Samsung SM-T865 User manual

www.samsung.com

USER MANUAL

English. 08/2019. Rev.1.0

SM-T860

SM-T865

SM-T867

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Table of Contents

Basics

4 Read me first

6 Device overheating situations and

solutions

9 Device layout and functions

15 Battery

18 SIM or USIM card (nano-SIM card)

(SM-T865, SM-T867)

20 Memory card (microSD card)

22 Turning the device on and off

23 Initial setup

24 Samsung account

25 Transferring data from your previous

device (Smart Switch)

27 Understanding the screen

38 Notification panel

40 Screen capture and screen record

42 Entering text

Apps and features

45 Installing or uninstalling apps

47 S Pen features

63 Bixby

67 Bixby Vision

70 Bixby Home

72 Bixby Routines

74 Reminder

78 Phone (SM-T860, SM-T865)

83 Contacts

87 Messages

90 Internet

92 Camera

105 Gallery

111 AR Emoji

117 AR Doodle

118 Multi window

121 Samsung Members

122 Samsung Notes

129 PENUP

132 Calendar

133 Samsung Flow

135 My Files

135 Clock

137 Calculator

138 Game Launcher

139 Game Booster

141 Kids Home

142 SmartThings

146 Sharing content

147 Daily Board

150 Samsung DeX

157 Google apps

Table of Contents

194 Advanced features

195 Motions and gestures

196 Digital wellbeing

197 Device care

198 Optimising your device

198 Battery

199 Storage

200 Memory

200 Security

200 Apps

200 General management

201 Accessibility

202 Software update

202 User manual

203 About tablet

Appendix

204 Troubleshooting

210 Removing the battery

Settings

159 Introduction

159 Connections

160 Wi-Fi

162 Bluetooth

164 Data saver (SM-T865, SM-T867)

164 Mobile data only apps (SM-T865,

SM-T867)

165 Mobile Hotspot and Tethering

(SM-T865, SM-T867)

166 More connection settings

168 Sounds and vibration

168 Dolby Atmos (surround sound)

169 Separate app sound

169 Notifications

170 Display

171 Blue light filter

171 Night mode

172 Changing the screen mode or

adjusting the display colour

173 Screensaver

173 Wallpaper

174 Lock screen

174 Smart Lock

175 Biometrics and security

176 Face recognition

179 Fingerprint recognition

182 Samsung Pass

185 Secure Folder

189 Accounts and backup

190 Users

192 Samsung Cloud

194 Google

Basics

Read me first

Please read this manual before using the device to ensure safe and proper use.

•

Descriptions are based on the device’s default settings.

•

Some content may differ from your device depending on the region, service provider,

model specifications, or device’s software.

•

Content (high quality content) that requires high CPU and RAM usage will affect the

overall performance of the device. Apps related to the content may not work properly

depending on the device’s specifications and the environment that it is used in.

•

Samsung is not liable for performance issues caused by apps supplied by providers other

than Samsung.

•

Samsung is not liable for performance issues or incompatibilities caused by edited

registry settings or modified operating system software. Attempting to customise the

operating system may cause the device or apps to work improperly.

•

Software, sound sources, wallpapers, images, and other media provided with this device

are licensed for limited use. Extracting and using these materials for commercial or other

purposes is an infringement of copyright laws. Users are entirely responsible for illegal

use of media.

•

You may incur additional charges for data services, such as messaging, uploading and

downloading, auto-syncing, or using location services depending on your data plan. For

large data transfers, it is recommended to use the Wi-Fi feature. (SM-T865, SM-T867)

•

Default apps that come with the device are subject to updates and may no longer be

supported without prior notice. If you have questions about an app provided with

the device, contact a Samsung Service Centre. For user-installed apps, contact service

providers.

•

Modifying the device’s operating system or installing softwares from unofficial sources

may result in device malfunctions and data corruption or loss. These actions are violations

of your Samsung licence agreement and will void your warranty.

Basics

•

Depending on the region or service provider, a screen protector is attached for protection

during production and distribution. Damage to the attached screen protector is not

covered by the warranty.

•

You can see the touchscreen clearly even in strong outdoor sunlight by automatically

adjusting the contrast range based on the surrounding environment. Due to the nature

of the product, displaying fixed graphics for extended periods may result in afterimages

(screen burn-in) or ghosting.

–

It is recommended not to use fixed graphics on part or all of the touchscreen for

extended periods and turn off the touchscreen when not using the device.

–

You can set the touchscreen to turn off automatically when you are not using it.

Launch the

Settings

app, tap

Display

→

Screen timeout

, and then select the length

of time you want the device to wait before turning off the touchscreen.

–

To set the touchscreen to automatically adjust its brightness based on the

surrounding environment, launch the

Settings

app, tap

Display

, and then tap the

Adaptive brightness

switch to activate it.

•

Depending on the region or model, some devices are required to receive approval from

the Federal Communications Commission (FCC). If your device is approved by the FCC,

you can view the FCC ID of the device. To view the FCC ID, launch the

Settings

app and

tap

About tablet

→

Status

•

Depending on the region, you can view the regulatory information on the device. To

view the information, launch the

Settings

app and tap

About tablet

→

Regulatory

information

Instructional icons

Warning: situations that could cause injury to yourself or others

Caution: situations that could cause damage to your device or other equipment

Notice: notes, usage tips, or additional information

Basics

Device overheating situations and solutions

When the device heats up while charging the battery

While charging, the device and the charger may become hot. During wireless charging or fast

charging, the device may feel hotter to the touch. This does not affect the device’s lifespan or

performance and is in the device’s normal range of operation. If the battery becomes too hot,

the charger may stop charging.

Do the following when the device heats up:

•

Disconnect the charger from the device and close any running apps. Wait for the

device to cool down and then begin charging the device again.

•

If the lower part of the device overheats, it could be because the connected USB

cable is damaged. Replace the damaged USB cable with a new Samsung-approved

one.

•

When using a wireless charger, do not place foreign materials, such as metal objects,

magnets, and magnetic stripe cards, between the device and the wireless charger.

The wireless charging or fast charging feature is only available on supported models.

When the device heats up during use

When you use features or apps that require more power or use them for extended periods,

your device may temporarily heat up due to increased battery consumption. Close any

running apps and do not use the device for a while.

The following are examples of situations in which the device may overheat. Depending on

the functions and apps you use, these examples may not apply to your model.

•

During the initial setup after purchase or when restoring data

•

When downloading large files

Basics

•

When using apps that require more power or using apps for extended periods

–

When playing high-quality games for extended periods

–

When recording videos for extended periods

–

When streaming videos while using the maximum brightness setting

–

When connecting to a TV

•

While multitasking (or, when running many apps in the background)

–

When using Multi window

–

When updating or installing apps while recording videos

–

When downloading large files during a video call

–

When recording videos while using a navigation app

•

When using large amount of data for syncing with the cloud, email, or other accounts

•

When using a navigation app in a car while the device is placed in direct sunlight

•

When using the mobile hotspot and tethering feature

•

When using the device in areas with weak signals or no reception

•

When charging the battery with a damaged USB cable

•

When the device’s multipurpose jack is damaged or exposed to foreign materials, such as

liquid, dust, metal powder, and pencil lead

•

When you are roaming

Do the following when the device heats up:

•

Keep the device updated with the latest software.

•

Conflicts between running apps may cause the device to heat up. Restart the device.

•

Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them.

•

Close apps that increase battery consumption or that run in the background when

not in use.

•

Delete unnecessary files or unused apps.

•

Decrease the screen brightness.

•

If the device overheats or feels hot for a prolonged period, do not use it for a while. If

the device continues to overheat, contact a Samsung Service Centre.

Basics

Precautions for device overheating

If you begin to feel uncomfortable due to the device overheating, stop using the device.

When the device heats up, the features and performance may be limited or the device may

turn off to cool down. The feature is only available on supported models.

•

If the device overheats and reaches a certain temperature, a warning massage will appear

to prevent device failure, skin irritations and damages, and battery leakage. To lower the

device’s temperature, the screen brightness and the performance speed will be limited

and battery charging will stop. Running apps will be closed and all calling and other

features will be limited, except for emergency calls, until the device cools down.

•

If the second message appears due to a further increase of the device’s temperature, the

device will turn off. Do not use the device until the device’s temperature drops below the

specified level. If the second warning message appears during an emergency call, the call

will not be disconnected by a forced shut down.

Precautions for operating environment

Your device may heat up due to the environment in the following conditions. Use caution to

avoid shortening the battery’s lifespan, damaging the device, or causing a fire.

•

Do not store your device in very cold or very hot temperatures.

•

Do not expose your device to direct sunlight for extended periods.

•

Do not use or store your device for extended periods in very hot areas, such as inside a

car in the summertime.

•

Do not place the device in any areas that may overheat, such as on an electric heating

mat.

•

Do not store your device near or in heaters, microwaves, hot cooking equipment, or high

pressure containers.

•

Do not use a cable whose covering is peeled off or damaged, and do not use any charger

or battery that is damaged or malfunctioning.

Basics

Device layout and functions

Package contents

Refer to the quick start guide for package contents.

•

The items supplied with the device and any available accessories may vary

depending on the region or service provider.

•

The supplied items are designed only for this device and may not be compatible

with other devices.

•

Appearances and specifications are subject to change without prior notice.

•

You can purchase additional accessories from your local Samsung retailer. Make

sure they are compatible with the device before purchase.

•

Use only Samsung-approved accessories. Using unapproved accessories may cause

the performance problems and malfunctions that are not covered by the warranty.

•

Availability of all accessories is subject to change depending entirely on

manufacturing companies. For more information about available accessories, refer

to the Samsung website.

•

The earphones (USB Type-C) that support digital output can be used with the

device. However, the device may not be compatible with earphones that use a

different audio output method or were made by a different manufacturer.

Basics

Device layout

Speaker

Front camera

Side key (Power/Bixby)

Volume key

Earphone jack /

Multipurpose jack (USB

Type-C)

Light sensor

Microphone

Touchscreen

Microphone Speaker

SM-T865, SM-T867:

SIM card / Memory

card tray

SM-T860: Memory

card tray

Fingerprint

recognition sensor

Keyboard dock port

GPS antenna

Speaker

Main antenna

(SM-T865, SM-T867)

Rear camera (Dual)

S Pen's charging

groove

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