SMART Board 600ix User manual

SMARTBoard® 600ix

Interactive whiteboard system

Configuration and user’s guide

Read this guide on your smart phone or other mobile device.

FCC warning

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide

reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio

frequency energy and, if not installed and used in accordance with the manufacturer’s instructions, may cause harmful interference to radio communications. Operation of

this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

Trademark notice

SMARTBoard, SMARTNotebook, SMARTMeetingPro, Actalyst, SMARTGoWire, SMARTBridgit, SMARTPodium, SMARTHub, smarttech, the SMART logo and all

SMART taglines are trademarks or registered trademarks of SMARTTechnologiesULC in the U.S. and/or other countries. Windows, Microsoft, Excel, PowerPoint and

InternetExplorer are either registered trademarks or trademarks of Microsoft Corporation in the U.S. and/or other countries. Apple, Macintosh, Mac, iMac and PowerBook

are trademarks of Apple Inc., registered in the U.S. and other countries. VESA is a registered trademark of The Video Electronics Standards Association. All other third-

party product and company names may be trademarks of their respective owners.

into any language in any form by any means without the prior written consent of SMARTTechnologiesULC. Information in this manual is subject to change without notice

and does not represent a commitment on the part of SMART.

One or more of the following patents: US6320597; US6326954; US6540366; US6741267; US7151533; US7687736; US7757001; USD616462; USD617332; and USD633546.

Other patents pending.

01/2012

Important information

Before you install and use your SMARTBoard®600ix interactive whiteboard system, read and

understand the safety warnings and precautions in this user’s guide and the included warnings

document. These safety warnings and precautions describe the safe and correct operation of your

interactive whiteboard system and its accessories, helping you to prevent injuries and equipment

damage. Ensure that your interactive whiteboard system is always being used correctly.

In this document, “interactive whiteboard system” refers to the following:

lSMARTBoard 600 series interactive whiteboard

lSMARTUX60 projector

lAccessories and optional equipment

The projector included with your system is designed to work only with certain SMARTBoard

interactive whiteboard models. Contact your authorized SMART reseller (smarttech.com/where) for

more information.

Safety warnings, cautions and important

information

Installation

W W A R N I N G

lFailure to follow the installation instructions shipped with your SMART product could result in

personal injury and damage to the product.

lTo reduce the risk of fire or electric shock, do not expose the SMART product to rain or

moisture.

lTwo people are required to mount your SMART product because it may be too heavy for one

person to safely maneuver.

When you lift your interactive whiteboard, you and your assistant should stand on either side

of the screen, supporting its weight at the bottom while balancing the top with your other

hands.

lWhen mounting the projector boom on a framed or hollow wall, attach both the mounting

bracket and the safety tether to a stud to safely support the projector’s weight. If you use only

drywall anchors, the drywall can fail, resulting in possible personal injury, and damage to the

product which may not be covered by your warranty.

lDo not leave cables on the floor where they can be a tripping hazard. If you must run a cable

over the floor, lay it in a flat, straight line and secure it to the floor with tape or a cable

management strip of a contrasting color. Handle cables carefully and avoid excessive

bending.

C C A U T I ON

lDo not operate this unit immediately after moving it from a cold location to a warm location.

When the unit is exposed to such a change in temperature, moisture can condense on the

lens and crucial internal parts. Allow the system to stabilize to room temperature before

operation to prevent possible damage to the unit.

lDo not place the unit in hot locations, such as near heating equipment. Doing so could cause

a malfunction and shorten the life of the projector.

lAvoid setting up and using the SMART product in an area with excessive levels of dust,

humidity and smoke.

lDo not place your SMART product in direct sunlight or near any appliance that generates a

strong magnetic field.

lIf you need to lean the interactive whiteboard against a wall before you mount it, make sure it

remains in an upright position, resting on the pen tray brackets, which can sustain the weight

of the interactive whiteboard.

Do not rest the interactive whiteboard on its side or on the top of the frame.

I M P O R T A N T I N F O R M A T I O N

lYou must connect the USB cable that came with your SMARTBoard interactive whiteboard

to a computer that has a USB compliant interface and that bears the USB logo. In addition,

the USB source computer must be compliant with CSA/UL/EN 60950 and bear the CE mark

and CSA and/or UL Mark(s) for CSA/UL 60950. This is for operating safety and to avoid

damage to the SMARTBoard interactive whiteboard.

I I M P O R T A N T

lUse the SMARTBoard 685ix and D685ix interactive whiteboard systems installation

instructions (smarttech.com/kb/137394) to install your interactive whiteboard, projector and

ECP.

lMake sure an electrical socket is near your SMART product and remains easily accessible

during use.

lUsing your SMART product near a TV or radio could cause interference to the images or

sound. If this happens, move the TV or radio away from the projector.

Operation

W W A R N I N G

lIf you are using an audio system, use only the power supply included with that product.

Using the wrong power supply might create a safety hazard or damage the equipment. If in

doubt, refer to the specification sheet for your product to verify the power supply type.

lDo not climb (or allow children to climb) on a wall- or stand-mounted SMARTBoard

interactive whiteboard.

Do not climb on, hang from or suspend objects from the projector boom.

Climbing on the interactive whiteboard or projector boom could result in personal

injury or product damage.

C C A U T I ON

lDo not block the projector’s ventilation slots and openings.

lAvoid putting the projector into Standby mode during the lamp ignition phase because this

can lead to premature lamp failure. Keep the projector lamp on for a minimum of 45 minutes

before putting it into Standby mode to preserve the lamp life.

I M P O R T A N T I N F O R M A T I O N

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lIn a high altitude location over 6000' (1800 m), where the air is thin and cooling efficiency is

reduced, use the projector with the fan mode set to High.

lCycling power to the projector repeatedly can lock or damage your SMART product. After

you put the product into Standby mode, wait at least 45 minutes for cooling before starting

the product again.

lIf dust or small items prevent pen tray buttons from being pressed or cause constant button

contact, remove the obstructions carefully.

I I M P O R T A N T

lIf you have peripheral devices that do not use a 4-pin mini-DIN S-video connector, an RCA

Composite video jack or an HDMI video connector, or if your device has an audio connection

that does not use RCA jacks, you may need to purchase third-party adapters.

lThere are no projector menu options on the ECP. Keep your remote control in a safe place

because the ECP is not a substitute for the remote control.

lDo not disconnect cables from the ECP to connect peripheral devices because you could

disconnect controls for your interactive whiteboard.

lDisconnect the product from its power source when it’s not used for a long period.

Cleaning

C C A U T I ON

lBefore you clean the projector, press the Power button twice on the ECP or remote

control to put the system in Standby mode, and then allow the lamp to cool for at least 30

minutes.

lDo not spray cleaners, solvents or compressed air near any part of the projector because

they can damage or stain the unit. Spraying the system could spread a chemical mist on

some of the projector’s components and lamp, resulting in damage and poor image quality.

lDo not allow liquids or commercial solvents of any kind to flow into the projector.

I M P O R T A N T I N F O R M A T I O N

I I M P O R T A N T

lPut your SMART product into Standby mode before cleaning it.

lFollow these guidelines to clean the projector:

oWipe the exterior of the projector with a lint-free cloth.

oIf necessary, use a soft cloth moistened with a mild detergent to clean the projector

housing.

oDo not use abrasive cleaners, waxes or solvents.

oAvoid touching the lens. If it is necessary to clean the lens:

oUse liquids or commercial solvents (such as glass cleaners) to clean the lens,

but do not spray them directly on the system.

oUse protective gloves and dip a lint-free cloth (such as Purestat PW2004) in an

anti-static solvent (such as Hyperclean EE-6310).

oGently wipe the lens from the center to the edge. Do not apply any pressure to

the lens.

Service

W W A R N I N G

lThere are no user-serviceable parts inside the pen tray. Only qualified personnel should

disassemble the pen tray’s printed circuit boards, and this procedure must be done with

proper electrostatic discharge (ESD) protection.

C C A U T I ON

lDo not adjust any settings in the service menu other than those listed in the following

procedures. Changing other settings might damage or affect the operation of your projector

and may invalidate your warranty.

lWhen transporting your SMART product, repack it with as much of the original packaging as

possible. This packaging was designed with optimal shock and vibration protection.

lIf your SMART product requires replacement parts, make sure the service technician uses

replacement parts specified by SMARTTechnologies or parts with the same characteristics

as the original.

I M P O R T A N T I N F O R M A T I O N

Environmental requirements

Before you install your SMARTBoard600 interactive whiteboard system, review the following

environmental requirements.

Environmental

requirement

Parameter

Operating temperature l41°F to 95°F (5°C to 35°C) from 0' to 6000' (0 m to 1800 m)

l41°F to 86°F (5°C to 30°C) from 6000' to 9800' (1800 m to 3000 m)

Storage temperature l-4°F to 104°F (-20°C to 40°C)

Humidity l30% to 80% relative humidity, non-condensing

lHumidity above 80% could cause slight wrinkling in the screen

surface sheet. The wrinkles disappear when the humidity lowers.

Water and fluid

resistance

lIntended for indoor use only. Doesn’t meet any salt-spray or water

ingress requirements.

lDon’t pour or spray liquids directly onto your interactive whiteboard,

the projector or any of its sub-components.

Dust lIntended for use in office and classroom environments. Not for

industrial use where heavy dust and pollutants can cause

malfunctions or impaired operation. Periodic cleaning is required in

areas with heavier dust. See Cleaning the projector on page 31 for

information on cleaning the SMARTUX60 projector.

lDesigned for pollution degree 1 (P1) as per EN61558-1, which is

defined as “No pollution or only dry non-conductive pollution”.

Electrostatic discharge

(ESD)

lEN61000-4-2 severity level 4 for direct and indirect ESD

lNo malfunction or damage up to 8kV (both polarities) with a 330

ohm, 150 pF probe (air discharge)

lUnmated connectors meet no malfunction or damage up to 4kV

(both polarities) for direct (contact) discharge

Cables lAll SMARTBoard600ix interactive whiteboard system cables

should be shielded to prevent potential accidents and degraded

video and audio quality.

Conducted and radiated

emissions

lEN55022/CISPR 22, Class A

I M P O R T A N T I N F O R M A T I O N

Contents
Important information i
Safety warnings, cautions and important information i
Environmental requirements vi
Chapter 1: About your interactive whiteboard system 1
SMARTBoard600ix interactive whiteboard system features 2
Included accessories 5
Optional accessories 6
Chapter 2: Installing your interactive whiteboard system 7
Choosing a location 7
Choosing a height 8
Routing the cables 8
Installing SMART software 8
Locking the pen tray to your interactive whiteboard 9
Chapter 3: Using your interactive whiteboard system 11
Using your projector 11
Using your interactive whiteboard 24
Using the Extended Control Panel (ECP) 24
Chapter 4: Integrating other devices 27
Video format compatibility 27
Connecting peripheral sources and outputs 30
Chapter 5: Maintaining your interactive whiteboard system 31
Maintaining your interactive whiteboard 31
Cleaning the projector 31
Focusing and adjusting the projector image 32
Replacing the projector lamp 33
Chapter 6: Troubleshooting your interactive whiteboard system 39
Before you start 40
Determining you interactive whiteboard system’s status 41
Resolving interactive whiteboard issues 43
Resolving projector issues 44
Resolving ECP issues 50
Accessing the service menu 50
Transporting your interactive whiteboard system 51
vii

Appendix A: Remotely managing your system through a network interface 53
Web page management 53
Simple Network Management Protocol (SNMP) 60
Appendix B: Remotely managing your system through an RS-232 serial interface 61
Connecting your room control system to the SMARTUX60 projector 62
Projector programming commands 64
Appendix C: Disabling user USB access 77
Appendix D: Remote control code definitions 81
Appendix E: Hardware environmental compliance 83
Waste Electrical and Electronic Equipment regulations (WEEE directive) 83
Restriction of Certain Hazardous Substances (RoHS directive) 83
Batteries 83
Packaging 84
China’s Electronic Information Products regulations 84
Index 85
C O N T E N T S
viii