StarTech.com SV565LANDUA User manual

Manual Revision: 06/06/2012

For the most up-to-date information, please visit: www.startech.com

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SV565LANDUA

DVI USB Dual Mode LAN or Cat 5 KVM

Extender with Audio - 330ft (100m)

*actual product may vary from photos

Instruction Manual

FCC Compliance Statement

This equipment has been tested and found to comply with the limits for a Class A digital

device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable

protection against harmful interference in a residential installation. This equipment generates,

uses and can radiate radio frequency energy and, if not installed and used in accordance with

the instructions, may cause harmful interference to radio communications. However, there

is no guarantee that interference will not occur in a particular installation. If this equipment

does cause harmful interference to radio or television reception, which can be determined by

turning the equipment o and on, the user is encouraged to try to correct the interference by

one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit dierent from that to which the receiver

is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Use ofTrademarks, Registered Trademarks, and other Protected Names and Symbols

This manual may make reference to trademarks, registered trademarks, and other

protected names and/or symbols of third-party companies not related in any way to

StarTech.com. Where they occur these references are for illustrative purposes only and do not

represent an endorsement of a product or service by StarTech.com, or an endorsement of the

product(s) to which this manual applies by the third-party company in question. Regardless

of any direct acknowledgement elsewhere in the body of this document, StarTech.com hereby

acknowledges that all trademarks, registered trademarks, service marks, and other protected

names and/or symbols contained in this manual and related documents are the property of

their respective holders.

Instruction Manual

Table of Contents

Introduction............................................................................................1

Packaging Contents ................................................................................................................................. 1

System Requirements.............................................................................................................................. 1

Connecting Your KVM Extender...........................................................3

Preparing Your Site ................................................................................................................................... 3

Local Extender Unit Installation........................................................................................................... 3

Remote Extender Unit Installation...................................................................................................... 3

Connecting the Local Extender to the Remote Extender........................................................... 4

Powering the Units................................................................................................................................... 4

LEDs................................................................................................................................................................ 5

Troubleshooting........................................................................................................................................ 6

Pairing a Local Extender to a Remote Extender............................................................................. 10

Audio ............................................................................................................................................................. 11

Compatibility.............................................................................................................................................. 11

Setup & Equipment .................................................................................................................................. 11

Specications..........................................................................................12

Specications Continued......................................................................13

Technical Support ..................................................................................14

Warranty Information............................................................................14

Instruction Manual

Introduction

The SV565LANDUA Dual Mode USB DVI KVM Console Extender over Cat5 (100m) or

LAN lets you control a USB & DVI-D PC or KVM switch over an IP Local Area Network, or

by direct Cat5 (or better) cable connection, up to 100 meters (330 feet) away.

Connecting over your existing IP LAN avoids the hassle and cost of running new

infrastructure cabling, and allows for a greater overall extension distance that can

easily traverse many oors of your oce building. Or you can connect the local and

remote extenders via a single Cat5 cable, providing a versatile KVM extension solution.

The DVI KVM extender supports video resolutions up to 1680x1050 at maximum distance

without signal degradation, and supports 3.5mm audio/mic connections. Also featuring

3 High-Speed 480 Mbps USB 2.0 ports on the remote end, allowing you to connect a

keyboard, mouse or other peripherals such as external storage drives or webcams.

Packaging Contents

• 1 x Local Extender

• 1 x Remote Extender

• 2 x Universal Power Adapter

• 1 x USB cable

• 1 x DVI-D cable

• 1 x Instruction Manual

System Requirements

• USB and DVI-D enabled KVM switch or computer system

• A DVI-D (digital) enabled display device (i.e. monitor, projector, HDTV, etc)

• A standard 104-key wired USB keyboard

• A standard 3-button wired USB mouse

Instruction Manual

Front View

Rear View

Instruction Manual

Connecting Your KVM Extender

Preparing Your Site

Before you can install the product, you need to prepare your site.

1. Determine where the host computer will be located and set up the computer.

2. Determine where the console devices (mouse, keyboard, monitor) will be located

and place them accordingly.

3. a) If you are using surface cabling, ensure you have enough Category 5 unshielded

twisted pair (UTP) network cabling to connect the Local unit to the LAN switch if

connecting through the network, or to the Remote unit’s location for a point to

point conguration, and that each end is terminated with a RJ45 connector.

b) If you are using premises cabling, ensure that the Category 5 unshielded twisted

pair (UTP) network cabling between the Local unit and the Remote unit has been

properly terminated in a wall outlet in each location and there is a patch cable long

enough to connect both units to their respective outlets.

4. Ensure your corporate LAN will allow the MAC address of your extender system on

the network (indicated on the bottom of the Local and Remote Extenders). Contact

your system administrator for details.

Local Extender Unit Installation

1. Switch o the computer and disconnect any unnecessary devices/peripherals.

2. Using the provided cables, connect the USB cable from the USB type B connector on

the Local unit to an available USB port on the computer system. Connect the DVI-D

cable from the Local unit to the DVI connector on the computer system.

NOTE: If using audio, no separate cables are required, as it will be carried over USB.

Remote Extender Unit Installation

1. Place the Remote Unit near the remote station.

2. Using a DVI-D cable connect a monitor to the DVI-D connector on the Remote unit.

Instruction Manual

3. Connect a USB keyboard and/or mouse to any of the USB Hub ports on the Remote unit.

OPTIONAL: Connect any additional USB peripherals you wish to use to the Remote unit

(install any required software as per the manufacturer’s instructions). A powered USB hub

may be connected to the Remote unit, if additional USB ports are required.

Connecting the Local Extender to the Remote Extender

LAN

1. Connect one end of a Cat5 cable or patch cord to the RJ45 connector on the Local unit.

2. Connect the opposite end of the Cat5 cable to the terminated wall outlet near the

host computer.

3. Connect one end of a Cat5 cable into the RJ45 connector on the Remote unit.

4. Connect the opposite end to the terminated wall outlet near the remote devices.

Point to Point (no network)

1. Connect one end of a Cat5 (or better) cable (up to 100m) to the RJ45 connector on

the local unit.

2. Connect the opposite end to the RJ45 port on the remote unit.

Powering the Units

1. Connect the power adapters to the Local and Remote units. Each unit uses a specic

power adapter (5VDC for Local, 24VDC for Remote). Please ensure the correct power

adapter is connected, otherwise damage may occur.

The“Status”LED should light up on both units to indicate power.The“Link”LED should also

light up to indicate a connection between the Local and Remote units is established.

Instruction Manual

NOTE: Allow up to one minute for the initial boot up of your KVM extender product.

LEDs

LED Description

Status

Solid Green: ready status.

Flashing Green: the unit is booting up.

O: no power.

Link Solid Green: connection between the Local and Remote extenders.

O: no connection between the Local and Remote extenders.

Video

Solid Green: connection to the Remote extender and the Host computer.

Flashing Green: video signal from the Host computer is being transmitted.

Solid Amber: no video source is connected to the Local extender or no

monitor is connected to the Remote extender.

Flashing Amber: incompatible video resolution is detected.

O: no connection between the Local and Remote extenders.

USB

Solid Green: successful USB connection to the Host computer.

Flashing Green: USB data transmission.

Solid Amber: no USB connection to the Host computer.

Flashing Amber: over-current (short) on one of the USB connections.

O: no connection between the Local and Remote extenders.

Instruction Manual

Troubleshooting

The following table provides troubleshooting tips. The topics are arranged in the

order in which they should be executed in most situations. If you are unable to resolve

the problem after following these instructions, please contact Technical Support for

further assistance.

Problem Cause Solution

All LEDs on Local

Extender unit are o.

The Local Extender

unit is not receiving

power from the Local

Extender DC adapter.

1. Ensure that the DC power

adapter is properly connected to

the Local Extender unit.

2. Check that the DC adapter

is connected to a live source of

electrical power.

All LEDs on Remote

Extender unit are o.

The Remote Extender

unit is not receiving

power from the

Remote Extender DC

adapter.

1. Ensure that the DC power

adapter is properly connected to

the Remote Extender unit.

2. Check that the DC adapter

is connected to a live source of

electrical power.

Link LEDs on Local

Extender unit and

Remote Extender unit

are o and Status LED

is blinking green.

There is no

connection between

the Local Extender

unit and Remote

Extender unit.

1. Ensure a Cat 5 cable is

connected between the Local

Extender unit and Remote

Extender unit. Use a Cat 5 or

better cable, UTP with a straight

through connector and no

crossovers, and 8 conductor RJ45

connectors are used at both ends.

2. Connect a short Cat 5 patch

cord between the Local Extender

unit and Remote Extender unit to

determine if the LAN needs to be

congured to allow the product

on network or the original Cat 5

cable is defective.

Instruction Manual

Problem Cause Solution

Link LED on Local

Extender unit is on,

USB LED on Local

Extender unit is

amber.

The host computer is

not powered on.

The Local Extender

unit is not connected

to the computer.

The computer does

not support USB

hubs.

The unit is

malfunctioning.

The USB cable is

defective.

1. Disconnect all USB devices from

the Remote Extender unit.

2. Disconnect the Local Extender

unit from the computer.

3. Disconnect the Local Extender

and Remote Extender units from

the DC power adapters.

4. Reconnect the Local Extender

unit to the DC power adapter.

5. Reconnect the Remote

Extender unit to the DC power

adapter.

6. Reconnect the USB devices to

the Remote Extender unit.

7. Reconnect the Local Extender

unit to the computer.

8. If the USB LED continues to be

o, contact Technical Support.

The monitor has a

black screen and the

video LED is blinking

amber.

The resolution being

sent by the host

computer is not

compatible with

the KVM extender

product.

1. Restart and power cycle the

host computer.

2. Connect the monitor directly to

the host computer.

3. Change to a supported

resolution.

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