StarTech.com PEX16S550LP User manual

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Manual Revision: 11/03/2017

For the latest information, technical specications, and support for

this product, please visit www.StarTech.com/PEX16S550LP.

FR: Guide de l’utilisateur - fr.startech.com

DE: Bedienungsanleitung - de.startech.com

ES: Guía del usuario - es.startech.com

NL: Gebruiksaanwijzing - nl.startech.com

PT: Guia do usuário - pt.startech.com

IT: Guida per l’uso - it.startech.com

PEX16S550LP

16-Port Serial Card

*actual product may vary from photos

Instruction manual

FCC Compliance Statement

This equipment has been tested and found to comply with the limits for a Class B digital

device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable

protection against harmful interference in a residential installation. This equipment

generates, uses and can radiate radio frequency energy and, if not installed and used in

accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If

this equipment does cause harmful interference to radio or television reception, which can

be determined by turning the equipment o and on, the user is encouraged to try to correct

the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit dierent from that to which the

receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help

This device complies with part 15 of the FCC Rules. Operation is subject to the following

two conditions: (1) This device may not cause harmful interference, and (2) this device must

accept any interference received, including interference that may cause undesired operation.

Changes or modications not expressly approved by StarTech.com could void the user’s

authority to operate the equipment.

Industry Canada Statement

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe [B] est conforme à la norme NMB-003 du Canada.

CAN ICES-3 (B)/NMB-3(B)

This device complies with Industry Canada licence-exempt RSS standard(s).

Operation is subject to the following two conditions:

(1) This device may not cause interference, and

(2) This device must accept any interference, including interference that may cause undesired

operation of the device.

Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio

exempts de licence.

L’exploitation est autorisée aux deux conditions suivantes:

(1) l’appareil ne doit pas produire de brouillage, et

(2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, même si le

brouillage est susceptible d’en compromettre le fonctionnement.

Instruction manual

FCC Compliance Statement

This equipment has been tested and found to comply with the limits for a Class B digital

device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable

protection against harmful interference in a residential installation. This equipment

generates, uses and can radiate radio frequency energy and, if not installed and used in

accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If

this equipment does cause harmful interference to radio or television reception, which can

be determined by turning the equipment o and on, the user is encouraged to try to correct

the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit dierent from that to which the

receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help

This device complies with part 15 of the FCC Rules. Operation is subject to the following

two conditions: (1) This device may not cause harmful interference, and (2) this device must

accept any interference received, including interference that may cause undesired operation.

Changes or modications not expressly approved by StarTech.com could void the user’s

authority to operate the equipment.

Industry Canada Statement

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe [B] est conforme à la norme NMB-003 du Canada.

CAN ICES-3 (B)/NMB-3(B)

Use of Trademarks, Registered Trademarks, and other Protected Names and Symbols

This manual may make reference to trademarks, registered trademarks, and other

protected names and/or symbols of third-party companies not related in any way to

StarTech.com. Where they occur these references are for illustrative purposes only and do not

represent an endorsement of a product or service by StarTech.com, or an endorsement of the

product(s) to which this manual applies by the third-party company in question. Regardless

of any direct acknowledgement elsewhere in the body of this document, StarTech.com hereby

acknowledges that all trademarks, registered trademarks, service marks, and other protected

names and/or symbols contained in this manual and related documents are the property of

their respective holders.

Instruction manual

i

Table of Contents

Product diagram ....................................................................................1

Top view ....................................................................................................................................................... 1

Front view .................................................................................................................................................... 1

DB9 RS232 connector pinout - male.................................................................................................. 2

Introduction............................................................................................2

Packaging contents.................................................................................................................................. 3

Requirements ............................................................................................................................................. 3

About the jumpers.................................................................................4

JP1 – Power selector ..............................................................................4

JP3 and JP2 - Serial port power ...........................................................5

JP4 – UART power selector .................................................................................................................... 5

JP5 - Mode setting .................................................................................................................................... 5

JP6 - PME setting....................................................................................................................................... 5

Hardware installation............................................................................6

Install the low-prole bracket............................................................................................................... 6

Install the PCIe Card ................................................................................................................................. 6

Software installation .............................................................................7

Install the driver – Windows.................................................................................................................. 7

Technical support...................................................................................8

Warranty information............................................................................8

Instruction manual

1

Product diagram

Top view

Front view

Bracket (full-prole pictured)

PCI Express x1 connector

JP4-VART

power JP6-PME

JP1-AUX power

source

SATA power

connector

JP5: Mode

JP2: PWR 9-16

JP3: PWR 1-8

Screw locks Screw locks

VHDC1-68 port 2

VHDC1-68 port 1

Instruction manual

2

DB9 RS232 connector pinout - male

or power

Introduction

This serial card lets you add 16 RS232 serial ports to your full or small form-factor

computer through a PCI Express expansion slot. It’s a convenient solution for

connecting modern or legacy serial devices to your computer, with support for

data transfer rates up to 921.6Kbps. It includes two 8-port breakout cables so you

can connect up to 16 serial devices to this single card, even in low-prole computer

systems.

Instruction manual

3

Packaging contents

• 1 x serial card

• 1 x low-prole bracket

• 2 x breakout cables

• 1 x driver CD

• 1 x quick-start guide

Requirements

• A host computer with a PCI Express x1 slot

• A CD-ROM, DVD-ROM, or other compatible optical drive (for driver CD installation)

• RS232 serial cables (DB9)

• Any of the following operating systems:

• Windows® 10

• Windows 8.1

• Windows 8

• Windows 7

• Windows Server® 2012

• Linux® 2.4.x and later (tested up to 4.04)

Requirements are subject to change. For the latest requirements, please visit www.

StarTech.com/PEX16S550LP.

Instruction manual

4

About the jumpers

JP1 – Power selector

This jumper is used to provide pin number nine of the serial port connector(s) with

DC5V or DC12V power. There are four sources depending on the jumper’s position.

JP1: Power selector Setting

Internal 5V: Power source is +5VDC, from

the motherboard’s PCI Express slot

Internal 12V: Power source is +12VDC, from

the motherboard’s PCI Express slot

Internal 12V: Power source is +12VDC, from

the motherboard’s PCI Express slot

Internal 5V: Power source is +5VDC, from

the motherboard’s PCI Express slot

15V

I12V

X12V

X5

15V

I12V

X12V

X5

15V

I12V

X12V

X5

15V

I12V

X12V

X5

Instruction Manual

5

JP3 and JP2 - Serial port power

These two jumpers are used to provide external power to the two breakout cables or

the 16 serial ports. JP3 enables or disables power over ports 1 to 8, and JP2 enables or

disables power over ports 9 to 16. When enabled, the card connects DC power to pin 9

of the DB9 port(s).

JP1: Power selector Setting

No power is supplied to pin nine on the serial

ports

Power is supplied to pin nine on the serial ports

and the power source is determined by what is

selected at JP1

DIS ENA

DIS ENA

JP4 – UART power selector

Leave at the default setting (3.3V).

JP5 - Mode setting

This is for factory test purposes only. The jumper must be xed at SB.

JP6 - PME setting

This jumper enables or disables wake from sleep.

JP1: Power selector Setting

PME is disabled

PME is enabled

ENA DIS

ENA DIS

(default)

Instruction Manual

6

Hardware installation

Install the low-prole bracket

The serial card can be installed in a low-prole (half-height) or a full-prole computer.

The full-prole bracket comes preinstalled on the card, but if you have a small form-

factor computer, you can install the low-prole bracket instead.

1. Remove the four screw locks that are securing the two VHDCI-68 ports to the full-

prole bracket.

2. Remove the full-prole bracket from the card.

3. Align the low-prole bracket’s VHDCI-68 port hole with the card’s VHDCI-68 ports.

4. Insert the VHDCI-68 ports into the VHDCI-68 port hole on the low-prole bracket

using the four screw locks from step 1.

5. Insert the four screw locks from step 1 and tighten them into place on the low-

prole bracket.

Install the PCIe Card

Warning! PCIe cards can be severely damaged by static electricity. If an anti-static strap

isn’t available, discharge any built-up static electricity by touching a large grounded

metal surface for several seconds.

1. Turn o your computer and any devices or peripherals that are connected to it, such

as printers or external storage devices.

2. Unplug the power cable from the back of your computer.

3. Disconnect any peripheral devices that are connected to your computer.

4. Remove the cover from your computer case. Consult the documentation that came

with your computer for details about how to do this safely.

5. Locate an open PCIe slot and remove the corresponding metal cover plate from

the back of your computer case. Consult the documentation that came with your

computer for details about how to do this safely. This card works in PCIe slots of x1,

x4, x8, or x16 lanes.

6. Gently insert the card into the open PCIe slot and fasten the bracket to the back of

the case.

Note: If you install the card into a low-prole (small form-factor) desktop system, it

might be necessary to replace the preinstalled full-prole bracket with the included

low-prole bracket. See“Install the low-prole bracket” for instructions on how to do

this.