Transcend StoreJet 25 mobile User manual

User’s Manual

External Storage

StoreJet®25 Series

StoreJet® 35 Series

(Version 3.0)

Table of Contents

1. Introduction......................................................................................................................................2

2. System Requirements....................................................................................................................3

3. Getting Started ................................................................................................................................4

Package Contents.......................................................................................................................4

Product Overview........................................................................................................................5

4. Using the StoreJet with Windows.................................................................................................7

5. Using the StoreJet with macOS....................................................................................................8

6. Safety Precautions .........................................................................................................................9

7. FrequentlyAsked Questions.......................................................................................................10

8. Recycling and Environmental Protection..................................................................................12

9. Federal Communications Commission (FCC) Statement......................................................12

10. Three-year Limited Warranty....................................................................................................13

1. Introduction

Thank you for purchasing Transcend’s StoreJet®25 / StoreJet®35. The high speed USB

storage device is the perfect data management system for uploading, downloading, storing

and transferring your data. The compact StoreJet is ideal for carrying your files, folders,

documents, photos, music and videos. In addition, the StoreJet comes with the exclusive

Transcend Elite™and RecoveRx™software1to increase your mobile productivity. This

User’s Manual is designed to help you get the most from your new device. Please read it in

detail before using the StoreJet.

Features

SuperSpeed USB 3.1 Gen1 compliant and backwards compatible with USB 2.0

Easy Plug and Play operation –no drivers required

USB powered –no external adapter necessary (StoreJet 25 only)

Power saving sleep mode

LED power / data transfer activity indicator

Advanced internal hard drive suspension system (available only on selected StoreJet

models)

One Touch Auto-Backup button (available only on selected StoreJet models)

Includes Transcend Elite™ backup and RecoveRx™rescue software

Supports macOS Time Machine2

1Transcend Elite™is a software that enables the StoreJet’s One Touch Auto-Backup function

(available on selected StoreJet models only). For product details, please refer to

http://www.transcend-info.com/Support/Software-1/.

RecoveRx™ is a software that helps bring back lost photos on your storage device, and can also

recover various types of multimedia files and documents. For product details, please refer to

http://www.transcend-info.com/Support/Software-4/.

2To use the macOS Time Machine function, please format the StoreJet drive to HFS+ first —(see

“Using the StoreJet with macOS”on page 8).

2. System Requirements

Desktop or notebook computer with a working USB port. Needs one of following Operating

Systems:

Windows 7/8/8.1/10

macOS 10.7 or later

Transcend Elite™and RecoveRx™are compatible with the following operating systems:

Windows 7/8/8.1/10

macOS 10.9 or later

3. Getting Started

Package Contents

SJ25M3/H3/A3/C3N

StoreJet 25 hard drive

USB 3.1 Gen1 Type-A to Micro B Cable

Quick install guide

SJ25MC

StoreJet 25 hard drive

USB 3.1 Gen1 Type-C to Micro B cable

Quick install guide

SJ35T3

StoreJet 35T3 hard drive

USB 3.1 Gen1 Type-A to Type-B cable

Global AC adapter (US/EU/UK plug varies with model type )

Quick install guide

Product Overview

StoreJet® 25

StoreJet® 35T3

StoreJet LED / Function Button Activity

LED Indicator

Power State

On Steady

Idle

Flashing

Activity

Off

Device in Sleep mode or Safely removed

Function Button

Description

One touch backup

Go with Transcend Elite™for one touch backup function

Re-connected to PC

Fast re-connected to PC after Safely removed

4. Using the StoreJet with Windows

Connecting StoreJet to a Computer

1. Power on your computer.

2. As the below picture shows, connect the Drive’s USB cable to your computer’s USB port.

3. For StoreJet 35, please connect the DC Power Adapter cable to the round DC socket on

the back of your StoreJet 35. Plug in the DC Power Adapter to a domestic power socket.

4. Check if the drive now shows up in Disk Management on your computer.

5. If the drive shows up, you can now use the StoreJet as an external hard drive and start

transferring data.

Disconnecting StoreJet from a Computer

1. Select the Safely Remove Hardware and Eject Media icon on the system tray in

Wondows.

2. Eject StoreJet drive.

3. A window will appear stating, “The ‘USB Mass Storage Device’ device can now be

safely removed from the system.”Then unplug the StoreJet.

To prevent data loss, always use this procedure to remove the StoreJet.

NEVER disconnect the StoreJet from a Computer when its LED is flashing

5. Using the StoreJet with macOS

Reformatting the StoreJet for macOS

To use the StoreJet on a macOS operating system and use it with Time Machine, you must

reformat the drive to a HFS+ partition. Please refer to FAQ-701 on our website :

https://us.transcend-info.com/Support/FAQ-701

If you plan to regularly use the drive with both Windows and macOS, we recommend

formatting the drive to the exFAT file system. Keep in mind that formatting the drive will

erase all existing data on the drive.

6. Safety Precautions

General Use

Carefully unpack the contents of the StoreJet package.

During operation, avoid exposing your StoreJet to extreme temperatures above 55℃,

or below 5℃.

Do not drop your StoreJet.

Do not allow your StoreJet to come in contact with water or any other liquids.

Do not use a damp/wet cloth to wipe or clean the exterior case.

Do not store your StoreJet in any of the following environments:

‐In direct sunlight.

‐Next to an air conditioner, electric heater or other heat sources.

‐In a closed car that is in direct sunlight.

‐In an area with strong magnetic fields or excessive vibration.

Backing Up Data

Transcend does NOT take any responsibility for data loss or damage during

operation. If you decide to store data on your StoreJet we strongly advise that you

regularly backup the data to a computer or to other storage medium.

If your Windows computer will not boot while StoreJet is connected, please disconnect

the StoreJet to your computer first and connect the StoreJet after starting Windows.

Otherwise, refer to your computer's manual and change the BIOS settings to instruct

the computer to boot from a different device.

Transporting

Do not pack the StoreJet into a luggage without proper padded support. Other items in

your luggage may damage the drive during travel if there is no proper protection.

Avoid squeezing or compressing the StoreJet.

Do not place objects on top of your StoreJet.

Power

Please avoid using a USB HUB when connecting the StoreJet drive to your computer

to avoid the possibility of insufficient power supply.

Use only the USB cable that comes with the StoreJet to connect it to a computer, and

always ensure that the cable you are using is in good condition. NEVER use a cable

that is frayed or damaged.

The StoreJet 35T3 is powered from your home’s power outlet using the included

power adapter. Do not use any other power adapter with the StoreJet 35T3.

Ensure nothing is resting on the USB cable and that the cable is not located where it

can be tripped over or stepped on.

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