Samsung ITP-5100V User manual
IP Phone User Guide (ITP-5100V)
© SAMSUNG Electronics Co., Ltd. 1
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The following is the contents for securing user’s safety and for preventing the damage to
user’s property. Please make a good use of our product with its description below.
Conventions
Warning
Provides information or instructions that you should follow in order to avoid
personal injury or fatality.
Caution
Provides information or instructions that you should follow in order to avoid
a service failure or damage to your phone.
Note
Indicates additional information for reference.
Checks
Provides the operator with checkpoints for stable system operation.
Symbols
Caution
Indication of a general caution
Restriction
Indication for prohibiting an action for a product
Instruction
Indication for commanding a specifically required action
2 © SAMSUNG Electronics Co., Ltd.
Warning
WARNING
Power
Be sure to connect the power connection port to
the power adapter offered with the phone.
To reduce the risk of fire or electrical shock hazard,
or damage to the phone, do not use power adaptors
other than the one supplied together with the
phone.
Do not use damaged power plug or cord,
or loose outlet.
Failure to do so may cause fire or electric shock.
Do not pull or bend the power plug by force.
Do not touch the power plug with wet hands.
Failure to do so may cause damage to the power
cord, fire or electric shock.
Pull out the power plug and brush it with a cloth
if the contact surface with power plug pins is
dusty or gets wet. Contact the service center if
the foreign materials or water is not removed
even after brushing.
Failure to do so may cause fire or electric shock.
IP Phone User Guide (ITP-5100V)
© SAMSUNG Electronics Co., Ltd. 3
Installation/Maintenance
Pull out the power plug when
the phone is not used for a long
time.
Failure to do so may cause fire or
electric shock.
Do not place vases, flowerpots,
cosmetics, or medicine, which
contain water, near the phone.
Failure to do so may cause fire or
electric shock.
Do not place the phone in the
dusted area or a heating
source (like light, heater).
Failure to do so may cause fire
or electric shock.
Do not use or store flammable
spray or materials near the
phone.
Failure to do so may cause fire or
electric shock.
Do not connect the LAN cable
with PC and LAN ports
simultaneously.
Network may be jammed.
Pull out the LAN cable and
the power plug at once and
contact the service center if
unusual sound, smell, or
smoke comes out.
Failure to do so may cause fire
or electric shock.
4 © SAMSUNG Electronics Co., Ltd.
Caution
CAUTION
Installation/Maintenance
Be sure to connect the LAN
cable linked to network to the
LAN connection port of the
phone, not to the PC-
connection port of the phone.
If the LAN cable is connected to
the PC connection port, the phone
or PC communication will be out
of service.
Clean the phone with a soft and
dry cloth when cleaning.
Do not spray water directly or
do not use chemical solvents
such as wax, benzene, alcohol,
thinner, mosquito spray,
aerosol, lubricant, and
detergent.
The use of those chemical
solvents may cause the phone’s
surface to be discolored.
Do not put a heavy material
on the phone.
Failure to do so may cause the
damage to the parts of the
phone and the phone to be out
of order.
Do not turn off the power while
the phone is upgrading its
software.
Failure to do so interrupts the
upgrades by stopping the
operation of the phone.
Do not place the phone under
direct sunlight.
Failure to do so may cause the
damage to the parts of the phone
and the phone to be out of order.
Do not separate, repair, or
remodel at your discretion.
Contact the retailer or the
service center if repair needs.
IP Phone User Guide (ITP-5100V)
© SAMSUNG Electronics Co., Ltd. 5
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SAFETY CONCERNS 1
Conventions.......................................................1
Symbols ............................................................1
Warning ............................................................2
Caution .............................................................4
BEFORE USE 7
Main Functions ..................................................7
Checking Parts in the Package ............................9
Names and Functions of Each Part .................... 10
Front View of Phone ....................................................... 10
Functions of Each Part ................................................... 11
Installing the phone ......................................... 13
Connecting the Phone .................................................... 13
Installing the Support ...................................................... 14
THINGS YOU SHOULD KNOW 15
Adjusting Volume ............................................. 15
Adjusting the Handset Volume........................................ 15
Adjusting the Speaker Volume........................................16
Adjusting the Bell Sound Volume.................................... 16
Entering Characters.......................................... 17
Using AOM/Soft Menu Screen ........................... 18
AOM Screen ...................................................................18
Soft Menu Screen...........................................................19
Phone Status LED ............................................ 20
LED................................................................. 20
6 © SAMSUNG Electronics Co., Ltd.
BASIC FUNCTIONS 21
Making Calls.....................................................21
Video Call ....................................................................... 21
Making Internal Calls...................................................... 22
Making External Calls..................................................... 23
Making Calls Via Speakerphone..................................... 24
Making External Calls Again........................................... 25
Redialing ........................................................................ 26
Saving Phone Number ................................................... 27
Answering Calls................................................29
Using Handset................................................................ 29
Using Speakerphone ...................................................... 29
My Group Pickup............................................................ 30
Usable Functions While Calling ..........................31
Mute ............................................................................... 31
Call Hold......................................................................... 31
Call Waiting .................................................................... 32
Call Transfer ................................................................... 33
VIDEO CONVERSATION 34
Screen/PIP ..................................................................... 34
Camera Off..................................................................... 34
Saving the Video ............................................................ 35
NAVIGATION MENU 36
Navigation Button.............................................36
Navigation Menu ..............................................38
TROUBLESHOOTING 42
ANNEX 44
Specification ....................................................44
IP Phone User Guide (ITP-5100V)
© SAMSUNG Electronics Co., Ltd. 7
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Main Functions
Network
The ITP-5100V phone can use a present data network for voice
and video communication. Companies and individuals using
international calls frequently can save phone charges, because
this phone uses the data network.
LCD Screen
The ITP-5100V phone displays many functions on the LCD
screen that user may use the [Navigation] button and the
[Enter] button simply to control the unit.
Navigation Button
You can observe functions of the ITP-5100V phone
(Phonebook, E-diary, Message, Sound/Volume, Conference,
Video, My Phone, and Setting) by icons or through Menu on the
LCD display, and control them with the Navigation Buttons.
Speed Button
After setting the functions or phone numbers with frequent use
to the Add On Module(AOM) button, you can use the functions
or dial the numbers only by pressing the speed button.
8 © SAMSUNG Electronics Co., Ltd.
Call Pick-Up
You can pick up a call to other phone into yours.
Auto-Redial
You can use the functions of auto-redial, call waiting, and call
queuing right after a call is completed if you want to use the
functions during a call.
Call Hold
If an urgent matter arises or an urgent call arrives while you are
on the line, you can put the caller on hold and resume the call
after a while.
Conference Call
You can make a conference call up to 5 persons.
Call Forwarding
You can forward an incoming call to another extension number
when you cannot answer the call.
Do Not Disturb (DND)
You can set DND
if you don’t want to answer the phone.
Then, bell does not ring even when a call is connected.
Paging
You can use this function when you deliver an urgent message.
The function enables you to announce your message via the
speakers of other phones or external speakers without notifying
one by one.
IP Phone User Guide (ITP-5100V)
© SAMSUNG Electronics Co., Ltd. 9
Checking Parts in the Package
If any item is missing or damaged, please contact your dealer.
Handset
LAN cable
Manual
Power Adaptor (Optional)
Phone Support
ITP-5100V
10 © SAMSUNG Electronics Co., Ltd.
Names and Functions of Each Part
Front View of Phone
Navigation Button
LCD Screen
Status Indicator
Camera
Volume Button
Screen/PIP Button
Camera Off Button
Transfer Button
Scroll/Enter Button
Dial Button
Speaker Button
Hold Button
Microphone
Speaker
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