Schulthess WashMaster module User manual

washMaster Installation guide

539715.AB Page 1 / 21 07.2019

washMaster module

Installation Guide

1Short description 2

2Setting of machine parameters 2

3Online settings for administrators 8

4Self-test 17

5Error messages 17

6Operating data 18

7Installing the WashMaster module 19

8Connecting the washMaster module 21

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1 Short description

To wash with the washMaster module, you need a user card – as with the CRM. In addition

each customer has an online account. The credit is no longer stored on the card, but online.

The account is updated when the machine is online.

washMaster module Instruction no. 539 671

washMaster ID Reader Instruction no. 539 702

Retrofit set washMaster from september 2018 Product no. 51 076

Retrofit set washMaster up to september 2018 WA Product no. 51 077

Retrofit set washMaster up to september 2018 WT Product no. 51 078

2 Setting of machine parameters

Activate the washMaster module in the “Machine parameters” menu.

Further settings can then be made under “Additional functions”.

Access the “Settings” menu by a long press on the red highlighted bar (5 seconds).

Call the “Service functions” and “Additional functions” by long press (5 seconds) on the arrow

button “Forward”.

2.1 Machine parameters

Set the parameter “Interface” to “Connectivity” and the parameter “Payment systems” to “Card”.

The exact procedure can be found in the service manual.

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2.2 Additional functions

To make specific settings after activating the Connectivity module, press the light bar next to

“Additional functions”.

Enter the code 29 / 05 / 17 (field test: 03 / 04 / 05).

The Additional functions menu appears.

Select “Connectivity”.

Network settings can be made and pairing functions can be performed here:

•Select the menu item Network to check the connection status and make various

configurations.

•Select the menu item Pairing to configure the link between the machine and an account.

2.2.1 Network

The following options can be selected in the network settings:

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Status

The status shows how the machine is connected to the network:

Display

Description

Switched off

The WLAN connection is switched off.

Waiting for user

The machine waits for an input or action from the user.

Connect ...

An attempt is made to establish a connection or a link.

LAN connected

The machine is connected to a wired network.

WLAN connected

The machine is connected to a WLAN network

LAN/WLAN

connected

The machine is connected to both wired and wireless networks.

Not connected

No connection available, neither by cable nor with WLAN.

Bugs

An error has occurred.

Timeout

The time for establishing a connection or pairing has been exceeded.

If an error occurs, an error code is displayed. The exact error description can be found in the

table:

No.

Cause of error

Error eradication

408

Configuration failed

Please try again.

409

Timeout for network

configuration via Bluetooth

Set the network parameters via Bluetooth (Mobile

App).

410

Timeout for network

configuration via the Web page

Set the network parameters as described under “Web

configuration”.

411

Timeout for network

configuration via WPS

The machine has not received any network

parameters via WPS. Call the WPS function on the

machine and the WiFi router.

412

WPS configuration failed

Configure WPS again or set the network parameters

via Web configuration.

413

The network configuration was

aborted by the user

WPS Configuration

This option is currently not available.

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Web configuration

To establish the connection to the web, proceed as follows:

- Select Web Configuration. The machine starts a hotspot.

The SSID on the device is called “SMAG_Config_xxxxx”. The 5-digit number is part of the

MAC-Address.The associated WiFi password is shown on the display.

- Connect the tablet or smartphone to the hotspot and enter the password.

- In the browser, open page 192.168.4.1

- Enter the SSID and password of the WiFi router/Access Point in the input fields in the laundry

facility.

- Confirm the entry with “Submit”.

The status should then change to “Connected WLAN”.

If an error occurs, an error code is displayed. The exact error description can be found in the

table under “Status”.

BT Configuration

This option is not available.

Shut down

The WLAN connection is switched off.

2.2.2 Pairing

The following options can be selected in the pairing settings:

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The status of the respective paring screens can assume the following states:

Display

Description

Switched off

Machine is not assigned to an account

Request pairing ID

The pairing ID is requested by the Schulthess portal

Waiting for confirmation

The pairing ID must be entered in the Schulthess portal

Pairing ...

An attempt is made to connect the machine to the account.

Paired

The machine has been successfully assigned to an account

Bugs

A pairing or network error is present

Timeout

A timeout has occurred

- No network connection available

- Internet connection not possible

- No connection to the Schulthess portal

- The pairing ID was not entered on the Schulthess portal

Prerequisites for pairing:

- Machine is connected to the local network

- The local network provides an Internet connection

- A property management has been created in the backend

- The laundry facility is configured

- Machine is not paired (an existing pairing can be disabled in the Schulthess portal or on the

machine with “Pairing” -> “Switch off”)

Status

Current errors and the pairing status are displayed under “Status”.

A detailed description of the errors can be found in the table.

Error:

No.

Cause of error

Error eradication

304

Internal pairing error

Please try again

305

Machine is already assigned

to a laundry facility

Remove the machine from the laundry facility in the

Schulthess portal or via “Pairing” –> “Switch off”.

Perform the pairing again.

306

Machine is already paired

Remove the machine from the laundry facility in the

Schulthess portal or via “Pairing” –> “Switch off”.

Perform the pairing again.

307

Pairing timeout

A timeout has occurred

- No network connection available

- Internet connection cannot be established

- No connection to the Schulthess portal

- The pairing ID was not entered on the

Schulthess portal (see section “Prerequisites”)

308-311

Internal unpairing error

Please try again

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Start

A pairing ID is shown on the display.

Pairing is described in detail in the section “Online settings”.

The pairing ID can be entered in the Schulthess portal. The machine is then assigned to the

account and to the selected laundry facility.

The pairing status should then be shown on the display with “Paired”.

Shut down

If a machine is removed from the laundry facility, e.g. if it needs to be replaced, it can be deleted

from the Schulthess portal account.

The pairing status should then be shown on the display with “Shut down”.

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3 Online settings for administrators

3.1 Configure backend

3.1.1 Create / change price list

Select the menu . You now have two options:

•Either select the function “New price list”:

•Or click on the “Edit” symbol of an existing price list:

Enter a new name for the price list or change the existing name.

Select the type of price list: “Washing machine (standard)” or “Dryer (standard)”

Copy the standard prices or change them if required.

Press “Send configuration” to save the price list.

A new price list or a new version of an existing price list is created. In both cases, the price

list is not yet used, but only when a corresponding configuration has been assigned to a

laundry group.

3.1.2 Create/change configuration

Select the menu . You now have two options:

•Either select the option “New configuration”

•Or select the “Edit” icon of an existing configuration.

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A window for creating or changing a configuration opens.

Enter the desired name.

Currently only the currency “CHF” is available.

Select an existing price list for “Standard washing

machine” and “Standard dryer”.

Select “CreditCard.Prepaid” and “ESR.Prepaid” as

payment methods (the remaining payment methods

are not yet available).

Calendar enabled

The use of the calendar can be switched on or off.

No reservations can be made by users when the

calendar is switched off. It is still possible to lock the

machines for maintenance.

Notifications enabled

The property management can activate the use of

“Push notifications”.

Offline limit

If the machine is offline (no connection to the

backend), no programmes can be executed because

the credits and the calendar cannot be checked.

To enable offline use, the number of programme

executions permitted in the offline state can be

configured here.

The configured number of debits is now stored locally

on the machine and transferred when reconnecting to

the back end.

Important:

In the case of offline use, conflicts may arise with

reservations made in the calendar. A user's balance

may be negative when running programmes offline.

Update card content

When the card content is activated, the current credit is stored on the user's card. When used

offline, the credit value on the card is checked and programme execution may be refused.

Important:

The actual credit is always managed in the backend system. The credit value on the card may

be outdated and is used only as a guide in offline mode.

Time buffer for making reservations after the machine use

When the programme is selected, the machine reports the expected machine running time. An

entry is created in the calendar for this runtime. This prevents another user from making a

reservation within the machine runtime. To give the user enough time to unload the machine at

the end of the machine runtime and before the next reservation, the desired time can be added

in this field.

Save the configuration with “Send configuration”.

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3.1.3 Create laundry group

The laundries are organized in groups. The same configuration applies to all laundry facilities of

one laundry group. A configuration is accordingly assigned to an entire group and not to

individual laundry facilities.

Select the menu.

Click the +button to create a new laundry group:

The following window appears:

Enter a name and description for the group and press “Submit”.

Select an existing configuration and confirm with “Submit”.

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