Samsung WF9904RWE User manual
Washing Machine
user manual
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WF9904RWE
WF9804RWE
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2_ features
features of your new samsung
washing machine
Your new washing machine will change the way you feel about doing laundry. From
its super-size capacity to its energy efficiency, your new Samsung washing machine
has all the benefits to make washing laundry as easy and as pleasant as possible.
• Energy Saving A+AA
We’ve made the grade! Samsung’s WF9904 the latest in our hightech 1400 rpm spin models,
has achieved a triple ‘A’ rating. Samsung’s new premium washing machine achieved top
levels of Energy Saving performance. The WF9904(9kg) even offers 20% more efficient
energy use compared to standard A rated machine with the special Aqua Shower system and
smart control. The WF9804(8kg) model offers 10% more efficient energy use than a standard
‘A’ rated machine.
• Quiet Drive
Samsung’s unique Quiet Drive Motor offers a quiet wash unheard of among other washers.
The motor works without belts or gears, reducing vibration and making the washer quieter
and more durable.
• Air Refresh (selected models)
Refresh your favourite clothes simply with hot air; ideal for instance if you’ve been out on
the town in your best suit or frock and have been exposed to cigarette smoke. Rather than
having to deal with a full wash cycle or perhaps even a visit to the dry cleaner, non-stained
clothing does not need to be washed - simply refresh it. 3 different cycles are available for
various kinds of fabrics.
• Super EZ Iron (selected models)
Ironing is a major chore and takes too much time. The new super easy iron function is a
specialized laundry setting that helps eliminate wrinkles, so that you can spend less of your
valuable time ironing and your outfit looks fresh.
• Eco Drum Clean (selected models)
Using Eco Drum Clean helps to keep your washing machine clean even without any chemical
detergent or bleach. Keep your drum cleansed and odourless with this specialized cleaning
program.
• Ceramic Heater for Durability & Energy Saving (selected models)
Our truly innovative Ceramic Heater is twice as durable as regular heaters. That saves you
money on repairs, plus it eliminates the scale of hard water and saves energy.
• Silver Wash - Silver Wash Health System (Selected models)
The winning combination! Samsung’s silver technology combines the sanitizing effect of silver
with state-of-the-art science for the ultimate in clean. During a wash cycle, tiny particles of
silver from the Silver metal plates are gradually converted into silver ions through electrolysis.
Even in cold and bleach less water, the silver particles in the water remove odour causing
bacteria for a “super clean” wash. So washing in cold water is energy efficient and better for
your clothes. The Silver plates carry a warranty of ten years for 2 cycles run per week, and
these plates can easily be replaced by a Service Technician if needed.
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features _3
• Baby Care System
Your Samsung washing machine includes wash programs that adds protection to the clothing
of children with sensitive skin. These programs reduce skin irritation in children by minimizing
detergent residue. In addition, these programs classify laundry into various types and the
wash is performed according to the laundry characteristics so that children’s clothes feel
refreshingly clean whenever they are put on.
• Child Lock
The Child Lock function ensures that curious little hands are kept out of your washing
machine.
This safety feature stops your children from playing with the operation of the washing
machine, and alerts you when it is activated.
• Wool Certified
The machine has been tested and passed the required Woolmark Company specification for
machine washable wool products.
Fabrics should be washed according to the instructions on the garment label as specified by
Woolmark and Samsung.
• Delay End
Delay a cycle for up to 19 hours in one-hour increments and increase the convenience of
using your washing machine especially when you have to go out.
• Quick Wash
No time to lose! Less than 30 minutes wash will give you time to run out before it’s too late.
Our 29 minute Quick Wash program can be the solution to your busy life. Now you can wash
your favourite clothes in only 29 minutes!
• Delicates & Hand Wash Program
Special care can be determined by the appropriate temperature, the gentle wash action and
the appropriate amount of water.
• Digital Graphic Display
The Digital Graphic Display control panel is clear and easy to use for minimum fuss and
hassle. And while it is easy to operate, the Digital Graphic Display enables you to make quick
and accurate adjustments to your wash for excellent washing results.
• Wide door
Extra wide door aperture for convenient viewing! Easily add and remove laundry, especially for
large sized laundry items such as bedding, towels etc.
This manual contains important information on the installation, use, and care of your new
Samsung washing machine. Refer to it for descriptions of the control panel, instructions on how
to use the washing machine, and tips for making the most of its state-of-the-art features and
functions. The “Troubleshooting and information codes” section on page 29 tells you what to
do if something goes wrong with your new washing machine.
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4_ safety information
safety information
Throughout this manual, you’ll see Warning and Caution notes. These
warnings, cautions, and the important safety instructions that follow do not cover
all possible conditions and situations that may occur. It’s your responsibility to use
common sense, caution, and care when installing, maintaining, and operating your
washing machine. Samsung is not liable for damages resulting from improper use.
IMPORTANT SAFETY SYMBOLS AND PRECAUTIONS
What the icons and signs in this user manual mean:
WARNING
Hazards or unsafe practices that may result in severe personal injury
or death.
CAUTION
Hazards or unsafe practices that may result in minor personal injury or
property damage.
CAUTION
To reduce the risk of fire, explosion, electric shock, or personal
injury when using your washing machine, follow these basic safety
precautions:
Do NOT attempt.
Do NOT disassemble.
Do NOT touch.
Follow directions explicitly.
Unplug the power plug from the wall socket.
Make sure the machine is grounded to prevent electric shock.
Call the service center for help.
Notice
These warning signs are here to prevent injury to you and others.
Please follow them explicitly.
After reading this section, keep it in a safe place for future reference.
Read all instructions before using the appliance.
As with any equipment using electricity and moving parts, potential hazards exist. To safely
operate this appliance, become familiar with its operation and exercise care when using it.
Install and store your washing machine inside, away from exposure to weather.
Install and level your washing machine on a floor that can support its weight.
Your washing machine must be properly grounded. Never plug it into an ungrounded outlet.
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safety information _5
To reduce the risk of fire or explosion:
• Do not wash items that have been washed, soaked, or treated with gasoline, dry
cleaning solvents, or other flammable or explosive substances. They give off vapors that
could ignite or explode. Rinse by hand any material that has been exposed to cleaning
solvent or other flammable liquids or solids before putting in your washing machine. Be
sure that all traces of such liquids, solids, and fumes have been removed. Dangerous
substances include acetone, denatured alcohol, gasoline, kerosene, certain liquid
household cleaners and spot removers, turpentine, waxes, and wax removers.
• Do not put gasoline, dry cleaning solvents, or other flammable or explosive substances
into the washing machine.
• Under certain conditions, hydrogen gas may be produced in a hot water system–such
as your hot water heater -- that has not been used for two weeks or more. HYDROGEN
GAS IS EXPLOSIVE. If your hot water system has not been used for two weeks or
more, turn on all hot water taps in your home, and let the water flow for several minutes
before using your washing machine. This will release any hydrogen gas build–up. Since
hydrogen gas is flammable, do not smoke or light an open flame during this time.
Ventilate immediately without touching the power plug if there is a gas leak.
Unplug the power cord before servicing your washing machine.
Before each wash, empty the pockets of your laundry. Small, irregularly shaped hard
objects, such as coins, knives, pins, and paperclips could damage your washing machine.
Do not wash clothing with large buckles, buttons, or other heavy metal metal.
Do not open the door of the washing machine if you can still see water. Check that the
water has drained before opening the door.
Do not repair, replace, or service any part of your washing machine yourself unless you fully
understand the recommended user–repair instructions and have the skills to carry them
out. Work done by an unauthorized person may void your warranty.
Connect the washing machine to the water mains using the new set of hoses. Do not reuse
the old set of hoses.
Water inlet hoses deteriorate over time. Check the hoses periodically for bulges, kinks, cuts,
wear, and leaks, and replace them as needed and at least every five years.
All packaging and shipping bolts must be removed before the appliance is used. Serious
damage may occur if they are not removed. See page 12 “Removing the shipping bolts”.
Before washing clothes for the first time, you must run a complete cycle without clothes.
See “Washing for the first time”.
CAUTION
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6_ safety information
The appliance is designed for home use only.
Make sure that water and electrical connections are made by qualified technicians,
observing the user manual (see “Installing your washing machine”) and local safety
regulations.
Before cleaning or carrying out maintenance, unplug the appliance from the electrical outlet.
Always unplug the appliance and turn off the water after use.
Make sure that the pockets of all clothing to be washed are empty.
Hard, sharp objects, such as coins, safety pins, nails, screws, or stones can cause
extensive damage to the appliance.
Never allow pets and children to play on or in the appliance. It may cause injury or suffocate
them.
The glass door becomes very hot during the washing cycle. Never touch on the glass door
while it is in use.
Do not attempt to repair the appliance yourself. Repairs made by inexperienced or
unqualified persons may cause injury and/or make more serious repairs to the appliance
necessary.
If the plug (power supply cord) is damaged, it must be replaced by the manufacturer or its
service agent or a similarly qualified person in order to avoid a hazard.
This appliance should only be serviced by our authorized service center, and only rated
spare parts should be used.
Do not let children (or pets) play on or in your washing machine. The washing machine door
does not open easily from the inside, and children may be seriously injured if trapped inside.
This appliance is not intended for use by persons (including children) with reduced physical,
sensory or mental capabilities, or lack of experience and knowledge, unless they have been
given supervision or instruction concerning use of the appliance by a person responsible for
their safety.
Children should be supervised to ensure that they do not play with the appliance.
Young children should be supervised to ensure that they do not play with the appliance.
To use this appliance safely, the user should become familiar with the instructions for
operation of the appliance and always take extra care when using it.
This appliance should be positioned to be accessible to the power plug, the water supply
tabs and the drain pipes.
Packing materials can be dangerous to children; keep all packing material (plastic bags,
polystyrene, etc.) well out of the reach of children.
Do not use processed water containing oil, cream or lotion, which is usually found in
skincare shops or massage clinics.
• Otherwise this will cause the packing to be deformed, which causes a malfunction or
water leak.
safety information
WARNING
WARNING
WARNING
WARNING
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safety information _7
A stainless washing tub does not usually rust. However if some metal such as a hair pin is
left in the tub for an extended time, the tub could rust.
• Do not leave water or bleach containing chlorine in the tub for an extended period of
time.
• Do not regularly use or leave water containing iron in the tub for an extended period of
time. If rust starts appearing on the surface of the tub, apply a cleansing agent (neutral)
to the surface and use a sponge or soft cloth to clean it. (Under no circumstances use a
metal brush)
For washing machines with ventilation openings in the base, ensure that the opening is not
obstructed by carpet or any other obstacles.
Use the new hose-sets and old hose-sets should not be reused.
Instruction about the WEEE mark
Correct Disposal of This Product (Waste Electrical & Electronic
Equipment)
(Applicable in the European Union and other European countries with separate
collection systems)
This marking on the product, accessories or literature indicates that the product and its
electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other
household waste at the end of their working life. To prevent possible harm to the environment or
human health from uncontrolled waste disposal, please separate these items from other types of
waste and recycle them responsibly to promote the sustainable reuse of material resources.
Household users should contact either the retailer where they purchased this product, or
their local government office, for details of where and how they can take these items for
environmentally safe recycling.
Business users should contact their supplier and check the terms and conditions of the
purchase contract. This product and its electronic accessories should not be mixed with other
commercial wastes for disposal.
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8_ contents
contents
SETTING UP YOUR WASHING
MACHINE
9
9 Checking the parts
10 Meeting installation requirements
10 Electrical supply and grounding
10 Water Supply
11 Drain
11 Flooring
11 Surrounding temperature
11 Alcove or closet installation
11 Installing your washing machine
WASHING A LOAD OF LAUNDRY
17
17 Washing for the first time
17 Basic instructions
18 Using the control panel
20 Child lock
20 Sound off
20 Delay end
21 Air Refresh
22 Washing clothes using the cycle selector
23 Washing clothes manually
24 LAUNDRY GUIDELINES
25 Detergent and additives information
25 Which detergent to use
25 Detergent drawer
CLEANING AND MAINTAINING YOUR
WASHING MACHINE
26
26 Eco Drum Clean
27 Draining the washing machine in an
emergency
27 Cleaning the exterior
28 Cleaning the detergent drawer and drawer
recess
29 Cleaning the debris filter
29 Cleaning the water hose mesh filter
29 Repairing a frozen washing machine
29 Storing your washing machine
TROUBLESHOOTING AND
INFORMATION CODES
30
30 Check these points if your washing machine...
31 Information codes
CYCLE CHART
32
32 Cycle chart
APPENDIX
33
33 Fabric care chart
33 Protecting the environment
33 Declaration of conformity
34 Specifications
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setting up your new washing machine _9
01 SETTING UP
setting up your washing
machine
Be sure to have your installer follow these instructions closely so that your new
washing machine works properly and so that you’re not at risk of injury when doing
laundry.
CHECKING THE PARTS
Carefully unpack your washing machine, and make sure you’ve received all of the parts shown below.
If your washing machine was damaged during shipping, or if you do not have all of the parts, contact
Samsung Customer Service or your Samsung dealer.
Spanner Bolt hole covers Water supply hose Hose guide
Detergent drawer
Control panel
Door
Adjustable feet
Work top
Plug
Drain hose
Debris filter
Emergency drain tube
Filter Cover
Tub
Release lever
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10_ setting up your new washing machine
setting up your washing
machine
MEETING INSTALLATION REQUIREMENTS
Electrical supply and grounding
To prevent unnecessary risk of fire, electrical shock, or personal injury, all wiring and grounding
must be done in accordance with the National Electrical Code ANSI/FNPA, No. 70 Latest
Revision and local codes and ordinances. It is the personal responsibility of the appliance owner
to provide adequate electrical service for this appliance.
Never use an extension cord.
Use only the power cord that comes with your washing machine.
When preparing for installation, ensure that your power supply offers:
• 220V~240V 50Hz 15 AMP fuse or circuit breaker
• Individual branch circuit serving only your washing machine
Your washing machine must be grounded. If your washing machine malfunctions or breaks
down, grounding will reduce the risk of electric shock by providing a path of least resistance for
the electric current.
Your washing machine comes with a power cord having a three-prong grounding plug for use in
a properly installed and grounded outlet.
Never connect the ground wire to plastic plumbing lines, gas lines, or hot water pipes.
Improperly connecting the equipment-grounding conductor can result electrical shock.
Check with a qualified electrician or serviceman if you are unsure if the washing machine is
properly grounded. Do not modify the plug provided with the washing machine. If it does not fit
the outlet, have a proper outlet installed by a qualified electrician.
Water Supply
Your washing machine will fill properly when your water pressure is 50 kPa ~ 800 kPa. Water
pressure less than 50 kPa may cause water valve failure, not allowing the water valve to shut
off completely. Or, it may take the washing machine longer to fill than what the controls allow,
resulting in your washing machine turning off. (A fill-time limit, designed to prevent overflows/
flooding if an internal hose becomes loose, is built into the controls.)
The water taps must be within 4 feet (122cm) of the back of your washing machine for the
provided inlet hoses provided to reach your washing machine.
Most plumbing supply stores sell inlet hoses of various lengths up to 10 feet (305cm) long.
You can reduce the risk of leaks and water damage by:
• Making water taps easily accessible.
• Turning off taps when the washing machine is not in use.
• Periodically checking for leaks at water inlet hose fittings.
Before using your washing machine for the first time, check all connections at the water
valve and taps for leaks.
WARNING
WARNING
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