STRIVR Pico G2 User manual

User

manual

v2.0 01/20/2022

Immersive Learning system

for use with Pico G2/G2 4K

and Oculus Go

Contents

Welcome to Immersive Learning..................................................................................................................................................................1

Quick start...............................................................................................................................................................................................................2

Headset basics .....................................................................................................................................................................................................3

Powering on the headset.........................................................................................................................................................................3

Charging the headset................................................................................................................................................................................3

Controller basics ..................................................................................................................................................................................................4

Using the controller....................................................................................................................................................................................4

Controller calibration.................................................................................................................................................................................4

Adjusting the volume.................................................................................................................................................................................4

Built-in speakers vs. headphones .......................................................................................................................................................4

Product care & maintenance.........................................................................................................................................................................5

Changing controller batteries................................................................................................................................................................5

Equipment hygiene.....................................................................................................................................................................................5

Handling the headset ................................................................................................................................................................................6

Storage space................................................................................................................................................................................................6

Facilitating training.............................................................................................................................................................................................7

Headset wi-fi connection ........................................................................................................................................................................7

Retrieving the headset..............................................................................................................................................................................8

Choosing a training space......................................................................................................................................................................8

Putting on and adjusting the headset...............................................................................................................................................8

Acclimation screens...................................................................................................................................................................................9

Logging out ..................................................................................................................................................................................................10

Returning the headset.............................................................................................................................................................................10

The Strivr Portal...................................................................................................................................................................................................11

FAQ & troubleshooting...................................................................................................................................................................................12

System setup .......................................................................................................................................................................................................14

Health & safety warnings..............................................................................................................................................................................21

Contact us............................................................................................................................................................................................................22

Welcome to Immersive LearningUser manual

support.strivr.com 1

Welcome to Immersive Learning

Strivr’s platform accelerates skill-building from design through implementation, scaling VR-based immersive

content, and delivering unique employee performance insights and predictive analytics.

In this manual you’ll get an overview of your VR equipment, learn best practices for facilitating training at your

company, get a reference for troubleshooting, and learn about the Strivr Portal, where you can view and track

training results and analytics.

This manual covers use of the Strivr Immersive Learning system with Pico G2 and 4KS, and Oculus Go

headsets. Look for special information that applies specifically to Pico or Oculus headsets throughout the

manual.

Find more documentation and find a link to contact support at https://support.strivr.com.

User manual Quick start

support.strivr.com 2

Welcome to Immersive Learning with Strivr. Let’s look at quick steps to get up and running:

1. Unbox your gear

In each headset box, you’ll find a VR headset with a controller attached by a tether, plus a charge cable, wall

adapter, and batteries. In a separate accessory bag, you’ll find a dry lens-cleaning cloth and a bag of wet

disinfecting wipes. Take the headset out and peel o the protective lens covers.

2. Install controller batteries

Slide the bottom of the controller down to open the battery compartment and insert the batteries.

3. Charge your headsets

Charge headsets for about 2 hours, or until the indicator light turns green. If you have a USB hub, plug each

headset into a USB port on the hub and plug the hub into a wall adapter. If your system includes a Management

Device (MD), see “System setup” on page 14.

4. Connect to wi-fi*

Put the headset on and wake the controller by holding the home button. Hold Trackpad UP + Trigger to open

the Wi-Fi screen. On the wi-fi screen, make sure Wi-Fi is set to On. Then select your network, key in the

password, and return to training.

* NOTES:

If your company uses a Mobile Device Manager like Workspace ONE, headsets should connect

automatically once Wi-Fi is set to On.

Connecting to Wi-Fi is only necessary the first time you use a headset at a new location.

If your company uses Oculus Go headsets, headsets should connect automatically.

If your system includes an MD, headsets connect through the MD and wi-fi setup in the headset is not

necessary—see “System setup” on page 14.

Quick start

Headset basicsUser manual

support.strivr.com 3

Headset basics

PICO G2/4KS (UNDERSIDE)

VOLUME

CONTROL

POWER AND

INDICATOR

LIGHT

CHARGING

PORT

HEADPHONE

JACK

COLOR STATE MEANING

Red Solid Low battery (Pico G2/4KS: less than 15%; Oculus Go: less than 20%)

White Solid Screen is on

White Blinking Oculus Go is rebooting

Orange Solid Headset is starting up

PLUGGED IN:

Green Solid Battery is charging (Pico G2/4KS: above 95%; Oculus Go: above 90%)

Orange Solid Oculus Go is charging (below 90%)

Yellow Solid Pico G2/4KS is charging (below 90%)

Red Solid Low battery (Pico G2/4KS: less than 15%; Oculus Go: less than 20%)

HEADSET LIGHT INDICATOR MEANINGS

OCULUS GO

CHARGING PORT

HEADPHONE JACK

POWER AND

INDICATOR

LIGHT

VOLUME

Powering on the headset

To turn the headset on, press and hold down the power button located on the top of the headset for about

5 seconds or until the indicator light next to the power button turns blue. To check to see that it is powered

on, hold the headset up to your eyes and the screen inside will illuminate. If the power button is accidentally

pressed during training, the display will go to sleep. Short press it again to turn the display back on and

resume training.

Charging the headset

Plug the headset into the charge cable whenever it is not in use for training. If you have an Oculus Go headset,

ensure that the headset is powered on before plugging it in so that the device can receive updates. From a full

charge, the headset will last approximately two hours. You may check the precise battery level percentage in the

menu of the headset. When the light on the top of the headset turns red, the battery is low.

User manual Controller basics

support.strivr.com 4

Controller basics

NOTE: Back button may

not be available in all

experiences.

TRIGGER

VOLUME

BACK

HOME

INDICATOR

LIGHT

INDICATOR

LIGHT

BATTERY

COMPARTMENT

BATTERY

COMPARTMENT

OCULUS GO

PICO G2/4KS

Using the controller

• To select menu items and

interactive elements, pull the

trigger button.

• To recalibrate (re-center) the

controller, press and hold the

home button for two seconds.

• To pause, use the back button.

• To exit to the menu, use the

home button.

• To raise or lower the volume,

use the volume control.

Controller calibration

If the controller is not functioning

properly, you can re-pair it with

the headset by pressing the Home

button. The indicator light will begin

blinking. When the light turns o,

the controller is paired.

If the position of the in-headset

view is not properly centered, hold

the home button for 2 seconds and

it will be re-centered.

Adjusting the volume

Use the volume button on the headset to adjust the sound level. Pico G2/4KS controllers also include a volume

control on the right side of the controller

Built-in speakers vs. headphones

The headset has built-in speakers. These speakers are good for self-guided training or training in small groups.

However, in larger open settings with many people or a lot of external noise, we recommended using over-ear

headphones (as opposed to on-ear or earbuds) for comfort, noise cancellation, and sanitation purposes. Plug

the headphones into the headphone jack on the headset.

Product care & maintenanceUser Manual

support.strivr.com 5

Product care & maintenance

Changing controller batteries

See Controller Basics. Pico G2/4KS controllers take 2 AAA batteries; Oculus Go controllers take 1 AA battery.

After changing controller batteries, you may need to re-sync the controller.

1 2 3

Before and after cleaning and

disinfecting equipment, wash your

hands thoroughly with soap for at

least 20 seconds.

Use disinfecting wipes on

headsets, controllers, and working

surfaces (including desks, chairs,

etc) and leave to dry for 10 minutes.

Use recommended skin-friendly,

non-abrasive wipes on headset

contact areas (face pads and

straps.)

DRY MICROFIBER CLOTH LENSES

Use the dry lens micro-fiber cloth

included with your system to clean

the headset lenses as needed. Don’t

use liquid or chemical cleansers.

Starting from the center of the lens,

gently wipe the lens in a circular

motion moving outwards.

Equipment hygiene

Keep your equipment clean and disinfected with a course of two wet wipes. The steps shown here are

the minimum steps Strivr recommends and should be performed between every use of the equipment.

Your company works with Strivr to develop its own plan for VR equipment hygiene. Check your internal

documentation and always follow manufacturers’ instructions.

NOTE: Be careful not to detach the tether. If you do, open the battery compartment cover and

loop it back around the small plastic peg. When you close the battery compartment cover, be

sure the tether cord is lined up with the hole at the bottom of the cover, allowing the cover to

close properly.

User Manual Product care & maintenance

support.strivr.com 6

Handling the headset

• To avoid damaging the lenses and display, keep your headset away from direct sunlight.

• Avoid sharp objects near the lenses.

• Be gentle when adjusting your headset and tightening the straps.

• Do not leave the headset in extremely hot locations or near heat sources

Storage space

To ensure proper cooling:

• Never stack any of the electronic components on top of each other.

• Do not store in or on insulated/fabric areas.

• Do not store in direct sunlight.

Most Strivr Immersive Learning systems are stored in trays, lockers, or portable carts that have cutouts for

storing each headset. If your system came with plastic bins for storage and transportation of the headsets, place

each headset-controller pair inside a section of the bin. Leave the Management Device and USB hub outside of

the bins in a permanent location.

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