StarTech.com SV441DUSBI User manual

SV441DUSBI

4-Port Enhanced Digital USB

KVM Switch Over IP

with File Transfer

Instruction Manual

FCC Compliance Statement

This equipment has been tested and found to comply with the limits for a Class B digital

device, pursuant to part 15 of the FCC Rules. These limits are designed to provide rea-

sonable protection against harmful interference in a residential installation. This equip-

ment generates, uses and can radiate radio frequency energy and, if not installed and

used in accordance with the instructions, may cause harmful interference to radio com-

munications. However, there is no guarantee that interference will not occur in a particu-

lar installation. If this equipment does cause harmful interference to radio or television

reception, which can be determined by turning the equipment off and on, the user is

encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver

is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Use of Trademarks, Registered Trademarks, and other Protected Names and Symbols

This manual may make reference to trademarks, registered trademarks, and other

protected names and/or symbols of third-party companies not related in any way to

StarTech.com. Where they occur these references are for illustrative purposes only and

do not represent an endorsement of a product or service by StarTech.com, or an en-

dorsement of the product(s) to which this manual applies by the third-party company in

question. Regardless of any direct acknowledgement elsewhere in the body of this doc-

ument, StarTech.com hereby acknowledges that all trademarks, registered trademarks,

service marks, and other protected names and/or symbols contained in this manual and

related documents are the property of their respective holders.

Instruction Manual

Table of Contents

Introduction .................................................................... 1

Features ......................................................................................2

Package Contents .......................................................................3

Hardware Guide............................................................... 4

Front Panel ..................................................................................4

Installation....................................................................... 6

Device Connection ......................................................................6

Initial Power-Up ...........................................................................7

Operation......................................................................... 8

Initial IP-OSD Setting...................................................................8

Mouse Setting..............................................................................11

KVM Switch OSD Operation........................................................12

Data-Transfer Rule ..................................................................13

USB Port Rule .........................................................................14

Using the Web Interface.................................................. 15

The Login Screen ........................................................................15

Web Interface Introduction...........................................................16

Main Menu Selections .................................................................17

Network Conﬁguration.................................................................22

User Accounts .............................................................................23

System Identiﬁcation ...................................................................24

Security .......................................................................................24

Instruction Manual

Compatibility................................................................................25

SNMP ..........................................................................................25

RADIUS.......................................................................................25

Modem.........................................................................................26

Serial Ports..................................................................................26

Time / Date..................................................................................26

Firmware .....................................................................................26

Purchase Options....................................................................27

Status ..........................................................................................28

Port Numbers ..............................................................................29

Help Menu ...................................................................................29

Site Map Menu ............................................................................29

Using the Terminal Interface via Serial Port.................................29

Accessing the VNC Interface.......................................... 30

Web Interface ..............................................................................30

Native VNC Client........................................................................31

SSH Tunnel (with Native VNC client) ...........................................31

Using the VNC Menu...................................................................32

Bribar Feature..............................................................................33

Main Menu...................................................................................34

VirtKeys Menu .............................................................................36

Video Tuning menu......................................................................37

Instruction Manual

iii

Accessing KVM Features ............................................... 38

OSD Operations ..........................................................................39

OSD Function Keys .....................................................................39

Hot Key Commands.....................................................................42

Changing Your Conﬁguration .......................................................44

Optimizing video performance....................................... 45

Choose the best video mode.......................................................45

Noisy video cards ........................................................................45

Network performance ..................................................................45

Using the Advanced Video Tuning Feature..................................46

Using the Modem feature ............................................... 47

Background .................................................................................47

Connecting a Modem ..................................................................48

Modem conﬁguration...................................................................49

Conﬁguring the Remote Connection ...........................................50

Accessing the Web Interface .......................................................51

Modem Troubleshooting Guide....................................................53

Serial Remote Control operation ................................... 54

Background .................................................................................54

Connecting Serial Remote Control Modules ...............................54

Using the Web Interface ..........................................................54

Advanced Conﬁguration Using the Integrated SSH Shell............56

Remote Login via SSH ................................................................57

Instruction Manual

Operating Notes .............................................................. 57

About Security Certiﬁcate Warnings............................................58

Installing the New Certiﬁcate.......................................................59

Troubleshooting .............................................................. 60

Speciﬁcations.................................................................. 62

General Speciﬁcations.................................................................62

Supported Protocols....................................................................63

Technical Support........................................................... 65

Warranty Information...................................................... 65

Instruction Manual

Introduction

Thank you for purchasing a StarTech.com 4-Port IP KVM Switch with

USB Console. The SV441DUSBI revolutionizes remote server manage-

ment by combining our industry-leading, third generation Server Remote

Control technology with a proven Enterprise class digital KVM switch.

The SV441DUSBI empowers you to securely manage up to four comput-

ers remotely from almost anywhere using the internet or your local area

network (LAN). Unlike software solutions that require installation and work

through your server’s operating system, the SV441DUSBI gives you BIOS

level control and full interaction with your system’s boot process. Control

does not come at the expense of security: SSH tunneling, SSL encryp-

tion, RADIUS authentication, and a conﬁgurable ﬁrewall are all included

to ensure that your network stays secure. Its standardized 1U rack-mount-

able metal chassis allows easy installation in your existing rack or cabinet

solution.

Server Remote Control is about more than just servers. Using the Serial

Remote Interface Module (RPORT), you can interact with virtually any

device that uses a RS-232 serial terminal interface like routers, switches,

environmental controls, alarm systems, and more. You can also use

StarTech.com’s 8 outlet Remote Power Module (PCM815SHNA) to power

computers and equipment on an off using an interactive menu.

The SV441DUSBI is the perfect solution for any organization that

demands secure, ﬂexible, local and remote administration of its critical

systems.

Instruction Manual

Features

• Able to connect to USB devices such as a keyboard, mouse, USB

hard drive, USB CD-ROM, or USB ﬂash drive

• Access to the web console is user ID and SSL password secure. The

Remote Server Management over IP supports 32 user accounts and

incorporates SSL encryption of session data, and SSL web

communication encryption

• Allows for disk emulation and ﬁle transfers, including complete remote

application and operating system installations

• Auto Scan Mode lets you switch between computers for easy

monitoring

• Compact 1U rack height takes up very little cabinet or rack space

• Each computer name can be deﬁned via the OSD menu

• Flash upgradeable

• Hot-pluggable feature allow computers to be added or removed without

shutting down

• Includes an onboard Web Server, providing browser-based

conﬁguration and administration

• Multiple user accounts restricts access to authorized users and stores

personal settings

• Network Setup and Reset buttons

• No software or drivers required

• Obtains an IP address using either DHCP or manual conﬁguration

• Plug and Play compliant

• Supports 16-bit video

• Supports customized SSL certiﬁcates

• Users can reboot the system, access the BIOS, and have full control

over the keyboard and mouse - as if they are on site

• Works with PC, Mac, and Linux

• Optional mounting bracket

Instruction Manual

Package Contents

• 1 x SV441DUSBI

• 1 x User’s Manual

• 4 x KVM Cables

• 1 x Package of screws

• 1 x Power Adapter

• 1 x Power Cord

Instruction Manual

Hardware Guide

Front Panel

1. Power Supply Connects to a DC 12V power adapter.

2. HDB15 Connector Connect to the console monitor.

3. USB Type A Connectors Connect to the console keyboard and

mouse ports.

4. Port LED Indicator Displays the status of connected PCs (for

more speciﬁc instructions, see the table

below).

5. Setup Button Press this button to bring up the IP-OSD

menu.

6. RJ-45 Connector Connects to the LAN.

7. RS-232 Connector Connects to a PC for initial setup.

8. Reset Button This dual-function button selects Power

Reset or Restore Factory Defaults.

9. Auxiliary Input Link - Reserved for multimedia module.

LED Color Meaning

Green Connected to a PC that is powered on.

Red Port selected.

Blue Data-transfer function is enabled.

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