TracPhone FB250 User manual

TracPhone IP Handset User’s Guide

TracPhone FleetBroadband

FB250 & FB500 IP Handset

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TracPhone IP Handset

User’s Guide

When connected to a KVH®Industries’ TracPhone®FB250 or FB500 terminal,

the IP Handset, manufactured by Thrane & Thrane, allows you to make voice

calls, edit your contacts list, and view system status information. This user’s

guide provides all of the information you need to connect, operate, configure,

and troubleshoot the IP Handset.

Please direct technical questions to:

North/South America, Australia: Europe, Middle East, Asia:

KVH Industries, Inc. KVH Europe A/S

50 Enterprise Center Kokkedal Industripark 2B

Middletown, RI 02842-5279 USA 2980 Kokkedal, Denmark

Tel: +1 401 847-3327 Tel: +45 45 160 180

Fax: +1 401 845-8133 Fax: +45 45 160 181

E-mail: [email protected] E-mail: [email protected]

Internet: www.kvh.com Internet: www.kvh.com

If you have any comments regarding this manual, please e-mail them to

[email protected]. Your input is greatly appreciated!

KVH Part # 34-126059-F

IPHandset_UG_Welcome_Page.fm Page 1 Tuesday, March 3, 2009 8:35 AM

Trademark Information

TracPhone and KVH are registered trademarks of KVH Industries.

Thrane & Thrane is a registered trademark of Thrane & Thrane A/S in the

European Union and the United States.

Windows and Outlook are registered trademarks of Microsoft Corporation in

the United States and other countries.

Inmarsat is a registered trademark of International Maritime Satellite

Organisation (IMSO) and is licensed by IMSO to Inmarsat Limited and

Inmarsat Ventures plc.

Inmarsat’s product names are trademarks or registered trademarks of

Inmarsat.

All other trademarks are the property of their respective owners.

Disclaimer

Every effort has been made to ensure the correctness and completeness of the

material in this document. No company shall be liable for errors contained

herein. The information in this document is subject to change without notice.

No warranty of any kind is made with regard to this material, including, but

not limited to, the implied warranties of merchantability and fitness for a

particular purpose.

IPHandset_UG_Welcome_Page.fm Page 2 Tuesday, March 3, 2009 8:35 AM

iii

Safety Summary 1

The following general safety precautions must be observed during all

phases of operation, service and repair of this equipment. Failure to comply

with these precautions or with specific warnings elsewhere in this manual

violates safety standards of design, manufacture and intended use of the

equipment. KVH Industries assumes no liability for the customer's failure to

comply with these requirements.

DO NOT OPERATE IN AN EXPLOSIVE ATMOSPHERE

Do not operate the IP Handset in the presence of flammable gases or fumes.

Operation of any electrical equipment in such an environment constitutes a

definite safety hazard.

KEEP AWAY FROM LIVE CIRCUITS

Operating personnel must not remove equipment covers. Component

replacement and internal adjustment must be made by qualified

maintenance personnel. Do not replace components with the cable

connected. Always disconnect power and discharge circuits before touching

them.

DISPOSAL

Old electrical and electronic equipment marked with this

symbol can contain substances hazardous to human beings

and the environment. Never dispose these items together

with unsorted municipal waste (household waste). In order to

protect the environment and ensure the correct recycling of old equipment

as well as the re-utilization of individual components, use either public

collection or private collection by the local distributor of old electrical and

electronic equipment marked with this symbol.

Contact the local distributor for information about what type of return system

to use.

VoIP_UM.book Page iii Wednesday, March 4, 2009 1:21 PM

About the Manual 2

Intended Readers

This manual is a user manual for the TracPhone FleetBroadband

IP Handset. The readers of the manual include anyone who is

using or intends to use the IP Handset. No specific skills are

required to operate the IP Handset. However, it is important that

you observe all safety requirements listed in the beginning of this

manual, and operate the handset according to the guidelines in

this manual.

Manual Overview

This manual has the following chapters:

•Introduction contains an overview and a brief description of the

IP Handset.

•Getting started explains how to connect and start up the

handset and gives an overview of the display and keypad. It

also contains a short guide to initial configuration and to

making the first call.

•Operating the IP Handset describes how to use and configure

the handset and explains the display menus.

•Using the web server explains how to use the built-in web

server of the IP Handset.

•Service & maintenance contains guidelines for maintenance of

the handset, a short troubleshooting guide and gives

information on where to get further help if needed.

This manual may not always reflect the latest software

functionality of your IP Handset. To obtain the latest version of the

manual, please visit www.kvh.com and download the latest

version from the FB250 or FB500 product page.

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Typography

In this manual, typography is used as indicated below:

Bold is used for the following purposes:

• To emphasize words.

Example: “Do not touch the antenna”.

• To indicate what the user should select in the user interface.

Example: “Select Settings > Display”.

Italic is used to emphasize the paragraph title in cross-

references.

Example: “For further information, see Connecting Cables on

page...”.

COURIER is used to indicate display text.

Example: “The display shows 39558880”.

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vii

Table of Contents

Safety Summary ................................................................iii

About the Manual .............................................................. iv

Chapter 1 Introduction

Welcome ............................................................................ 1

In this chapter .................................................................... 1

Your IP Handset .................................................................2

Description ..........................................................................2

The wired IP handset ............................................................3

The wireless IP Handset .........................................................4

Features .............................................................................5

Chapter 2 Getting started

In this chapter ....................................................................7

Getting started with the wired IP Handset ..........................7

Introduction .........................................................................7

Connectors ...........................................................................8

Connecting the cables to the IP cradle .....................................9

Installing the cradle ............................................................. 11

Connecting the wired IP Handset to a BGAN terminal ...............12

Starting up the wired IP Handset ...........................................13

Getting started with the wireless IP Handset .....................14

Introduction ........................................................................14

Preparing the hardware ........................................................15

Charging the IP Handset ...................................................... 18

Connecting the IP Handset to your wireless access point ..........20

Establishing a connection using BGAN terminal ...............22

Using a BGAN terminal ........................................................22

Establishing a connection ....................................................22

Connecting subsequent handsets to the BGAN terminal ...........24

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Table of Contents

viii

Making the first call ..........................................................26

The IP Handset keypad and display ..................................27

The keypad ........................................................................27

The display ........................................................................33

Chapter 3 Operating the IP Handset

In this chapter ..................................................................39

User interfaces .................................................................39

IP Handset functions ........................................................ 40

Handling calls ................................................................... 40

Making a call using a BGAN terminal ....................................49

Quick settings .................................................................... 50

How to enter text in the IP Handset .......................................53

Using a headset ..................................................................53

IP Handset menus ............................................................54

Menu overview ...................................................................55

Call log ..............................................................................55

Contacts ............................................................................ 58

Status ............................................................................... 60

Network ............................................................................. 61

Settings .............................................................................67

SIP telephony and profiles ...................................................74

Information from the BGAN terminal .................................... 80

Chapter 4 Using the web server

In this chapter ................................................................. 85

Introduction to the web server ......................................... 85

Browser settings ................................................................ 85

Accessing and navigating the web server ...............................87

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Table of Contents

Using the web server ........................................................89

The Home page ..................................................................89

Contacts ............................................................................90

Call log ...............................................................................91

SIP settings ........................................................................92

Uploading firmware ............................................................94

Import and Export settings ...................................................95

Help and diagnostics report .................................................97

Chapter 5 Service & maintenance

In this chapter ..................................................................99

Getting support ................................................................99

Maintenance tasks ......................................................... 100

Battery handling for the wireless IP Handset ........................ 100

Cleaning the IP Handset .................................................... 100

Disposal of the IP handset ................................................. 100

Troubleshooting guide .................................................... 101

App. A Technical specifications

In this appendix ..............................................................103

IP Handset, wired ............................................................103

Specifications, wired handset ..............................................103

Outline dimensions, wired handset ......................................105

IP Handset, wireless ........................................................107

Specifications, wireless handset ..........................................107

Outline dimensions, wireless handset ...................................109

IP cradle outline dimensions ............................................ 111

App. B Conformity

Thrane IP Handset, wired ................................................ 113

CE (LVD & EMC) ................................................................. 113

FCC .................................................................................. 113

VoIP_UM.book Page ix Wednesday, March 4, 2009 1:21 PM

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