StarTech.com SV441HDIE User manual

IP KVM Switch

4/8/16-Port Rackmount USB

PS/2 Digital Remote Console IP

KVM Switch

SV441HDIE

SV841HDIE

SV1641DHIE

Instruction Manual

FCC Compliance Statement

This equipment has been tested and found to comply with the limits for a Class B digital

device, pursuant to part 15 of the FCC Rules. These limits are designed to provide

reasonable protection against harmful interference in a residential installation. This

equipment generates, uses and can radiate radio frequency energy and, if not installed

and used in accordance with the instructions, may cause harmful interference to radio

communications. However, there is no guarantee that interference will not occur in a

particular installation. If this equipment does cause harmful interference to radio or

television reception, which can be determined by turning the equipment off and on, the

user is encouraged to try to correct the interference by one or more of the following

measures:

Reorient or relocate the receiving antenna.•

Increase the separation between the equipment and receiver.•

Connect the equipment into an outlet on a circuit different from that to which the receiver•

is connected.

Consult the dealer or an experienced radio/TV technician for help.•

Use of Trademarks, Registered Trademarks, and other Protected Names and Symbols

This manual may make reference to trademarks, registered trademarks, and other

protected names and/or symbols of third-party companies not related in any way to

StarTech.com. Where they occur these references are for illustrative purposes only

and do not represent an endorsement of a product or service by StarTech.com, or an

endorsement of the product(s) to which this manual applies by the third-party company

in question. Regardless of any direct acknowledgement elsewhere in the body of

this document, StarTech.com hereby acknowledges that all trademarks, registered

trademarks, service marks, and other protected names and/or symbols contained in this

manual and related documents are the property of their respective holders.

Table of Contents

Introduction..................................................................... 1

Packaging Contents.....................................................................1

System Requirements .................................................................1

Required Cables and Hardware ..................................................2

Installation....................................................................... 3

Connecting to the Host Computers and Network ........................3

Connecting a Local Keyboard, Mouse, and Monitor....................4

Disabling Mouse Acceleration on the Host Computer .................5

Conﬁguring the SVxx41HDIE ......................................... 6

Web Conﬁguration Using the On-Screen Display........................6

Web Conﬁguration Using DHCP .................................................7

Web Conﬁguration Using Static IP ..............................................9

Terminal Conﬁguration Using a Serial Cable...............................10

Using the Web Interface.................................................. 11

The Login Screen ........................................................................11

Web Interface Introduction...........................................................12

Main Menu selections..................................................................13

Using the Terminal Interface via Serial Port.................................20

Accessing the VNC Interface.......................................... 21

Web Interface ..............................................................................21

Native VNC Client........................................................................22

SSH Tunnel (with Native VNC client) ...........................................22

Using the VNC Menu ....................................................... 23

Bribar Feature..............................................................................23

Main Menu...................................................................................25

VirtKeys Menu .............................................................................27

Video Tuning Menu......................................................................28

Accessing KVM Features ............................................... 32

Cascade Conﬁguration................................................................32

OSD Operations ..........................................................................33

OSD Function Keys .....................................................................34

Hot Key Commands.....................................................................36

Connecting a Modem ..................................................................39

Modem conﬁguration...................................................................40

Conﬁguring the Remote Connection ...........................................41

Accessing the Web Interface .......................................................42

Troubleshooting Guide.................................................................44

Serial Remote Control operation ................................... 45

Advanced Conﬁguration Using the Integrated SSH Shell............47

About Security Certiﬁcate Warnings............................................49

Troubleshooting .............................................................. 50

Supported Protocols....................................................... 53

Speciﬁcations.................................................................. 54

Technical Support........................................................... 55

Warranty Information...................................................... 55

Introduction

Packaging Contents

1 x SVxx41HDIE IP KVM unit•

1 x Power Adapter•

1 x Power Cord•

1 x Set of rack mounting brackets•

1 x DB9 serial cable•

1 x Instruction Manual•

System Requirements

PS/2 or USB enabled computer system or KVM switch•

Note: KVM switch must have a USB hub port

Standard 104-key PS/2 wired keyboard•

Standard 3-button PS/2 wired mouse•

VGA enabled monitor/display•

10/100Mbps compatible TCP/IP network•

Required Cables and Hardware

Depending on your needs, you may need one or more of the following

cables:

All applications

1 x Straight-through Ethernet patch cable (to connect the unit to your•

LAN)

StarTech.com part number: M45PATCHxx

StarTech.com PS/2 3-in-1 KVM Cables (1 for each PS/2 computer)•

StarTech.com part number: SVECONxx

and/or

StarTech.com USB 2-in-1 KVM Cables (1 for each USB computer)•

StarTech.com part number: SVECONUSxx

Installation

Connecting to the Host Computers and Network

Power down the computer to which the KVM Remote Control will be1.

connected (Host computer).

If present, disconnect the existing monitor and keyboard/mouse from2.

the Host computer.

Using a StarTech.com integrated KVM cable (sold separately),3.

locate the male VGA (monitor) connector and connect it to the VGA-

out connector on the back of the Host computer’s video card.

If using a SVECONxx KVM cable, connect the PS/2 keyboard and4.

mouse connectors on the host computer end of the KVM cable.

If using a SVECONUSxx KVM cable, connect the single USB

connector into the Host computer.

Insert the DE-15 connector on the opposite end of the integrated5.

KVM cable into one of the PC connectors on the rear panel of the

KVM switch.

Using a Category 5 Ethernet patch cable, connect the LAN6.

connector on the rear panel of SVxx41HDIE to a network data jack

(usually on a hub, switch, router, or pre-wired wall jack).

IMPORTANT: If you want to continue to use the host computer locally,

skip step 7 and go directly to “Connecting a Local Keyboard, Mouse,

and Monitor” after completing step 8. Otherwise, complete steps 7 and

8 now and continue to Conﬁguration Methods Explained.

Connect the power cord (provided) to an available electrical outlet,7.

PC connectors

(Host)

Local connectors

(Console)

*SV1641HDIE shown

plug the opposite end of the power cord into the AC/DC adapter, and

plug the power connector into the DC-in port on the rear panel of the

unit.

Power on the Host computer.8.

NOTE: Only integrated KVM cables branded by StarTech.com will work

on all SVxx41HDIE series KVM switches.

IMPORTANT: This KVM switch is convection-cooled. As such, please

ensure the vents on both sides are unobstructed.

Connecting a Local Keyboard, Mouse, and Monitor

SVxx41HDIE has the capability to connect a local keyboard, mouse,

and monitor to the host computer for maintenance and monitoring,

allowing users to physically use the host computer as though

SVxx41HDIE were transparent. If needed, the unit can be run through

a typical KVM switch like any other computer. Using a KVM cable, you

can connect the Server Remote Control’s host computer inputs to the

“console” connectors on a KVM switch allowing you to control more

than one computer remotely using a single Server Remote Control.

If cascading, the SVxx41HDIE can only be the Master. Consult the

Power

connector

DB9 Serial

port

Local Video

(VGA)

Local keyboard

(PS/2)

Local mouse

(PS/2)

LAN port

(RJ45)

R-Port

IP Setup button

Soft Reset button

documentation that came with the other KVM switches for more details

on how to make the necessary connections.

To connect console devices:

Connect a standard PS/2 keyboard to the Local Keyboard port on1.

the rear panel of the KVM switch.

Connect a standard PS/2 mouse to the Local Mouse port on the rear2.

panel of the KVM switch.

Connect a SVGA-compliant monitor to the Local Video port on the3.

rear panel of the KVM switch.

Power on the KVM switch.4.

Disabling Mouse Acceleration on the Host Computer

NOTE: If you are using USB to connect KVM switch to the host

computer, you will not be required to adjust the mouse settings

on the host computer, as this device uses “Absolute” mode, which

eliminates any problems you may otherwise experience with mouse

synchronization or host mouse acceleration.

Many operating systems offer a feature called mouse acceleration,

allowing the user to adjust the responsiveness of the cursor on the

screen in relation to physical movements of the mouse. While this

is usually a beneﬁcial interface enhancement, it can interfere with

the operation of the KVM switch and should be disabled on the host

computer before a remote session is attempted. Follow the instructions

below to disable mouse acceleration for the operating system installed

on the host computer.

Windows 98

From the Control Panel, click on Mouse.1.

From Mouse Properties, click on the Motion tab.2.

Make sure the Pointer speed bar is centered and Acceleration is set3.

to None.

Windows 2000

From the Control Panel, Click on Mouse.1.

From Mouse properties, click on the Motion tab.2.

Make sure that the Pointer speed bar is centered and Acceleration is3.

set to None.

Windows XP and Windows Server 2003

Go to Pointer Options and turn off Enhance Pointer Precision and1.

ensure that the pointer speed bar is centered.

Linux, Unix and X-Windows

Add this command to your xinitrc, xsession or other startup script:1.

xset m 0/0 0 (For more information, please refer to Troubleshooting)

Conguring the SVxx41HDIE

This IP KVM switch offers four distinct methods for conﬁguring the unit

for your network. Which method will work best will depend on your level

of experience and your speciﬁc network conﬁguration.

Web Conguration Using the On-Screen Display

Upon boot-up, including following a reset, The IP KVM switch will

display a window on the local video output, that will appear as follows:

The initial screen will display the IP address assigned by your existing

DHCP server (if present on your network). If no DHCP server is

detected, a factory assigned IP address will be displayed in its place

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