Starkey BTE 312 User manual

BTE (Behind-The-Ear)

Standard

Products

OPERATIONS MANUAL

Table of Contents

Hearing Aid

Hearing Aid Controls

Push Button Controls p. 4

Rocker Switch Controls p. 6

Size 312 Battery - Brown Size 13 Battery - Orange

Overview

Push Button mini BTE 312 Overview . . . . . . . . . . . . . . . . . 4

Rocker Switch BTE 13 Overview . . . . . . . . . . . . . . . . . . . . 6

Preparation

Batteries/Battery Indicators . . . . . . . . . . . . . . . . . . . . . . . . 8

Insertion and Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Operation

Power On & Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

User Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Volume Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Volume Control Indicators . . . . . . . . . . . . . . . . . . . . . . . . 20

Memory Change . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Mute . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

BiCROS Balance Control . . . . . . . . . . . . . . . . . . . . . . . . . 22

Multiﬂex Tinnitus Level Control . . . . . . . . . . . . . . . . . . . . 22

Directional Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Telephone Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

CROS/BiCROS Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Multiﬂex Tinnitus Technology . . . . . . . . . . . . . . . . . . . . . . . . 27

Accessories

Wireless Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Hearing Aid Care

Hearing Aid Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Standard Tubing/Thin Tubing . . . . . . . . . . . . . . . . . . . . . 31

Service and Repair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Troubleshooting Guide . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Tips for Better Communication . . . . . . . . . . . . . . . . . . . . . . . 35

Regulatory Information

Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

FDA Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Push Button mini BTE 312 Overview | 54 | Push Button mini BTE 312 Overview

00-000000

Serial Number

Features, Controls and Identiﬁcation

Your hearing aid controls include:

1. Earhook

2. Microphones

3. Push button (user control)

4. Battery compartment (on/off control)

5. Location of left/right side indicator

RED is for right ear, BLUE is for left ear

Your hearing aid can be identiﬁed by:

6. Location of serial number (inside the battery

compartment)

7. Location of manufacturer’s name

and model name

Comfort ﬁt solutions:

8. Standard earmold with tubing

9. Thin tube with comfort earbud

10. Thin tube with custom eartip

00-000000

Serial Number

Rocker Switch BTE 13 Overview | 76 | Rocker Switch BTE 13 Overview

Features, Controls and Identiﬁcation

Your hearing aid controls include:

1. Earhook

2. Microphone

3. Rocker switch (user control)

4. Battery compartment (on/off control)

5. Location of left/right side indicator

RED is for right ear, BLUE is for left ear

Your hearing aid can be identiﬁed by:

6. Location of serial number

7. Location of manufacturer’s name

and model name

Comfort Fit Solutions:

8. Standard earmold with tubing

9. Thin tube with comfort earbud

10. Thin tube with custom eartip

Preparation | 98 | Preparation

Batteries

Your hearing aid uses a battery as its power source.

This battery size can be identiﬁed by the brown

(312) or orange (13) color code on the packaging.

To insert or replace the battery:

1. Use the ﬁnger pick on the battery door.

2. Open the battery door gently and remove

the old battery.

3. Remove the colored tab from the new battery.

Wait 3-5 minutes after removing tab before

inserting battery.

4. Align the battery’s “+” sign (ﬂat side of the

battery) with the “+” on the battery door.

5. Close the battery door.

Battery Indicators

An indicator will sound when the battery voltage is

low. You have approximately ﬁve minutes*to replace

the battery. An indicator may also sound just before

the battery stops working.

* Actual time between low battery indicator and shut down will vary depending on

environmental noise levels and brand of battery used.

WARNINGS

Batteries are dangerous if swallowed. To help prevent

the accidental ingestion of batteries:

Keep out of reach of children and pets

Check your medications before taking them –

batteries have been mistaken for pills

Never put batteries in your mouth, as they can

easily be swallowed

NATIONAL BUTTON BATTERY

INGESTION HOTLINE: 202-625-3333

Preparation | 1110 | Preparation

Helpful Hints

• NEVER FORCE THE BATTERY DOOR SHUT.

This could result in serious damage; if the door

will not close securely, check that the battery is

inserted correctly.

• Do not open the battery door too far or damage

is likely to occur.

• Dispose of used batteries immediately in the

proper waste or recycling container.

• Batteries vary in size and performance. Your

clinician is your best source for lifespan estimates

and veriﬁcation that you are using the proper size

and type.

Preparation | 1312 | Preparation

Insertion and Removal

To insert the custom earmold and hearing aid:

1. Hold the custom earmold with your thumb and

foreﬁnger on the outer side near the tubing.

2. Tilt your hand slightly forward and gently insert

the canal tip of the custom earmold into your

ear canal.

3. Rotate the custom earmold backward.

4. Softly press the custom earmold into place

with your ﬁngertip.

5. Carefully place the BTE behind your ear wrapping

the earhook over the top of your ear.

To remove the hearing aid and custom earmold:

Take the hearing aid from behind your ear and gently

pull the custom earmold outward. Pulling lightly

down on the earlobe may help loosen the custom

earmold as it is removed.

Preparation | 1514 | Preparation

Comfort Earbud or

Custom Eartip

To insert the comfort earbud or

custom eartip:

1. Insert the comfort earbud/

custom eartip into your

ear canal.

2. Gently wrap the BTE over

your ear until it rests securely

behind your ear.

3. Place the lock in the concha

bowl of your ear.

To remove the hearing aid and

comfort earbud or custom eartip:

• Remove the lock from the

concha bowl of your ear.

• Remove the hearing aid from

behind your ear.

• Gently grasp the tubing at the

opening of the ear canal and

pull outward.

Helpful Hints

• Minor irritation and/or inﬂammation may occur

as your ear becomes accustomed to having an

object in it; if so, please contact your clinician.

• If an actual allergic reaction occurs, alternative

earmold materials are available; contact your

clinician.

• Severe swelling, discharge from the ear, excessive

wax or other unusual conditions warrant immediate

consultation with a physician.

Operation | 1716 | Operation

Power On & Off

To turn ON:

Insert a battery and completely close the battery

door. Your hearing aid has a power-on delay and

may require a few seconds to power on. You

may hear a tone indicating that your hearing aid

is fully powered on.

To turn OFF:

Open the battery door until the battery is no

longer touching the battery contacts.

User Controls

Your hearing aid’s user control may have been

customized by your clinician. Ask your clinician

how the user control on your hearing aid is set.

Available User Control

Functionality

The user control on your hearing

aid can respond differently

depending on how long you

activate (press) the button. Your

hearing aid is capable of having

one function assigned to a short

press (press and release) and

one function assigned to a

long press (press and hold).

The options selected on the

next page indicate how

your particular user control

is conﬁgured.

Operation | 1918 | Operation

Assigned User Control Settings

Volume Control

Power On Volume Level

Your hearing aid has been set to a speciﬁc volume

level by your clinician. If sounds are generally too

loud or too soft, please contact your clinician for

advice and adjustment.

Your hearing aid will always power-on to the same

volume setting (Volume Home) determined by

your clinician.

Sprinkler Volume Control

If your user control is conﬁgured as a sprinkler volume

control, each time you activate the user control, the

volume of your hearing aid changes.

Continue to activate the user control until you reach

the desired loudness.

NOTE: If 10 minutes or more have passed since the

last volume change, the volume will automatically

decrease before it increases.

Up/Down Volume Control

If your user control is conﬁgured as a dedicated up/

down volume control, each time you activate the

user control, the volume of your hearing aid always

changes in a speciﬁc direction (either up or down).

For example, a short press and release may increase

the volume while a long press and hold may decrease

the volume in your hearing aid.

Some user controls can be set for the right hearing

aid to increase volume and the left hearing aid to

decrease volume.

Rocker Switch Volume Control

If your rocker switch is conﬁgured to control volume,

pressing the top part of the switch increases the

volume while pressing the lower portion of the switch

decreases volume.

Volume

Control

Memory

Change Mute Multiﬂex

Tinnitus Level

Balance

Control

Short Press

(Press and Release)

Long Press

(Press and Hold)

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