StarTech.com PEX4S550 User manual

PCI Express Serial Card

PEX4S550 Instruction Manual

Actual product may vary from photo

4 Port PCI Express Serial Card

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This equipment has been tested and found to comply with the limits for a Class B digital device,

pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection

against harmful interference in a residential installation. This equipment generates, uses and can

radiate radio frequency energy and, if not installed and used in accordance with the instructions,

may cause harmful interference to radio communications. However, there is no guarantee that

interference will not occur in a particular installation. If this equipment does cause harmful

interference to radio or television reception, which can be determined by turning the equipment off

and on, the user is encouraged to try to correct the interference by one or more of the following

measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

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This manual may make reference to trademarks, registered trademarks, and other protected names

and/or symbols of third-party companies not related in any way to StarTech.com. Where they occur

these references are for illustrative purposes only and do not represent an endorsement of a

product or service by StarTech.com, or an endorsement of the product(s) to which this manual

applies by the third-party company in question. Regardless of any direct acknowledgement

elsewhere in the body of this document, StarTech.com hereby acknowledges that all trademarks,

registered trademarks, service marks, and other protected names and/or symbols contained in this

manual and related documents are the property of their respective holders.

Instruction Manual

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Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Installing the PCI Express Expansion Card . . . . . . . . . . . . . . . . . . . . .2

Driver Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Verifying Successful Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Changing COM Port Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Instruction Manual

Thank you for purchasing a StarTech.com PCI Express Serial card. Using an available

1x PCI Express slot, you can add four serial ports for a reliable connection to peripherals.

Plus, with the convenience of IRQ sharing you won’t have to worry about wasting system

resources or having to deal with device conflicts.

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•Supports data transfer rates of up to 115 Kbps

Features

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System Requirements:

•PCI Express-enabled system with an available PCI Express slot

Package Contents:

•1 x PCI Express Serial Card

This package should contain:

•16 byte FIFO buffer ensures fast data transfers while multitasking

•IRQ sharing saves resources and eliminates conflicts

•Windows® 2000/XP/Server 2003/Windows Vista operating system

•1 x 2 Port Bracket

•1 x Instruction Manual

•1 x Driver CD

Instruction Manual

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WARNING! PCI Express cards, like all computer equipment, can be

severely damaged by static electricity. Be sure that you are properly

grounded before opening your computer case or touching your card.

StarTech.com recommends that you wear an anti-static strap when

installing any computer component. If an anti-static strap is unavailable,

discharge yourself of any static electricity build-up by touching a large

grounded metal surface (such as the computer case) for several

seconds. Also be careful to handle the card by its edges and not the

gold connectors.

1. Turn OFF the computer power before installation.

2. Remove the chassis cover from your computer.

3. Locate an unused PCI Express slot and remove the corresponding slot cover from

rear panel of the computer chassis. Retain the screw (if applicable) used to hold the

slot cover in place.

4. Align the PCI Express card with the unused PCI Express expansion slot. Applying

pressure evenly across the top edge of the expansion card, firmly but gently insert the

card into the slot, ensuring that the card is properly aligned with the rear panel slot.

5. Secure the card to the motherboard and rear chassis, using the screw removed in

step 3. Secure the additional serial ports to an adjacent rear bracket, and ensure that

the serial ports are connected snugly to the PEX4S550 circuit board.

6. Replace the chassis cover (removed in step 2).

7. Power on the computer. Once the computer has been rebooted, the operating system

will detect that the PCI Express card has been installed and request driver installation,

detailed in the next section.

Installing the PCI Express expansion card

Driver Installation

When Windows loads for the first time following the physical installation of PEX4S550,

the Add New Hardware Wizard will appear, and help guide you through the software

installation:

Windows XP

1. Please select Install from a list or specific location (Advanced), then click Next.

2. Insert the Driver CD, and select Include this location in the search, ensuring that

Instruction Manual

this is the only selection made (no other checkmarks present). In the text box

provided, either type in D:\PCIe\2S\XP, or browse to this location by clicking the

Browse button and navigating to the file. Once the file path has been entered, please

click Next.

3. If the Hardware Installation window pops up, click Continue Anyways, then Finish.

4. You will be required to follow steps 1-3 five more times, for installation to complete.

Once finished, please restart your computer for the settings/installation to take effect.

Windows Vista

1. At the Found New Hardware Wizard, select Locate and install driver software

(recommended).

2. Click on I don’t have the disc. Show me other options.

3. Select the option Browse my computer for driver software (advanced).

4. Insert the Driver CD, check Include subfolders, and enter D:\PCIe\2S\Vista32 (where

D:\ is the CD/DVD-ROM drive letter designation). Click Next to proceed.

5. If you receive a system message indicating that the drivers are not signed, please

select the option Install this driver software anyways. Please note that this

software has been thoroughly tested for compatibility and functionality.

6. Click on Close to complete the driver installation.

Windows 2000

1. When the Found New Hardware Wizard appears, please click on Next, to advance to

the next screen.

2. Select Search for a suitable driver for my device (recommended) and click Next.

3. At the next screen, please select Specify a location and ensure that all other

checkboxes are empty. Click Next.

4. Insert the Drivers CD into your CD-ROM/DVD-ROM drive. Here, you can either

browse to the folder in which the drivers are located, or type in the exact path. To

browse, please click the Browse button, and select D:\PCIe\2S\2000, where D:\ is the

letter designated for your CD-ROM/DVD-ROM drive and click on OK.

5. Click Next, followed by Finish.

Instruction Manual

Verifying Successful Installation

To verify that installation of the PCI Express card and software were successful:

1. Right-click My Computer, then click Manage. Click on Device Manager.

2. Click on the +symbol located to the left of Ports (COM & LPT). You should see four

instances of NetMos PCI Serial Port listed.

3. Click on the +symbol located to the left of Multifunction adapters. Here, you should

see NetMos 9845 listed.

Changing COM Port Addresses

Because some serial devices need a specific COM port in order to work, you may be

required to change the COM port designations. If you find that your serial devices are

working properly, there is no need to make changes to these settings.

If you need to change the COM port settings:

1. From the Device Manager window, double-click Ports (COM & LPT), then double-click

the NetMos PCI Serial Port you want to change.

2. Click on the Settings tab, and select Advanced.

3. Click the down arrow that is next to the COM Port Number box, and select a COM

port that is not in use. Click on OK to proceed.

4. Click on OK, then close the Device Manager to save the changes. As necessary,

repeat steps 1-4 for each serial port.

Instruction Manual

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StarTech.com’s lifetime technical support is an integral part of our commitment to provide

industry-leading solutions. If you ever need help with your product, visit

www.startech.com/support and access our comprehensive selection of online tools,

documentation, and downloads.

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This product is backed by a lifetime warranty. In addition, StarTech.com warrants its

products against defects in materials and workmanship for the periods noted, following

the initial date of purchase. During this period, the products may be returned for repair, or

replacement with equivalent products at our discretion. The warranty covers parts and

labor costs only. StarTech.com does not warrant its products from defects or damages

arising from misuse, abuse, alteration, or normal wear and tear.

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In no event shall the liability of StarTech.com Ltd. and StarTech.com USA LLP (or their

officers, directors, employees or agents) for any damages (whether direct or indirect,

special, punitive, incidental, consequential, or otherwise), loss of profits, loss of business,

or any pecuniary loss, arising out of or related to the use of the product exceed the

actual price paid for the product. Some states do not allow the exclusion or limitation of

incidental or consequential damages. If such laws apply, the limitations or exclusions

contained in this statement may not apply to you.

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Certifications FCC, CE, ROHS

Bus Type PCI Express

Connectors 4 x DB9 Male Serial Connector

Maximum Data Transfer Rate 230.4 kbps

Chipset MCS9845CV

OS Support Windows® 2000/XP/Server 2003/Windows Vista

11 May 2007 (Rev. A)

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StarTech.com is “The Professionals’ Source for Hard-to-Find Computer Parts”.

Since 1985, we have been providing IT professionals with the quality products

they need to complete their solutions. We offer an unmatched selection of

computer parts, cables, server management solutions and A/V products and

serve a worldwide market through our locations in the United States, Canada, the

United Kingdom and Taiwan.

Visit www.startech.com for complete information about all our products and to

access exclusive interactive tools such as the Parts Finder and the KVM

Reference Guide. StarTech.com makes it easy to complete almost any IT

solution. Find out for yourself why our products lead the industry in performance,

support, and value.

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