SureCall Fusion5 User manual

™

3G - 4G Home or Office Five-Band Signal Booster Kit

User Guide

Fusion5

Table of Contents

How It Works Pg. 3

Package Contents Pg. 4-5

Installation Overview Pg. 6

Installing Your Hardware

Finding the Strongest Signal Pg. 7

Installing the Outside Anntenna Pg. 8-9

Installing the Insides Anntenna Pg. 10-11

Installing Signal Booster Pg. 12-13

Congure Gain Setting Pg. 14

Troubleshooting Pg. 15-16

Specication Pg. 16

Kitting Information Pg. 17

Warranty Pg. 18-19

Safety Information Pg. 19

Thank you for purchasing SureCall’s Fusion5 cellular signal booster kit. Fusion5 was

specically designed to eliminate frustrations over dropped calls, limited range and slow

data rates by amplifying incoming and outgoing cellular signals in buildings, homes and

oces up to 6,000 square feet.

The Fusion5 provides enhanced cellular signals for multi-carrier 2G, 3G and 4G voice

and data reception If you have any questions while assembling this kit please contact

tech support at 1-888-365-6283 or email us at: [email protected].

SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | [email protected]

SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | [email protected] 3

How It Works

SureCall’s Fusion5 is a high-quality bidirectional signal booster that enhances cellular

signals to areas that are prone to weak cellular coverage.

Fusion5 works with two or more antennas:

• Up to four inside antennas that communicate with your cell phone.

• An outside antenna that communicates with the cell tower.

Signals sent from a cell tower are received by the outside antenna, amplied by

the booster and then sent to your phone via the inside antenna. When your phone

transmits, the signal is sent to the inside antenna, and then sent to the cell tower

via the outside antenna.

Package Contents

1. Unpack all package contents. For missing or damaged items, contact your reseller.

2. Turn over the signal booster and record the model and serial number for reference:

Serial #:

Purchase Date:

3. Keep the carton and packing material to store the product in case you need to return it.

Standard Fusion5 signal booster packages include the following items:

• One SureCall Fusion5 booster

• One outside antenna

• Cable for connecting the outside antenna to the signal booster

• One inside antenna

• Cable for connecting the inside antenna to the signal booster

• One power supply

Warning: Unauthorized antennas, cables, and/or coupling devices are prohibited by FCC new rules. Please contact the FCC for details:

1-888-CALL- FCC. Changes or modications not expressly approved by SureCall could void the user’s authority to operate the equipment.

Signal Booster

CM288W Omni CM230W-S Yagi CM222W Dome CM248W Panel

Outside Antenna (Option) Inside Antenna (Option)

SC-400 Cables

Fusion5

Omni Yagi Dome Panel

SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | [email protected]

SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | [email protected] 5

Note: Fusion5 is available in four kits that are customized to your particular needs.

Please determine which kit you have from the following list:

Package Contents

Model

Antenna Type

SC-POLYH/O-72-OD-Kit

Omni Outdoor Antenna

SC-POLYH/O-72-YD-Kit

Yagi Outdoor Antenna

SC-POLY/O-72-OP-Kit

Dome Antenna

SC-POLY/O-72-YP-Kit

Panel Antenna

Package Options

Model No. Usage Coverage

1 Outdoor Omni antenna, 1 interior dome antenna, 30’ and 75’ SC-400 coax cables

SC-288W

1 Outdoor Yagi antenna, 1 interior dome antenna, 30’ and 75’ SC-400 coax cables

SC-230W-S

1 Outdoor Omni antenna with 1 interior panel antenna, 30’ and 75’ SC-400 coax cables

SC-222W

1 Outdoor Yagi antenna with 1 interior panel antenna, 30’ and 75’ SC-400 coax cables

For a detailed description, see Kitting Information on page 21.

SC-248W

Omni antennas are ideal

for topographies with minimal

obstacles, they have 360º

reception

Dome antennas are designed

for central locations with 360º

coverage

Yagi antennas are designed to

reach carrier towers that are up

to 30 miles away

Panel Antennas allow optimum

reception to targeted areas

Note: Due to the recent change of our company name from Cellphone-Mate (CM) to SureCall (SC) we have changed the prex on all of our antennas, cables

and accessories from CM to SC-.

Step 1. Make sure you have positioned the booster close enough to an existing

electrical outlet.

Step 2. Make sure you have sucient cable length between proposed outside antenna

location and booster connector.

Step 3 Make sure you have sucient cable length between proposed inside antenna

location and booster connector. Additional cable may be purchased from your dealer,

if needed.

Installation Overview

Step 1. Find the outside area that has the strongest signal. (See page 7 for directions as needed)

Step 2. Install the outside antenna in the area identied in step 1. (See page 8-9 for directions as

needed)

Step 3. Install the inside antenna. (See page 10-11 for directions as needed)

Step 4. Mount the signal booster, connect the outside and inside antenna cables to the signal

booster, and connect the booster to an AC power source. (See page 12-13 for directions

if needed)

Step 5. Congure gain settings on the signal booster if needed. (See page 14 for directions as

needed)

Before You Install

Outside Omni

Fusion5

Inside Domes

Outside Omni

SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | [email protected]

SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | [email protected] 7

Installing Your Hardware

Step 1. Find the area with the Strongest Signal

The signal booster requires a minimum cellular signal of low –100 dBm. Signal readings

usually appear as a negative number (for example, -85). The more bars you get, the

closer the dB gets to zero. Aim for a signal close to -50dB. Signals stronger than -50dB

may cause the booster to shut down (see the graph below). If you have an omni outside

antenna and your signal is too weak you may need a yagi antenna, which can be aimed

at the closest antenna tower. Before installing the outside antenna, nd the area with the

strongest cellular signal source from your service provider by following the directions

below. You can also go to www.antennasearch.com to nd the general location of

carrier towers.

Measure the strength of the existing cellular signal in various locations.

• Apple iPhones: Dial *3001#12345#* and press Call. In the top-left corner, a dB number appears instead of bars.

• Android devices: download apps such as “Network Signal Info” in the Google Play store to measure signal

strength. Search check real signal strength to nd other cell signal measurement apps.

• Internet: go to www.speedtest.net to test 3G and 4G data rates.

2. Select a location away from buildings, walls, trees, hills, and other terrain features that can block

or reect wireless signals (12-inch clear radius is recommended).

Note: Where you install your outside antenna in relation to the carrier’s cell phone tower also determines signal strength. Although cell phone

carriers try to place towers for maximum coverage, local ordinances and terrain features can restrict tower locations, which can limit signal

strength at your location.

Cell

Tower

Outside

Antenna

Signal Strength

-50dB

-60dB

-70dB

-80dB

-90dB

-100dB

-110dB

ExcellentGoodPoor

Installing Your Hardware

Step 2. Install the Outside Antenna

1. Outside omni antennas receive and send signals in a 360º radius. Yagi, or directional

antennas work best when facing the direction of cellular phone towers. Mount the outside

antenna as high as possible. If you are installing a Yagi antenna set it up facing the

cellular tower in the area where you located the best signal source (see step 1 on the

previous page).

2. Make sure that the mounting area has at least a 12-inch radius clear of obstructions and

other radiating elements.

3. If the mounting area is prone to weak cellular signals or if the density of the roof and

ceiling partially block the signal, the booster will operate at its default setting of 65 dB

gain, be sure to place the outside antenna at least 75 feet from the inside antenna for

best performance.

4. Do not collocate antennas or operate the outside antenna with any other antenna or

signal booster.

5. Run the SC-400 cable from the outside antenna to the signal booster. Hand tighten the

connection

IMPORTANT: For boosters enhancing T-Mobile’s AWS frequencies, the FCC has stated for consumer signal boosters operating as a xed

station in the 1710 - 1755 MHz uplink 2110 - 2155 downlink bands, the users or installation manual must contain the 30 foot

height restriction requirements per FCC 27.50(d)(4).

Optional 1-

Outside Omni

Optional 2 -

Outside Yagi

Fusion5

SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | [email protected]

SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | [email protected] 9

Fusion5’s omni antennas come with equipment for mounting on a vertical wall. For best results

the antenna should be mounted in an upright position.

Step 1: Unscrew antenna from L-mounting bracket on antenna base with hands, or wrench,

if needed.

Step 2: Using vertical plate of bracket, mark position of desired placement with pencil or marker.

Step 3: Unscrew nut on end of stucco screw and remove it along with lock washer and

regular washer.

Step 4: Place vertical plate into desired location and tap the screws head rst, along with sleeve,

into stucco 1⁄2” to 5/8” deep into place.

Step 5: In this order, place washer, lock washer and nut on each screw and tighten until secure.

When tightening screw, sleeve will expand to secure plate. Screw antenna securely back

onto horizontal plate.

Installing Your Hardware

Note: If desired surface for installation plate is wood or concrete, wood or masonry screws for L-plate will have to be purchased separately.

1. If your indoor antenna is a dome type, mount it on the ceiling in a central location.

2. If your indoor antenna is a at panel, install it against a wall or surface projecting the

area where you want reception. Point the antenna away from the outside antenna.

To avoid interference stay a minimum distance of 3 feet from the panel antenna.

3. Run the SC-400 cable from the inside antenna to the signal booster. Connect the inside

antenna to the booster connector marked INSIDE (see page 13

4. Hand tighten the connection.

Step 3. Install the Inside Antenna

Inside antennas come in omni-directional (dome) and at panel versions.

Installing Your Hardware

Note: As you can see from the table above, acquiring the recommended inside and outside antenna separation optimizes coverage signicantly.

Any reduced antenna separation reduces the booster’s coverage.

Note: see next page for outside antenna installation details.

Required Between

Outside and Inside Antenna

Antenna Separation Table

antenna separation

40dB 5-6’

45dB 15-20’

50dB 50’

55dB 60’

65dB 75-80’

72dB 100’-110’

Amplier gain Min. separation (ad)

Fusion5

Optional 1- Inside Dome

Optional 2 -

Inside Panel

SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | [email protected]

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