Samsung WA476DSHASU/A1 Manual

WASHING MACHINE

Technical Information

Code No. : DC68-03051B_EN

• Duetopossibilityofpersonalinjuryorpropertydamage,alwayscontactanauthorized

technicianforservicingorrepairofthisunit.

• RefertoServiceManualfordetailedinstallation,operating,testing,troubleshooting,and

disassemblyinstructions.

Models : WA476DSHA*

WA484DSHA*

AllsafetyinformationmustbefollowedasprovidedinServiceManual.

CAUTION

Toavoidriskofelectricalshock,personalinjuryordeath;disconnectpowertowasher

beforeservicing,unlesstestingrequirespower.

WARNING

[Technical information]WA484DSHA_03051B_EN.indd 1 2012-06-25 �� 11:11:58

ALIGNMENT AND ADJUSTMENTS

GENERAL ERROR FUNCTION

Error Code

(Diagnostic Code

Error Image)

Description Corrective Action

1nd Thewaterlevelfailstodropbelowthe

ResetWaterLevelwithin30minutes.

Goto“WillNotDrain”Troubleshooting

Section.

2LO DoorfailstoUnlockAfter7attempts. Goto“WillNotUnlock”

TroubleshootingSection.

3nF

WhenthellingContinuesformore

than60minutesorthereisnochange

ofwaterlevelfor6minutes.

Goto“NoWaterFill”Troubleshooting

Section.

4FL Doorfailstolockafter7attempts. Goto“WillNotLock”Troubleshooting

Section.

5LE

AwaterlevellowerthantheReset

waterlevelisdetectedfor5seconds

duringtheWash/Rinsecycle.

Goto“NoWaterFill”Troubleshooting

Section.

6 1E

WaterLevelSensorTrouble.(When

theinputsignalfromthewaterlevel

sensorisoutofrange,theunitwill

sendoutbeepingsoundsandhalts

thecycle.)

Goto“NoWaterFill”

TroubleshootingSection

7 OE

Afaultisdetectedinthewaterlevel

sensor.Data(frequency)showsthe

waterlevelisatorabovetheoverow

waterlevel.(Whenthiscondition

isdetected,themachinewill

automaticallystartsdrainingwater

untilthewaterlevelfallsbelowthe

resetwaterlevel)

Firstchecktoseethatallofwater

valvesarenotstuck.Ifwatervalves

areOK,checkwaterlevel.

8dc Unbalanceorcabinetbumpis

detectedduringnalspin

Goto“WetClothes”Troubleshooting

Section.

9 E2

JammedKey.(Whenkeyinputsignals

arecomingoutformorethan30

seconds,itisregardedasajam.)

Checkallofkeys.IfAkeyissensed

tobepressed,allkeyswilldonot

respond.

10 ds Doorisdetectedasopenwhileitis

tryingtolockthedoor.

Goto“QuickTestMode”andthendo

DoorLock/UnlockTest

Toavoidriskofelectricalshock,personalinjuryordeath;disconnectpowertowasher

beforeservicing,unlesstestingrequirespower.

WARNING

[Technical information]WA484DSHA_03051B_EN.indd 2 2012-06-25 �� 11:11:58

ALIGNMENT AND ADJUSTMENTS

Error Code

(Diagnostic Code

Error Image)

Description Corrective Action

11 TE1

Thisoccurswhenthewater

temperaturesensorfaultisdetected

continuouslyfor5seconds.

Goto“BoardInputTest”andcheck

WaterTemperature.Checkloose

orpinchedwires.ReplacePCBor

thermistor.

12 3E

MICOMisattemptingtodrivethemotor

butisnotgettinganyresponsesignals

fromthehallsensor.Visualcheckshows

motorisnotrunning.(Locked,Defective

HallSensororOverload)

Evaluatewireharnessforlooseor

unhookedconnections.Goto“Quick

TestMode”andtestMotor.

13 HE HeaterRelayFailure(NoHeaterRelay

CheckSignal) ReplacePCB

14 nF1 Thehot/coldwaterhoseconnectionis

notcorrect.

Pleaseconnectthehot/coldwater

hoseconnectioncorrectly.

15 SUd

Sudsisdetectedduringthewashing

session.(“SUdS”isnotanerror.When

itnisheswashing,EndandtheSUd

codewillblinkinturn.)

Guideausertoreduceamountof

detergentusage.

16 AE

CommunicationerrorbetweenSUB

PBAandMAINPBA

CheckMainPBA,SUBPBA&Wire-

harness.ReplacePCB

17 PE

(ClutchMotorError)

Thiserroroccurswhenthepositionof

theclutchisnotdetected.

-Ifthepositiondetectionsignalisnot

received15secondsaftertheclutch

motorstarts,thespindrumisshaken

leftandrightandthenthemotoris

restarted.

Ifthemotorpositionsignalisnot

receivedevenafter3reattempts,aPE

erroroccurs.

1.Checktheclutchmotor.

2.Checktheassemblystatusofthe

clutchmotor.

3.Checkthewireconnectorterminals.

PE1

(clutchhallsensor

error)

Afterthecompletionoftheclutch

positiondetection,andtheclutch

hallsignalisinvalid,thespindrum

isshakenleftandrightandthenthe

clutchhallsignalisevaluatedagain.

This,iftheclutchhallsignalisstill

invalid,theclutchpositionswitching

statusischeckedandthenthe

operationisrestarted.

(Ifthe15reattemptsfail,thiserror

occurs.)

1.Checktheclutchhallsensor.

2.Checkthewireconnectorterminals.

3.Checktheclutchswitchingstatus.

-Checkthecouplingassemblyand

disassemblystatus.

19 8E

IftheoutputfromtheMEMSsensor

isover4.5Vorunder0.5Vandit

continuesfor5seconds,thiserror

occurs.

1.ChecktheMEMSsensorandPBA.

2.Checkthewireconnectorterminals

Toavoidriskofelectricalshock,personalinjuryordeath;disconnectpowertowasher

beforeservicing,unlesstestingrequirespower.

WARNING

[Technical information]WA484DSHA_03051B_EN.indd 3 2012-06-25 �� 11:11:58

ALIGNMENT AND ADJUSTMENTS

TEST MODE

Test Mode:

EachTestModefortheORCAisasfollowsinthe

comingpages.Thetestmodesindicatedbythe

redarrowsaremodesunabletogetanaccess

oncethewashingcyclehasstartedduetosafety

reasons.

Quick Test Mode

Denition of Quick Test Mode:

- CheckoperationofallLED’s(VerifyfaultyLED).

- Checkmodelandsoftwareversion.

- Checkdierentoperatingmodes(e.g.watervalve,motor,door,drainpump,etc.).

How to Enter:

- Plugintheunit.

- Pressspinkey,soillevelkeyandPowerKeyatthesameTime.

Toavoidriskofelectricalshock,personalinjuryordeath;disconnectpowertowasher

beforeservicing,unlesstestingrequirespower.

WARNING

[Technical information]WA484DSHA_03051B_EN.indd 4 2012-06-25 �� 11:11:59

ALIGNMENT AND ADJUSTMENTS

Quick Test Mode:

1. AllLED’slightupanditsendsoutBeepSoundwhenit

entersintotheQuickTestMode.(Including7-Segment)

2. DisplayssoftwareversionforasecandClearEEprom.

3. Whentheversionisdisplayed,turntheJog-Dialsothat

theversiondisappears.Pressthefollowingkeystotestthe

variouscomponents.

-TempKey:WaterValveTest

-Signal:DoorLock/UnlockTest

-SoilKey:WaterHeaterTest

-Spin:Drain/circulationpumptest

EEPROM Clear Check

Denition of EEPROM Clear Mode:

- EEPROMinitialization.

- Allcourse/optionsettingsaretoberesettodefault

valuesafterEEPROMinitialization.

- WhenServicearisesanditneedsPCBreplacement,

EEPROMshouldbereset.

How to Enter:

- Theunitneedstobeon.

- PressDelayStartKey,andPowerKeyatthesame

time.

Toavoidriskofelectricalshock,personalinjuryordeath;disconnectpowertowasher

beforeservicing,unlesstestingrequirespower.

WARNING

[Technical information]WA484DSHA_03051B_EN.indd 5 2012-06-25 �� 11:12:00

ALIGNMENT AND ADJUSTMENTS

Continuous Run Mode

Denition of Continuous Run Mode:

- WillcontinuouslyrepeatthecurrentcycleuntiltheContinuousRunModeiscancelled.

How to Enter:

- PressDelayStart+SoilLevelKeytogetherfor7sec.

Continuous Run Mode:

1. Press

DelayStart+SoilLevel

Keyfor7secduringPowerOnState(NormalUserMode).

OnceinContinuousRunMode,Thesevensegmentswillnolongerdisplay“0000”andwillalternate

betweendisplayingthenumberofcyclesofthecompletedcourseandtheremainingtimeofthecourse.

3. TheContinuousRunModewillrepeatthepreviouscycleuntilcontinuousrunmodeiscancelled.

DuringContinuousRunMode,pressDelayStart+SoilLevelKeyfor7sectoreturntonormal

usermode.Thesevensegmentswillnolongerdisplaythenumberofcyclesandwilldisplaythe

maintenancetimeonly.

5. IfyouexitServiceModeafterenteringitfromContinuousMode,thewashingmachinereturns

toContinuousMode.

6. IfpowerislostinContinuousRunMode(thatis,whenthepowerplugisdisconnectedorthe

Powerkeyispressedturningthewashingmachineo),themodeisreleasedwhenthewashing

machineisturnedonagain.

Service Mode

Denition of Service Mode:

- ServiceModeenablesservicetechnicianstoverifytheoperationofthewashingmachineand

dotroubleshooting.

- ServiceModecanbeenteredduringallwashingcyclewithoutinterruptingthecycleexcept

someoftestmodes.

- VarioustestscanbedonewithServiceMode.So,troubleshootingcanbedonebasedonthe

resultingdiagnosticcodes.

How to Enter:

- ToentertheServiceMode,presstheSignalandExtraRinseKeysfor3secondsoruntiltheunit

sendsoutbeepingsounds.

Toavoidriskofelectricalshock,personalinjuryordeath;disconnectpowertowasher

beforeservicing,unlesstestingrequirespower.

WARNING

[Technical information]WA484DSHA_03051B_EN.indd 6 2012-06-25 �� 11:12:00

ALIGNMENT AND ADJUSTMENTS

Service Mode

Service Mode:

1.ThewashermustbeontogointotheServiceMode.

2.Themotorspeedwillbedisplayedwhenstarted(Itdisplays0whenthemotordoesnotspin).

3.Thepresentstateofthemachinewillnotbechanged.

(i.e.,thecurrentcycleinprogresswillnotbeinterruptedandonlythedisplaywillchange)

4. ToexitServiceMode,pressSignalandExtraRinseKeysfor3secondagain,orPowerKey.Ifnokey

isoperatedduringServiceModefor5minutes,themachinewillreturntonormalusermode.

Quick Spin Test Mode

Denition of Quick Spin Test Mode:

- QuickSpinTestModeistodoSpinCheck.(HighRPM)

How to Enter:

- DuringServiceMode,presstheDelayStartandTemp.Keysfor3secondstoenterQuickSpin

TestMode.

- Cannotenteroncethewashingcyclehasstarted.

Quick Spin Test Mode:

AsitentersintotheQuickSpinTestMode,itstartsspinningandreachestoitsmaximumRPM.

OncetheSpinspeedreachesthemaximumRPM,thespeeddropsimmediately.

ToholdQuickSpinTestMode(enteringHoldSpeedMode),presstheStart/Pausebutton.Ifthe

Start/PausebuttonispressedduringQuickSpinTestMode,itwillstopacceleratingandholdits

spinningspeedfor10minutesbeforegoingbacktoQuickSpinTestMode.

Also,tocanceltheholdandallowQuickSpinTestModetocontinue,presstheDelayStartand

TempKeystogetherfor3seconds.

IfyouholddowntheDelayStartandTemp.keysforthree(3)secondswhenthewashingmachine

isnotinHoldSpeedMode,QuickSpinModeisexitedandServiceModeisrestored.

Toavoidriskofelectricalshock,personalinjuryordeath;disconnectpowertowasher

beforeservicing,unlesstestingrequirespower.

WARNING

[Technical information]WA484DSHA_03051B_EN.indd 7 2012-06-25 �� 11:12:00

ALIGNMENT AND ADJUSTMENTS

Cycle Count Check Mode

Denition of Cycle Count Check Mode:

- CycleCountCheckModeistotallyupthenumberofwashings.

How to Enter:

- ToentertheCycleCountCheckMode,presstheSignalKeyduringServiceMode.

Cycle Count Check Mode:

1. ActivatetheServiceModeinadvance.

2.WhentheSignalkeyispressed,thetotalnumberofwashingswilllightupandasignalLEDwill

glow.

3.Themaximumnumberofcycleswillbe1999.

Thecounterwillrolloverto0andstartcountingagainafter1999.

4.Thecountingwillbecarriedoutattheendofthenormalcycle.

(FornormalandContinuousRuncycles,thecountiscarriedoutattheendofthecycles.

5. ToexittheCycleCountCheckMode,pressthe“Signal”keyagain.

S/W Version Check Mode

Denition of S/W Version Check Mode:

- S/WVersionCheckModeistobringupS/WVersioninformation.

How to Enter:

- ToentertheS/WVersionCheckMode,presstheSoilLevelKeyduringServiceMode.

S/W Version Check Mode:

1. ActivatetheServiceModeinadvance.

2. PresstheSoilLevelKeytobringupitssoftwareVersion

EX)GeneratedE49atVersion49(dEisMicomcode,49isit’ssoftwareversion)

3. ToexittheS/WVersionCheckMode,presstheSoilLevelS/Wonceagain.

Then,itreturnstotheServiceModewithmotorRPMilluminating.

Toavoidriskofelectricalshock,personalinjuryordeath;disconnectpowertowasher

beforeservicing,unlesstestingrequirespower.

WARNING

[Technical information]WA484DSHA_03051B_EN.indd 8 2012-06-25 �� 11:12:01

ALIGNMENT AND ADJUSTMENTS

Fast Time Down Test Mode

Denition of Fast Time Down Test Mode:

- FastTimeDownTestModeistoforwardtheprogramtothenextcyclestage.

How to Enter:

- ToentertheFastTimeDownTestMode,presstheTempkeyduringServiceMode.

Fast Time Down Test Mode:

1. ActivatetheServiceModeinadvance.

2. Toforwardtheprogramtothenextcyclestage,presstheTempkey.

Each stage is located at key points of a complete cycle as follows:

- EndofEachFill(BeginningofWashorRinseTumbleSession)

Caution:CheckifthecurrentwaterlevelishigherthantheResetwaterlevelandthenperform

theFasttimedowntest.

- BeginningofDrainSession

- BeginningofSpinSession(Here,itchecksthewaterlevel.So,ifitisovertheresetlevel,itcarries

outdrainingbeforethespinning.)

- BeginningofFillSession

- BeginningofBleachFill

- BeginningofFabricSoftenerFill

- Every3minutesduringWashandRinseTumbleSession

Toavoidriskofelectricalshock,personalinjuryordeath;disconnectpowertowasher

beforeservicing,unlesstestingrequirespower.

WARNING

[Technical information]WA484DSHA_03051B_EN.indd 9 2012-06-25 �� 11:12:01

ALIGNMENT AND ADJUSTMENTS

Board Input Test Mode

Denition of Board Input Test Mode:

- BoardInputTestModeistodisplaysaspeciedinputafterakeypress.

How to Enter:

- ToentertheBoardInputTestMode,presstheExtraRinsekeyduringServiceMode.

Board Input Test Mode:

1. ActivatetheServiceModerst.

2. PressthekeytostartBoardInputTest.

3.TurntheJog-Dialsothatthenormalcourseisturnedon,andTheWaterTemperaturewillbe

displayedinCelsius.

4.TurntheJog-DialsothattheHeavydutycycleisturnedon,TheWaterTemperaturewillbe

displayedinFahrenheit.

5.TurntheJog-DialsothatthePermPresscycleisturnedon,Thedoorstatuswillbedisplayed(OP

ifopen,CLifclosed).

6. TurntheJog-DialsothattheRinse+SpinorQuickWashisturnedon,TheDoorLockSwitch

statuswillbedisplayed(ULifunlocked,LOiflocked).

Toavoidriskofelectricalshock,personalinjuryordeath;disconnectpowertowasher

beforeservicing,unlesstestingrequirespower.

WARNING

[Technical information]WA484DSHA_03051B_EN.indd 10 2012-06-25 �� 11:12:01

Other manuals for WA476DSHASU/A1

This manual suits for next models

Table of contents

Languages:

Other Samsung Washer manuals

Samsung

Samsung WF80F5E5U User manual

Samsung

Samsung SW70W9 User manual

Samsung

Samsung WA52M8650AW User manual

Samsung

Samsung WD80J5 Series User manual

Samsung

Samsung WF9850EW User manual

Samsung

Samsung WF8802 User manual

Samsung

Samsung WW70A6S28AE User manual

Samsung

Samsung WA55CG71 A Series User manual

Samsung

Samsung WF8604AH User manual

Samsung

Samsung SW85ASP User manual

Samsung

Samsung WW9 T3 Series User manual

Samsung

Samsung WA10F5S2 User manual

Samsung

Samsung P1093 User manual

Samsung

Samsung SWF-P12 User manual

Samsung

Samsung WD17T6300 Series User manual

Samsung

Samsung WF21T6500 Series User manual

Samsung

Samsung DC68-01922A User manual

Samsung

Samsung P843 User manual

Samsung

Samsung WF8702RSD User manual

Samsung

Samsung WF410ANR/XAA Operating instructions

Samsung

Samsung SWT80H2 User manual

Samsung

Samsung WF-J1462V User manual

Samsung

Samsung WW6 J4 Series User manual

Samsung

Samsung WW7 T4 Series User manual

Popular Washer manuals by other brands

Tricity Bendix

Tricity Bendix AW 1000 W Operating & installation instructions

Panasonic

Panasonic NA-F60L5WRB operating instructions

GE WSLP1500 Dimensions and installation information

Electrolux

Electrolux EWF1284EDW Service manual

Bosch

Bosch WAN2829BSN User manual and installation instructions

LG TV2516DV3B owner's manual

LG TH2517DSAV owner's manual

VESTEL

VESTEL CMH-XL 7510 TE user manual

AEG

AEG 74335 User information

Johnson

Johnson JWF721A user manual

Beko

Beko WTE7604XLW0 owner's manual

Danby

Danby DTT100A1WDB Owner's use and care guide

Amica

Amica WA 14 Ex operating instructions

Daewoo

Daewoo DWD-F1222 instruction manual

Bosch

Bosch WAS28461AU instruction manual

Miele

Miele PW 6080 Vario manual

Finlux

Finlux FLX108CF220 user manual

Whirlpool

Whirlpool 3LBR5132AN0 Use and care guide