Samsung Galaxy Core Prime Operating manual

Important Information

for the Samsung GALAXY CORE Prime™

Important Health, Safety, and Warranty Information – page 2

General Terms and Conditions of Service – page 20

Important Message from Sprint – page 52

2 Important Health, Safety and Warranty Information Important Health, Safety and Warranty Information 3

Important Health,

Safety and Warranty

Information

Important information about your phone

can be accessed in writing on the mobile

device, or at www.samsung.com.

Read this information before using your

mobile device.

Warranty Information

Samsung Limited Warranty - This product

is covered under the applicable Samsung

Limited Warranty. Full written terms and

detailed information about the warranty

and obtaining service are available:

• On the device, tap Settings > About

device > Legal information > Samsung

legal > Warranty

• Online at:

English: www.samsung.com/us/Legal/

Phone_HSGuide.

Spanish: www.samsung.com/us/Legal/

Phone_HSGuide_SP.

2 Important Health, Safety and Warranty Information Important Health, Safety and Warranty Information 3

End User License Agreement

for Software

The End User License Agreement (EULA) for

this device is available:

• On the device, tap Settings > About

device > Legal information > Samsung

legal > End User License Agreement

• Online at www.samsung.com/us/Legal/

SamsungLegal-EULA2

Health and Safety Information

The complete Health and Safety document

is available:

• On the device, tap Settings > About

device > Legal information > Samsung

legal > Health and Safety

• Online at:

English: www.samsung.com/us/Legal/

Phone_HSGuide.

Spanish: www.samsung.com/us/Legal/

Phone_HSGuide_SP.

4 Important Health, Safety and Warranty Information Important Health, Safety and Warranty Information 5

Warning! This product contains

chemicals known to the State

of California to cause cancer

and reproductive toxicity. For

more information, please call

1-800-SAMSUNG (726-7864).

Intellectual Property

All Intellectual Property, as deined below,

owned by or which is otherwise the

property of Samsung or its respective

suppliers relating to the SAMSUNG Phone,

including but not limited to, accessories,

parts, or software relating thereto (the

“Phone System”), is proprietary to Samsung

and protected under federal laws, state

laws, and international treaty provisions.

Intellectual Property includes, but is

not limited to, inventions (patentable or

unpatentable), patents, trade secrets,

copyrights, software, computer programs,

and related documentation and other

works of authorship. You may not infringe

or otherwise violate the rights secured by

the Intellectual Property. Moreover, you

agree that you will not (and will not attempt

to) modify, prepare derivative works of,

reverse engineer, decompile, disassemble,

or otherwise attempt to create source code

from the software. No title to or ownership

in the Intellectual Property is transferred to

you. All applicable rights of the Intellectual

Property shall remain with SAMSUNG and

its suppliers.

Open Source Software

Some software components of this product

incorporate source code covered under

GNU General Public License (GPL), GNU

Lesser General Public License (LGPL),

OpenSSL License, BSD License and other

4 Important Health, Safety and Warranty Information Important Health, Safety and Warranty Information 5

open source licenses. To obtain the source

code covered under the open source

licenses, please visit:

http://opensource.samsung.com.

Disclaimer of Warranties; Exclusion

of Liability

EXCEPT AS SET FORTH IN THE EXPRESS

WARRANTY CONTAINED ON THE

WARRANTY PAGE ENCLOSED WITH THE

PRODUCT, THE PURCHASER TAKES THE

PRODUCT “AS IS”, AND SAMSUNG MAKES

NO EXPRESS OR IMPLIED WARRANTY OF

ANY KIND WHATSOEVER WITH RESPECT

TO THE PRODUCT, INCLUDING BUT NOT

LIMITED TO THE MERCHANTABILITY OF

THE PRODUCT OR ITS FITNESS FOR ANY

PARTICULAR PURPOSE OR USE; THE

DESIGN, CONDITION OR QUALITY OF

THE PRODUCT; THE PERFORMANCE OF

THE PRODUCT; THE WORKMANSHIP OF

THE PRODUCT OR THE COMPONENTS

CONTAINED THEREIN; OR COMPLIANCE OF

THE PRODUCT WITH THE REQUIREMENTS

OF ANY LAW, RULE, SPECIFICATION

OR CONTRACT PERTAINING THERETO.

NOTHING CONTAINED IN THE INSTRUCTION

MANUAL SHALL BE CONSTRUED TO CREATE

AN EXPRESS OR IMPLIED WARRANTY OF

ANY KIND WHATSOEVER WITH RESPECT

TO THE PRODUCT. IN ADDITION, SAMSUNG

SHALL NOT BE LIABLE FOR ANY DAMAGES

OF ANY KIND RESULTING FROM THE

PURCHASE OR USE OF THE PRODUCT

OR ARISING FROM THE BREACH OF

THE EXPRESS WARRANTY, INCLUDING

INCIDENTAL, SPECIAL OR CONSEQUENTIAL

DAMAGES, OR LOSS OF ANTICIPATED

PROFITS OR BENEFITS.

6 Important Health, Safety and Warranty Information Important Health, Safety and Warranty Information 7

Modiication of Software

SAMSUNG IS NOT LIABLE FOR

PERFORMANCE ISSUES OR

INCOMPATIBILITIES CAUSED BY YOUR

EDITING OF REGISTRY SETTINGS, OR

YOUR MODIFICATION OF OPERATING

SYSTEM SOFTWARE.

USING CUSTOM OPERATING SYSTEM

SOFTWARE MAY CAUSE YOUR DEVICE AND

APPLICATIONS TO WORK IMPROPERLY.

YOUR CARRIER MAY NOT PERMIT USERS TO

DOWNLOAD CERTAIN SOFTWARE, SUCH AS

CUSTOM OS.

SAFE™ (Samsung For Enterprise)

SAFE™: “SAFE™” (Samsung For Enterprise)

is a mark for a Samsung device which

has been tested against Samsung’s

own internal criteria for interoperability

with certain third party security-related

solutions for MDM and VPN. The testing

includes ield testing with local network

connection and menu tree testing which

tests functionality of the solutions in

conjunction with the Samsung device.

During the testing, the device is tested with

the security solutions to see if the solutions

work with the device as described by the

third party security solution providers. The

testing, for example, includes ield testing

with local network connection and menu

tree testing which tests functionality of the

solutions in conjunction with the Samsung

device. For more information about

Samsung’s SAFE™ program, please refer to

www.samsung.com/us/safe.

Disclaimer of Warranties: EXCEPT AS

OTHERWISE PROVIDED IN THEIR STANDARD

END USER LICENSE AND WARRANTY, TO

THE FULL EXTENT PERMITTED BY LAW

SAMSUNG ELECTRONICS CO., LTD.,

SAMSUNG ELECTRONICS AMERICA, INC.,

6 Important Health, Safety and Warranty Information Important Health, Safety and Warranty Information 7

AND THEIR AFFILIATES (COLLECTIVELY

REFERRED TO HEREIN AS THE “SAMSUNG

ENTITIES”) EXPRESSLY DISCLAIM ANY

AND ALL WARRANTIES, EXPRESS OR

IMPLIED, INCLUDING ANY WARRANTY

OF MERCHANTABILITY, FITNESS FOR A

PARTICULAR PURPOSE, INTEROPERABILITY

OR NON-INFRINGEMENT, WITH RESPECT

TO INFORMATION TECHNOLOGY

SECURITY PROTECTION, SAFE™ DEVICES

AND APPLICATIONS TESTED WITH SAFE™

DEVICES. IN NO EVENT SHALL THE

SAMSUNG ENTITIES BE LIABLE FOR ANY

DIRECT, INDIRECT, INCIDENTAL, PUNITIVE,

OR CONSEQUENTIAL DAMAGES OF ANY

KIND WHATSOEVER WITH RESPECT TO

INFORMATION TECHNOLOGY SECURITY

PROTECTION, SAFE™ DEVICES OR

APPLICATIONS TESTED WITH SAFE™

DEVICES. In addition, information

technology security protection will be

affected by features or functionality

associated with, among other things the

e-mail platform, master data management,

and virtual private network solutions

selected by the software provider, solution

provider or user. Choice of an e-mail,

master data management, and virtual

private network solution is at the sole

discretion of the software provider, solution

provider or user and any associated

effect on information technology security

protection is solely the responsibility of the

software provider, solution provider or user.

For complete statement of

limited warranty, please refer to

www.samsung.com/us/safe, available on

the web and where Samsung smartphones

and mobile devices are sold. [010115]

8 Important Health, Safety and Warranty Information Important Health, Safety and Warranty Information 9

Samsung Electronics America (SEA), Inc

Address:

85 Challenger Road

Ridgeield Park, New Jersey 07660

Phone: 1-800-SAMSUNG (726-7864)

Internet Address:

www.samsung.com

Inc. Samsung is a registered trademark of

Samsung Electronics Co., Ltd.

Do you have questions about your

Samsung Mobile Device?

For 24 hour information and assistance, we

offer a new FAQ/ARS System (Automated

Response System) at:

www.samsung.com/us/support

This section outlines the safety precautions

associated with using your phone. The

terms “mobile device” or “cell phone” are

used in this section to refer to your phone.

Read this information before using your

mobile device.

8 Important Health, Safety and Warranty Information Important Health, Safety and Warranty Information 9

Speciic Absorption Rate (SAR)

Certiication Information

Your wireless device is a radio transmitter

and receiver. It is designed and

manufactured not to exceed the exposure

limits for Radio Frequency (RF) energy

set by the Federal Communications

Commission (FCC) of the U.S. Government.

These FCC RF exposure limits are derived

from the recommendations of two expert

organizations: the National Council on

Radiation Protection and Measurement

(NCRP) and the Institute of Electrical and

Electronics Engineers (IEEE). In both cases,

the recommendations were developed by

scientiic and engineering experts drawn

from industry, government, and academia

after extensive reviews of the scientiic

literature related to the biological effects of

RF energy.

The RF exposure limit set by the FCC for

wireless mobile phones employs a unit

of measurement known as the Speciic

Absorption Rate (SAR). The SAR is a

measure of the rate of absorption of RF

energy by the human body expressed in

units of watts per kilogram (W/kg). The FCC

requires wireless phones to comply

with a safety limit of 1.6 watts per

kilogram (1.6 W/kg).

The FCC SAR limit incorporates a

substantial margin of safety to give

additional protection to the public

and to account for any variations in

measurements.

SAR tests are conducted using standard

operating positions accepted by the FCC

with the phone transmitting at its highest

certiied power level in all tested frequency

bands. Although the SAR is determined at

the highest certiied power level, the actual

10 Important Health, Safety and Warranty Information

SAR level of the phone while operating can

be well below the maximum reported value.

This is because the phone is designed to

operate at multiple power levels so as to

use only the power required to reach the

network. In general, the closer you are to a

wireless base station antenna, the lower the

power output of the device.

Before a new model device is available for

sale to the public, it must be tested and

certiied to the FCC that it does not exceed

the SAR limit established by the FCC. Tests

for each model phone are performed in

positions and locations (e.g. at the ear and

worn on the body) as required by the FCC.

For body-worn operation, this device has

been tested and meets FCC RF exposure

guidelines when used with an accessory

that contains no metal and that positions

the mobile device a minimum of 1.5 cm

from the body. Use of other accessories

may not ensure compliance with FCC RF

exposure guidelines. The FCC has granted

an Equipment Authorization for this

mobile device with all reported SAR levels

evaluated as in compliance with the FCC RF

exposure guidelines.

The maximum SAR values for this model

phone as reported to the FCC are:

Simultaneous Transmission Head:

1.17 W/Kg

Simultaneous Transmission Body-worn:

1.18 W/Kg

The SAR information for this device can also

be found on Samsung’s website:

www.samsung.com/sar.

SAR information on this and other mobile

devices can be accessed online on the

FCC’s website through http://transition.

fcc.gov/oet/rfsafety/sar.html. To ind

information that pertains to a particular

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