Speedtouch 330 Assembly instructions
SpeedTouch™330
ADSL USB Modem
Installation and Setup Guide
s
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ADSL
USB
Release R4.0
SpeedTouch™330
Installation and Setup Guide
R4.0
Copyright
Copyright ©1999-2005 THOMSON. All rights reserved.
Distribution and copying of this document, use and communication of its contents is not permitted without written authorization
from THOMSON. The content of this document is furnished for informational use only, may be subject to change without notice,
and should not be construed as a commitment by THOMSON. THOMSON assumes no responsibility or liability for any errors or
inaccuracies that may appear in this document.
Thomson Telecom Belgium
Prins Boudewijnlaan, 47
B-2650 Edegem
Belgium
www.speedtouch.com
Trademarks
The following trademarks are used in this document:
SpeedTouch™ is a trademark of THOMSON.
Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc.
Ethernet™ is a trademark of Xerox Corporation.
Wi-Fi® and the Wi-Fi logo are registered trademarks of the Wi-Fi Alliance. "Wi-Fi CERTIFIED", "Wi-Fi ZONE", "Wi-Fi Alli-
ance", their respective logos and "Wi-Fi Protected Access" are trademarks of the Wi-Fi Alliance.
UPnP™ is a certification mark of the UPnP™ Implementers Corporation.
Microsoft®, MS-DOS®, Windows® and Windows NT® are either registered trademarks or trademarks of Microsoft Corpora-
tion in the United States and/or other countries.
Apple® and Mac OS® are registered trademarks of Apple Computer, Incorporated, registered in the United States and other
countries.
UNIX® is a registered trademark of UNIX System Laboratories, Incorporated.
Adobe®, the Adobe logo, Acrobat and Acrobat Reader are trademarks or registered trademarks of Adobe Systems, Incorpo-
rated, registered in the United States and/or other countries.
Netscape® and Netscape Navigator® are registered trademarks of Netscape Communications Corporation.
Other brands and product names may be trademarks or registered trademarks of their respective holders.
Document Information
Status: v1.0 (November 2005)
Reference: E-DOC-CTC-20050705-0001
Short Title: Installation and Setup Guide ST330 R4.0 (en)
Contents
E-DOC-CTC-20050705-0001 v1.0 i
Contents
About this Installation and Setup Guide ................... 1
1 Getting to know your SpeedTouch™ ......................... 3
2 Installing your SpeedTouch™...................................... 5
2.1 Pre-installation Checklist............................................................... 6
2.2 Installing and Connecting your SpeedTouch™ .............................. 8
2.3 Installing your SpeedTouch™ in Microsoft Windows..................... 9
2.4 Installing your SpeedTouch™ in Mac OS X.................................. 10
2.5 The SpeedTouch™ Setup CD........................................................ 14
3 Connecting to and Disconnecting from the
Internet......................................................................... 15
3.1 Connecting to and Disconnecting from the Internet in
Microsoft Windows ...................................................................... 16
3.2 Connecting to and Disconnecting from the Internet in
Mac OS X ..................................................................................... 18
4 Troubleshooting and Software Updates .................. 19
4.1 Checking the Status of your SpeedTouch™................................. 20
4.2 Miscellaneous Troubleshooting Issues ........................................ 21
4.3 USB Troubleshooting ................................................................... 22
Contents
E-DOC-CTC-20050705-0001 v1.0
ii
4.4 SpeedTouch™ Setup CD Troubleshooting ................................... 23
4.5 Updating the SpeedTouch™ Software ......................................... 24
5 SpeedTouch™ Diagnostics ........................................ 25
5.1 Checking the Status of your SpeedTouch™................................. 26
5.2 Using SpeedTouch™ Diagnostics................................................. 27
5.2.1 Using SpeedTouch™ Diagnostics in Microsoft Windows.......................................... 28
5.2.2 Using SpeedTouch™ Diagnostics in Mac OS X.......................................................... 31
6 Removing the SpeedTouch™ .................................... 33
About this Installation and Setup Guide
1
E-DOC-CTC-20050705-0001 v1.0
About this Installation and Setup Guide
Used symbols The following symbols are used in this Installation and Setup Guide:
Terminology Generally, the SpeedTouch™330 will be referred to as SpeedTouch™ in this
Installation and Setup Guide.
Documentation and
software updates
THOMSON continuously develops new solutions, but is also committed to improve
its existing products.
For suggestions regarding this document, please contact
documentation.spe[email protected].
For more information on THOMSON's latest technological innovations, documents
and software releases, visit us at: www.speedtouch.com.
A note provides additional information about a topic.
A tip provides an alternative method or shortcut to perform an action.
!A caution warns you about potential problems or specific precautions that
need to be taken.
About this Installation and Setup Guide
2E-DOC-CTC-20050705-0001 v1.0
3
E-DOC-CTC-20050705-0001 v1.0
Chapter 1
Getting to know your SpeedTouch™
1 Getting to know your SpeedTouch™
Where’s the power
supply?
Your SpeedTouch™ does not have a separate power supply, simply because it does
not need one. Your SpeedTouch™ is powered through the USB port of your
computer.
Indicator light(s) Your SpeedTouch™ can be equipped with one or two indicator lights. They reflect the
status of the SpeedTouch™ and may be labelled USB and/or ADSL.
At startup, your SpeedTouch™ will go through several phases, also indicated by the
light(s). If your SpeedTouch™ is correctly connected and installed, the light(s) will
turn solid green after startup. This may take up to 12 seconds.
Connection diagram:
typical configuration
The illustration below shows where your SpeedTouch™ fits in in a typical
configuration.
!Do not connect the cables of your SpeedTouch™ yet. You will be prompted
to do so when you install the SpeedTouch™ software. See “2 Installing your
SpeedTouch™” on page 5.
1You plug the ADSL
splitter into your
telephone socket.
2You plug one end of the
DSL cable into the ADSL
splitter and the other end
into your SpeedTouch™.
3You plug the USB cable
of your SpeedTouch™
into a free USB port of
your computer.
Splitter
T
elephone
Socket ADSL
Line
USB
Socket
on PC
Ethernet
Socket
➊
➋
➌
4E-DOC-CTC-20050705-0001 v1.0
Chapter 1
Getting to know your SpeedTouch™
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