Samsung Galaxy Note 3 Operating manual

Important Information

for the Samsung Galaxy Note® 3

Important Health and Safety Information – page 2

Manufacturer's Warranty – page 44

General Terms and Conditions of Service – page 54

Important Message from Sprint – page 89

2 Important Health and Safety Information Important Health and Safety Information 3

Important Health

and Safety

Information

Important information about your device

can be accessed in writing on the mobile

device, or at www.samsung.com.

Read this information before using your

mobile device.

End User License Agreement

for Software

The End User License Agreement (EULA) for

this device is available:

• On the device, tap Settings > GENERAL

tab > About device > Legal information >

Samsung legal

• Online at www.samsung.com/us/Legal/

SamsungLegal-EULA4

2 Important Health and Safety Information Important Health and Safety Information 3

Health and Safety Information

The complete Health and Safety document

is available:

• Online at:

English: www.samsung.com/us/Legal/

Phone-HSGuide

Spanish: www.samsung.com/us/Legal/

Phone-HSGuide-SP

Warning! This product contains

chemicals known to the State

of California to cause cancer

and reproductive toxicity. For

more information, please call

1-800-SAMSUNG (726-7864).

Intellectual Property

All Intellectual Property, as deined below,

owned by or which is otherwise the

property of Samsung or its respective

suppliers relating to the SAMSUNG Phone,

including but not limited to, accessories,

parts, or software relating there to (the

“Phone System”), is proprietary to Samsung

and protected under federal laws, state

laws, and international treaty provisions.

Intellectual Property includes, but is

not limited to, inventions (patentable or

unpatentable), patents, trade secrets,

copyrights, software, computer programs,

4 Important Health and Safety Information Important Health and Safety Information 5

and related documentation and other

works of authorship. You may not infringe

or otherwise violate the rights secured by

the Intellectual Property. Moreover, you

agree that you will not (and will not attempt

to) modify, prepare derivative works of,

reverse engineer, decompile, disassemble,

or otherwise attempt to create source code

from the software. No title to or ownership

in the Intellectual Property is transferred to

you. All applicable rights of the Intellectual

Property shall remain with SAMSUNG and

its suppliers.

Open Source Software

Some software components of this product

incorporate source code covered under

GNU General Public License (GPL), GNU

Lesser General Public License (LGPL),

OpenSSL License, BSD License and other

open source licenses. To obtain the source

code covered under the open source

licenses, please visit:

http://opensource.samsung.com.

Disclaimer of Warranties; Exclusion

of Liability

EXCEPT AS SET FORTH IN THE EXPRESS

WARRANTY CONTAINED ON THE

WARRANTY PAGE ENCLOSED WITH THE

PRODUCT, THE PURCHASER TAKES THE

PRODUCT "AS IS", AND SAMSUNG MAKES

NO EXPRESS OR IMPLIED WARRANTY OF

ANY KIND WHATSOEVER WITH RESPECT

TO THE PRODUCT, INCLUDING BUT NOT

LIMITED TO THE MERCHANTABILITY OF

THE PRODUCT OR ITS FITNESS FOR ANY

PARTICULAR PURPOSE OR USE; THE

DESIGN, CONDITION OR QUALITY OF

THE PRODUCT; THE PERFORMANCE OF

THE PRODUCT; THE WORKMANSHIP OF

THE PRODUCT OR THE COMPONENTS

4 Important Health and Safety Information Important Health and Safety Information 5

CONTAINED THEREIN; OR COMPLIANCE OF

THE PRODUCT WITH THE REQUIREMENTS

OF ANY LAW, RULE, SPECIFICATION

OR CONTRACT PERTAINING THERETO.

NOTHING CONTAINED IN THE INSTRUCTION

MANUAL SHALL BE CONSTRUED TO CREATE

AN EXPRESS OR IMPLIED WARRANTY OF

ANY KIND WHATSOEVER WITH RESPECT

TO THE PRODUCT. IN ADDITION, SAMSUNG

SHALL NOT BE LIABLE FOR ANY DAMAGES

OF ANY KIND RESULTING FROM THE

PURCHASE OR USE OF THE PRODUCT

OR ARISING FROM THE BREACH OF

THE EXPRESS WARRANTY, INCLUDING

INCIDENTAL, SPECIAL OR CONSEQUENTIAL

DAMAGES, OR LOSS OF ANTICIPATED

PROFITS OR BENEFITS.

Modiication of Software

SAMSUNG IS NOT LIABLE FOR

PERFORMANCE ISSUES OR

INCOMPATIBILITIES CAUSED BY YOUR

EDITING OF REGISTRY SETTINGS, OR

YOUR MODIFICATION OF OPERATING

SYSTEM SOFTWARE.

USING CUSTOM OPERATING SYSTEM

SOFTWARE MAY CAUSE YOUR DEVICE AND

APPLICATIONS TO WORK IMPROPERLY.

YOUR CARRIER MAY NOT PERMIT USERS TO

DOWNLOAD CERTAIN SOFTWARE, SUCH AS

CUSTOM OS.

6 Important Health and Safety Information Important Health and Safety Information 7

Samsung KNOX™

Samsung KNOX™ is Samsung’s security

platform and is a mark for a Samsung

device tested for security with enterprise

use in mind. Additional licensing fee may

be required.

For more information about Knox, please

refer to:

www.samsung.com/us/knox. [030115]

Samsung Electronics America (SEA), Inc

Address:

85 Challenger Road

Ridgeield Park, New Jersey 07660

Phone: 1-800-SAMSUNG (726-7864)

Internet Address:

www.samsung.com

Inc. Samsung is a registered trademark of

Samsung Electronics Co., Ltd.

Do you have questions about your

Samsung Mobile Device?

For 24 hour information and assistance, we

offer a new FAQ/ARS System (Automated

Response System) at:

www.samsung.com/us/support

This section outlines the safety precautions

associated with using your phone. The

terms “mobile device” or “cell phone” are

used in this section to refer to your phone.

Read this information before using your

mobile device.

This device is capable of operating in Wi-Fi™

mode in the 2.4 and 5 GHz bands. The FCC

requires that devices operating within

5.15-5.25 GHz may only be used indoors, not

outside, in order to avoid interference with

6 Important Health and Safety Information Important Health and Safety Information 7

Mobile Satellite Services (MSS). Therefore,

this device is restricted from being used

outdoors when operating in frequencies

between 5.15-5.25 GHz.

Exposure to Radio Frequency

(RF) Signals

The U.S. Food and Drug Administration

(FDA) has published information for

consumers relating to Radio Frequency (RF)

exposure from wireless phones.

The FDA publication includes the

following information:

Do cell phones pose a health hazard?

Many people are concerned that cell phone

radiation will cause cancer or other serious

health hazards. The weight of scientiic

evidence has not linked cell phones with

any health problems.

Cell phones emit low levels of Radio

Frequency (RF) energy. Over the past 15

years, scientists have conducted hundreds

of studies looking at the biological effects

of the radio frequency energy emitted by

cell phones. While some researchers have

reported biological changes associated

with RF energy, these studies have

failed to be replicated. The majority of

studies published have failed to show an

association between exposure to radio

frequency from a cell phone and

health problems.

The low levels of RF cell phones emit while

in use are in the microwave frequency

range. They also emit RF at substantially

reduced time intervals when in the stand-

by mode. Whereas high levels of RF can

produce health effects (by heating tissue),

exposure to low level RF that does not

8 Important Health and Safety Information Important Health and Safety Information 9

produce heating effects causes no known

adverse health effects.

The biological effects of radio frequency

energy should not be confused

with the effects from other types of

electromagnetic energy.

Very high levels of electromagnetic energy,

such as is found in X-rays and gamma rays,

can ionize biological tissues. Ionization is a

process where electrons are stripped away

from their normal locations in atoms and

molecules. It can permanently damage

biological tissues including DNA, the

genetic material.

The energy levels associated with radio

frequency energy, including both radio

waves and microwaves, are not great

enough to cause ionization of atoms and

molecules. Therefore, RF energy is a type

of non-ionizing radiation. Other types of

non-ionizing radiation include visible light,

infrared radiation (heat), and other forms

of electromagnetic radiation with relatively

low frequencies.

While RF energy does not ionize particles,

large amounts can increase body

temperatures and cause tissue damage.

Two areas of the body, the eyes and the

testes, are particularly vulnerable to RF

heating because there is relatively little

blood low in them to carry away

excess heat.

Research Results to Date: Is there a

connection between RF and certain

health problems?

The results of most studies conducted

to date say no. In addition, attempts to

replicate and conirm the few studies that

have shown a connection have failed.

The scientiic community at large therefore

believes that the weight of scientiic

8 Important Health and Safety Information Important Health and Safety Information 9

evidence does not show an association

between exposure to Radio Frequency

(RF) from cell phones and adverse health

outcomes. Still the scientiic community

has supported additional research to

address gaps in knowledge. Some of these

studies are described below.

Interphone Study

Interphone is a large international study

designed to determine whether cell

phones increase the risk of head and

neck cancer. A report published in the

International Journal of Epidemiology

(June, 2010) compared cell phone usage for

more than 5,000 people with brain tumors

(glioma and meningioma) and a similar

number of healthy controls.

Results of this study did NOT show that cell

phones caused brain cancer. In this study,

most people had no increased risk of brain

cancer from using cell phones. For people

with the heaviest use of cell phones (an

average of more than ½ hour per day, every

day, for over 10 years) the study suggested

a slight increase in brain cancer. However,

the authors determined that biases

and errors prevented any conclusions

being drawn from this data. Additional

information about Interphone can be found

at www.iarc.fr/en/media-centre/pr/2010/

pdfs/pr200_E.pdf.

Interphone is the largest cell phone study

to date, but it did not answer all questions

about cell phone safety. Additional

research is being conducted around the

world, and the FDA continues to monitor

developments in this ield.

10 Important Health and Safety Information Important Health and Safety Information 11

International Cohort Study on Mobile

Phone Users (COSMOS)

The COSMOS study aims to conduct

long-term health monitoring of a large

group of people to determine if there

are any health issues linked to long-term

exposure to radio frequency energy from

cell phone use. The COSMOS study will

follow approximately 300,000 adult cell

phone users in Europe for 20 to 30 years.

Additional information about the COSMOS

study can be found at www.ukcosmos.org/

index.html.

Risk of Brain Cancer from Exposure to

Radio Frequency Fields in Childhood

and Adolescence (MOBI-KIDS)

MOBI-KIDS is an international study

investigating the relationship between

exposure to radio frequency energy

from communication technologies

including cell phones and brain cancer

in young people. This is an international

multi-center study involving 14 European

and non-European countries. Additional

information about MOBI-KIDS can be found

at www.creal.cat/programes-recerca/

en_projectes-creal/view.php?ID=39.

Surveillance, Epidemiology, and End

Results (SEER) Program of the National

Cancer Institute

The National Cancer Institute (NCI) actively

follows cancer statistics in the United

States to detect any change in rates of new

cases for brain cancer. If cell phones play

a role in risk for brain cancer, rates should

go up, because heavy cell phone use has

been common for quite some time in the

U.S. Between 1987 and 2005, the overall

age-adjusted incidence of brain cancer did

not increase.

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