Sub-Zero Designer Series User manual

Designer Series Refrigeration

Use and Care Guide

CLEANING, MAINTENANCE,

AND MORE

2 | Sub-Zero Customer Care 800.222.7820

Designer Series Refrigeration

Contents

3Designer Series Refrigeration

4Safety Precautions

6Designer Series Features

8Touch Controls

10 Storage

14 Product Operation

20 Food Preservation

22 Care Recommendations

23 Troubleshooting

26 Sub-Zero Warranty

subzero.com | 3

Customer Care

The model and serial number are printed on the enclosed

product registration card. Both numbers are also listed on

the product rating plate. Refer to pages 6–7 for rating plate

location. For warranty purposes, you will also need the

date of installation and name of your authorized Sub-Zero

dealer. Record this information below for future reference.

SERVICE INFORMATION

Model Number

Serial Number

Date of Installation

Certiﬁed Service Name

Certiﬁed Service Number

Authorized Dealer

Dealer Number

If your product ever needs attention, be sure to use a

Sub-Zero Factory Certiﬁed Service provider recommended

by our Customer Care Center, or select one from our list

of providers available at subzero.com/locator. All Factory

Certiﬁed Service providers are carefully selected and thor-

oughly trained by us.

Important Note

To ensure this product is installed and operated as safely

and eciently as possible, take note of the following types

of highlighted information throughout this guide:

IMPORTANT NOTE highlights information that is especially

important.

CAUTION

Indicates a situation where minor injury or product

damage may occur if instructions are not followed.

WARNING

States a hazard that may cause serious injury or

death if precautions are not followed.

IMPORTANT NOTE: Throughout this guide, dimensions in

parentheses are millimeters unless otherwise speciﬁed.

Designer Series Refrigeration

4 | Sub-Zero Customer Care 800.222.7820

Safety Precautions

IMPORTANT INSTRUCTIONS

WARNING

Do not store explosive substances such as

aerosol cans with a ﬂammable propellant in

this appliance.

WARNING

Keep ventilation openings, in the appliance

enclosure or in the built-in structure, clear of

obstruction.

WARNING

Do not use mechanical devices or other

means to accelerate the defrosting pro-

cess, other than those recommended by the

manufacturer.

WARNING

Do not expose this appliance to rain.

WARNING

This appliance is only intended for residential

use.

WARNING

• This appliance contains ﬂammable refrig-

erant and must be handled, installed, ser-

viced, and decommissioned by authorized

personnel. Once decommissioned, consult

local authorities for disposal instructions.

• To minimize the risk of ignition due to

improper installation, replacement parts,

or service procedures, only refrigeration

technicians with ﬂammable refrigerant

training who are aware of the dangers of

dealing with high voltage electricity and

refrigerant under pressure are allowed to

work on this equipment.

• Do not damage the refrigeration circuit

when installing, maintaining, or servicing

the unit.

• This symbol indicates risk of ﬁre/

ﬂammable materials.

CAUTION

Incorporated ice makers must be installed by

the manufacturer or its service agent.

WARNING

Do not use electrical appliances inside the

food storage compartments of the appliance,

unless they are of the type recommended by

the manufacturer.

subzero.com | 5

Safety Precautions

IMPORTANT INSTRUCTIONS

WARNING

This appliance is not intended for use by

persons (including children) with reduced

physical, sensory or mental capabilities, or

lack of experience and knowledge, unless

they have been given supervision or instruc-

tion concerning use of the appliance by a

person responsible for their safety. Children

should be supervised to ensure they do not

play with the appliance.

WARNING

DANGER: Risk of child entrapment. Before you

throw away your old refrigerator or freezer:

• Take o the doors.

• Leave the shelves and drawer dividers in

place so that children may not easily climb

inside.

WARNING

PROPOSITION 65 FOR CALIFORNIA RESIDENTS

Cancer and Reproductive Harm—

www.P65Warnings.ca.gov

This appliance is intended to be used in house-

hold and similar applications such as:

• sta kitchen areas in shops, oces, and other

working environments

• farm houses and by clients in hotels, motels,

and other residential type environments

• bed and breakfast type environments

• catering and similar non-retail applications

6 | Sub-Zero Customer Care 800.222.7820

Designer Series Features

FEATURES

1Product Rating Plate

2Touch Control Panel

3Freshness Cards

4Adjustable Door Shelves

5Flip-Up Dairy Compartment

6Refrigerator Shelves

7Refrigerator Storage Drawers

8Freezer Shelves

9Freezer Storage Drawers

10 Removable Ice Bin

11 Air Puriﬁcation System

12 Water Filtration System

13 Automatic Ice Maker (ice maker models)

14 Internal Water Dispenser (dispenser models)

15 Condenser (behind grille)

Designer Series Features

Column all refrigerator

Column all freezer

subzero.com | 7

Designer Series Features

Tall all freezer

13 10

Tall combination

13 10

Drawer all refrigerator

Drawer combination

8 | Sub-Zero Customer Care 800.222.7820

Touch Control Panel

For initial start-up, touch and hold on the control panel

for 2 seconds.

The recommended temperatures are preset at 0°F (-18°C)

for a freezer and 38°F (3°C) for a refrigerator. The tem-

peratures are adjustable in one-degree increments. The

combination model has two temperature zones.

To adjust temperature:

1 Touch the temperature to be adjusted.

2 Touch + or – until the desired temperature is displayed.

Refer to the illustration below.

To adjust additional settings, touch on the control

panel. Refer to the illustration below.

380

Dual-zone home screen

SETTINGS

Adjust refrigerator drawer temperature and humidity

Turn ice maker and max ice on or o

Turn air puriﬁer on or o

Adjust soft on lighting and accent lighting (if applicable)

Turn night mode on or o

Turn the dispenser on or o

Turn door alarm on or o and adjust duration

Adjust door alarm volume and tone

Turn water ﬁlter reminder on or o

Turn connect on or o (if applicable)

Turn the unit on or o

Turn Sabbath on or o

Adjust temperature units

Select language

System information

View troubleshooting and service information

Touch Controls

Single-zone home screen

subzero.com | 9

Touch Controls

Connect This Appliance

Connect this appliance to remotely monitor and control it.

Connecting requires a wireless router, an Internet connec-

tion with a network name and password, and a compatible

mobile device. There is no limit to the number of appli-

ances you can connect to an account. Connect products

from multiple homes to the same account. Connecting

appliances is optional.

Connect today to:

• Receive alerts, status updates, and routine maintenance

notiﬁcations.

• Streamline everyday tasks with the help of remote con-

trols and voice commands.

• Quickly access user manuals and cleaning and mainte-

nance tips.

To connect:

1 Download the free Sub-Zero Group Owner’s App from

the Apple App Store or Google Play.

2 With Bluetooth®enabled on the device, stand within a

few feet of the appliance, open the app, and follow the

on-screen instructions.

3 Log in or create an account.

4 Tap Add An Appliance or tap + in upper right of the

screen to add appliances. To identify which appliance

to pair, open the appliance door.

5 Tap + next to the appliance to select it. If identical

appliances appear, follow the additional step on the

screen to identify which appliance to pair.

6 Tap Pair Via Bluetooth®. Wait for setup to complete,

then tap Set Up Your Appliance For Pairing.

7 Tap Choose a Network on the Connect Your Appliance

to Wi-Fi screen.

8 Select the home Wi-Fi network and enter the network

password.

9 Tap Turn on Notiﬁcations to allow notiﬁcations about

the appliance (for example, door left ajar).

10 Tap Done on the Success screen to complete the setup.

10 | Sub-Zero Customer Care 800.222.7820

Storage

Refrigerator Storage

ADJUSTABLE DOOR SHELVES

To reposition a door shelf or dairy compartment:

1 To remove, lift the shelf from the bottom and slide out.

Refer to the illustration below.

2 To install, place in the desired position and slide the

shelf down onto the guides.

IMPORTANT NOTE: If the door opening is limited to 90°,

door shelves may need to be removed before removing a

storage drawer or glass shelf.

FLIP-UP DAIRY COMPARTMENT

The bottom of the dairy compartment rotates upward

to accommodate taller items below. For models without

vertical dividers in the compartment, the entire bottom

rotates upward. For models with a vertical divider, one

section rotates upward. Refer to the illustration below.

Door shelf removal

Flip up dairy compartment

Dual Refrigeration®

This Sub-Zero features a unique Dual Refrigeration®

system to keep food fresher longer.

With the Sub-Zero Dual Refrigeration®system, individual

refrigerator and freezer systems have been designed to

maintain accurate, consistent temperatures and proper

humidity levels for longer food life expectancy. Dual

Refrigeration®eliminates transfer of fresh food odors to

frozen food and ice and does not freeze the moisture out

of the air in the fresh food section.

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