Samsung SPH-I330 User manual

SPH - i330 Tips/Troubleshooting Guide

Index

Index .............................................................2

Tips ...............................................................4

Wake up Feature ........................................................... 4

Phone Application Buttons ........................................... 5

Internal/External Battery Charge ................................... 5

Screen Calibration ......................................................... 6

HotSync to Save Current Settings ................................. 7

Common Problems .......................................9

Resetting the i330 ......................................................... 9

Operating Systems ....................................................... 10

Palm Applications ....................................................... 12

Battery ......................................................................... 13

HotSync ...................................................................... 14

Tips/Troubleshooting

Instructions

Tips 4

Tips

Wake up Feature

Do you have the problem of your phone turning on

accidentally when you carry it in your pocket or case?

The Wake Up feature is the solution. The Wake Up

feature allows you to designate the buttons that wake

the phone up after it has been idle with the screen

turned off. When the Wake Up feature is active, you are

required to press two buttons at once to wake the phone

up. This keeps you from accidentally turning the phone

on and discharging the battery.

1. Tap to launch the applications menu.

2. Tap for Preferences.

3. Tap the drop down arrow and select Buttons.

4. Tap the Wake up button.

5. Tap the drop down arrow to select the following options:

•Power Buttons - Only wakes up the phone by pressing

or .

•Power and Volume Buttons - Only wakes up the phone

when you press or , and at the same time.

•All Except Scroll Buttons - Wakes up when any button

is pressed except and .

Tips 5

6. Tap Done to exit and save your selection.

Phone Application Buttons

The four application buttons can also be programmed

to launch special phone related applications when you

are in the phone main menu. These buttons will act

normally if you are in the application main menu. To

modify the applications associated with the buttons:

1. Press to view the phone main menu.

2. Tap and select Options and then Preferences.

3. Tap the drop down arrow in the upper right corner and

select Buttons.

4. Tap the drop down arrow next to each icon and select the

desired application to associate with each one.

5. Tap when finished to save and exit.

Internal/External Battery Charge

Your PCS Phone comes with a rechargeable battery. You

should charge the battery as soon as possible so you can

begin using your phone.

Keeping track of your battery’s charge is important. If

your battery level becomes too low, your phone

automatically turns off and all information being

worked on is lost. For a quick check of the battery level,

glance at the battery charge indicator icon located in the

upper-right corner of your phone’s display screen. If the

Tips 6

battery charge is getting too low, the battery icon

( ) blinks and the phone sounds a warning tone.

There is also an internal backup battery that saves all the

settings in the phone when the regular battery is

discharged. An internal backup battery needs to be

charged initially for 24 hours. To make sure the internal

battery is charged, do not disconnect the main battery

from the phone for 24 hours. When the external battery

is fully discharged, the internal battery will maintain

data for 15 hours. Once the Internal battery is fully

discharged, all data is lost and a HotSync operation

must be performed to retrieve any lost data.

Screen Calibration

The first time the handheld computer is turned on, a

setup screen is displayed with instructions. These

instructions include a calibration setup that aligns the

internal circuitry with the touch sensitive screen.

Make sure you always use the stylus when touching the

screen. If you use another device or your fingernail, the

device is not be calibrated correctly and the touch area

will not be accurate.

Tips 7

HotSync to Save Current Settings

If you are constantly adding new data to your i330,

make sure that you perform a HotSync periodically to

save any recent changes. If the unit looses data from a

discharged battery or crashes, it can be easily restored

performing a HotSync provided the data is current on

the desktop/laptop machine. If the data is not current,

all changes made prior to the last HotSync will be lost.

When you perform a HotSync, make sure the Custom

System setting is “Handheld overwrites Desktop”.

To set the Customer settings:

1. Click on the HotSync icon in the menu tray.

2. Click on Custom.

3. Highlight System and click the Change button.

4. Select “Handheld overwrites Desktop” and click OK.

5. Click Done to exit.

Tips 8

Settings Chart

Soft Reset Hard Reset Hot Sync

Speed Dial no change Cleared Recovered

Voice Dial no change Cleared Not supported

Voice Memo no change no change Not supported

Application buttons

(PDA) no change Set back to

default Recovered

Application buttons

(Phone) no change Set back to

default Recovered

Contrast/Brightness no change Set back to

default Not supported

Bookmarks no change Cleared Recovered

General Preferences no change Set back to

default Recovered

Network panel no change no change Not supported

Phone ringer type

setting no change no change Not Supported

Address book no change Cleared Recovered

Notes:

1. To recover any changed settings, the user must perform a Hotsync

after making custom changes. Then perform a Hotsync where Hotsync

manager is set to Handheld overwrites desktop.

2. If data is lost or hard reset is performed, user must perform Hotsync

with Hotsync manager set for desktop overwrites handheld to recover

settings.

Common Problems 9

Common Problems

This guide contains common solutions to problems that

may arise when operating your i330. Please look over

the following list of solutions, before calling the

customer support center.

Resetting the i330

Question: How do I perform a soft reset on my i330?

Note: When you perform a Soft Reset, no stored data is lost.

Answer: Use the stylus briefly to press the reset button on

the i330 located on the bottom of the phone, next to the

power/accessory interface connector.

Question: How do I perform a hard reset?

Note: All data is lost when a hard reset is performed. The handset is

reset to the factory settings.

Answer: To perform a hard reset:

1. Press and hold the Handheld Power button ( )

located on the side of the phone, then use the stylus

tip or a paperclip to press the reset button.

2. Remove the stylus or paperclip from the rest hole,

then release the handheld power button. An “Erase all

data” screen is displayed confirming the hard reset.

3. Press the up scroll key on the front of the phone to

perform the hard reset.

Common Problems 10

Operating Systems

Question: Can I set up new entries or modify the existing

entry in the Palm OS Network Panel?

Answer: NO! Access to the Internet is via the Sprint PCS

Vision network; the setup/configuration in the Sprint

PCS Network Panel entry should not be modified in any

way, or else you may no longer be able to access the

network. Please note that if you change your Vision

password on the Sprint PCS website, the password in the

Network Panel is automatically updated wirelessly! Unlike

previous Palm OS devices, any devices enabled on the

PCS Vision network cannot dial out through the

network, so although it is physically possible to set up a

different network connection on the device, you will not

be able to access it.

Question: Can I use this with my Macintosh computer?

Answer: At this time, we do not support the Macintosh

computer because of the USB interface cable. Powerbook’s

and other Apple systems use an IR port to sync. No other

method is available for these systems.

Question: Does this work with Windows 95, 98, XP, or

2000?

Answer: Yes. Make sure that Palm version 4.0.1 is

installed. Prior versions of the Palm desktop will not

operate correctly with the platforms.

Question: I get an error message about not having the

proper rights to perform this function when using

Windows XP or 2000?

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