Smart Start SSI 20/20 User manual
ACT
SSI 20/20-20/30 User Guide
1300 256 900
TAS Interlock Program
SSI 20/20 - 20/30 User Guide
CCIN-001 V1.5 June 2015
Contents
About Smart Start Interlocks 2
Release of participants data 2
When travelling 3
About our service agents 3
Service schedule 4
Rolling retest procedure 5
Program violations 7
Violation count down/permanent lockout & unlock codes 7
Common causes of unexpected breath sample violations 8
End of program procedure Court ordered program 9
Service Centre listing 10
Head unit diagram & keypad short cuts 11
SSI 20/20 - 20/30 G4 Camera 12
SSI 20/20 - 20/30 quick start reference 13
Displayed messages after taking a test 15
Head unit LCD messages 16
Caring for your device & corrective procedures 18
General advice 19
Frequently asked questions 20
Key terms and information 22
Equipment replacement & Interlock fees 23
Concession cards 25
Customer feedback 36
Car service logs 27
Participant program details 30
Web & Social Media 31
About Smart Start Interlocks
Release of Participants Data
Smart Start Interlocks specialises in the delivery of an effective and reliable alcohol
Interlock device. It is the world leader in alcohol interlock technology and alcohol
driver program management and the most experienced and proven alcohol
interlock service program to date in North America. Smart Start Interlocks operate in
the USA, Mexico, Sweden, Denmark, Finland, Poland, Russia, Chile, France,
New Zealand, Australia and Canada.
Smart Start Interlocks offers:
• Innovative and reliable technology used in programs overseas.
• Worldwide experience in alcohol interlock devices.
• Fuel cell Interlock devices.
• Reliable installations, servicing and reporting requirements.
Smart Start Interlocks proudly promotes the use of its most up-to-date alcohol
Interlock devices, the SSI-20/20 and SSI-20/30. These alcohol Interlock devices
have been installed in thousands of vehicles across the globe.
Under the current re-licencing scheme, participants are required to allow Smart
Start Interlocks to release their alcohol interlock data to RTA. By signing the lease
agreement form, the participant authorises Smart Start Interlocks to release, upon
request, reports on the use of the device, or any other information or reports
pertaining to the participation in, or compliance or non-compliance with the require-
ments of the program, not withstanding that such reports or information may contain
data of a personal nature which would otherwise be protected by law from disclo-
sure.
Participants upon request can obtain a copy of their logged data by completing the
online Participant Data Request Form found on the Smart Start web site.
Navigate to www.smartstartinterlocks.com.au, Support page, ACT
2
About our Service Agents
When Travelling to another state or territory, your interlock device can be serviced at
any of our service centers across Australia. Please log onto our website and
navigate to the service center pages for a complete list of service centers and
trading hours in your travelling state.
If you are not travelling in your vehicle and you nd the device locked out upon
return you will need to contact head ofce for an unlock code.
Please keep in mind that lease fees continue even if you are not using the vehicle
and multiple lease payments may be required on your return for service.
Please be sure to make servicing arangements prior to comencing with your travel
plans.
Smart Start Interlocks has appointed fully trained, qualied and trusted automotive
professionals to be our service agents to install, service, maintain and remove
Smart Start alcohol Interlock devices.
Please go to our website for updated store details and new service centre location
openings.
www.smartstartinterlocks.com.au
3
When Travelling
Service Schedule Diagram
Breath Test Denitions
• Initial Test: An initial test is required before the vehicle is able to start.
• Warning Re-test: A warning re-test will occur if alcohol or mouth contaminants
are detected but are under the violation thresh hold.
• The device will ask for re-tests every 3 minutes until the readings are
back to zero.
• Initial Violation Re-test: A violation re-test will be required if a positive sample
has been recorded.
• The rst re-test will occur after a 5 minute violation count down.
• If you provide a positive sample after your rst re-test count down
expiresthe device will onc again lock out, this time for 30 minutes.
• Rolling Re-test: A rolling re-test is a test that is randomly requested by the
interlock device while the engine is running.
Please refer to the violation limits on page 7
* After 14 days overdue for service you will be reported to the relevant authorities
4
Rolling Retest Procedure
1. Unit parameters have been set by Service Tas and require random rolling
re-tests. The rst test will occur within the rst 5 – 15 minutes and then randomly
over every consecutive hour after initial retest.
2. The device will indicate that it is time to submit a rolling retest by the screen
displaying “RETEST”, the LEDs ashing and the device beeper sounding.
3. You have 5 minutes to safely provide a breath sample. The road rules state that
you must nd a safe place and pull over.
4. Drink water.
5. Provide a breath sample.
6. Once a pass breath sample has been provided you can continue driving.
Please note, even if you have arrived at your destination and are about to
switch the Vehicle OFF, you must still provide a test. Failure to provide a test
is a violation and will put the device into early recall.
It is important that you provide a PASS breath sample. Eliminate
contaminants by drinking water. If a positive test sample is recorded for a
rolling retest you will be put into an immediate 7 day count down and will be
required to return for an unscheduled service to reset the device.
Important
5
Random Rolling Retest Schedule Diagram
• The random timer starts again after every breath test passed.
• You will be required to provide a breath sample in the rst 3 to 15 minutes of the
vehicle running.
• You will be required to provide a breath sample at random times ranging from 15
minutes to 60 minutes.
• Once the vehicle as been started, if the device says “BLOW”, you are required
to provided a breath sample.
• Missing a rolling retest request is counted as a violation.
• If a test is missed the device will imediately activate the horn and indicators and
ask for another test.
• Once the vehicle is turned off the device will lock for 30 minutes.
6
Program Violation Summary Victoria
255 Providing initial sample of .02 or higher
1 Providing a Rolling retest sample of .02 or higher
1 Missed Random retests
1 Circumvention (rolling starting etc.)
Violation count down
Once violation limits have been reached the interlock device will display a count
down for 7 days.
Permanent lockout
Once the count down has expired your device will permanently lock out and an
unlock code will be required to re-activate the device.
Unlock codes
Unlock codes cost $55.00 per code and a limit of 2 codes per service period. You
have 6 hours once the code has been entered before the device lock out. Once the
2 codes have been used the vehicle will then need to be towed to your service
centre at your cost.
To obtain an unlock code you must contact Smart Start head ofce on
1300 256 900.
You will need to be in the vehicle with the ignition turned on in preparation prior to
calling.
7
Common Causes of Unexpected Breath
Sample Violations
• Your SSI-20/20 or 20/30 is an Alcohol Measuring Device and will detect
even very small traces of alcohol.
• The above items are examples of common products that can cause
unexpected positive breath tests as they may contain ethanol
• Fermenting food products may also cause unexpected readings.
• It is recommended that you do not consume any of the above within
10 minutes before giving a test or while driving.
• It also recommended not to eat or drink anything apart from water
10 minutes before a giving test.
• Be aware you are required to provide random breath tests while the
car is running.
• DRINK WATER BEFORE EVERY TEST
8
End of Program Procedure
The RTA will notify you when the nal 3 months of your interlock period are ap-
proaching, about the requirements for the RTA to remove the ‘I’ condition from your
licence. Smart Start Interlocks will provide the RTA with reports of your compliance
with the interlock program conditions over the term of the interlock period. The RTA’s
decision to remove the ‘I’ condition will be based on this report and any other rele-
vant information.
Before you can drive without an interlock you will need to obtain a replacement li-
cence from the RTA, with the ‘I’ condition removed.
Driving on an ‘I’ condition licence without an interlock device installed may inpose a
maximum penalty of $7,000.00 or 6 months imprisonment or both.
9
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