Trillium Panther 612 Operating manual

Trillium

Panther 612

Electronic Key Telephone System

Technical Service Manual

AtoZ KELLATRONICS, INC,

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Technical

Service

Table of

Manual

Contents

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Topic Page

Chapter Introduction

PREFACE ................................. ................................................................................................................... Intro-l

ABOUTTHlSCHAPTER

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QUICK-REFERENCE CHART.. Intro- 1

... .......................................................................................... ..[ ....................... Intro-2

SectionA - FCC Requirements

RADIO AND TELEVISION INTERFERENCE ...................................................................................................... A-l

HEARING AID COMPATIBILITY ....................................................................................................................... A-l

RES’ONSII3ILITES .............................................................................................. ........................................... A-2

User Responsibilities .................................................................................. .................................................. A-2

Telco Responsibilities .................................................................. .................................................................. A-2

SectionB - SystemComponents

STANDARD COMPONENTS ......................................................................... ..................................................... B-l

One Key Service Unit (KSU)................................................... ........................................................................ B-l

Up to Twelve Telephone Sets.. ....................................................................................................................... B-l

OPTIONAL COMPONENTS ................................................................................ ................................................ B-2

One Door Answer Unit .................................................................................................................................. B-2

Up to Two Power Fail Transfer Units ............................................................................................................... B-2

Up to Eleven Off Premises Extension/Data Interface (OPX) units .......................... ................................................ B-2

One Station Message Detail Recorder (SMDR) Interface ..................................................................................... B-2

Set Stands/Wall-Mounts ............................................. .................................................................................... B-3

Designation Cards ............................................................................ ............................................................ B-3

Face Plates............... ..................................................................................... ............................................... B-3

SectionC - Technical Specifications

CONNECl’ORS ................................................................................................................................................. c-1

SMDR INTERFACE UN-IT (Optional) ................................................................................................................... C-l

ENVIRONMENTALREQUIREMENTS ................................................................ ................................................ c-2

POWERREQUlREMENTS .................................................................................................................................. c-2

STATION NUMBERING PLAN ........................................................................................................................... c-2

SYSTEM CAPABILITIES ................................................................................................................................... c-2

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. . . . . . . . . . . . . . . . *..a.** . . . . . . . . . . *...*...* . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ..* . . . . . . . . . . . * . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .....................--..........................................-..........................

TRILLIUM I

Telephone

Panther 612

Systems

Page i

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Table of

Contents

Technical

Servic-

Manu :

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Topic Page

SectionD - Connection Procedures

STEP 1: INSTALLlNG THE KSU ................................................................................................................... D-l

Site Preparation. ........................................................................................................................................... D-l

Backboard Installation ......................................................................................... .......................................... D-l

~~Systemunclating .......................................................................................................................................... D-l

KSU Installation ........f .................................................................................................................................. D-l

STEP 2: CONNECTING INCOMING TELEPHONE LINES ................................................................................ D-2

STEP 3: INSTALLING STATION WIRING ..................................................................................................... D-2

Station Wiring Table..................................................................................................................................... D-3

STEP 4: CONDUCTING THE INITIAL SYSTEM AND STATION TESTS........................................................... D-5

STEP 5: CONNECTING THE BACKUP BATTERY .......................................................................................... D-5

STEP 6: CONNECTING DOOR ANSWER UNIT AND DOOR MODULES ........................................................... D-6

Door Answer Unit Installation ................................................................................ ......................................... D-6

Door Module Installation ........................................................................................ ........................................ D-6

DoorAnswerUnitTest.. .................................................................. ............................................................. D-7

STEP 7: CONNECI’ING THE MUSIC SOURCE ............................................................................................... D-8

Music Connection ......................................................................................................................................... D-8

Music Test.. ........................................................................... ...................................................................... D-8 /

STEP8: CONNEC’l.ING THE EXTERNAL PAGING EQUIPMENT ..................................................................... D-9

Equipment Connection ................................................................................................................................... D-9 ’

Paging Test.. ................................................................................................................................................ D-9 /

STEP 9: CONNECTING AN EXTERNALLOUDBELL ..................................................................................... D-9

muipment Connection ................................................................................................................................... D-9

Loud Bell Test. ............................................................................................................................................. D-9

STEP lo: CONNECIING THE OPX UNlT .................................................................................................... ...

D-10

OPX Unit Connection ................................................................................................................................. D-10

OPX Unit Test............................................................................................................................................ D-10

STEP 11: CONNECTING THE SMDR INTERFACE UNIT ................................................................................. D-11

SMDR Interface Unit Installation .................................................................................................................. D-11

SMDR Interface Unit Test ........................................................................................................................... D-11

SMDR Printout Formats ............................................................................................................................... D-11

STEP 12:

CONNECl-INGTHEPOWERFAILTRAN!WERuNITS .

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Power Fail Transfer Unit Installation ............................................................................................................... D-12

Power Fail Transfer Unit Test........................................................................................................................ D-13

STEP 13: INSTALLJNGANEXTERNALAMPLIFIER ...................................................................... . ............... D-14

TRILLIUM 1).

Telephone

Systems

Technical

Service

“2 Manual

Chapter

Introduction

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PREFACE

The Panther 612 Electronic Key Telephone System is a

state-of-the-art system that incorporates sophisticated elec-

tronics to meet ti communications needs of today’s home,

office, and small business user.

It’connects six outside telephone lines (only five if the op

tional Door Answer Unit and Door Modules are installed)

with up to twelve station Sets- which are all wired in a

star configuration Both a tone only key service unit (KSU)

and a tone/rotary KSU are available. Also, both Handsfree

and Non-Ham&free Sets are available; the Handsfree Sets

also include Busy Lamp Field (BLF) indicators that show

the status of all system stations.

Common and private speed call numbers, call transferring,

door answering (with optional Door Answer Unit and Door

Modules), internal monitoring, conferencing (up to 3 par-

ties), internal intercom paging (station-to-station, zone, and

all page paging), external loudspeaker paging, call detail and

account code recording (through an optional SMDR inter-

face unit), and last number redialing are just some of the

many features offered.

The attractive, well-designed system makes feature pro-

gramming and operation very easy. In addition, the Panther

system is designed to allow easy interfacing with modems

and answering devices through an optional OPX device.

The fully sealed Panther 612 Electronic Key Telephone

System may be installed in either a standalone mode or be-

hind a CENTREX or PBX. The microprocessor-controlled

circuitry operates all system communications and the flexi-

ble programming.

An optional external backup 24 V battery can be connected

to the system; the backup battery is automatically brought

on line in the event of a power failure, thus preventing inter- :

ruptions in telephone service.

Also, in the event of a total system failure, incoming lines

will be transferred to standard sets if optional Power

Transfer Units have been installed in the system.

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . - . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ................................

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . **.CI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .....................................................-................................................ ” ....................... _,

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TRILLIUM

Telephone

Panther 612

Systems

Page Intro- 1

ABOUT THIS CHAPTER

This chapter has also been designed specifically to enable

technicians to install, operate, and maintain the Panther 612

Electronic Key Telephone System. Information is presented

in a logical order, without undue wordiness - to help the

technician find, understand, and use the relevant informa-

tion, quickly and easily.

Therefore, for example, the Connection Procedures are sep

arated into concise steps that have a logical and necessary

sequence; and reference material (Technical Specifications,

Feature Programming, Operating Instructions, and

Troubleshooting) is presented in a variety of easy-to-follow,

visible-at-a-glance tabular formats.

To acquaint yourself with this chapter, please review the

Table of Contents and spend a few moments browsing

through the different sections.

CAUTION

Panther equipment is sealed. Breaking the seal

will void your warranty.

If you have an installation, operation, or troubleshooting

problem that you cannot solve by using this chapter (and

that your dealer cannot help solve), call TRILLIUM

Customer Service at l-800-848-2444 (inside California, call

l-800422-7600).

NOTE

For your ready reference, a chart summarizing

indicator signals appears on the back of this

page.

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-.a . . . . - . . . . . . * . . . . . . . . . . . . . .. . . .. . *. . . . .. . . .. . . .. . . . .. . . .. . . . .. . . . . . .. . . . ..-............... k..

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Chapter

Technical

Introduction

Servic’ -.;

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QUICK-REFERENCE CHART

The Panther 612 Electronic Key Telephone System lets

users lmow what is happening with calls and lines through a

series of indicator patterns. These indications are summar-

ized in the chart on this page. Specific indications are

desqibed at the appropriate places throughout the procedu-

ral material in this chapter.

Lim h&atorActbn Lhestatus

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Panther 612

%i LLIUM __)

Page Intro-2

Telephone

Systems

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Technical

Service

FCC

Manual

i Requirements

RADIO AND TELEVISION

INTERFERENCE

WARNING

The Panther 612 Electronic Key Telephone

System generates and usesradio-frequency en-

ergy and - if not installed and used in strict

accordance with these instructions - may

cause interference to radio and television

reception.

The Panther 612 Electronic Key Telephone System hasbeen

certified to comply with the limits for a Class B computing

device, pursuant to Subpart J of Part 15 of the Federal

Communications Commission (FCC) Rules which are de-

signed to provide reasonable protection from radio and

television interference in a residential installation. However

there is no guarantee that interference will not occur in a

particular installation.

If interference is encountered, test to determine if the unit is

at fault by unplugging the Key Service Unit (KSU) from the

( wall outlet

If unplugging-the KSU removes the interference, ay the fol-

lowing corrective measures, singly or in combination, until

the interference is eliminated:

Change the location or position of the indoor re-

ceiving antenna of the radio or television.

. Relocate the Panther 612 Set or KSU in relation to

the radio and television receivers experiencing

interference.

. Plug the KSU into an outlet that does not also serve

radio or television sets.

If further help is needed, consult your TRILLIUM dealer or

an experienced radio/television technician - or refer to the

FCC’s booklet, “How to Identify and Resolve Radio-TV

Interference Problems.” It is available from the US

Government Priutiug Office, Washington, DC 20402 (stock

number OO4-000-003454).

HEARING AID COMPATIBILITY

The Panther 612 Set is compatible for those requiring a

hearing aid as defined in section 68.316, Part 68 of FCC

Rules.

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TRILLIUM

Telephone

‘ Panther-612

Systems

Page A-l

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FCC

Technical

Requirements

Service

Manual

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f .-.

RESPONSIBILITIES

The FCC’s rules permit the Panther 612 Electronic Key

Telephone System to be connected to the telephone network

via a jack or jacks provided by the telephone company

(telco). Thesejacks are not provided for coin or party lines.

UserResponsibilities

Before connecting your Panther 612 Electronic Key

Telephone System to the telephone lines, you must contact

the telephone company and provide them with the following

information:

Telephone numbers of the lines to which the

Panther 612 Electronic Key Telephone System is to

be connected (lines 1 through 6)

FCC Registration Number (found on the side of the

Key Service Unit or KSU: the number for either the

tone only KSU is EBS78T-71738-KF-T, or, for the

tone/rotary KSU, the number is EBS78T-71738-

=-E)

Ringer Equivalence Number (also found on the side

of the KSU: the number for either version of the

Panther KSU is l.lB)*

USOC jacks required (usually three 4-conductor.

RJ14 modular jacks)

You also have the responsibility to disconnect a malfunc-

tioning Panther 612 Electronic Key Telephone System from

the telephone lines until the cause of the malfunctioning is

identified and repaired. Otherwise, the telephone company

may temporarily disconnect service.

* The Canadian Department of Communications load num-

ber for the Panther 612 Electronic Key Telephone System is

16-B.

Telco Responsibilities

The telephone company is required to give you adequate no-

tice of any changes it makes in its technical operations cr

procedures that may affect the compatibility or use of your

Panther 612 Electronic Key Telephone System.

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Panther 612

TRILL;UM (

pag

A-2

Telephone

Systems

TechnicalTechnical

ServiceService

ManualManual

System

Components

System

Components

STANDARD COMPONENTS

OneKey ServiceUnit (KSU)

Part Number 90-0166(tone only)

Part Number 90-0084(tone/rotary

The ~onelrotary key service unit (KSU) for the Panther 612

Electronic Key Telephone System can be programmed to

operate with either dual-tone, multi-frequency (DTMF) or

rotary (pulse) signaling. The signaling on each Central

< Office (CO) line can be programmed independently. The

tom only KSU operates only with DTMF signaling. Other

than signaling differences, both KSU models look alike and

operate identically.

The KSU has three connectors on its left side (labeled

C01.2, C03.4, and CO%) to attach the six incoming tele-

phone company (telco) CO lines - one connector for each

pair of lines (line 6 must be left vacant if the optional Door

Answer Unit is installed). Also on the left side of the KSU

are connectors labeled DOOR (used for the optional Door

/- Answer Unit), PAGE (used for external paging equipment),

MUSIC (used for an external background and on-hold music

source). POWER FALL (used for the optional Power Fail

Transfer Unit).

Next, the KSU has one recessed light-emitting diode (LED)

indicator (labeled STATUS), four miniature dual in-line

package (DIP) switches (labeled, from top to bottom, 1

PROGRAM [used to return features to their default, factory

preprogrammed conditions], 2 PROGRAM [used to pro-

gram system features], 3 [not used], and 4 BATTERY [used

to save feature programming]), and one recessed pushbutton

(labeled RESET).

Near the bottom left of the KSU is a 50-pin connector, la-

beled STATIONS 10 TO 21/LOUD BELL, that is used to

connect the KSU to the station wiring main distribution

frame (MIX) - and, through the MDF, to alI the system

stations. The last pair is also optionally available for con-

necting an external loud bell or other sounding device

through an external dry contact interface unit.

On the bottom of the KSU is a connector labeled SMDR

(used for the optional SMDR Interface unit).

The KSUs power cord (at the top of the KSU) plugs into a

110 V ac outlet (but only at the appnpriate time; see the

Connection Procedures section). A grounding wire (12

AWG, solid copper) which connects to the top of the KSU

must be attached to a ground clamp, umally on a water pipe.

An input connector (labeled EXTERxti BATTERY) for

an optional 24 V backup battery is aha provided at the top

of the KSU. If ac power is lost, the switchover to backup

battery power is automatic when the qcional backup battery

is connected.

The unit comes with 4 screws for mmting the KSU on a

backboard

Up to Twelve Telephonetits

Part Number 90-0266

(non-handsfree)

&t Number 90-0168

(handsfreewith busylamp field)

Other than the handsfree operation and the busy lamp field,

these two models look alike and operaa: identicatly. For ex-

ample, both have an attractive black marretIni&.

Each Set’sbase has twelve dual-functkm statiort select/speed

call keys (labeled 10 through 21- tix top key is also used

for last number

Redial),sixline

seleukeys (labeled 1,2,3.

4,5, and 6), seven dedicated functim keys (labeled

Hold,

Flash/Cancel, Conference, Intercom, Speed,

Speaker,andMic.on/off) and

a tone d&l keypad

The line

1,2,3,4,5,

and 6 keys, the

Uercom key,

and the

Mic.on/off key

have accompanying szus indicators. And,

only on handsfreebusy lamp field (HFELF) Sets, each sta-

tion select key (10 through

21)

also has an accompanying

status indicator.

Finally, the base has a speaker volume control (a sliding ad-

justment) and a ringer control switch (a ‘J-position switch,

for low, medium, and high volume riqing).

Each Setalso includes a telephone hardset and two modular

cords - a4-conductor, coiled cord fa connecting the hand-

set to the Set, and a 4-conducur modular cord for

connecting the Set to the station wiring jack.

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