SMART Board 6000S Series User manual

Cover

SMARTBoard®

6000S | 6000SPro

series interactive displays

User guide

SBID-6265S-V3-P | SBID-6275S-V3-P | SBID-6286S-V3-P

SBID-6065S-V3-P | SBID-6075S-V3-P | SBID-6086S-V3-P

SBID-6465S-V3-P | SBID-6475S-V3-P | SBID-6486S-V3-P

IDS665-3 | IDS675-3 | IDS686-3

IDS665-1 | IDS675-1 | IDS686-1

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smarttech.com/kb/171415 2



Learn more

This guide and other resources for SMARTBoard 6000S and 6000S Pro series

interactive displays are available in the Support section of the SMARTwebsite

(smarttech.com/support). Scan this QRcode to view these resources on your

mobile device.

ENERGY STAR® is the government-backed symbol for energy efficiency, providing simple, credible, and unbiased information that consumers and

businesses rely on to make well-informed decisions. ENERGY STAR-certified products are the simple choice for energy efficiency, making it easy for

consumers and businesses to make purchases that save them money and protect the environment. The U.S. EPA ensures that each product that earns the

label is independently certified to deliver the quality, performance, and savings that users have come to expect.

As shipped, your display delivers ENERGY STAR performance and savings. However, changing some settings may increase energy consumption beyond

the limits required for ENERGY STAR certification. For example, increased brightness and contrast will increase power consumption.

Please consider the environment when you choose non-ENERGY STAR settings.

Licenses

The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI logo are trademarks or registered trademarks of HDMI

Licensing LLC in the United States and other countries.

The Bluetooth word mark is owned by the Bluetooth SIG, Inc. and any use of such marks by SMARTTechnologiesULC is under license.

Trademark notice

SMART Board, SMART Notebook, SMART TeamWorks, SMART Meeting Pro, Pen ID, HyPr Touch, Object Awareness, Silktouch, Tool Explorer, smarttech, the SMART logo and all

SMART taglines are trademarks or registered trademarks of SMART Technologies ULC in the U.S. and/or other countries. The Bluetooth word mark is owned by the Bluetooth

SIG, Inc. and any use of such marks by SMART Technologies ULC is under license. The Adopted Trademarks HDMI, HDMI High-Definition Multimedia Interface, and the HDMI

Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries. All other third-party product and company

names may be trademarks of their respective owners.

any language in any form by any means without the prior written consent of SMARTTechnologiesULC. Information in this manual is subject to change without notice and does

not represent a commitment on the part of SMART.

This product and/or use thereof is covered by one or more of the following U.S. patents:

www.smarttech.com/patents

March 30, 2022

smarttech.com/kb/171415 3

Important information

Note

Refer to the

SMARTBoard 6000S and 6000S Pro series interactive displays installation and

maintenance guide

(smarttech.com/kb/171414) for important information about installing and

maintaining the display.

Warning

lDo not open or disassemble the display. You risk electrical shock from the high voltage inside the

casing. Opening the casing also voids the warranty.

lDo not stand (or allow children to stand) on a chair to touch the surface of the display.

lTo reduce the risk of fire or electric shock, do not expose the display to rain or moisture.

lDo not insert objects inside the cabinet ventilation holes, because they could touch dangerous

voltage points and cause electric shock, fire or product damage which may not be covered by

the warranty.

lDo not place heavy objects on the power cable. Damage to the cable could cause shock, fire, or

product damage which may not be covered by the warranty.

lIf the glass is broken, do not touch the liquid crystal. To prevent injury, handle glass fragments

with care when disposing of them.

lDisconnect the display’s power cable from the wall outlet and seek assistance from qualified

service personnel if any of the following occur:



oThe power cable or plug is damaged



oLiquid is spilled into the display



oObjects fall into the display



oThe display is dropped



oStructural damage, such as cracking, occurs



oThe display behaves unexpectedly when you follow operating instructions

smarttech.com/kb/171415 4

Contents

Important information 3

Chapter 1 Welcome 6

About this guide 6

About the display 7

Identifying your specific model 13

Accessories 15

More information 17

Chapter 2 Using basic features 18

Waking up the display and putting it back in to an energy saving mode 19

Using the Home button 20

Using the convenience panel 21

Using the remote control 22

Using touch 24

Using the pens and erasers 26

Adjusting the volume 28

Using the microphone array 29

Freezing or hiding the screen 30

Using additional tools and manipulatives 32

Using the SMART ID card on your display 38

Chapter 3 Using the iQ apps 42

Using the Apps Library 42

Using the SMARTSensors app 42

Using the Files Library 43

Using SMARTWhiteboard 43

Using Browser 43

Using Screen Share 43

Using SMARTMirror 44

Using Input 44

Using screenshots 44

Installing third-party apps 45

Cleaning up the display 45

Using kapp Whiteboard 45

Chapter 4 Connecting computers and other devices 46

Installing and using SMART software 46

Contents

smarttech.com/kb/171415 5

Connecting room computers and guest laptops 49

Connecting a SMART OPS PC module 52

Connecting USB drives, peripherals, and other devices 52

Chapter 5 Troubleshooting 54

The display isn’t turning on 54

The display is turning on when it shouldn’t 55

The screen is blank or there’s a problem with the image on the screen 55

There’s no sound or there’s a problem with the sound 57

Touch isn’t working as expected 58

The pens and erasers aren’t working as expected 58

iQ apps aren’t working as expected 59

SMART software on connected computers isn’t working as expected 59

The SMART OPS PC module isn’t working as expected 60

Contacting your reseller for additional support 60

Certification and compliance 61

smarttech.com/kb/171415 6

Chapter 1 Welcome

About this guide 6

About the display 7

Touch 7

Writing, drawing and erasing 8

Support for additional pens and tools 8

iQ experience 8

Display 9

Audio 9

Network connectivity 9

Room computers and guest laptops 10

Accessory slot 10

Convenience panel 10

Proximity sensor 11

Ambient light sensor 11

Remote control and IR sensor 12

Temperature and humidity sensors 12

Microphone array 12

NFC sign in 13

Mounting hardware 13

Accessory mounting points 13

Identifying your specific model 13

Accessories 15

Pen accessory kit 16

Tool Explorer-enabled objects and manipulatives 16

SMART OPS PC module 16

Stands 16

USB extenders 17

More information 17

This chapter introduces the SMARTBoard® 6000S and 6000S Pro series interactive displays.

About this guide

This guide explains how to use a SMARTBoard 6000S or 6000S Pro series interactive display.

Chapter 1 Welcome

smarttech.com/kb/171415 7

This guide is for people who use SMART Board interactive displays. Documentation and resources for

those who install and maintain displays is also available (see

More information

on page17).

About the display

The SMART Board 6000S or 6000S Pro series interactive display with iQ is the hub of your classroom or

meeting room.

Note

The following features are available on the SMART Board 6000S (V3) models. SMART Board 6000S

and 6000S (C) models don’t include a microphone array, and the sensors are located in the top-left

corner of the display’s frame.

The display includes an extensive set of features and components:

Touch

You can do everything on the display that you can do at your computer—open and close applications,

meet with others, create new documents or edit existing ones, visit websites, play and manipulate videos,

and so on—by touching the display’s surface.

You can use an array of gestures within applications, including panning, scaling, rotating and zooming in

and out.

The display’s advanced HyPr Touch™ (HybridPrecisionTouch) with InGlass™ touch technology provides

a natural, intuitive writing and touch experience with high accuracy and low latency. In addition, its

Silktouch ultra-smooth finish allows you to use the display for hours without finger burn.

For more information, see

Using touch

on page24.

Chapter 1 Welcome

smarttech.com/kb/171415 8

Writing, drawing and erasing

The display comes with a black pen and a red pen that you

can use to write or draw on the screen.

The display also includes two erasers, which you can use to

erase digital ink.

With Object Awareness, the display responds automatically

to the tool or object you’re using, whether it’s a pen, finger,

eraser, or palm. The display’s Pen ID and Simultaneous Tool

Differentiation technologies allow multiple people to write

independently and simultaneously, using different colored ink.

For more information, see

Using the pens and erasers

on page26.

Support for additional pens and tools

The SMART Board 6000S features the Tool Explorer™ platform, which enables you to use other SMART-

authorized pens and tools in addition to those supplied with the display. The Tool Explorer platform lets

teachers and students manipulate real-world objects to interact intuitively with on-screen objects and

digital content, increasing engagement and knowledge retention.

For more information about using Tool Explorer-enabled objects on the display, see

Using additional

tools and manipulatives

on page32.

For more information about available tool kits, see smarttech.com/kb/171796.

iQ experience

If enabled, the display’s iQ experience provides one-touch access to collaborative tools, such as a

whiteboard, wireless screen sharing, and a web browser. There’s no need for wires, cables, or manual

software and firmware updates.

Note

Some features, such as Browser and Screen Share, require a properly configured network connection.

Chapter 1 Welcome

smarttech.com/kb/171415 9

Press the Home button on the display (pictured) or the remote control to

open the Home screen. From the Home screen, you can open the iQ

apps, switch inputs, and adjust settings.

For more information about the Home button and the Home screen, see

Using the Home button

on page20.

For more information about the iQ apps, see

Chapter 3 Using the iQ apps

on page42.

Display

The 4K ultra-high-definition LED display provides optimal image clarity and wide viewing angles.

The size of the display varies by model:

Models Size (diagonal)

SBID-6265S-V3, SBID-6265S-V3-PW, SBID-6265S-V3-P, SBID-6065S-V3, SBID-6065S-V3-PW,

SBID-6065S-V3-P, SBID-6465-V3-P

SBID-6265S-C, SBID-6265S-CPW, SBID-6065S-C, SBID-6065S-CPW

SBID-6265S, SBID-6265S-PW, SBID-6065S, SBID-6065S-PW, SBID-6065S-P

65"

SBID-6275S-V3, SBID-6275S-V3-PW, SBID-6275S-V3-P, SBID-6075S-V3, SBID-6075S-V3-PW,

SBID-6075S-V3-P, SBID-6475-V3-P

SBID-6275S-C, SBID-6275S-CPW, SBID-6075S-C, SBID-6075S-CPW

SBID-6275S, SBID-6275S-PW, SBID-6075S, SBID-6075S-PW, SBID-6075S-P

75"

SBID-6286S-V3, SBID-6286S-V3-PW, SBID-6286S-V3-P, SBID-6086S-V3, SBID-6086S-V3-PW,

SBID-6086S-V3-P, SBID-6486-V3-P

SBID-6286S-C, SBID-6286S-CPW, SBID-6086S-C, SBID-6086S-CPW

SBID-6286S, SBID-6286S-PW, SBID-6086S, SBID-6086S-PW, SBID-6086S-P

86"

Audio

The display includes two 20 W integrated speakers, which are designed to provide sound at the front of a

room.

Network connectivity

The display requires a network connection for downloading software and firmware updates, and a

number of the iQ apps require a network connection as well.

You can connect to a network using Wi-Fi or an Ethernet cable:

lThe Wi-Fi module supports both 2.4 and 5 GHz bands.

lThe two RJ45 jacks allow you to connect the display and an external device, such as a computer, to

a Gigabit Ethernet network.

Chapter 1 Welcome

smarttech.com/kb/171415 10

Room computers and guest laptops

You can connect room computers and guest laptops to the display and view and interact with their

inputs.

The display comes with SMART software that you can install on connected computers to take full

advantage of the display’s features while using the connected computers.

For more information, see

Connecting room computers and guest laptops

on page49.

Accessory slot

You can install an OPS-compatible device, such as a SMART OPS PC module, in the accessory slot.

SMARTOPS PC modules provide a complete Windows® 10 Pro installation.

For more information on SMART OPS PC modules, see

SMART OPS PC module

on page16.

Note

Unlike previous SMART Board interactive displays, the SMART Board 6000S and 6000S Pro series

interactive displays don’t require an iQ appliance in the accessory slot. The iQ experience is built into

these interactive displays (see

iQ experience

on page8). For this reason, SMART doesn’t support

installing iQ appliances in these displays’ accessory slots. However, the AM50 appliance allows the

use of an Intel Compute Card on the 6000S and SMART Board 6000S (C) models.

Convenience panel

The convenience panel provides buttons for turning the display on and

off, controlling the volume, freezing and unfreezing the screen, and

showing and hiding a screen shade. It also includes connectors for USB

peripherals and a computer or other input source (available connectors

vary by model, see

Connecting room computers and guest laptops

page49).

For more information about the convenience panel, see

Using the

convenience panel

on page21.

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