Smart Start Alcohol Interlock User manual
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ALCOHOL INTERLOCK
USER MANUAL
Helping you get back on the road
0800 002 182
smartstartinterlocks.co.nz
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Smart Start Interlocks User Manual
Version 2.0
Last Modified 8th July 2019
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Welcome to Smart Start Interlocks
Thank you for choosing Smart Start for your interlock needs.
Smart Start Interlocks install and provide servicing for alcohol
interlock devices.
We're a team of Kiwis selected by the NZ Transport Agency to
provide alcohol interlocks nationwide. We offer friendly,
prompt service, and are here to support you through your
licence restoration process.
Supporting us is an extensive network of service centres
throughout the country who provide friendly, helpful and
quality service.
Smart Start Interlocks adhere to the alcohol interlock
guidelines and conform to all aspects of the required
legislation.
For support, call us on
0800 002 182
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Contents
Welcome to Smart Start Interlocks.................................3
1. The Alcohol Interlock .............................................7
1.1 Handset Shortcuts .............................................7
1.2 Parts of the Interlock .........................................8
Head Unit.........................................................8
Relay ..............................................................8
Curly Cord ........................................................8
Retainer Clips ....................................................8
Mouthpiece .......................................................8
1.3 Caring for the Interlock .........................................9
Device Care.......................................................9
Hygiene ...........................................................9
Tampering and Misuse ..........................................9
2. Preparation ....................................................... 10
2.1 Preparing for a Test......................................... 10
2.2 Clearing Contaminants...................................... 10
3. Use of the Interlock ............................................. 11
3.1 Start-up Procedure .......................................... 11
3.2 Taking a Test................................................. 12
3.3 Rolling Re-tests .............................................. 12
3.4 Monthly Service .............................................. 13
3.5 Violations ..................................................... 13
3.6 Lockouts ...................................................... 14
5-Minute Lockout .............................................. 14
30-Minute Lockout............................................. 14
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Service Lockout................................................ 15
Violation Lockout.............................................. 15
4. Troubleshooting.................................................. 16
4.1 Abort Messages............................................... 16
Abort Early ..................................................... 16
Abort Hum ...................................................... 16
Abort Hard...................................................... 16
Don’t Inhale .................................................... 16
Abort Tamper .................................................. 16
Abort Pump..................................................... 17
4.2 Service Messages............................................. 17
Appt ##:##...................................................... 17
SRVLCK @0d:## ................................................ 17
SRVLCK @0d:00 ................................................ 17
4.3 Other Messages .............................................. 18
RESTART ##:##................................................. 18
BLOW ##:## .................................................... 18
4.4 Towing, Mechanical Servicing and Repairs............... 18
Towing Your Vehicle .......................................... 18
WOF and Servicing............................................. 18
Jump-Starting the Vehicle ................................... 19
4.5 Contaminants ................................................ 20
5. Removal........................................................... 21
6. Frequently Asked Questions.................................... 22
Smart Start Service Centres ....................................... 26
Notes ................................................................. 27
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Add your local service centre information here:
Address
Phone
Hours
Technician
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1. The Alcohol Interlock
An alcohol interlock is a breathalyser which is wired into the
ignition of a vehicle. The user must take and pass a breath
test before the vehicle will start.
The interlock has no effect on engine
operation and will not turn off the
vehicle when it’s in use.
The interlock is mounted on the vehicle
dashboard where it can be seen and
heard at all times.
1.1 Handset Shortcuts
#1 Service time and date
#2 Display ignition and battery voltage
#5 Creates a call code for a lockout code
#0 To enter the lockout code
#9 Head and relay serial numbers
If your interlock is not working like you think it should or you
need help with the interlock, call 0800 002 182.
If your call is outside normal business hours, you'll be asked to
leave a message. Please be sure to include your full name,
phone number and full details of why you're calling so we can
help you. If your call isn't urgent, you'll be called back on the
next business day.
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1.2 Parts of the Interlock
Head Unit
The head unit is mounted
on the vehicle dash and
connected to the relay via
the curly cord.
Relay
The relay is mounted under
the vehicle dash and isn't
visible to the driver.
Curly Cord
The curly cord connects the
head unit to the relay.
Retainer Clips
These clips secure the curly
cord to the head unit.
Mouthpiece
Mouthpieces are attached
to the head unit.
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1.3 Caring for the Interlock
Device Care
Do not place the interlock on the floor, where you can’t see or
hear it, or where it may be damaged. Do not expose the unit
to moisture or liquids.
You are responsible for damage due to
negligence or abuse of the device.
Hygiene
The recommended procedure for cleaning your mouth pieces
is with boiling water. Ensure the mouthpiece is completely dry
before re-inserting into the device. The use of cleaning wipes
may affect your breath sample when taking a test due to
alcohol products within the wipes.
Tampering and Misuse
Do not attempt to circumvent, tamper with or otherwise
misuse this device. The device is designed to detect and
record these incidents as a violation and may result in you not
being granted permission to exit the programme.
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2. Preparation
2.1 Preparing for a Test
From the time you get into your car until the point at which
you're able to turn on your vehicle, the process may take
several seconds to several minutes (depending on your ability
to complete a test). With your personal safety in mind, take
special care when and where you park your vehicle.
To power up the interlock, turn your ignition switch
to the "on" position. This is the position where all
the dash lights and accessories come on.
If you have a push-button start vehicle, you may have to push
the start button twice to enter the ignition on mode.
2.2 Clearing Contaminants
Before you take a test it's important to eliminate breath
contaminants such as mouthwash, breath-mints, cigarette
smoke and food which could cause an alcohol reading.
1. Rinse your mouth
with water. Swishing
with water helps to
break up food particles
in the mouth.
2. Take a few deep breaths away
from the interlock then bring the
interlock to your mouth ready to
blow. Exhaling completely aids in
providing a full breath sample.
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