Smart Eye AI-X User manual
AI-X
User Guide
Version 9.0
Contents
1 Introduction ......................................... 1
1.1 Intendeduse ...................................... 1
2 Software and System Requirements ........................... 2
2.1 Systemrequirements ................................. 2
2.2 Compatiblesoftware.................................. 2
3 AI-X Hardware ........................................ 3
3.1 What’sinthebox.................................... 3
3.2 Productcare ...................................... 3
4 Setup ............................................. 4
4.1 Softwareinstallation .................................. 4
4.2 Mounting ........................................ 5
4.3 Cameracalibration................................... 6
5 Support ............................................ 8
5.1 Troubleshooting..................................... 8
5.2 Customersupport ................................... 8
Appendix A Safety and Compliance ............................ 9
A.1 Compliance....................................... 9
A.2 OperatingTemperature ................................ 9
Appendix B Technical Specifications ........................... 10
1 Introduction
The Smart Eye AI-X is a screen-based high-performance eye tracker. The AI-X design makes
it easy to switch between different projects, screens, and situations.
This manual contains useful information about the AI-X eye tracker, ranging from safety and
compliance to product care. It also contains information about the mounting procedure and
software setup. If any questions or difficulties arises, do not hesitate to contact the support.
1.1 Intended use
The AI-X eye tracker is designed for screen-based eye tracking research within marketing, UX
and media. The AI-X works well in all indoor illumination conditions, and offers precise and
accurate eye tracking on screens up to 24”.
Smart Eye AI-X eye tracker
2 Software and System Requirements
2.1 System requirements
Operating System Windows 10 Anniversary Update (version 1607) or newer
RAM 4 GB
CPU Quad core 6th generation Intel Core or Intel Xeon processor
or newer
Camera Interface USB 3.0
Maximum Screen Size 24” (16:9 aspect ratio)
2.2 Compatible software
iMotions www.imotions.com
3 AI-X Hardware
3.1 What’s in the box
AI-X eye tracker
Two Chem PadTM wipes for cleaning the mounting area
Two mounting brackets with tape
Safety and setup info note
3.2 Product care
The front glass of the eye tracker needs to be clean in order to ensure optimal tracking. If dirt
or dust ends up on the front glass, the eye tracker has to be cleaned in a correct manner.
To clean the front glass use a dry microfiber cloth intended for cleaning cameras, camera
lenses, or eyeglasses and carefully wipe the front glass. If unsupported cleaning methods are
used the eye tracker might be damaged.
Warning! Do not use alcohol to clean the front glass, as it may damage the eye tracker!
4 Setup
4.1 Software installation
The software Smart Eye Tracker needs to be installed before using your eye tracker. Follow
the installation steps below.
1. Launch the Smart Eye Tracker installer by double clicking it.
2. Click the Install button to start the installation.
3. A User Account Control window will be opened, click Yes to continue.
4. A Windows Security window will be opened, click Install to install eye tracker drivers. The
installation may take a while.
5. Click the Close button when the installation has finished to exit the installer.
4.2 Mounting
The mounting bracket and Chem PadTM wipe can be found in the box. To mount the eye tracker
follow the steps below:
1. Find the center of the lower screen edge by marking manually or by using the center
marker in the Smart Eye Setup Tool.
2. Clean the mounting area around the center with the Chem PadTM wipe.
3. Remove the adhesive tape cover from the bracket.
4. Align the center of the bracket with the center of the lower screen edge. Make sure the
bracket is straight. Press and hold for 30 seconds.
5. Attach the eye tracker to the bracket and connect the eye tracker to the computer using
the supplied cable. If the cable is of type USB-A, make sure to connect it to a USB 3.0
port on the computer.
4.3 Camera calibration
Please note that the Smart Eye Setup Tool sometimes uses the word camera instead of eye
tracker. In this context the words are synonyms.
1. Run the Smart Eye Setup Tool. The Smart Eye Setup Tool is found in the Windows Start
Menu.
Smart Eye Setup Tool
2. Select your camera type.
3. Specify on which screen your camera is mounted (if you have a single screen setup, this
step is not necessary). Click the Identify button if you are not sure which screen your
camera is mounted to. To be able to identify your screen a unique letter will be displayed
on each screen connected to your computer.
4. Click the Calibrate button. The calibration window will be opened in full screen mode on
the screen that your camera is mounted to.
Calibration window
5. Calibrate your camera by aligning the dashed lines to the edges of the camera. Con-
firm the calibration by pressing Enter. Once confirmed, the calibration is saved, and the
Smart Setup Tool can be closed.
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