Samsung FlexWash WV60A9900A Series User manual

FlexWash™

User manual

WV60A9900A*

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English

English2

Contents

Safety information 4

What you need to know about the safety instructions 4

Important safety symbols 4

Important safety precautions 5

CALIFORNIA PROPOSITION 65 WARNING 5

Critical installation warnings 6

Installation cautions 7

Critical usage warnings 7

Usage cautions 9

Critical cleaning warnings 12

Regulatory notice 13

FCC Notice 13

IC Notice 14

Open Source Announcement 15

Installation 16

Unpacking yourwasher 16

What’s included 17

Installation requirements 19

Step-by-step installation 23

Before you start 32

Initial setup 32

Laundry guidelines 33

Guide to cleaning agents 36

Operations 41

Control panel 41

Operating a cycle 43

Cycle overview 45

Cycle chart 48

Options 51

System Functions 54

Special features 56

SmartThings 58

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Maintenance 59

General considerations 59

Upperwasher 62

Lower washer 65

Troubleshooting 71

Checkpoints 71

Information codes 75

Specifications 78

Fabric care chart 78

Protecting the environment 79

Declaration of conformity 79

Specification sheet 80

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Safety information

Congratulations on your new Samsung washer. This manual contains important information on the

installation, use and care of your appliance. Please take some time to read this manual to take full

advantage of your washer’s many benefits and features.

What you need to know about the safety instructions

Please read this manual thoroughly to ensure that you know how to safely and efficiently operate the

extensive features and functions of your new appliance. Please store the manual in a safe location close

to the appliance forfuture reference. Use this appliance only for its intended purpose as described in this

instruction manual.

Warnings and Important Safety Instructions in this manual do not cover all possible conditions and

situations that may occur. It is your responsibility to use common sense, caution and care when installing,

maintaining and operating yourwasher.

Because the following operating instructions covervarious models, the characteristics of your washer may

differ slightly from those described in this manual and not all warning signs may be applicable. If you have

any questions or concerns, contact your nearest service center or find help and information online at www.

samsung.com.

Important safety symbols

What the icons and signs in this usermanual mean:

WARNING

Hazards or unsafe practices that may result in severe personal injury, death and/orproperty damage.

CAUTION

Hazards or unsafe practices that may result in personal injury and/or property damage.

NOTE

Indicates that a risk of personal injury or material damage exists.

These warning signs are here to prevent injury to yourself and others.

Please follow them explicitly.

Afterreading this manual, store it in a safe place for future reference.

Read all instructions before using the appliance.

As with any equipment that uses electricity and moving parts, potential hazards exist. To safely operate

this appliance, familiarize yourself with its operation and exercise care when using it.

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Important safety precautions

WARNING

To reduce the risk of fire, electric shock, or injury to persons when using

yourappliance, follow basic precautions, including the following:

1. Read all instructions before using the appliance.

2. Do not wash or dry articles that have been previously cleaned in, washed in, soaked in, or spotted with

gasoline, dry-cleaning solvents, other flammable or explosive substances as they give off vapors that

could ignite or explode.

3. Do not allow children to play on or in the appliance. Close supervision of children is necessary when the

appliance is used near children.

4. Before the appliance is removed from service ordiscarded, remove the door to the washing or drying

compartment.

5. Do not reach into the appliance if the drum is moving.

6. Do not install or store this appliance where it will be exposed to the weather.

7. Do not tamperwith controls.

8. Do not repairor replace any part of the appliance or attempt any servicing unless specifically

recommended in the user-maintenance instructions or in published user repair instructions that you

understand and have the skills to carry out.

9. Do not add gasoline, dry-cleaning solvents, or other flammable or explosive substances to the wash

water. These substances give off vapors that could ignite or explode.

10. Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used

for 2 weeks ormore. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such

a period, before using a washer or combination washer-dryer, turn on all hot water faucets and let the

waterflow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is

flammable, do not smoke or use an open flame during this time.

CALIFORNIA PROPOSITION 65 WARNING

WARNING

Cancer and Reproductive Harm - www.P65Warnings.ca.gov.

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Critical installation warnings

WARNING

The installation of this appliance must be performed by a qualified technician or service company.

• Failure to do so may result in electric shock, fire, an explosion, problems with the product, or injury.

The appliance is heavy, therefore take care when lifting it.

Plug the power cord into a wall socket that meets local electrical specifications. Use the socket for this

appliance only, and do not use an extension cord.

• Sharing a wall socket with other appliances, using a power strip, or extending the power cord may result

in electric shock or fire.

• Ensure that the voltage, frequency, and current supplied to the washer matches those listed in the

product specifications. Failure to do so may result in electric shock or fire. Plug the power plug into the

wall socket firmly.

Remove all foreign substances such as dust orwater from the power plug terminals and contact points

using a dry cloth on a regular basis.

• Unplug the power plug and clean it with a dry cloth.

• Failure to do so may result in electric shock orfire.

Plug the power plug into the wall socket so that the cord is running towards the floor.

• If you plug the power plug into the socket in the opposite direction, the electric wires within the cable

may be damaged and this may result in electric shock or fire.

Keep all packaging materials out of the reach of children as these may be dangerous.

• If a child places a plastic bag over his or her head, he or she can suffocate.

If the appliance, power plug, or power cord is damaged, contact your nearest service center.

This appliance must be properly grounded.

Do not ground the appliance to a gas pipe, plastic water pipe, or telephone line.

• This may result in electric shock, fire, an explosion, or problems with the product.

• Never plug the power cord into a socket that is not grounded correctly. Make sure that the socket is in

accord with local and national regulations.

Do not install this appliance near a heater or any flammable material.

Do not install this appliance in a humid, oily or dusty location, or in a location exposed to direct sunlight or

water (rain drops).

Do not install this appliance in a location exposed to low temperatures.

• Frost may cause the tubes to burst.

Do not install this appliance in a location where gas may leak.

• This may result in electric shock or fire.

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Do not use an electric transformer to power the washer.

• This may result in electric shock or fire.

Do not use a damaged powerplug, damaged power cord, or loose wall socket.

• This may result in electric shock or fire.

Do not pull or bend the power cord excessively.

Do not twist or tie the power cord.

Do not hook the powercord over a metal object, place a heavy object on the power cord, insert the power

cord between objects, or push the power cord into the space behind the appliance.

• This may result in electric shock or fire.

Do not pull the powercord when unplugging the power plug.

• Unplug the power plug by pulling the plug.

• Failure to do so may result in electric shock orfire.

This appliance should be positioned so that the power plug, the water supply taps, and the drain pipes are

accessible.

Installation cautions

CAUTION

This appliance should be positioned in such a way that the power plug is easily accessible.

• Failure to do so may result in electric shock orfire due to electric leakage.

Install your appliance on a solid, level floor that can support its weight.

• Failure to do so may result in abnormal vibrations, movement, noise, or problems with the product.

Critical usage warnings

WARNING

If the appliance is flooded, turn off the water & power supplies immediately and contact your nearest

service center.

• Do not touch the power plug with wet hands.

• Failure to do so may result in electric shock.

If the appliance generates a strange noise, a burning smell, or smoke, unplug the power plug immediately

and contact your nearest service center.

• Failure to do so may result in electric shock orfire.

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In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate immediately without touching the

power plug. Do not touch the appliance or power cord.

• Do not use a ventilating fan.

• A spark may result in an explosion or fire.

Do not let children play in or on the washer. In addition, when disposing of the appliance, remove the

washer door lever.

• Children can suffocate to death if trapped inside the product.

Make sure to remove the packaging (sponge, styrofoam) attached to the bottom of the washer before using

it.

Do not wash items contaminated with gasoline, kerosene, benzene, paint thinner, alcohol, or other

inflammable or explosive substances in the washer.

• This may result in electric shock, fire, or an explosion.

Do not open the washer door by force while it is operating (high-temperature washing/drying/spinning).

• Water flowing out of the washer may result in burns or cause the floor to be slippery. This may result in

injury.

• Opening the door by force may result in damage to the product or injury.

Do not insert your hand under the washerwhile an operation is in progress.

• This may result in injury.

Do not touch the power plug with wet hands.

• This may result in electric shock.

Do not turn the appliance off by unplugging the power plug while an operation is in progress.

• Plugging the power plug into the wall socket again may cause a spark and result in electric shock or fire.

Do not let children climb in or onto the appliance.

• This may result in electric shock, burns, or injury.

Do not insert your hand or a metal object under the washerwhile it is operating.

• This may result in injury.

Do not unplug the appliance by pulling the power cord. Always grip the plug firmly and pull it straight out

of the outlet.

• Damage to the power cord may cause a short-circuit, fire, and/or electric shock.

Do not attempt to repair, disassemble, or modify the appliance yourself.

• Do not use a fuse (such as copper, steel wire, etc.) other than a standard fuse.

• When the appliance needs to be repaired or reinstalled, contact your nearest service center.

• Failure to do so may result in electric shock, fire, problems with the product, or injury.

If the water supply hose comes loose from the faucet and floods the appliance, unplug the power plug.

• Failure to do so may result in electric shock orfire.

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Unplug the power plug when the appliance is not being used for long periods of time or during a thunder or

lightning storm.

• Failure to do so may result in electric shock orfire.

If any foreign substance enters the appliance, unplug the powerplug and contact your nearest Samsung

Customer Service.

• This may result in electric shock or fire.

Do not let children (or pets) play in or on yourwasher. The washer door does not open easily from the inside

and children may be seriously injured if trapped inside.

Usage cautions

CAUTION

If the washer is contaminated by a foreign substance such as detergent, dirt, food waste, etc., unplug the

power plug and clean the washer using a damp, soft cloth.

• Failure to do so may result in discoloration, deformation, damage, or rust.

The front glass may be broken by a strong impact. Take care when using the washer.

• If the glass is broken, it may result in injury.

After a watersupply failure or when reconnecting the water supply hose, open the faucet slowly.

Open the faucet slowly after a long period of non-use.

• The air pressure in the water supply hose or the water pipe may damage a product part or result in a

water leak.

If a draining error occurs during an operation, check if there is a draining problem.

• If the washer is used when it is flooded because of a draining problem, it may result in electric shock or

fire.

Insert the laundry into the washer completely so that the laundry does not get caught in the door.

• If laundry gets caught in the door, it may result in damage to the laundry or the washer, or result in a

water leak.

Turn the water supply off when the washer is not being used.

• Ensure that the water supply hose connectors are properly tightened.

Ensure that the rubber seal and front door glass are not contaminated by a foreign substance (e.g. waste,

thread, hair, etc.).

• If a foreign substance is caught in the door or the door is not completely closed, it may cause a water

leak.

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Open the faucet and check if the water supply hose connectors are firmly tightened and that there are no

water leaks before using the product.

• If the connectors on the water supply hoses are loose, it may result in a water leak.

The product you have purchased is designed fordomestic use only.

Using the product for business purposes qualifies as a product misuse. If the product is used forbusiness

purposes, it will not be covered by the standard warranty provided by Samsung and no responsibility can

be attributed to Samsung for malfunctions or damages resulting from such misuse.

Do not stand on the appliance or place objects (such as laundry, lighted candles, lighted cigarettes, dishes,

chemicals, metal objects, etc.) on the appliance.

• This may result in electric shock, fire, problems with the product, or injury.

Do not spray volatile material such as insecticide onto the surface of the appliance.

• As well as being harmful to humans, this may result in electric shock, fire, or problems with the product.

Do not place objects that generate electromagnetic fields near the washer.

• This may result in injury due to a malfunction.

Water drained during a high-temperature wash or drying cycle is hot. Do not touch the water.

• This may result in burns or injury.

Do not wash, spin, or dry water-proof seats, mats, or clothing (*) unless your appliance has a special cycle

forwashing these items.

(*): Woolen bedding, rain covers, fishing vests, ski pants, sleeping bags, diaper covers, sweat suits, and

bicycle, motor cycle and carcovers, etc.

• Do not wash thick or hard mats even if the washer mark is on the care label. This may result in injury or

damage to the washer, walls, floor, or clothing due to abnormal vibrations.

• Do not wash throw rugs or doormats with rubber backing. The rubber backing may come off and stick to

inside the drum, and this may result in malfunction such as a drainage error.

Do not operate the washerwhen the detergent drawer is removed.

• This may result in electric shock or injury due to a water leak.

Do not touch the insides of the drum during or just after drying as it is hot.

• This may result in burns.

The door glass becomes hot during washing and drying. Therefore, do not touch the door glass.

Also, do not allow children to play around the washer or touch the door glass.

• This may result in burns.

Do not insert your hand into the detergent drawer.

• This may result in injury as your hand may be caught by the detergent input device.

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