

on the UPS system nameplate. The hardwire

input panel Dwill be visible after you remove

the input power cord panel. (Note: The

hardwire input panel has a larger cutout that

accommodates conduit.) After threading

user-supplied input wiring through user-

supplied conduit, insert the conduit through

the hardwire input panel and connect the

input wiring to the input terminal block. The

terminals are labeled “ ” for ground, “N” for

neutral and “H” for hot. Connect the input

hot wire to the input hot terminal E. Connect

the input neutral wire to the input neutral

terminal F. Using only 10 AWG, 105C

copper wire, connect the input ground wire to

the ground terminal G.

After connecting the input wiring to the

terminal block, secure the wiring access

panel Cand the hardwire input panel D.

Quick Installation

INPUT

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Optional Installation

These connections are optional. Your UPS will function properly without these

connections.

1USB and RS-232 Serial

Communications

Use the included USB cable (see 1a ) or

DB9 serial cable (see 1b ) to connect the

communication port on your computer to the

communication port of your UPS. Install on your

computer the Tripp Lite PowerAlert®Software

appropriate to your computer’s operating

system.

Quick Installation

4Turn the UPS ON.

Press and hold the “ON/OFF/STANDBY” button

Afor one second. The alarm will beep once

briefly after one second has passed. Release the

button.

Note: UPS system will function properly upon initial

startup; however, maximum runtime for the unit’s

battery will only be accessible after it has been

charged for 24 hours.

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Optional Installation

4-5

EPO Port Connection

This optional feature is only for those

applications which require connection to a

facility’s Emergency Power Off (EPO) circuit.

When the UPS is connected to this circuit, it

enables emergency shutdown of the UPS’s

inverter.

Using the cable provided, connect the EPO port

of your UPS (see 2a ) to a user-supplied normally

closed or normally open switch according to the

circuit diagram (see 2b ). The EPO port is not a

phone line surge protector; do not connect a

phone line to this port.

External Battery Connection

(Select Models Only)

Your UPS comes with a robust internal battery

system. External batteries are needed only to

extend runtime. Use only Tripp Lite external

battery packs with overcurrent protection.

Adding external batteries will increase recharge

time as well as runtime.

The illustration (see 3a ) shows the location of

your UPS’s External Battery Connector A,

where you will insert the battery pack cable.

Installation should be performed by qualified

service personnel only. See the battery pack

owner’s manual for complete installation

instructions. Make sure cables are fully inserted

into their connectors. Small sparks may result

during battery connection; this is normal. Do not

connect or disconnect battery packs when the

UPS is running on battery power.

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Optional Installation

If you connect any external batteries, set the

Battery Charge Level Switches (see 3b ) to the

down position (High Charge Rate – External

Battery). This will increase your UPS’s charger

output so that the additional batteries charge

faster.

Caution! DO NOT set the Battery

Charge Level Switches to the

down position (High Charge Rate –

External Battery) without an external

battery connected. There is a risk of

damaging the UPS’s internal battery

system.

Caution! When an external battery

pack is connected, make sure

the AC load does not exceed the

nameplate rating.

Your UPS supports the following battery packs available from Tripp Lite. Contact

Tripp Lite Customer Support at 773.869.1234 for the appropriate Tripp Lite battery

pack to continue.

48V Battery Packs

• BP48V24-2U, 18AH (limit 1)

• BP48V27-2US (unlimited)

• BP48V60RT-3U (unlimited)

When installing your UPS with external batteries, be sure to connect the ground

strap between the external battery packs to the metal enclosure of the UPS before

connecting to the two-conductor external battery pack cables. Follow installation

directions in accordance with the external battery pack owner’s manual using the

ground strap included with the external battery packs.

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