SureCall Force7 Industrial User manual
Force7 Industrial User Guide
All-in-one Cellular, Wi-Fi and HDTV Signal Booster
This is NOT a CONSUMER device. It is designated for installation
by FCC LICENSEES and QUALIFIED INSTALLERS. You MUST
have an FCC LICENSE or express consent of an FCC Licensee to
operate this device. Unauthorized use may result in signicant
forfeiture penalties, including penalties in excess of $100,000
for each continuing violation.
WARNING
CHAPTER 1: Introduction 3
1.1 - Package Contents 3
1.2-Features&Benets 3
1.3 - Additional Items Needed 3
1.4 - How Boosters Work 4
CHAPTER 2: Safety 4
2.1 - Safety Warnings 4-5
CHAPTER 3: Planning 6
3.1 - Overview 6
3.2 - Exterior Antenna 7
3.3 - Interior Antennas 8
3.4 - Antenna Separation 9-10
3.5 - Calculating Signal Strength 10-11
3.6 - Booster Location 12
3.7 - Accessories 12
3.8 - Need Help? 12
CHAPTER 4: Installation 13
4.1 - Selecting the Locations 13
4.2 - Soft Installation 13
4.3 - Exterior Antenna 13-14
4.4 - Internal Antennas 15
4.5 - Mounting the Booster 16
CHAPTER 5: Conguration & Testing 17
5.1 - DIP Switches and Lights 17-18
5.2-InitialConguration 19
5.3 - Powering on the Booster 19
5.4 - Testing 19
5.5 - Adjusting the Booster 19-20
5.6 - Automatic Shutdown 20-21
CHAPTER 6: HDTV & Wi-Fi Installation 22
6.1 - HDTV Installation 22
6.2 - Scanning local Television Channels 22
6.3 - Wi-Fi Connection 22
CHAPTER 7: Warranty 24
7.1 - Warranty Periods 24
7.3 - Contact Information 24
CHAPTER 8: Specications 25
2
Notes:15.19(a): This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions (1) This
device may not cause harmful interference, and (2) this device must accept any interference received including interference that
may cause undesired operation.
Introduction
Introducing SureCall’s Force7 Industrial Booster. Please read this entire manual before proceeding.
1.1 - Package Contents
Your booster box contains the following items:
• (1) Force7 Industrial Booster
• (8) SC-222W-RP-TNC Dome Antennas
• (1) 75 ft. SC-400-RP-TNC Low Loss Cable
• (2) SC-WS-4-RP-TNC 4-Way splitters
• (1) SC-WS-2-RP-TNC 2-Way splitter
• (26) RP-TNC Connectors
• (1) Lightning protector (SC-LP)
1.2 - Features & Benets
The booster oers the following features and benets:
• First 7-band signal booster that simultaneously enhances cellular, Wi-Fi and HDTV signals
• Extends cellular signals in areas with poor coverage due to geographical location and/or building
design
• Highly linear amplier producing the fastest 4G LTE data rates
• Powerful in-building booster with 31 dB of adjustable gain level
• Suitable for large areas up to approximately 80,000 square feet depending on outside signal
strength and carrier frequency
• Automatic oscillation detection and protection system powers down the booster to prevent
harmful radio interference
• Maximum output power is 3 watts EIRP for Cellular, 2 watts EIRP for PCS and 1 watt for AWS
1710-1755 MHz bands. Fixed stations operating in the 1710-1755 MHz bands are limited to a
maximum antenna height of 10 meters above ground
1.3 - Additional Items Needed
The booster requires the following additional components for a complete installation:
• An outside antenna, such as the SC-230W Yagi antenna or SC-288W omni antenna
• HDTV antenna, SC-305 or SC-306 and HDTV coax
• Sucient low loss 50 ohm interior/exterior cable
• Cable splitter if installing multiple antennas
• Grounded surge suppressor for DC power supply
• Multiple antennas (such as the SC-222W-TNC, omni-directional domes by SureCall)
Note: Due to the recent company change from Cellphone-Mate to SureCall, we have changed the prex to all of our part
numbers from CM to SC.
SC-288W
4
1.4 - How Cellular Signal Boosters Work
The Force7 booster amplies cellular signals from the nearest tower to phones in a
building and from those phones back to the tower to compensate for weak reception
caused by distance, topography, building structure, and/or other reasons. The booster
receives the signal from an outside antenna, amplies that signal, and then rebroadcasts
it via the interior antenna(s) where it is picked up by cellular phones, modems, and data
cards. The interior antennas also pick up signals from cellular devices and pass them to
the booster. The booster amplies these signals and passes them to the exterior antenna
for rebroadcast back to the tower.
CHAPTER 2: Safety
This chapter contains important safety information designed to prevent personal injury, equipment
malfunction, and/or radio interference. You are responsible for ensuring a safe installation.
2.1 - Safety Warnings
• You are responsible for knowing and following all applicable codes and regulations and for
obtaining all required permits and inspections.
• Follow all safety precautions contained in this Installation Manual.
• The installation process may require working in high locations such as roofs and/or ladders.
Follow applicable safety regulations and best practices to injury. Take care not to drop objects o
any high area. Cordon o ground areas directly below roof or ladder work.
• Always use appropriate personal protective equipment such as goggles, gloves, hard hat, etc. as
needed or required.
Safety
WARNING: FAILURE TO EXERCISE CAUTION WHEN
WORKING IN HIGH AREAS COULD CAUSE A FALL
AND PERSONAL INJURY.
SC-222W-TNC
• Some components may be heavy and/or bulky. Always use proper lifting and carrying
techniques when handling components, especially when working on a ladder, roof, or other area
with a fall hazard.
• The exterior antenna must not be co-located or operating in conjunction with any other antenna.
• Always use a properly installed SureCall lightning protector between the exterior antenna and
the booster.
• Always power o the booster before working on the roof of the building or anywhere in close
proximity to the external antenna.
• Allow at least 24 inches (60 cm) of separation between interior antennas and humans or
animals.
• Allow at least 24 inches (60 cm) of separation between exterior antennas and all persons.
• Comply with all antenna separation requirements to prevent signal oscillation.
CAUTION: SIGNAL OSCILLATION CAN CAUSE
RADIO INTERFERENCE WITH CELLULAR TOWERS
AND RESULT IN CIVIL AND/OR CRIMINAL
PENALTIES.
CAUTION: FAILURE TO PROPERLY INSTALL A
LIGHTNING PROTECTOR CAN RESULT IN DAM-
AGE TO THE BOOSTER, ANTENNAS, AND WIRING.
Safety
6
CHAPTER 3: Planning
3.1 - Overview
The general booster installation process follows these steps:
1. Decide where to mount the exterior antenna. This will generally be on the wall or roof of the
building in the location with the strongest signal. You will need to decide whether to use an
omnidirectional antenna mounted vertically or a directional Yagi antenna pointed directly at the
cellular tower (line of sight). You must also consider attaching a grounded lightning protector
between the exterior antenna and the booster.
2. Decide where to mount the interior antenna(s), being sure to take separation requirements into
account. In general, long narrow spaces will benet most from directional at-panel antennas while
more square spaces will benet more from omnidirectional dome antennas.
3. Decide where to mount the booster. This should be in a secure indoor location near a grounded
power source.
4. Decide where to route the cables between the exterior antenna and the booster and between the
booster and interior antennas.
5. Install the antennas as described in their respective Installation Manuals.
6. Route the cables to the booster location.
7. Install the booster as described in this manual.
8. Power on the booster and perform the conguration and testing as described in this manual.
Planning
Planning
3.2 - Exterior Antenna
You may use either an omni-directional antenna such as the SC-288W (for at areas with no
obstructions) or a directional Yagi antenna such as the SC-230W (to point directly at the tower). The
omni-directional antenna receives and transmits signals in a horizontal 360° circle while the Yagi
antenna receives and transmits signals in a focused area and must be aimed directly (line of sight)
toward the cellular tower that provides the best signal to the building.
The exterior antenna and mast (if any) must be mounted in a location that meets all of the following
criteria:
• Best signal strength
• Not co-located with other antennas or used in conjunction with other antennas
• Away from all power lines
• 6 feet from lightning rod antennas
• 24 inches from all persons
These distances are general guidelines only; refer to the applicable building and electrical codes in
your area to determine local requirements.
• The HDTV antenna can be mounted a few feet away at this time
8
Planning
3.3 - Interior Antennas
You may use any combination of omnidirectional (dome) interior antennas needed to obtain op-
timal signal strength throughout the building or installation area. Dome antennas such as the
SC-222W-TNC provide 360° hemispherical coverage suitable for mostly square areas. The following
example uses two dome antennas to provide full coverage (exterior Yagi antenna also shown):
Keep in mind that oor structures in multistory buildings can cause signicant signal loss, which
means that you may need to install interior antennas on more than one oor. Here is an example of
a multistory installation:
Note: Vertical separation is more important than horizontal separation. If you are unable to obtain
the required separation horizontally, try raising the exterior antenna. You may also try reducing the
booster gain as described in Chapter 5 of this manual.
Planning
Note: You may or may not need antennas on every oor of a multistory building depending on factors
such as building material, booster gain, etc.
3.4 - Antenna Separation
Proper antenna separation is essential in order to prevent signal oscillation (feedback) that can
interfere with the cellular tower. Separation is measured in a straight line from the exterior antenna to
the closest interior antenna. The closest allowable distance depends on a number of factors such as
booster gain level, building material, etc. Recommended separation distances are:
40 dB 5-6 ft.
45 dB 15-20 ft.
50 dB 50 ft.
55 dB 60 ft.
65 dB 75-80 ft.
70 dB 100 ft.
75 dB 100-120 ft.
80 dB 120-180 ft.
Amplier gain Minimum separation (ad)
10
Planning
If you are using a Yagi exterior antenna, you should normally aim it away from all interior antennas
regardless of separation to prevent oscillation.
3.5 Calculating Signal Strength
You can calculate the number of antennas you will need using the following parameters (in dB):
• Outside signal level (OSL): This is the signal strength at the exterior antenna location and will
always be a negative number that will usually fall between -50 and -100 dBm. Calls will drop at
levels of about -100 dB and lower. A system installed in an area where the signal is -85 or worse
will require some detailed engineering to achieve an acceptable solution.
• Outside antenna gain (OAG): This is the signal boost provided by the exterior antenna and is
always a positive number with SureCall antennas.
CAUTION: SIGNAL OSCILLATION CAN CAUSE RADIO
INTERFERENCE WITH CELLULAR TOWERS AND RE-
SULT IN CIVIL AND/OR CRIMINAL PENALTIES.
SC-288W omni +3
OAG Gain
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1
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