Starkey Evolv AI User manual

Quick

Start

Guide

Evolv AI

RIC Rechargeable and BTE Rechargeable

At Starkey, we

understand the

impact of hearing loss.

Which is why we take

every step to make

hearing effortless.

Evolv AI offers a complete line of

our most innovative hearing aids

ever. Handcrafted and loaded with

our most innovative technology

and clearest sound, these hearing

aids seamlessly connect you to

the life you love.

Get the most out of

your hearing aids

Please visit starkey.com.au/support for

additional tools and resources including:

• Instructional videos

• Operations manuals

• Product brochures

Charging Your

Hearing Aids

• Place your hearing aids in the

charger with the earbuds or earmolds resting

inside the reservoir.

• Your hearing aids will turn off automatically

and begin to charge, as long as your charger

is powered; Standard charger requires external

power source (i.e. wall outlet).

• Your hearing aids will automatically power on

when removed from the charger; Standard charger

requires external power source (i.e. wall outlet).

• Note: The LEDs corresponding to each

hearing aid:

– Glowing Green = Charging

– Solid Green = Fully Charged

– Blinking Red = Fault State. To reset, remove

the hearing aids from charger, wait until LED

turns off and re-insert aids. If Fault State

continues, call your hearing professional.

• Charging occurs with the lid open or closed;

hearing aids will be fully charged in under

31/2hours.

• It is safe to store hearing aids in the charger after

they are fully charged and any time that you are

notwearing them.

• If you will not be wearing your hearing aids for an

extended period of time (i.e, weeks), remove both

the plug from the charger and the hearing aids

from the charging ports. You will need to manually

power off the hearing aids by pressing the user

control on each hearing aid for three seconds.

Youmay store them in the reservoir.

• The desiccant puck provided will be effective for

3–6 months depending on moisture in the hearing

aids and humidity. When the desiccant puck fades

from blue to white, it should be replaced.

4 5

Ask your hearing professional about our

pocket-sized Mini Turbo Charger that provides

a 3.5-hour charge in just seven minutes.

6 7

Power On & Off

ON - The hearing aids will power on automatically

after removing them from the charger, as long

as the charger is powered/plugged into an

external power source (i.e., wall outlet). There

is a delay that allows you time to insert your

hearing aid into your ear.

ON - If the hearing aid is manually powered off,

pressing the user control for three seconds will

power it on. The delay still exists, to give you

time to insert the hearing aid into your ear.

OFF - The hearing aids will power off automatically

when placed in the charging port, as long

as your charger is powered/plugged into

an external power source (i.e., wall outlet).

Charging will proceed.

OFF - The hearing aids can be powered off manually

by pressing the user control for three seconds.

System Care

HEARING AID CARE

Keep your hearing aid clean. Heat, moisture and

foreign substances can result in poor performance.

• Use a cleaning brush or soft cloth to clean

debris from around the user control,

microphone and battery compartment.

• Inspect the receiver, earbud and wax guard

regularly.

• Never use water, solvents, cleaning ﬂuids

or oil to clean your hearing aid.

CHARGER CARE

Keep your charger clean. Heat, moisture and foreign

materials can result in poor performance.

• Use the provided cleaning brush to keep the

charging ports and hearing aid microphones

clear of debris.

• Do not use water, solvents or cleaning ﬂuids to

clean the charging ports.

• Keep lid closed as much as possible to avoid

dust and debris buildup.

• Store your charger in a clean and dry location

such as a dresser or shelf rather than the

bathroom or kitchen.

To ensure the longest life of your rechargeable

hearing aid batteries:

• Fully charge hearing aid batteries every night.

• Do not expose to excess heat, i.e., do not store

on a window sill or in a hot car.

1 2

Helpful Hints

• Do not take apart your hearing aids or insert

the cleaning tools inside them.

• When not in use, place your hearing aid in the

storage container and store:

– In a dry, safe place

– Away from direct sunlight and heat

to avoid extreme temperatures

– Where you can easily ﬁnd them

– Safely out of reach from children and pets

Hear Clear Receiver

Wax Guards

RIC hearing aids integrate disposable Hear Clear

earwax protection. The innovative wax guards prevent

earwax accumulation in the hearing aid receiver.

When you need to replace your wax guards, please

follow the instructions below.

1. Insert empty end of the application stick

straight into used wax guard in hearing aid.

2. Pull straight out (do not twist) on stick to

remove used wax guard.

3. Use opposite end of stick to ﬁrmly insert clean

wax guard straight into hearing aid.

4. Pull straight out (do not twist) to remove stick

and discard.

8 9

Download and

Connect to the Thrive

Hearing Control App

The Thrive Hearing Control app makes it easy to

control and adjust your 2.4 GHz rechargeable hearing

aids with your compatible Apple®or Android™

device. Downloading and connecting to the app is

easy; refer to the Thrive Hearing Control app User

Guide or visit starkey.com/thrivesupport for additional

information, such as:

• Integrated sensors and artiﬁcial

intelligence features

• Automatic and custom memories

• Geotags

• Tinnitus management

• Find My Hearing Aids

• Alerts

10 11

For Thrive Hearing Control app and iOS/Android compatibility

information, please visit starkey.com/thrivesupport.

Special instructions:

Hearing professional:

Memory # Environment/

Listening Situation Beep/Indicator

Hearing Aid Information

Hearing aid model:

Hearing aid serial number: L R

Charger serial number:

Warranty expiration date:

Memory settings, if applicable:

For Thrive Hearing Control app and iOS/Android compatibility information,

please visit starkey.com/thrivesupport.

Apple, the Apple logo, iPhone, iPad and iPod touch are trademarks of Apple

Inc., registered in the U.S. and other countries. App Store is a registered service

mark of Apple Inc.

Android and Google Play are trademarks of Google LLC.

Starkey logo, Starkey, Evolv, Thrive Logo and Thrive are registered trademarks of

Starkey Laboratories, Inc. Evolv is a trademark of Starkey Laboratories, Inc.

M T

RIC Rechargeable 4 4

BTE Rechargeable 4 4

M/T Ratings

Starkey.com

6700 Washington Ave. S.

Eden Prairie, MN 55344

1.800.328.8602

Table of contents

Other Starkey Hearing Aid manuals

Starkey

Starkey Livio RIC R User manual

Starkey

Starkey Destiny Power Plus User manual

Starkey

Starkey ITE R User manual

Starkey

Starkey Aspect User manual

Starkey

Starkey SurfLink Assembly instructions

Starkey

Starkey Inspire X User manual

Starkey

Starkey Destiny User manual

Starkey

Starkey Muse iQ User manual

Starkey

Starkey Livio BTE R User manual

Starkey

Starkey Livio User manual

Starkey

Starkey Rocker Switch RIC 312 User manual

Starkey

Starkey Synergy Assembly instructions

Starkey

Starkey BTE 13 User manual

Starkey

Starkey RIC 10 User manual

Starkey

Starkey ARIES PLUS User manual

Starkey

Starkey J13 User manual

Starkey

Starkey ITE User manual

Starkey

Starkey Livio AI User manual

Starkey

Starkey Muse iQR User manual

Starkey

Starkey tour ric 312 User manual

Starkey

Starkey ITC R User manual

Starkey

Starkey Rocker Switch Rechargeable RIC User manual

Starkey

Starkey ITE (In-The-Ear) User manual

Starkey

Starkey Muse iQR User manual

Popular Hearing Aid manuals by other brands

Sonic

Sonic Bliss miniBTE user guide

Lexie

Lexie B1 Replacement guide

Widex

Widex FM+DEX User instructions

Siemens

Siemens Triano user guide

Camplicomms

Camplicomms HC-200 user guide

Widex

Widex SUPER 220 S2-VSD user manual

Phonak

Phonak Q90 user guide

Williams Sound

Williams Sound SoundPlus WIR 237 Manual and user guide

Oticon Medical

Oticon Medical Ponto SoundConnector Instructions for use

Siemens

Siemens Life micon user guide

Audicus

Audicus The Icon instruction manual

Advanced Bionics

Advanced Bionics Slim HP Standard Instructions for use

Widex

Widex DREAM440 THE DREAM SERIES User instructions

Phonak

Phonak myPilot user guide

NIKEN

NIKEN NK-401 instruction manual

ON Semiconductor

ON Semiconductor Ezairo 7111 Pre Suite Getting started guide

Sonetik

Sonetik GOHEAR user guide

Widex

Widex FL-9 User instructions