Samsung GALAXY S8 ACTIVE Guide

Samsung Electronics Co., Ltd. Google Play, Gmail, Chrome, YouTube and Google are

trademarks of Google, Inc. LTE is a trademark of ETSI. T-Mobile and the magenta color are

registered trademarks of Deutsche Telekom AG. The Visual Voicemail and Name ID icons are

trademarks of T-Mobile USA, Inc. Other company and product names mentioned herein may

be trademarks of their respective owners. Device and screen images simulated. Appearance

of device may vary.

TCS534475.1

GH68-48677A

Printed in China

CMY

TMO_Galaxy S8 Active IBG Cover.pdf 1 10/18/17 1:37 PM

Table of Contents

2....... My Carrier

3....... Service

4....... Samsung Care

5....... Know Your Device

7....... Device Setup

11 ....... Home Screen

12....... Customize Home Screen

14....... Always On

15....... Apps

17....... Hello Bixby Activity Zone

18. . . . . . . Calls

21....... Voicemail

23. . . . . . . Contacts

24. . . . . . . Messages

26. . . . . . . Camera

27....... Internet

28. . . . . . . Connections

32. . . . . . . Security

33. . . . . . . Legal

My Carrier

This guide provides you with the information you

need to get started. For more information and

additional support, please visit t-mobile.com/

support where you can:

• Register at my.t-mobile.com to check your

minutes, pay your bill, upgrade your phone, and

change your rate plan.

• Review your device’s User Manual and

troubleshooting FAQs.

• View the latest troubleshooting solutions in the

Support Forums or ask a question of your own.

Access account information:

1. From the Home screen, swipe up for Apps and

then tap T-Mobile folder gT-Mobile.

2. Choose from an available category.

Service

If you are a new T-Mobile®customer and your

service is not yet activated, call Customer Care

at 1.800.937.8997 and a T-Mobile Activations

representative will assist you.

You will need the following information when

activating service:

• Your Service Agreement and the agent code on

your Agreement

• Your name, home address, home phone number,

and billing address

Note: For business and government accounts, please

provide the name of the organization, the address,

and the tax ID.

• Your Social Security number, current driver’s

license number, and date of birth for credit check

purposes

• Your choice of T-Mobile rate plan and services

(see t-mobile.com for the latest plan information)

• SIM serial number and IMEI number (located on

the box barcode label)

Note: Service or use is your agreement to T-Mobile’s

Terms and Conditions. T-Mobile requires Arbitration

of Disputes unless, for new customers, you opt-out

within 30-days, or for existing customers, you

previously opted-out. Failure to activate service

within 30-days from purchase will also be considered

acceptance. For details, see T-Mobile’s Terms and

Conditions at T-Mobile.com/terms-conditions.

Samsung Care

How can we help you?

Get to know your product

• To access user manuals, tips and

more visit samsung.com/us/support.

Ask the community

• To ask questions and get solutions

from other Samsung customers

visit us.community.samsung.com.

• For hardware or software support call

us at 1.800.SAMSUNG or visit

samsung.com/us/support/contact.

• To ﬁnd a service location near you visit

support-us.samsung.com/cyber/locator/

asc_locator.jsp.

Know Your Device

Front View

Volume Key

SIM/microSD

Card Tray

Front

Camera

Iris Scanner

Bixby Key

USB/Charging Port

Power/

Lock Key

Devices and software are constantly evolving—the screen images

and icons you see are for reference only.

Back View

Rear Camera

Fingerprint

Scanner

Flash

Device Setup

Install the SIM and Memory Card

Ifyou need to replace your SIM card, follow these

steps.

1. Hold the device securely.

2. Use the SIM removal tool that came with your

device to open the SIM card tray.

3. Turn the tray over and place the SIM card in the

bottom of the tray.

Make sure that the card’s gold contacts face

upward and that the card is positioned as shown.

Fingerprint

Scanner

4. Turn the tray over and place the memory card on

the top of the tray with the gold contacts facing

down.

5. Slide the SIM card/Memory card tray back into

the slot.

Memory card sold separately.

Charge the Device

Before turning on your phone, charge it fully.

Your device comes with an Adaptive Fast Charging

charger and a USB cable. Plug the smaller end of

the cable into the USB/charger port on your device

and the larger end into the charger. Then plug the

charger into an electrical outlet to charge the device.

Note: Use only charging devices that are approved

by Samsung. Samsung accessories are designed

for your device to maximize battery life. Using other

accessories may invalidate your warranty and may

cause damage.

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