Samsung Galaxy SmartTag+ User manual

www.samsung.com

USER MANUAL

05/2021. Rev.1.2

EI-T5300

EI-T7300

Galaxy SmartTag

Galaxy SmartTag+

Getting started

About Galaxy SmartTag/SmartTag+

The Galaxy SmartTag/SmartTag+ is a device that can be attached to pets or objects in order

to prevent their loss and to stay updated on their location. You can also launch automation

features through the SmartTag using its button.

Connect a SmartTag to your mobile device through the SmartThings app to check the

location of the device and get information about where the device was lost.

Read me first

Please read this manual before using the device to ensure safe and proper use.

•

Descriptions are based on the device’s default settings.

•

Some content may differ from your device depending on the region, service provider,

model specifications, or device’s software.

•

Software, sound sources, wallpapers, images, and other media provided with this device

are licensed for limited use. Extracting and using these materials for commercial or other

purposes is an infringement of copyright laws. Users are entirely responsible for illegal

use of media.

•

Default apps that come with the device are subject to updates and may no longer be

supported without prior notice. If you have questions about an app provided with the

device, contact a Samsung Service Center.

•

Modifying the device’s operating system or installing softwares from unofficial sources

may result in device malfunctions and data corruption or loss. These actions are violations

of your Samsung licence agreement and will void your warranty.

•

Do not use your SmartTag in a hot environment of near a fire.

•

Do not swallow or disassemble any battery, chemical burn hazard.

•

This product contains a button cell battery. Do not swallow the battery. Swallowing the

battery can result in severe internal burns within just 2 hours and death in severe cases.

English (UK)

Getting started

•

Keep batteries away from infants and children. If the battery compartment does not close

securely, stop using the product and keep it away from infants and children. If you think

the batteries might have been swallowed or inserted inside any part of the body, seek

immediate medical attention.

•

This product includes certain free/open source software. To see the instructions for

viewing the open source licence, go to the Samsung website (opensource.samsung.com).

•

The use of mobile devices on aeroplanes or ships may be subject to federal and local

guidelines and restrictions. Check with the appropriate authorities and always follow

crew instructions regarding when and how you may use your device. (EI-T7300)

Instructional icons

Warning: situations that could cause injury to yourself or others

Caution: situations that could cause damage to your device or other equipment

Notice: notes, usage tips, or additional information

Device layout

Package contents

•

SmartTag

•

Quick Start Guide

•

The items supplied with the SmartTag and any available accessories may vary

depending on the region or service provider.

•

The supplied items are designed only for this device and may not be compatible with

other devices.

•

Appearances and specifications are subject to change without prior notice.

•

You can purchase additional accessories from your local Samsung retailer. Make sure

they are compatible with the device before purchase.

•

Use only Samsung-approved accessories. Using unapproved accessories may cause

the performance problems and malfunctions that are not covered by the warranty.

•

Availability of all accessories is subject to change depending entirely on

manufacturing companies. For more information about available accessories, refer to

the Samsung website.

English (UK)

Getting started

Device layout

Strap connection

hole

Button

Battery cover

groove

Speaker

Button

Button Function

Button

•

Press to turn off the SmartTag alerts notification sound when

it rings.

•

Press twice to find the mobile device connected to the

SmartTag.

•

Press or press and hold to launch the automation feature you

set.

English (UK)

Getting started

Replacing a battery

1 Open the battery cover groove using a coin.

2 Insert the battery with the positive terminal properly aligned with the + symbol inside the

SmartTag.

3 Place the battery cover over the SmartTag and press on the battery cover until it clicks into

place.

Be careful to not hurt your finger or fingernail when opening the battery cover groove

while replacing the battery.

•

When the battery is discharged, replace the battery.

•

Do not recharge the provided battery.

English (UK)

Getting started

Before using the SmartTag

Installing the SmartThings app on your mobile device

Before using a SmartTag, you should install the SmartThings app on your mobile device.

Depending on your mobile device, you can download the SmartThings app from the

following places:

•

Samsung Android mobile devices:

Galaxy Store

Play Store

•

You cannot install the SmartThings app on mobile devices that do not support

SmartTags syncing. Ensure that your mobile device is compatible with the SmartTags.

•

You must register and sign in to your Samsung account to use the SmartThings app.

Connecting SmartTags to a mobile device

1 Launch the

SmartThings

app on your mobile device.

Update the SmartThings app to the latest version.

2 Press the button of the SmartTag.

The SmartTag will make a sound and be activated.

3 When the pop-up window informing that your SmartTag is detected appears on your

mobile device, tap

Add now

If the connection pop-up window does not appear, select

→

Device

→

Tag/Tracker

4 Follow the on-screen instructions to complete the connection.

When the connection is complete, your SmartTag will appear in the list of devices in the

SmartThings app.

5 On the SmartThings app screen, tap

SmartThings Find

to download additional plugins.

When the download is complete, the current location of the device will be displayed on

the map.

English (UK)

Getting started

Connecting SmartTags by scanning the QR code

You can also connect a SmartTag to your mobile device by scanning its QR code.

1 Launch the

SmartThings

app on your mobile device.

2 Select

→

Device

→

Scan QR code

to scan the QR code on the box.

3 Follow the on-screen instructions to complete the connection.

When the connection is complete, the SmartTag will appear in the list of devices in the

SmartThings app.

4 On the SmartThings app screen, tap

SmartThings Find

to download additional plugins.

When the download is complete, the current location of the device will be displayed on

the map.

•

If you are registering a SmartTag for the first time, the registration process may not be

smooth depending on the surrounding environment. You may have to try 2-3 times

before successfully completing registration.

•

Supported features may differ depending on the mobile device and software version.

•

You can use SmartThings Find only on Samsung mobile devices that run Android 8.0

or later, as well as Samsung mobile devices that support the Find My Mobile feature.

•

The SmartTag is a wireless communication device, and performance may be

degraded when multiple devices are connected simultaneously.

English (UK)

Using the SmartTag

Viewing a SmartTag’s location

You can remotely view your SmartTag’s location from the SmartThings app on your mobile

device and find its location by triggering a notification sound on the SmartTag.

1 Launch the

SmartThings

app on your mobile device.

2 Tap on your SmartTag card and tap

View map

. Alternatively, tap

SmartThings Find

The current location of the device will be displayed on the map.

•

The location of the SmartTag is based on GPS and Wi-Fi positioning results of the

mobile device connected to the SmartTag or the nearby Android mobile device,

which may have some errors due to things like the surrounding environment or GPS

failure.

•

If the current location of the SmartTag does not appear, the SmartTag’s battery has

been discharged or has not been discovered by an Android mobile device that

can check the SmartTag’s location information. Activate the related feature to get

notifications of the SmartTag’s location information.

•

The SmartTag’s usage time may vary depending on the user’s environment and the

usage pattern.

•

The Ultra-Wideband (UWB) feature may not be available depending on the region.

Current location

More options

List of devices to display on the

map

GPS information of the SmartTag

Detailed location information

and access additional options

English (UK)

Using the SmartTag

Searching for the SmartTag location with a notification sound

You can find the SmartTag’s location by triggering a notification sound.

1 Launch the

SmartThings

app on your mobile device.

2 Tap

SmartThings Find

3 Tap

Ring

→

Start

The SmartTag alerts notification will sound.

To turn off the notification sound, follow the on-screen instructions to turn off notifications or

press the SmartTag’s action button once.

Searching for the SmartTag location by signal strength

You can find the SmartTag’s location by detecting its signal strength.

1 Launch the

SmartThings

app on your mobile device.

2 Tap

SmartThings Find

→

Search nearby

The signal screen of the SmartTag you are looking for will appear. The closer you are to the

location of the SmartTag you are looking for, the stronger the signal strength indicated on

the screen will be.

You can trigger the SmartTag alerts notification sound by tapping .

Searching for the SmartTag location with the AR effect

(EI-T7300)

You can find the SmartTag’s location by using AR related features.

1 Launch the

SmartThings

app on your mobile device.

2 Tap

SmartThings Find

→

Search nearby

→

Find using camera

3 Scan the nearby area.

If your SmartTag is nearby, the AR effect will appear in the location of the SmartTag you are

looking for.

You can trigger the SmartTag alerts notification sound by tapping .

English (UK)

Using the SmartTag

Getting SmartTag location guidance

If your SmartTag is lost or far away from you, you may be directed to the location where the

SmartTag is located.

1 Launch the

SmartThings

app on your mobile device.

2 Tap

SmartThings Find

→

Navigate

Directions to the place where the SmartTag is located will begin.

If a supported navigation app is not installed on your mobile device, install the desired

app from the list of supported navigation apps first and get directions.

Finding mobile devices

If you do not see your mobile device nearby, the SmartTag can help you find it.

Press the SmartTag’s action button twice.

The mobile device connected to the SmartTag will sound its ringtone.

To turn off the ringtone on your mobile device, follow the on-screen instructions to turn off

the ringtone.

•

This feature is not available when the SmartTag and mobile device are not

connected.

•

This feature is available when the Let tag find your device feature is activated.

English (UK)

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