Starkey SurfLink User manual

OPERATIONS MANUAL

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Table of Contents

Introduction 4

Terminology 5

SurfLink Mobile Overview 6

Touch Screen Display 7

Battery Charging 8

On/Off Button 9

Volume Up 9

Volume Down 10

Micro USB Port 10

SurfLink Mobile Microphone Ports 10

Accessories 10

Getting Started / Setup 14

Syncing Hearing Devices with SurfLink Mobile 14

Pairing Cell Phone with SurfLink Mobile 16

Operation 20

Adjusting Your Hearing Devices 20

Streaming Cell Phone Calls 22

Streaming Audio 26

Streaming Bluetooth Landline Phone Calls 30

Settings 34

Bluetooth 35

Hearing Devices 42

Tools 44

Required Information 50

FCC Information 52

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Introduction

SurfLinkMobile is designed to interface with your wireless

hearing devices in multiple ways:

•

As a cell phone streaming device

•

As an audio streaming device from:

– Bluetooth devices

– Wired input connected via the micro USB port

– SurfLinkMobile directional or omnidirectional

microphones

•

As a remote control to make hearing device settings

adjustments

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Terminology

Streaming/Audio Streaming – Sound is sent wirelessly

from an audio device to the hearing devices via SurfLink

Mobile.

Sync – To establish a connection between SurfLink Mobile

and wireless hearing devices so that the hearing devices

can receive streamed audio and settings changes from

SurfLink Mobile.

Pair – To establish a connection between a Bluetooth

device (e.g., cell phone, MP3 player, laptop) and SurfLink

Mobile for the purpose of streaming audio from the

Bluetooth device to the hearing devices via SurfLink

Mobile.

Assistive Listening Device – A device used to overcome

listening challenges resulting from distance from a sound

source, background noise or reverberation by sending the

sound source directly to the listener.

Directional – A microphone designed to receive sound

from a particular direction (in front of the microphone)

and to reduce the level of sounds from other directions.

Directional microphones are useful for listening to a single

speaker in the presence of background noise.

Omnidirectional – A microphone which receives sounds

from all directions. Omnidirectional microphones are useful

for listening to multiple speakers in quiet environments.

Bluetooth – Wireless communication technology used for

audio and data transmission over short distances between

two paired devices.

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SurfLinkMobile

Overview

SurfLinkMobile Overview

1. On/Off Button

2. Volume Up/Down Buttons

3. Touch Screen

4. Micro USB Port

5. Built-In Microphone

Ports

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SurfLinkMobile

Overview

Touch Screen Display

SurfLinkMobile incorporates a full-color display with

an innovative touch screen to control all features of

the device. Press and release the Touch Screen display

buttons to make selections via the Touch Screen.

The taskbar at the top of the display provides information

about the SurfLinkMobile battery status as well as

indication of the Bluetooth antenna On state.

100%

80%

60%

40%

20%

Fully Charged

Low Battery Warning Screen Example of warning on device

Charging @80%

Charging @60%

Charging @40%

Charging @20%

80%

100%

60%

40%

20%

80%

100%

60%

40%

20%

10%

<20%

Battery Status

Tools

Language

Screens

Brightness

20%

When the SurfLinkMobile Bluetooth antenna is On,

Basic

Remote Screen

Intermediate Advanced Pressed

Remote

Labels On

Remote Remote Remote

RemoteRemote RemoteRemote

Volume Graphic “Pressed” State

Graphic appears WHITE DURING

each button press

Volume Graphic “Released” State

Graphic appears BLUE for 1/2 (?) second

AFTER each button press

Remote

Home

Favorite

Mute

Memory

Left

Binaural

Right

Left

Binaural

Right

Memory

Mute

Favorite

Home

Memory

Mute

Favorite

Home

will display on the left end of the taskbar. When the

Bluetooth antenna is Off, no symbol will display.

Status of the SurfLinkMobile rechargeable battery will

be provided as follows:

•

Fully charged

100%

80%

60%

40%

20%

Fully Charged

Low Battery Warning Screen Example of warning on device

Charging @80%

Charging @60%

Charging @40%

Charging @20%

80%

100%

60%

40%

20%

80%

100%

60%

40%

20%

10%

<20%

Battery Status

Tools

Language

Screens

Brightness

20%

•

80% charged

100%

80%

60%

40%

20%

Fully Charged

Low Battery Warning Screen Example of warning on device

Charging @80%

Charging @60%

Charging @40%

Charging @20%

80%

100%

60%

40%

20%

80%

100%

60%

40%

20%

10%

<20%

Battery Status

Tools

Language

Screens

Brightness

20%

•

60% charged

100%

80%

60%

40%

20%

Fully Charged

Low Battery Warning Screen Example of warning on device

Charging @80%

Charging @60%

Charging @40%

Charging @20%

80%

100%

60%

40%

20%

80%

100%

60%

40%

20%

10%

<20%

Battery Status

Tools

Language

Screens

Brightness

20%

•

40% charged

100%

80%

60%

40%

20%

Fully Charged

Low Battery Warning Screen Example of warning on device

Charging @80%

Charging @60%

Charging @40%

Charging @20%

80%

100%

60%

40%

20%

80%

100%

60%

40%

20%

10%

<20%

Battery Status

Tools

Language

Screens

Brightness

20%

•

20% charged

100%

80%

60%

40%

20%

Fully Charged

Low Battery Warning Screen Example of warning on device

Charging @80%

Charging @60%

Charging @40%

Charging @20%

80%

100%

60%

40%

20%

80%

100%

60%

40%

20%

10%

<20%

Battery Status

Tools

Language

Screens

Brightness

20%

•

<20% charged

100%

80%

60%

40%

20%

Fully Charged

Low Battery Warning Screen Example of warning on device

Charging @80%

Charging @60%

Charging @40%

Charging @20%

80%

100%

60%

40%

20%

80%

100%

60%

40%

20%

10%

<20%

Battery Status

Tools

Language

Screens

Brightness

20%

A low battery warning message will appear on the SurfLink Mobile touch screen

display when the remaining battery charge is 20% and again at 10% charge

remaining. It is strongly recommended that the SurfLink Mobile device be charged

when the message occurs.

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SurfLinkMobile

Overview

Battery Charging

SurfLink Mobile contains a Lithium-

ion rechargeable battery.

To recharge the battery, connect the

battery charging cable to the micro

USB port on the SurfLink Mobile

device (Figure 1) and attach the USB

connector of the charging cable to

the power adaptor (Figure 2). Plug

the power adaptor into a power

outlet.

The SurfLink Mobile battery can

also be charged via a computer

USB port or an optional car charger

adaptor, although it may take

longer than charging via a wall outlet. To ensure that

charging is occurring, verify that the lightning bolt

charging indicator appears in the device taskbar.

100%

80%

60%

40%

20%

Fully Charged

Low Battery Warning Screen Example of warning on device

Charging @80%

Charging @60%

Charging @40%

Charging @20%

80%

100%

60%

40%

20%

80%

100%

60%

40%

20%

10%

<20%

Battery Status

Tools

Language

Screens

Brightness

20%

Charging time from fully depleted to full charge is

approximately 3 hours, but may be slightly longer if

the device is being used for streaming while it is being

charged.

Streaming time from a fully charged battery is up to 4

hours.

Standby time is up to 60 hours.

URF

INK

Fig. 1

Fig. 2

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SurfLinkMobile

Overview

On/Off Button

To turn the SurfLinkMobile On, press and hold the On/

Off button until the touch screen display

powers on.

When SurfLinkMobile is On, you can put the device into

Sleep Mode by a short press and release of the On/

Off button. In Sleep Mode, the device is still On, but

the Touch Screen display is turned off. Sleep Mode can

be used to prevent accidental input to the Touch Screen

display as well as a way to preserve SurfLinkMobile

battery life during use. SurfLink Mobile will automatically

enter Sleep Mode to conserve power when no Touch

Screen input is received for one minute. To wake the

screen, press and release the On/Off button, then press

the push to unlock button on the screen.

To turn SurfLinkMobile Off, press and hold the On/Off

button until the Touch Screen displays the “Powering

Down” message and the device turns off.

Volume Up

To increase the volume of sounds coming through the

wireless hearing device, press and release the Volume

Up button on the side of SurfLink Mobile. Continue to

press and release until the desired volume is reached.

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SurfLinkMobile

Overview

Volume Down

To decrease the volume of sounds coming through the

wireless hearing device, press and release the Volume

Down button on the side of SurfLink Mobile. Continue

to press and release until the desired volume is reached.

Micro USB Port

The Micro USB port is used for charging the

SurfLinkMobile rechargeable battery as well as for

streaming audio from a wired input.

SurfLinkMobile Microphone Ports

SurfLinkMobile incorporates both a Directional

microphone and Omnidirectional microphone for use

in streaming audio as an assistive listening device. The

Directional microphone is intended to focus primarily on

a single speaker, whereas the Omnidirectional

microphone can be used to pick up multiple speakers in

a quiet environment. Selection of the microphones for

streaming is done from the Streaming screen – see page

21 for more information.

Accessories

SurfLink Mobile comes with the following accessories:

USB Cable

USB Power Adaptor

Wired Line In Cable

Base Clip

Lanyard Attachment

Belt Clip Attachment

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