Sony WF-SP700N Reference guide
Help Guide
Wireless Noise Canceling Stereo Headset
WF-SP700N
Use this manual if you encounter any problems, or have any questions.
The main update contents of the headset software version 3.0.0 and later are supported.
Update the software of the headset and "Sony | Headphones Connect" app to the latest version. For details, refer to the
following:
https://www.sony.net/elesupport/
Getting started
What you can do with the Bluetooth function
About voice guidance
Supplied accessories
Checking the package contents
Replacing the earbuds
Replacing the arc supporters
About Water resistant performance of the headset
Parts and controls
Location and function of parts
About the indicator
1
Power/Charging
Charging the headset
Available operating time
Checking the remaining battery charge
System requirements for battery charge using USB
Turning on the headset
Turning off the headset
Making connections
How to make a wireless connection to Bluetooth devices
One-touch connection (NFC) compatible Android devices
One-touch connection (NFC) with a smartphone (Android 4.1 or later)
Disconnecting the smartphone by one touch (NFC)
Switching the device by one touch (NFC)
Android devices not compatible with one-touch connection (NFC)
Pairing and connecting with an Android smartphone
Connecting to a paired Android smartphone
iPhone (iOS devices)
Pairing and connecting with an iPhone
Connecting to a paired iPhone
Disconnecting Bluetooth connection (after use)
Listening to music
Listening to music via a Bluetooth connection
Listening to music from a device via Bluetooth connection
Controlling the audio device (Bluetooth connection)
Disconnecting Bluetooth connection (after use)
Noise canceling function
What is noise canceling?
Using the noise canceling function
Listening to ambient sound
Listening to ambient sound during music playback (Ambient Sound Mode)
2
Using the Quick Sound Settings
Sound quality mode
About the sound quality mode
Supported codecs
Making phone calls
Receiving a call
Making a call
Functions for a phone call
Disconnecting Bluetooth connection (after use)
Using the voice assist function
Using the Google Assistant
Using the voice assist function (Google app)
Using the voice assist function (Siri)
Using the apps
What you can do with "Sony | Headphones Connect" app
Installing "Sony | Headphones Connect" app
Important information
Precautions
Trademarks
Customer support websites
Troubleshooting
What can I do to solve a problem?
Power/Charging
The headset is not turned on.
Charging cannot be done.
Charging time is too long.
The charging case cannot be recognized by a computer
The remaining battery charge of the headset is not displayed on the screen of an iPhone or iPod touch.
Sound
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4-730-308-11(4) Copyright 2018 Sony Corporation
No sound
Low sound level
Low sound quality
Sound skips frequently.
The noise canceling effect is not sufficient.
Bluetooth
Pairing cannot be done.
One-touch connection (NFC) does nor work
Unable to make a Bluetooth connection
Distorted sound
The Bluetooth wireless communication range is short, or the sound skips.
The headset does not operate properly
Cannot hear a person on a call.
Low voice from callers
Resetting or initializing the headset
Resetting the headset
Initializing the headset to restore factory settings
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Help Guide
Wireless Noise Canceling Stereo Headset
WF-SP700N
What you can do with the Bluetooth function
The headset uses BLUETOOTH ® wireless technology, allowing you to listen to music or make phone calls wirelessly.
Listening to music
You can receive audio signals from a smartphone or music player to enjoy music wirelessly.
Talking on the phone
You can make and receive a call hands-free, while leaving your smartphone or mobile phone in your bag or pocket.
4-730-308-11(4) Copyright 2018 Sony Corporation
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Help Guide
Wireless Noise Canceling Stereo Headset
WF-SP700N
About voice guidance
You will hear voice guidance in the following situations via the left unit of the headset.
When powering on: “Power on”
When powering off: “Power off”
When entering pairing mode: “BLUETOOTH pairing”
When establishing a Bluetooth connection: “BLUETOOTH connected”
When disconnecting a Bluetooth connection: “BLUETOOTH disconnected”
When the connection between the left unit and the right unit is established: “Battery level high”/“Battery level
medium”/“Battery level low”
When automatically turning off due to low battery: “Please recharge headset”
When turning on the noise canceling function: “Noise canceling”
When turning on the Ambient Sound Mode: “Ambient sound”
When turning off the noise canceling function and the Ambient Sound Mode: “Off”
When turning on the Quick Sound Settings function: "Quick sound settings"
When turning off the Quick Sound Settings function: “Off”
When the software version of your headset is 2.0.0 or later
When the Google Assistant is not available on the smartphone connected to the headset even if you press the
Google Assistant button on the headset: “The Google Assistant is not connected”
4-730-308-11(4) Copyright 2018 Sony Corporation
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Help Guide
Wireless Noise Canceling Stereo Headset
WF-SP700N
Checking the package contents
After opening the package, check that all items in the list are included in the package. If items are missing, contact your
dealer.
Numbers in ( ) indicate the item amount.
Wireless Noise Canceling Stereo Headset (1)
Micro-USB cable (approx. 50 cm (19 3/4 in.)) (1)
Charging case (1)
Long Hybrid silicone rubber earbuds (SS/S/M/L 2 each)
The size M earbuds come attached to the headset.
Arc supporter (M/L 2 each)
The size M arc supporters comes attached to the headset.
Reference Guide (1)
Operating Instructions (1)
Other documents (1 set) (*)
4-730-308-11(4) Copyright 2018 Sony Corporation
May not be supplied in some countries or regions.
*
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Help Guide
Wireless Noise Canceling Stereo Headset
WF-SP700N
Replacing the earbuds
The headset comes with the M size earbuds. If the headset tends to come off or you feel a lack of low frequency sound,
change the earbuds to another size to fit your right and left ears comfortably and snugly.
Long Hybrid silicone rubber earbuds
A: SS size (red)
B: S size (orange)
C: M size (green)
D: L size (light blue)
4-730-308-11(4) Copyright 2018 Sony Corporation
Remove the earbuds.
Do not pinch the end of the earbud when removing it.
1
Attach the earbuds.
Do not attach the earbuds loose or skewed.
2
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Help Guide
Wireless Noise Canceling Stereo Headset
WF-SP700N
Replacing the arc supporters
Size M arc supporters come attached to the headset.
If you feel the arc supporters are too small, replace them with the size L arc supporters.
Remove the earbuds, then remove the arc supporters.
Do not pull the end of the arc supporter when removing it.
1
Attach the arc supporters.
Arc supporter ( )
A : front
B : backside
A : Align the notch with the tongue.
2
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4-730-308-11(4) Copyright 2018 Sony Corporation
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