SMC Networks EZ Connect User manual

Quick Install Guide

SMC8002CM-US

EZ Connect™

USB/Ethernet Cable Modem

• Complies with DOCSIS 1.0 cable modem  

 requirements

• Concurrent USB and Ethernet support

• Up to 40Mpbs downstream and 10Mbps upstream

• Supports SNMP management

Contents

Introduction 1

Key Features 1

Description of Hardware 2

LED Functions 3

Installing the Modem 3

Package Contents 3

Mounting the Modem 4

System Requirements 4

Connecting the Modem 5

Installation 6

USB Installation for Windows 98, Window 2000 and Windows Me 6

Ethernet Installation for Windows 6

Windows 95/98/NT 6

Windows 2000 6

Making a Connection to the Ethernet Port 7

Product Specifications 8

General Specifications 8

Physical Characteristics 8

Troubleshooting 10

Cannot Connect to the Internet 10

Port and Cable Assignments 11

Straight-Through Wiring 12

Crossover Wiring 12

EMI Certification 13

FCC Class B Certification (USA) 13

Canada Department of Communications - Class B 13

CE Mark Declaration of Conformance 14

Safety Compliance 15

Underwriters Laboratories Inc. (USA) 15

Warranty 16

Contents

Introduction

The EZ Connect CableModemprovides high-speed Internetaccess over the the same

cable network system that brings cable TV service to the home. The data

transmission rate on the cable connection is asymmetric, in that it provides a higher

data rate in the downstream (receive) direction than in the upstream (transmit)

direction. Asymmetric operation is ideal for typical home and small office use where

files and information are downloaded more frequently than uploaded. This modem

has a USB connection which provides plug and play installation, and an Ethernet

connection that allows you to connect up to 16computers withthe use ofan

Ethernet hub.

Key Features

• High-speed Internet access over a cable network system

• Data rate of up to 10 Mbps upstream and 40 Mbps downstream

• Always-on digital connection eliminates dial-up delays, and provides transparent

reconnection when initiating any network request

• Operation with cable suppliers is ensured by DOCSIS compliance

• Enhances security with DES data encryption

• Supports Windows 98, Windows 98 Second Edition, Windows 95, Windows NT

4.0, Windows Me and Windows 2000

•Supports up to 16users through Ethernet connection

• Delivers USB plug-and-play installation and configuration

Quick Installation Guide

Description of Hardware

The SMC8002CM-US is an external DOCSIS-based cable modemproduct for high-speed

Internet access applications.The modem provides an optional USB or Ethernet

connection to a PC or LAN.In an Ethernet LANenvironment,itsupportsup to16

PCs, allowing shared Internet access.

The following figure shows the components of this modem:

Cable Connector USB Port RJ-45 Port

PWR LINK ACT STS

Status LEDs

ETHERNET

RESET

CABLE IN

POWER

Power Socket

USB

Installing the Modem

LED Functions

The EZ Connect Cable Modemcontainsfour LEDson the top panel.The operational

status of the modem is indicated by the LED conditions listed below.

Installing the Modem

Before installing the modem, verify that you have all the items listed under “Package

Contents”.Ifany ofthe items are missing or damaged,contactyour local SMC

distributor. Also, be sure you have all the necessary tools and cabling before

installing the modem

Package Contents

This package includes:

LED Status Description

PWR On Red Power is being supplied to the modem.

LINKOn GreenIndicates a valid 10/100Mbps Ethernet link.

ACT On Green Indicates that the modem is receiving data from the

service provider.

STS Off Indicates that the modem is starting up and searching

for an available channel to use to transmit data to the

service provider.

Flashing Green Indicates that the modem is attempting to establish a

connection to transmit data to the service provider.

On Green Indicates that the modem is online and fully

operational

•1EZ Connect Cable Modem (SMC8002CM-US)

• 1 switch stand • This Quick Installation Guide

• 1 driver diskette • power cord

• 1 USB modem cable (modem to

computer)

• Owner registration card

Quick Installation Guide

Mounting the Modem

The SMC8002CM-US comes witha slot-in stand withwhich itmay be mounted verticallyor

horizontally. To do this, simply slide the modem on to the stand with the flanges

provided on the base or the side. The two mounting options are illustrated below.

System Requirements

The SMC8002CM-US requires the following PC features tooperate:

• For USB connection:

- A PC equipped with a USB port

- Windows 98, Windows 98 SE, Windows Me or Windows 2000

• For Ethernet Connection:

-APC witha10/100 MbpsEthernetadaptercardinstalled

- Windows 95 or later, Windows NT 4.0 or later

ETHERNET

USB

CABLE IN

POWER

Slot-in stand

Status LEDs

RJ-45 Port

USB Port

Cable Connector

Power Socket

Flanges

RESET

Installing the Modem

Connecting the Modem

Before connecting the EZ Connect Cable Modem,contactyour cable service provider

and check the following points:

• Be sure that your service provider supplies a two-way data link.

• Check that they have set up an Internet Access Account. To do this you will need

to provide information that may include the product number and the modem MAC

address. You will find this information on the label on the base of the modem.

The modem must be correctly connected to the service provider’s cable jack. If you

are connecting both a TV and the modem to this outlet, you will need to use a

splitter. The splitter duplicates the signal onto a second wire.

1. Connect a 75-ohm coaxial TV cable between the splitter and the cable

connector at the back of the modem. Ensure that you do not bend the center

wire of the connector. Tighten both connectors by hand.

2. Connect the modem to a surge-protected power source.

3. Connect the modem:

- to a computer using the USB connection. (See “USB Installation for

Windows 98, Window 2000 and Windows Me” on page 6.)

- to a computer or Ethernet hub/switch using the Ethernet connection. ( See

“Making a Connection to the Ethernet Port” on page 7.)

4. The diagram below shows a typical computer/TV installation.

Cable TV Jack

Splitter

AC Power Outlet

Cable Modem

USB or Ethernet Connection

75-ohm coaxial cable

Power Cord

Quick Installation Guide

Installation

USB Installation for Windows 98,

Window 2000 and Windows Me

1. Insert the square (B-type) USB plug

of the USB cable into the USB port at

the back of the modem and the

rectangular (A-type) USB plug into

the USB port at the back of the

computer.

2. The “Found New Hardware” screen

will appear. Insert the driver disk.

When prompted for the location of a

driver, enter the drive letter of your

floppy disk drive.

3. Follow the instructions given to install the driver.

4. Reboot your computer when prompted.

Ethernet Installation for Windows

Toconnectthe EZ Connect CableModem to a computerthrough the Ethernet port,the

computer must have an Ethernet network adapter card installed, and be configured

for TCP/IP protocol.

Carry out the following steps to check that the computer’s Ethernet port is correctly

configured.

Windows 95/98/NT

1. Select Start/Settings/Control Panel.

2. Click on the Network icon.

3. For Windows NT, click the Protocols tab.

4. Select TCP/IP from the list of network protocols, this may include details of

adapters installed in your computer.

5. Click on “Properties”.

6. Select the option “Obtain an IP Address”.

Windows 2000

1. Select Start/Settings/Network and Dial-up Connections.

2. Click on “Local Area Connections”.

3. Select “TCP/IP” from the list of network protocols, this may include details of

adapters installed in your computer.

4. Click on “Properties”.

5. Select the option “Obtain an IP Address”.

Your service provider will now be able to automatically assign an IP address to your

computer.

ETHERNET

RESET

CABLE IN

USB

USB Port

USB Cable

(provided)

Installing the Modem

Making a Connection to the Ethernet Port

You can use straight-through

twisted-pair cable to connect the

Ethernet port on the modem to a PC.

1. Make sure you have installed a

10/100Mbps networkadaptercardin

the PC.

2. Prepare straight-through shielded

or unshielded twisted-pair cables

with RJ-45 plugs at both ends. Use

100-ohm Category 3, 4 or 5 cable

for this 10 Mbps Ethernet

connection.

3. Connect one end of the cable to the

RJ-45 port of the network interface card, and the other end to the Ethernet port

on the modem. When inserting an RJ-45 plug, be sure the tab on the plug clicks

into position to ensure that it is properly seated.

Caution: Do not plug a phone jack connector into any RJ-45 port. Use only twisted-pair

cables with RJ-45 connectors that conform with FCC standards.

Notes: 1. When connecting to a hub or switch use crossover cabling. (Refer to “Port

and Cable Assignments” on page 10 for a description of crossover cable.)

2. Make sure each twisted-pair cable does not exceed 100 meters (328 feet).

“straight through”

Cat 3, 4, or 5

UTP Cable

Network Adapter Card

ETHERNET

RESET

USB

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