Synology NAS DS220+ Manual

Synology NAS DS220+

Hardware Installation Guide

Table of Contents

Chapter 1: Before You Start

Package Contents 3

Synology DS220+ at a Glance 4

LED Indicator Table 5

Hardware Specication 6

Optional Accessories 7

Safety Instructions 8

Chapter 2: Hardware Setup

Tools and Parts for Component Installation 9

Install Drives 9

Start Up Your Synology NAS 12

Add a Memory Module on Synology NAS 13

Chapter 3: System Maintenance

Initial Troubleshooting Guide 15

Chapter 4: Install DSM on Synology NAS

Install DSM with Web Assistant 16

Learn More 16

Thank you for purchasing this Synology product! Before setting up your new Synology NAS, please check the

package contents to verify that you have received the items below. Also, make sure to read the safety instructions

carefully to avoid harming yourself or damaging your Synology NAS.

Note: All images below are for illustrative purposes only, and may di󰀨er from the actual product.

Package Contents

Main unit x 1 AC power cord x 1

AC power adapter x 1

RJ-45 LAN cable x 2

Screws for 2.5" drives x 10

Before You Start 1

Chapter

4Chapter 1: Before You Start

Synology DS220+ at a Glance

No. Article Name Location Description

1 Status Indicator

Front

Displays the status of the system. For more information, see "LED

Indicator Table."

2 LAN Indicator Displays the status of the network connection. For more information, see

"LED Indicator Table."

3 Disk Indicator Displays the status of the installed drives. For more information, see "LED

Indicator Table."

4 USB 3.0 Port Connect external drives or other USB devices to the Synology NAS here.

5 Copy Button

Lights up when you connect a USB device (e.g. digital camera, USB

storage device, etc.). Press the copy button to copy data from the

connected USB device to internal drives.

6 Power Button

1. Press to power on your Synology NAS.

2. To power o󰀨 your Synology NAS, press and hold until you hear a beep

sound and the Power LED starts blinking.

7 Fan

Rear

Disposes of excess heat and cools the system. If the fan malfunctions,

the Synology NAS will emit a beeping sound.

8 LAN Port Connect network cable here.

9 RESET Button

1. Press and hold until you hear a beep sound to restore the IP address,

DNS server, and password for the admin account to default.

2. Press and hold until you hear a beep, then press and hold again until

you hear three beeps to return the Synology NAS to "Not Installed"

status so that DiskStation Manager (DSM) can be reinstalled.

10 USB 3.0 Port Connect external drives or other USB devices to the Synology NAS here.

11 Power Port Connect power cords here.

12 Kensington Security Slot Attach a Kensington security lock here.

5Chapter 1: Before You Start

LED Indicator Table

LED Indicator Color Status Description

Power

Blue

Static Powered on

Blinking Booting up/Shutting down

O󰀨 Powered o󰀨

STATUS

Green Static Volume normal

Orange Blinking

Volume degraded/Volume crashed

Volume not created

DSM not installed

O󰀨 HDD hibernation

LAN

Green

Static Network connected

Blinking Network active

O󰀨 No network

Disk 1-2

Green

Static Drive ready and idle

Blinking Accessing drive

Orange Static Drive error/Port disabled1

O󰀨 No internal drive/Advanced HDD hibernation

Copy2

Green

Static Device detected

Blinking Copying data

O󰀨 No device connected

Rear LAN

(on upper side of jack)

Green

Static Network connected

Blinking Network active

O󰀨 No network

Rear LAN

(on lower side of jack)

Green Static 1 Gbps connection

Orange Static 100 Mbps connection

O󰀨 10 Mbps connection/No network

Note: Model specications are subject to change without notice. Please refer to www.synology.com for the latest information.

1Please try to restart your Synology NAS or re-insert the drives, then run the HDD/SSD manufacturer's diagnostic tool to check the health status

of the drives. If you can sign in to DSM, please run the built-in S.M.A.R.T. test to scan the drives. If the problem remains unresolved, please

contact Synology Technical Support for help.

2For models with Copy Button, the USB Copy package is installed on your DSM by default.

6Chapter 1: Before You Start

Hardware Specication

Item DS220+

Compatible Drive Type 3.5"/2.5" SATA x 2

Maximum Internal Raw Capacity 32 TB (2 x 16 TB HDD)

External Port USB 3.0 x 2

LAN Port 1GbE (RJ-45) x 2

Size (H x W x D) (mm) 165 x 108 x 232.2

Weight (kg) 1.3

Supported Client • Windows 7 and 10

• Mac OS X 10.11 onward

File System • Internal: Btrfs, ext4

• External: Btrfs, ext4, ext3, FAT, NTFS, HFS+, exFAT1

Supported RAID Type Basic • JBOD • RAID 0 • RAID 1

• Synology Hybrid Raid (1-Disk Fault Tolerance)

Agency Certication • FCC Class B • CE Class B • BSMI Class B

• EAC • VCCI • CCC • RCM • RoHS Compliant

HDD Hibernation Yes

Scheduled Power On/O󰀨 Yes

Wake on LAN Yes

Language Localization

Environment Requirement

• Line voltage: 100 V to 240 V AC

• Frequency: 50/60 Hz

• Operating Temperature: 32 to 104˚F (0 to 40˚C)

• Storage Temperature: -5 to 140˚F (-20 to 60˚C)

• Relative Humidity: 5% to 95% RH

Note: Model specications are subject to change without notice. Please refer to www.synology.com for the latest information.

1Support for exFAT can be enabled by purchasing and downloading exFAT Access in Package Center.

7Chapter 1: Before You Start

Optional Accessories

With Synology accessories, you can customize your Synology NAS to t di󰀨erent business environments without

worrying about compatibility and stability. Visit www.synology.com/compatibility for more information.

• Memory Module

Model Name Picture Description

D4NESO-2666-4G

DDR4 non-ECC unbu󰀨ered

SO-DIMM 4GB

Spare Part

Visit www.synology.com/products/spare_parts if you need to replace system fans, disk trays, or power supply

units.

Model Name Picture Description

Disk Tray (Type D7) 3.5"/2.5" HDD Tray

Fan 92*92*25_1 System Fan 2/4Bay Series

Adapter 60W_1 Adapter 60W Level VI

8Chapter 1: Before You Start

Safety Instructions

Keep away from direct sunlight and from chemicals. Make sure the environment does not experience

abrupt changes in temperature or humidity.

Place the product right side up at all times.

Do not place near any liquids.

Before cleaning, unplug the power cord. Wipe with damp paper towels. Do not use chemical or

aerosol cleaners.

To prevent the unit from falling over, do not place on carts or any unstable surfaces.

The power cord must plug in to the correct supply voltage. Make sure that the supplied AC voltage is

correct and stable.

To remove all electric current from the device, ensure that all power cords are disconnected from the

power source.

Risk of explosion if battery is replaced with an incorrect type. Dispose of used batteries appropriately.

Tools and Parts for Component Installation

Please prepare the following tools and parts before setting up your Synology NAS:

• A screwdriver (only for 2.5" drives)

• At least one 3.5" or 2.5" SATA drive (please visit www.synology.com/compatibility for compatible drive

models)

Warning: If you install a drive that contains data, the system will format the drive and erase all existing data. Please

back up any important data before installation.

Install Drives

1 Remove the drive bay cover from the front panel.

2 Push the latch upward and pull the handle to remove the drive tray from your Synology NAS.

Hardware Setup 2

Chapter

10 Chapter 2: Hardware Setup

3 Load drives in the drive trays.

• For 3.5" drives: Remove the fastening panels from the sides of the drive tray. Place the drive in the drive

tray. Then insert the fastening panels to secure the drive in place.

• For 2.5" drives: Remove the fastening panels from the sides of the drive tray and store them in a safe

place. Place the drive in the area of the drive tray indicated by a blue rectangle below, turn the tray upside

down, and then tighten the screws provided to secure the drive in place.

4 Insert the loaded drive tray into the empty drive bay. Make sure the side marked "UP" is facing up, and insert

the drive tray into the empty drive bay. You should hear a click when the tray is locked in place.

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