SATO TC408 User manual

TC Series

User's Manual

TC408

TC408X

TC Series - User’s Manual

SATO CORPORATION

http://www.satoworldwide.com

TC Series - User’s Manual

Table of Contents

1. Introduction........................................................................6

Proprietary Statement ............................................................6

Product Improvements ...........................................................6

Liability Disclaimer..................................................................6

Document Icons ......................................................................7

2. Getting Started....................................................................8

Unpacking Printer ...................................................................8

Package Contents ...............................................................9

Printer Overview...................................................................10

Front View:.......................................................................10

Rear View:........................................................................11

Interior View I ..................................................................12

Interior View II .................................................................13

Connecting Power Cord ........................................................14

Loading Media ......................................................................15

Preparing Media...............................................................15

Placing Media Roll............................................................15

Sensor type ......................................................................19

Loading Ribbon .....................................................................22

Preparing Ribbon .............................................................22

Placing Ribbon Rolls .........................................................23

3. Printer Operations............................................................. 29

LED Indicators .......................................................................29

Buttons..................................................................................30

Media Calibration .................................................................31

Printing a Configuration Report............................................32

DIP Switch ........................................................................35

Resetting to Factory Default Settings ...................................36

TC Series - User’s Manual

4. Communications................................................................37

Interfaces and Requirements................................................37

USB Interface Requirements ............................................37

Serial (RS-232) Interface Requirements ...........................38

Parallel Interface Requirements.......................................38

Serial and Parallel Cabling Requirements.........................38

Communicating with Printer.................................................39

Installing a Plug and Play printer driver (for USB only) ....39

Installing a Printer Driver (for other interfaces except USB)

.....................................................................................46

5. Troubleshooting.................................................................53

LED Diagnosis........................................................................53

Printer Status ........................................................................56

Transmission Problems .........................................................57

Recovery................................................................................57

Printer Maintenance.............................................................58

Cleaning Print Head...............................................................59

Cleaning Roller ......................................................................61

Cleaning Media Compartment..............................................61

6. Product Specification .........................................................62

General Specification ............................................................62

Fonts, Barcodes, and Graphics Specification ........................64

Printer Programming Language SDPL ..............................64

Printer Programming Language SEPL...............................65

Printer Programming Language SZPL ...............................66

Interface Specification ..........................................................68

USB Interface....................................................................68

Serial Interface .................................................................69

Parallel (Centronics) Interface..........................................70

Auto Polling ......................................................................70

TC Series - User’s Manual

7. Index................................................................................. 73

Rotary Cutter and Guillotine Cutter Installation...................73

Rotary Cutter and Guillotine Cutter Settings........................76

Rotary Cutter with Paper Jam...............................................79

Guillotine Cutter with Paper Jam..........................................80

TC Series - User’s Manual

1. Introduction

Proprietary Statement

This manual contains proprietary information of SATO CORPORATION. It is intended solely

for the information and use of parties operating and maintaining the equipment described

herein. Such proprietary information may not be used, reproduced, or disclosed to any

other parties for any other purpose without the expressed written permission of SATO

CORPORATION.

Product Improvements

Continuous improvement of products is a policy of SATO CORPORATION. All specifications

and signs are subject to change without notice.

Liability Disclaimer

SATO CORPORATION takes steps to assure that the company’s published engineering

specifications and manuals are correct; however, errors do occur. SATO CORPORATION

reserves the right to correct any such errors and disclaims any resulting liability. In no event

shall SATO CORPORATION or anyone else involved in the creation, production, or delivery of

the accompanying product (including hardware and software) be liable for any damages

whatsoever (including, without limitation, damages for loss of business profits, business

interruption, loss of business information, or other pecuniary loss) arising out of the use of

or the results of use of or inability to use such product, even if SATO CORPORATION has

been advised of the possibility of such damages.

CAUTION:

Any changes or modifications not expressly approved by the party responsible for

compliance could void the user's authority to operate the equipment.

TC Series - User’s Manual

Document Icons

The following icons indicate useful and important information as described:

Note: gives additional and important information. A note

also provides information that may only be applicable to

some situations.

Caution: Advises of possible failure to take or avoid a

specific action under certain circumstances.

Caution - Electricity: Warns of a potential electric shock

situation or static electricity to prevent.

Caution - Hot: Warns of a situation where excessive heat

could cause a burn to avoid.

Caution - Sharp: Warns of a situation where fingers may be

hurt by sharp edges of cutter blade.

TC Series - User’s Manual

2. Getting Started

Thank you for choosing TC Series printer, which is ideally designed to easily

bring more efficiency for your business. This manual will help you get to

know your new printer and provide sufficient information needed.

Unpacking Printer

After receiving your printer, please unpack and check first before use:

1. Inspect the outside of both the box and the printer to see if there

is any damage caused by transportation.

2. Open package of the printer, then open top cover of printer, and

then check inside to see if all assemblies are in order.

3. Check whether you have received the following accessories

together with the printer.

Note: If shipping damage has been discovered, or any item is

missing, please directly contact the local dealer whom you’ve

bought this printer from.

TC Series - User’s Manual

Package Contents

Quick Installation Guide

CD (Documentation & Software)

Power Cord

Printer

USB cable

Ribbon Core Adaptors

1” ID Core for Ribbon

Power Cord

Ribbon Core Adaptors

1” ID Core for Ribbon

Printer

USB Cable

Quick Installation Guide

TC Series - User’s Manual

Printer Overview

Front View:

Printer’s front panel includes:

3 LED indicators (READY, MEDIA and RIBBON)

3 buttons (FEED, PAUSE and CANCEL)

Front Cover

Top Access Door

Front Panel

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Table of contents

SATO TC408 User manual

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