Samsung WA50B5100AW User manual

Washer

User manual

WA50B5100**/WA49B5105**

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English

English2

Contents

Safety information 4

What you need to know about the safety instructions 4

Important safety symbols 4

Important safety precautions 5

CALIFORNIA PROPOSITION 65 WARNING 5

Critical installation warnings 6

Installation cautions 7

Critical usage warnings 7

Usage cautions 9

Critical cleaning warnings 11

Installation 12

Unpacking yourwasher 12

What’s included 13

Installation requirements 15

Step-by-step installation 18

Before you start 24

Initial setup 24

Laundry guidelines 24

Detergent drawer guidelines 29

Operations 32

Control panel 32

Simple steps to start 34

Cycle overview 35

Cycle chart 37

Special features 39

Smart Care 40

Maintenance 41

Self Clean 41

Cleaning the exterior 42

Care for an extended period of non-use 42

Cleaning the mesh filter 43

Cleaning the detergent drawer 44

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Troubleshooting 46

Checkpoints 46

Information codes 50

Specifications 53

Fabric care chart 53

Helping the environment 54

Declaration of conformity 55

Specification sheet 55

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Safety information

Congratulations on your new Samsung washer. This manual contains important information on the

installation, use, and care of your appliance. Please take some time to read this manual to take full

advantage of your washer’s many benefits and features.

What you need to know about the safety instructions

Please read this manual thoroughly to ensure that you know how to safely and efficiently operate the

extensive features and functions of your new appliance. Please store the manual in a safe location close

to the appliance forfuture reference. Use this appliance only for its intended purpose as described in this

instruction manual.

Warnings and Important Safety Instructions in this manual do not cover all possible conditions and

situations that may occur. It is your responsibility to use common sense, caution, and care when installing,

maintaining, and operating yourwasher.

Because the following operating instructions covervarious models, the characteristics of your washer may

differ slightly from those described in this manual and not all warning signs may be applicable. If you have

any questions or concerns, contact your nearest service center or find help and information online at www.

samsung.com.

Important safety symbols

What the icons and signs in this usermanual mean:

WARNING

Hazards or unsafe practices that may result in severe personal injury, death, and/orproperty damage.

CAUTION

Hazards or unsafe practices that may result in personal injury and/or property damage.

NOTE

Indicates that a risk of personal injury or material damage exists.

These warning signs are here to prevent injury to yourself and others. Please follow them explicitly. After

reading this manual, store it in a safe place forfuture reference.

Read all instructions before using the appliance.

As with any equipment that uses electricity and moving parts, potential hazards exist. To safely operate

this appliance, familiarize yourself with its operation and exercise care when using it.

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Important safety precautions

WARNING

To reduce the risk of fire, electric shock, or injury to persons when using

yourappliance, follow basic precautions, including the following:

1. Read all instructions before using this appliance.

2. Do not wash or dry articles that have been previously cleaned in, washed in, soaked in, or spotted with

gasoline, dry-cleaning solvents, oils, other flammable or explosive substances as they give off vapors

that could ignite or explode.

3. Do not allow children to play on or in the appliance. Close supervision of children is necessary when the

appliance is used near children.

4. Before the appliance is removed from service ordiscarded, remove the lid of the washing or drying

compartment.

5. Do not reach into the appliance if the drum is moving.

6. Do not install or store this appliance where it will be exposed to weather, including wind, rain, or snow.

7. Do not tamperwith the controls.

8. Do not repairor replace any part of the appliance or attempt any servicing unless it is specifically

recommended in the user-maintenance instructions or in published user-repair instructions that you

understand and have the the skills and are qualified to carry out.

9. Do not add gasoline, dry-cleaning solvents, or other flammable or explosive substances to the wash

water. These substances give off vapors that could ignite or explode.

10. Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used

for 2 weeks ormore. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for 2

weeks or more, before using a washer or combination washer-dryer, turn on all hot water faucets and let

the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the

gas is flammable, do not smoke or use an open flame during this time.

CALIFORNIA PROPOSITION 65 WARNING

WARNING

Cancer and Reproductive Harm - www.P65Warnings.ca.gov.

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Safety information

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Critical installation warnings

WARNING

Plug the power cord into a wall socket that meets local electrical specifications. Use the socket for this

appliance only. Do not use an extension cord.

• Sharing a wall socket with other appliances, using a power strip, or extending the power cord may result

in electric shock or fire.

• Do not use an electric transformer. It may result in electric shock or fire.

• Ensure that the powervoltage, frequency, and current match the product’s specifications. Failing to do

so may result in electric shock or fire.

Have this appliance installed by a qualified technician or service company.

• Failing to do so may result in electric shock, fire, an explosion, problems with the product, or injury.

Remove all foreign substances such as dust orwater from the power plug terminals and contact points

using a dry cloth on a regular basis.

• Unplug the power plug and clean it with a dry cloth.

• Failing to do so may result in electric shock orfire.

Plug the power plug into the wall socket in the right direction so that the cord runs towards the floor.

• If you plug the power plug into the socket in the opposite direction, the electric wires within the cable

may be damaged and this may result in electric shock or fire.

This appliance must be properly grounded. Do not ground the appliance to a gas pipe, plastic water pipe, or

telephone line.

• Improper grounding may result in electric shock, fire, an explosion, or problems with the product.

• Never plug the power cord into a socket that is not grounded correctly. Make sure the socket you use is

grounded in accordance with local and national codes.

Do not install this appliance near a heater or flammable material.

Do not install this appliance in a humid, oily, or dusty location, or in a location exposed to direct sunlight or

water (rain drops).

Do not install this appliance in a location where gas may leak.

• This may result in electric shock or fire.

Plug the power plug into the wall socket firmly. Do not use a damaged power plug, damaged power cord, or

loose wall socket.

• This may result in electric shock or fire.

Do not pull or excessively bend the power cord.

Do not twist or tie the power cord.

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Do not hook the powercord over a metal object, place a heavy object on the power cord, insert the power

cord between objects, or push the power cord into the space behind the appliance.

• This may result in electric shock or fire.

Do not pull the powercord when unplugging the power plug.

• Unplug the power plug by pulling the plug.

• Failing to do so may result in electric shock orfire.

If the power plug or power cord are damaged, contact your nearest Samsung service center.

Installation cautions

CAUTION

Position the appliance so that the power plug is easily accessible.

• Failing to do so may result in electric shock orfire due to electric leakage.

Install your appliance on a level and hard floor that can support its weight.

• Failing to do so may result in abnormal vibrations, noise, or problems with the product.

Unplug the power plug when the appliance is not being used for long periods of time or during a thunder/

lightning storm.

• Failing to do so may result in electric shock orfire.

Critical usage warnings

WARNING

If the appliance is flooded with water, cut the power immediately and contact yournearest Samsung

service center.

If the appliance emits a strange noise, a burning smell, or smoke, unplug the power plug immediately and

contact your nearest Samsung service center.

• Failing to do so may result in electric shock orfire.

In the event of a gas leak (such as propane gas, LP gas, etc.) in the location where the appliance is installed,

ventilate the areaimmediatelywithout touching the power plug. Do not touch the appliance of the power

cord.

• Do not use a ventilating fan.

• A spark may result in an explosion orfire.

Do not wash items contaminated with gasoline, kerosene, benzene, paint thinner, oils, alcohol, or other

flammable or explosive substances.

• This may result in electric shock, fire, or an explosion.

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Do not force the washer lid open while the washer is operating (high-temperature washing/drying/

spinning).

• Water flowing out of the washer may cause burns or cause the floor to be slippery. This may result in

injury.

• Forcing the lid open can damage the product or cause injury.

Make sure to remove the packaging (sponge, styrofoam) attached to the bottom of the washer before using

it.

Do not insert your hand under the washer.

• This may result in injury.

Do not touch the power plug with wet hands.

• This may result in electric shock.

Do not turn the appliance off by unplugging the power plug while the washeris in operation.

• Plugging the power plug into the wall socket again may cause a spark and result in electric shock or fire.

Keep all packaging materials well out of the reach of children, as packaging materials can be dangerous to

children.

• If a child places a plastic bag over his or her head, the child may suffocate.

Do not insert your hand or any object under the washerwhile it is operating.

• This may result in injury.

Do not attempt to repair, disassemble, or modify the appliance yourself.

• Do not use any fuse (such as copper, steel wire, etc.) other than a standard fuse.

• If you need to repair or reinstall the appliance, contact your nearest Samsung service center.

• Failing to do so may result in electric shock, fire, problems with the product, or injury.

If any foreign substance such as water enters the appliance in any area other than the tub, unplug the

power plug and contact your nearest Samsung service center.

• Failing to do so may result in electric shock orfire.

If the water supply hose comes loose from the faucet and floods the appliance, unplug the power plug.

• Failing to do so may result in electric shock orfire.

Forwaterproof fabrics, only use the WATERPROOF cycle.

• Do not use other cycles forwaterproof fabrics. This may result in injury ordamage to the washer, walls,

floor, or clothing due to abnormal vibrations.

• Set the temperature and spin according to the attached care label.

• WARNING : Failure to closely follow these instructions may result in an abnormal vibrating and out-of-

balance condition that could result in physical injury, property damage, and/or appliance damage.

Remove your hands from the top of the washing machine before closing the lid.

• This will prevent any hand injury that may occurwhen closing the lid.

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Usage cautions

CAUTION

If the washer is contaminated by a foreign substance such as detergent, dirt, food waste, etc., unplug the

power plug and clean the washer using a damp, soft cloth.

• Failing to do so may result in discoloration, deformation, damage, or rust.

The clear portion of the lid can be broken by a strong impact. Take care when using the washer.

• If the clear portion is cracked or broken, it may result in injury.

After a watersupply failure or when reconnecting the water supply hose, open the faucet slowly.

Open the faucet slowly after a long period of non-use.

• The air pressure in the water supply hose or the water pipe may result in damage to a part or in water

leakage.

If a drain error occurs during an operation, check if there is a draining problem.

• If the washer is used when it is flooded because of a draining problem, it may result in electric shock or

fire due to electric leakage.

Do not insert your hand under the washer.

• This may result in injury.

Insert the laundry into the washer completely so that laundry does not get caught in the lid.

• If laundry gets caught in the lid, it may result in damage to the laundry or the washer, or result in water

leakage.

Ensure that the faucet is turned off when the washer is not being used.

• Ensure that the water supply hose connectors are properly tightened.

• Failing to do so may result in property damage or injury.

Open the faucet and check if the water supply hose connector is firmly tightened and that there is no water

leaking before using the product.

• If the water supply hose connectors are loose, it may result in water leakage.

Do not stand on top of the appliance or place objects (such as laundry, lighted candles, lighted cigarettes,

dishes, chemicals, metal objects, etc.) on the appliance.

• This may result in electric shock, fire, problems with the product, or injury.

Do not operate the appliance with wet hands.

• This may result in electric shock.

Do not spray volatile material such as insecticide onto the surface of the appliance.

• As well as being harmful to humans, it may also result in electric shock, fire, or problems with the

product.

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Do not place an object that generates an electromagnetic field near the washer.

• This may result in injury due to a malfunction.

Since the water drained during a high-temperature wash or drying cycle is hot, do not touch the water.

• This may result in burns or injury.

Do not operate the washer if the detergent dispenser is removed.

• This may result in electric shock or injury due to water leakage.

Do not insert your hand into the detergent dispenser after opening it.

• This may result in injury as your hand may be caught.

Do not place any non-laundry objects, such as shoes, food waste, or animals into the washer.

• This can cause abnormal vibrations that can damage the washer, and, in the case of pets, cause severe

injury or death.

Do not press the buttons using sharp objects such as pins, knifes, fingernails, etc.

• This may result in electric shock or injury.

Do not wash laundry contaminated by oils, creams, or lotions usually found in skincare shops, hair salons or

massage clinics.

• This may result in the rubber seal becoming deformed and water leakage.

Do not leave metal objects (safety pins, hair pins, etc.) or bleach in the tub for long periods of time.

• This may cause the tub to rust.

• If rust appears on the surface of the tub, apply a neutral cleansing agent to the surface and use a

sponge to clean it. Never use a metal brush.

Do not use dry cleaning detergent in the tub and do not wash, rinse, or spin laundry contaminated by dry

cleaning detergent.

• This may result in spontaneous combustion or ignition due to heat from the oxidation of the oil.

Do not use hot water from water cooling/heating devices.

• This may result in problems with the washer.

Do not use natural hand-washing soap in the washer.

• If it hardens and accumulates inside the washer, it may cause problems with the product, discoloration,

rust, or bad odors.

Do not wash large laundry items such as bedding in the washing net.

• Failing to do so may result in injury due to abnormal vibrations.

• Place smaller items, such as lace socks and lingerie in the washing net.

Do not use hardened detergent.

• If it accumulates inside the washer, it may result in water leakage.

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