SMART Board 800ixe-MP User manual

SMARTBoard™

800ixe-MP

Interactive whiteboard system with

appliance

Configuration and user’s guide

Product registration

If you register your SMART product, we’ll notify you of new features and software upgrades.

Keep the following information available in case you need to contact SMARTSupport.

Serial number:

Date of purchase:

FCC warning

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide

reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio

frequency energy and, if not installed and used in accordance with the manufacturer’s instructions, may cause harmful interference to radio communications. Operation of

this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

Trademark notice

SMART taglines are trademarks or registered trademarks of SMART Technologies ULC in the U.S. and/or other countries. Brilliant Color, DLP, DLP Link and Texas

Instruments are trademarks of Texas Instruments. Blu-ray is a trademark of the Blu-ray Disc Association. Microsoft and Windows are either registered trademarks or

trademarks of Microsoft Corporation in the U.S. and/or other countries. HDMI is a trademark or registered trademark of HDMI Licensing LLC. All other third-party product

and company names may be trademarks of their respective owners.

into any language in any form by any means without the prior written consent of SMARTTechnologiesULC. Information in this manual is subject to change without notice

and does not represent a commitment on the part of SMART.

One or more of the following patents: US6320597; US6326954; US6540366; US6563491; US6741267; US6803906; US6829372; US6919880; US6954197; US7151533;

US7184030; US7236162; US7411575; US7532206; US7619617; US7643006; US7692625; US7757001; US7880720; USD612396; USD616462; USD617332; USD633546;

USD635189; USD636183; USD636784; Other patents pending; 11/2011

Important information

Before you install and use your SMART Board™ 800ixe-MP interactive whiteboard system with

appliance, read and understand the safety warnings and precautions in this user’s guide and the

included warnings document. These safety warnings and precautions describe the safe and correct

operation of your interactive whiteboard system and its accessories, helping you to prevent injuries

and equipment damage. Ensure that your interactive whiteboard system is always being used

correctly.

In this document, “interactive whiteboard system” refers to your SMART Board 800 series interactive

whiteboard, its SMART UX60 projector, its appliance and its accessories and optional equipment.

The SMART UX60 projector included with your system is designed to work only with certain

SMARTBoard interactive whiteboard models. Contact your authorized SMART reseller

(smarttech.com/where) for more information.

Safety warnings, cautions and important

information

W W A R N I N G

lFailure to follow the installation instructions shipped with your SMART product could result in

personal injury and damage to the product.

lTo reduce the risk of fire or electric shock, do not expose the SMART product to rain or

moisture.

lTwo people are required to mount your SMART product because it may be too heavy for one

person to safely maneuver.

When you lift your interactive whiteboard, you and your assistant should stand on either side

of the screen, supporting its weight at the bottom while balancing the top with your other

hands.

lWhen mounting the projector boom on a framed or hollow wall, attach both the mounting

bracket and the safety tether to a stud to safely support the projector’s weight. If you use only

drywall anchors, the drywall can fail, resulting in possible personal injury, and damage to the

product which may not be covered by your warranty.

lDo not leave cables on the floor where they can be a tripping hazard. If you must run a cable

over the floor, lay it in a flat, straight line and secure it to the floor with tape or a cable

management strip of a contrasting color. Handle cables carefully and avoid excessive

bending.

lDo not climb (or allow children to climb) on a wall- or stand-mounted SMARTBoard

interactive whiteboard.

Do not climb on, hang from or suspend objects from the projector boom.

Climbing on the interactive whiteboard or projector boom could result in personal

injury or product damage.

C C A U T I ON

lDo not operate this unit immediately after moving it from a cold location to a warm location.

When the unit is exposed to such a change in temperature, moisture can condense on the

lens and crucial internal parts. Allow the system to stabilize to room temperature before

operation to prevent possible damage to the unit.

lDo not place the unit in hot locations, such as near heating equipment. Doing so could cause

a malfunction and shorten the life of the projector.

lAvoid setting up and using the SMART product in an area with excessive levels of dust,

humidity and smoke.

lDo not place your SMART product in direct sunlight or near any appliance that generates a

strong magnetic field.

lYou must connect the USB cable that came with your SMARTBoard interactive whiteboard

to a computer that has a USB compliant interface and that bears the USB logo. In addition,

the USB source computer must be compliant with CSA/UL/EN 60950 and bear the CE mark

and CSA and/or UL Mark(s) for CSA/UL 60950. This is for operating safety and to avoid

damage to the SMARTBoard interactive whiteboard.

lDo not block the projector’s ventilation slots and openings.

lAvoid putting the projector into Standby mode during the lamp ignition phase because this

can lead to premature lamp failure. Keep the projector lamp on for a minimum of 45 minutes

before putting it into Standby mode to preserve the lamp life.

I M P O R T A N T I N F O R M A T I O N

lCycling power to the projector repeatedly can lock or damage your SMART product. After

you put the product into Standby mode, wait at least 45 minutes for cooling before starting

the product again.

lDo not adjust any settings in the service menu other than those listed in the following

procedures. Changing other settings might damage or affect the operation of your projector

and may invalidate your warranty.

lBefore you clean the SMART UX60 projector, press the Power button on the ACP and

select the Standby button or press the Power button twice on the remote control to put the

projector into Standby mode.

lDo not spray cleaners, solvents or compressed air near any part of the projector because

they can damage or stain the unit. Spraying the system could spread a chemical mist on

some of the projector’s components and lamp, resulting in damage and poor image quality.

lDo not allow liquids or commercial solvents of any kind to flow into the projector.

lWhen transporting your SMART product, repack it with as much of the original packaging as

possible. This packaging was designed with optimal shock and vibration protection.

lIf your SMART product requires replacement parts, make sure the service technician uses

replacement parts specified by SMARTTechnologies or parts with the same characteristics

as the original.

I M P O R T A N T I N F O R M A T I O N

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I I M P O R T A N T

lUse the instructions included in the interactive whiteboard box to install your SMART Board

800ixe-MP interactive whiteboard system with appliance. To download the instructions from

the SMART Technologies website, see SMART Board 885ixe interactive whiteboard system

textless installation guide (smarttech.com/kb/157628)

lMake sure an electrical socket is near your SMART product and remains easily accessible

during use.

lUsing your SMART product near a TV or radio could cause interference to the images or

sound. If this happens, move the TV or radio away from the projector.

lIf you have peripheral devices that do not use a 4-pin mini-DIN connector or an RCA

composite video jack, or if your device has an audio connection that does not use RCA

jacks, you may need to purchase third-party adapters.

lThere are no projector menu options on the ACP. Keep your remote control in a safe place

because the ACP is not a substitute for the remote control.

lDo not disconnect cables from the ACP to connect peripheral devices because you could

disconnect controls for your interactive whiteboard.

lPut your SMART product into Standby mode before cleaning it.

lFollow these guidelines to clean the projector:

oWipe the exterior of the projector with a lint-free cloth.

oIf necessary, use a soft cloth moistened with a mild detergent to clean the projector

housing.

oDo not use abrasive cleaners, waxes or solvents.

oAvoid touching the lens. If it is necessary to clean the lens:

oUse liquids or commercial solvents (such as glass cleaners) to clean the lens,

but do not spray them directly on the system.

oUse protective gloves and dip a lint-free cloth (such as Purestat PW2004) in an

anti-static solvent (such as Hyperclean EE-6310).

oGently wipe the lens from the center to the edge.

lDisconnect the product from its power source when it’s not used for a long period.

I M P O R T A N T I N F O R M A T I O N

Environmental requirements

Before you install your SMART Board 800ixe-MP interactive whiteboard system with appliance,

review the following environmental requirements.

Environmental

requirement

Parameter

Operating temperature l41°F to 95°F (5°C to 35°C) from 0' to 6000' (0 m to 1800 m)

l41°F to 86°F (5°C to 30°C) from 6000' to 9800' (1800 m to 3000 m)

Storage temperature l-4°F to 104°F (-20°C to 40°C)

Humidity l30% to 80% relative humidity, non-condensing

Water and fluid

resistance

lIntended for indoor use only. Doesn’t meet any salt-spray or water

ingress requirements.

lDon’t pour or spray liquids directly onto your interactive whiteboard,

the SMART UX60 projector or any of its sub-components.

Dust lDesigned for pollution degree 1 (P1) as per EN61558-1, which is

defined as “No pollution or only dry non-conductive pollution”.

Electrostatic discharge

(ESD)

lEN61000-4-2 severity level 4 for direct and indirect ESD

lNo malfunction or damage up to 8kV (both polarities) with a 330

ohm, 150 pF probe (air discharge)

lUnmated connectors meet no malfunction or damage up to 4kV

(both polarities) for direct (contact) discharge

Cables lAll SMART Board 800ixe-MP interactive whiteboard system with

appliance cables should be shielded to prevent potential accidents

and degraded video and audio quality.

Conducted and radiated

emissions

lEN55022/CISPR 22, Class A

I M P O R T A N T I N F O R M A T I O N

Contents
Important information i
Safety warnings, cautions and important information i
Environmental requirements v
Chapter 1: About your interactive whiteboard system 1
Features of the SMARTBoard interactive whiteboard system with appliance 2
Included accessories 5
Optional accessories 6
Chapter 2: Installing your interactive whiteboard system 7
Choosing a location 8
Choosing a height 9
Securing the interactive whiteboard system 9
Installing your audio system 10
Routing the cables 10
Chapter 3: Starting your interactive whiteboard system 11
Configuration password 11
Configuration settings 12
Calibrating your interactive whiteboard 15
Orienting your interactive whiteboard 15
Updating your firmware 16
Chapter 4: Using your interactive whiteboard system 17
Using your projector 17
Using your interactive whiteboard 28
Using the appliance control panel (ACP) 29
Using the RCA connector pod 32
Using the SMARTMeetingPro application 32
Using the laptop computer harness 34
Using the SMARTGoWire auto-launch cable 34
Chapter 5: Integrating other devices 35
Video format compatibility 35
Connecting peripheral sources and outputs 37
Chapter 6: Maintaining your interactive whiteboard system 39
Maintaining your interactive whiteboard 39
Cleaning the projector 39
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Focusing and adjusting the projector image 40
Replacing the projector lamp 41
Chapter 7: Troubleshooting your interactive whiteboard system 47
Resetting the appliance 48
Correcting image alignment issues 48
Diagnosing issues using the interactive whiteboard system indicators and controls 49
Resolving network communication issues 54
Resolving audio issues 54
Resolving video issues 55
Resolving image issues 55
Resolving connection issues 59
Accessing the service menu 60
Locating serial numbers 62
Transporting your interactive whiteboard system 63
Appendix A: Remotely managing your interactive whiteboard system 65
Web page management 66
Connecting your room control system to the ACP 70
Projector programming commands 71
Simple Network Management Protocol (SNMP) 83
Appendix B: Hardware environmental compliance 85
Waste Electrical and Electronic Equipment regulations (WEEE directive) 85
Restriction of Certain Hazardous Substances (RoHS directive) 85
Batteries 85
Packaging 86
China’s Electronic Information Products regulations 86
U.S. Consumer Product Safety Improvement Act 86
Index 87
C O N T E N T S
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