Rose electronics CrystalView Exact User manual

CrystalView Exact

DisplayPort 1.2a and USB 3.1 CAT6a/7 Extender

Installation

and

Operation Manual

10707 Stancliff Road

Houston, Texas 77099

Phone: (281) 933-7673

tech-support@rose.com

LIMITED WARRANTY

No part of this manual may be reproduced, stored in a retrieval system, or transcribed in any form or any means, electronic or mechanical, including photocopying and

recording, without the prior written permission of Rose Electronics.

manual-crystalview-exact-2020-03-17.docx

Rose Electronics®warrants the CrystalView Exact Extender to be in good working order for one year from the

date of purchase from Rose Electronics or an authorized dealer. Should this product fail to be in good working

order at any time during this one-year warranty period, Rose Electronics will, at its option, repair or replace the

Unit as set forth below. Repair parts and replacement units will be either reconditioned or new. All replaced

parts become the property of Rose Electronics. This limited warranty does not include service to repair

damage to the Unit resulting from accident, disaster, abuse, or unauthorized modification of the Unit, including

static discharge and power surges.

Limited Warranty service may be obtained by delivering this unit during the one-year warranty period to Rose

Electronics or an authorized repair center providing a proof of purchase date. If this Unit is delivered by mail,

you agree to insure the Unit or assume the risk of loss or damage in transit, to prepay shipping charges to the

warranty service location, and to use the original shipping container or its equivalent. You must call for a return

authorization number first. Under no circumstances will a unit be accepted without a return authorization

number. Contact an authorized repair center or Rose Electronics for further information.

ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT INCLUDING THE WARRANTIES OF

MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO A

PERIOD OF ONE YEAR FROM THE DATE OF PURCHASE, AND NO WARRANTIES, WHETHER EXPRESS

OR IMPLIED, WILL APPLY AFTER THIS PERIOD. SOME STATES DO NOT ALLOW LIMITATIONS on HOW

LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

IF THIS PRODUCT IS NOT IN GOOD WORKING ORDER AS WARRANTIED ABOVE, YOUR SOLE

REMEDY SHALL BE REPLACEMENT OR REPAIR AS PROVIDED ABOVE. IN NO EVENT WILL ROSE

ELECTRONICS BE LIABLE TO YOU FOR ANY DAMAGES INCLUDING ANY LOST PROFITS, LOST

SAVINGS OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF OR

THE INABILITY TO USE SUCH PRODUCT, EVEN IF ROSE ELECTRONICS OR AN AUTHORIZED DEALER

HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY OTHER

PARTY.

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR

CONSEQUENTIAL DAMAGES FOR CONSUMER PRODUCTS, SO THE ABOVE MAY NOT APPLY TO YOU.

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS

WHICH MAY VARY FROM STATE TO STATE.

DECLARATIONS OF CONFORMITY

The product safety of the devices is proven by their compliance with the following standards:

This is to certify that, when installed and used according to the instructions in this manual, the units listed

and described here are shielded against the generation of radio interferences in conformity with the

following European standards:

■EN 55024

■EN 55032

■EN 61000

▪FCC. This equipment has been found to comply with the limits for a Class B digital device, pursuant to

Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful

interference when the equipment is operated in a commercial environment. This equipment generates,

uses, and can radiate radio frequency energy and, if not installed and used in accordance with the

instruction manual, may cause harmful interference to radio communications. Operation of this equipment

in a residential area is likely to cause harmful interference in which case the user will be required to correct

the interference at their own expense.

■CAN/CSA-ICES-003 Issue 6. (Class B digital apparatus)

▪RoHS. This device complies with Directive 2011/65/EU and Directive 2015/863/EU of the European

Parliament on the restriction of the use of certain hazardous substances in electrical and electronic

equipment (RoHS 2, RoHS 3).

▪WEEE. The manufacturer complies with the EU regulations on the collection and recycling of all

waste electrical and electronic equipment (WEEE).

TABLE OF CONTENTS 
 
Contents 
Disclaimer 1 
System Introduction 1 
Features 1 
Package Contents 2 
Additional Items Required 2 
Application Examples 2 
Transmitter Unit 3 
Receiver Unit 4 
Installation Considerations 5 
Cabling Requirements 5 
USB Device Software 5 
Installing the Extender Units 6 
Transmitter Installation 6 
Receiver Installation 6 
Connecting the Transmitter to the Receiver 6 
Checking the Installation and Connecting USB devices 7 
Ethernet Pass-Through Channel 7 
RS-232 Pass-Through Channel 7 
Extender Mounting Options 8 
Transmitter and Receiver Mounting Options 8 
Option 1: CrystalView Exact Mounting Kit 8 
Option 2: Direct Surface Mounting 9 
Troubleshooting 10 
Compatibility 13 
Safety 14 
Maintenance and Repair 15 
Technical Support 15 
 
Figures 
Figure 1. CrystalView Exact CAT6a/7 extender –typical installation 5 
Figure 2. CrystalView Exact Transmitter and Receiver Connections 6 
Figure 3. Ethernet LAN Connections 7 
Figure 4. RS-232 Connections 7 
Figure 5. Mounting Bracket Installation 8 
 
Tables 
Table 1. Transmitter Indicators and Connectors 3 
Table 2. Receiver Indicators and Connectors 4 
 
Appendices 
Appendix A —Specifications 16 
Appendix B —Supported Video Resolutions 17 
 

INTRODUCTION

CrystalView Exact Extender Manual

Disclaimer

While every precaution has been taken in the preparation of this manual, the manufacturer assumes no

responsibility for errors or omissions. Neither does the manufacturer assume any liability for damages resulting

from the use of the information contained herein. The manufacturer reserves the right to change the

specifications, functions, circuitry of the product, and manual content at any time without notice.

The manufacturer cannot accept liability for damages due to misuse of the product or other circumstances

outside the manufacturer’s control. The manufacturer will not be responsible for any loss, damage, or injury

arising directly or indirectly from the use of this product (See limited warranty).

System Introduction

Thank you for choosing Rose Electronics’CrystalView Exact extender. The CrystalView Exact extends

Ultra HD DisplayPort video and USB 3.1, 2.0 and 1.1 up to 330 feet (100 meters) over a single CAT6a/7 cable.

Four USB devices can be directly connected to the remote Receiver, including up to three self-powered USB

hubs for additional device support.

Pass-through connectors are also provided for Ethernet 100/1000 Mbps networks, allowing network enabled

devices at the remote Receiver to be connected to a network at the Transmitter. The RS-232 pass-through

channel adds to the extender’s versatility, supporting remotely connected RS-232 devices and control

interfaces.

The CrystalView Exact system consists of a Transmitter, a Receiver, and up to 330 feet (100 meters) of

industry standard CAT6a/7 cable. The Transmitter connects to a DisplayPort video source and its USB host.

For USB 3.1 SuperSpeed support (up to 5Gbps), the CrystalView Exact Transmitter should be connected

directly to a USB 3.1 Gen 1/2 host.

The instructions in this manual assume a general knowledge of computer installation procedures, familiarity

with cabling requirements, and some understanding of USB device operation.

Features

■Supports DisplayPort 1.2a with embedded 2 Channel 16/24-bit linear PCM audio

■Ultra HD resolutions up to 3840×2160@60Hz

■YCbCr 4:4:4 and RGB color to 10 bits per channel

■Provides simultaneous, transparent USB extension for USB 3.1, 2.0, and 1.1 devices

■When used with USB 3.1 Gen 1/2 hosts, allows SuperSpeed data rates up to 5Gbps

■Four USB 3.1 Receiver ports, each supplying up to 1.2 Amp (6W)

■Powered USB hubs can be used to support up to 30 devices

■Uses a single CAT6a/7 cable up to 330 feet long (100 meters)

■Ethernet 100/1000 pass-through channel for remote connection of network enabled devices

■Bidirectional RS-232 channel supports serial devices and controllers at baud rates to 115,200

■True plug and play; no software drivers required

■Works with all major operating systems: Windows®, MAC OS™, Linux® and Chrome OS™

■DisplayPort Multi-Stream Transport and DisplayPort Dual-Mode are not supported.

CrystalView Exact Extender Manual

Package Contents

The package contents consist of the following:

■Transmitter unit

■Receiver unit

■DisplayPort cables (2)

■USB 3.1 Gen 1 cable (1)

■RS-232 mating connectors (2)

■24V DC 1A power adapter for the Transmitter unit

■24V DC 2.71A power adapter for the Receiver unit

■AC power cables (2)

■Installation & Operation Manual

Additional Items Required

■CAT6a/7 cable, preferably solid core shielded (STP) or foiled (FTP) cable, terminated according to T568A

or T568B

All references to CAT6a/7 cable in this document refer to solid-core cable and represent the minimum CAT6a/7

specification requirements. Use of UTP/STP/FTP patch-cables may reduce the recommended cable extension

distances.

Application Examples

The CrystalView Exact is ideal for use in applications that require Ultra HD video coupled with USB 3.1

equipment such as conferencing cameras, or in computer room or industrial environments where USB

devices need to be connected remotely from a host PC.

■Medical and imaging environments

■Video production and digital signage environments

■Industrial control

■Interactive whiteboard

■Extended connection for Ethernet network devices

■Boardroom and conferencing presentations utilizing USB 3.1 videoconferencing cameras

■Extension of multiple types and speeds of USB devices

SYSTEM OVERVIEW

CrystalView Exact Extender Manual

Transmitter Unit

The Transmitter is connected to the host device using the supplied DisplayPort and USB 3.1 Gen 1 cables.

Power for the Transmitter is provided by the included 24V DC 1A power adapter. Power and status indicators

are conveniently located on the front panel for user reference. The EDID of the Receiver’s DisplayPort

monitor is copied to the Transmitter and remains until a different display is connected to the Receiver, or until

is power cycled to the Transmitter.

Transmitter Front Panel

Transmitter Rear Panel

Item

Label

Description

Power

DC Power indicator

Mode

Reserved for engineering use

Config

Reserved for engineering use

Status

On continuously indicates normal function, blinking indicates booting. Blinking

with Link, Video, USB 2, and USB 3 indicators signals a temperature warning

Link

On continuously when linked to a Receiver

Video

On continuously when a DisplayPort video signal is established through the system

USB 2

On continuously when an active USB 2.0 connection is established through the

system. Blinks when a USB 2.0 connection is established, but suspended/asleep

USB 3

On continuously when an active USB 3.1 connection is established through the

system. Blinks when a USB 3.1 connection is established, but suspended/asleep

RS232

Terminal block for passing RS-232 signals at up to 115200 baud to a computer’s

serial port

LAN

RJ45 connector for passing 100/1000 Mbps Ethernet signals to the Receiver

Link

RJ45 connector for CAT 6a/7 cabling to connect the Transmitter to the Receiver

DisplayPort In

DisplayPort female connector. Connect to DisplayPort 1.2a source

USB

USB 3 Type B female receptacle. Connect to a USB 3.1 host port on a computer.

24V 1A

Locking connector for the included 24VDC, 1A power adapter

Table 1. Transmitter Indicators and Connectors

CrystalView Exact Extender Manual

Receiver Unit

The Receiver unit has a connector for a DisplayPort monitor, and four USB 3.1 Type A connectors. The USB

ports work with any type of USB device, 3.1, 2.0 or 1.1. Additional devices may be connected by attaching up

to three self-powered USB hubs to the Receiver unit. Ethernet enabled devices can be connected to the

RJ45 LAN connector. RS-232 devices can be connected to the RS-232 terminal block.

Receiver Front Panel

Receiver Rear Panel

Item

Label

Description

Power

DC Power indicator

Mode

Reserved for engineering use

Config

Reserved for engineering use

Status

On continuously indicates normal function, blinking indicates booting. Blinking

with Link, Video, USB 2, and USB 3 indicators signals a temperature warning

Link

On continuously when linked to a Transmitter

Video

On continuously when a DisplayPort video signal is established through the system

USB 2

On continuously when an active USB 2.0 connection is established through the

system. Blinks when a USB 2.0 connection is established, but suspended/asleep

USB 3

On continuously when an active USB 3.1 connection is established through the

system. Blinks when a USB 3.1 connection is established, but suspended/asleep

RS232

Terminal block for passing RS-232 device signals at up to 115200 baud to the

Transmitter

LAN

RJ45 connector for receiving a 100/1000 Mbps Ethernet connection from the

Transmitter

Link

RJ45 connector for CAT 6a/7 cabling to connect the Receiver to the Transmitter

DisplayPort Out

DisplayPort female connector. Connect to DisplayPort 1.2a display

USB

USB 3 Type A female receptacles accept all USB devices.

24V 2.71A

Locking connector for the included 24VDC, 2.71A power adapter

Table 2. Receiver Indicators and Connectors

INSTALLATION

CrystalView Exact Extender Manual

Installation Considerations

Cabling Requirements

The CrystalView Exact extender requires the use of at least Category 6a cabling in order to reach 330 feet

(100m) of extension distance. No more than 33 feet (10m) of patch cable should be used. The remaining

295 feet (90m) should be solid core CAT6a or CAT7 premise cabling. When planning an installation, first

determine the path of the link cable and whether shielded or foiled cable are appropriate. Unshielded (UTP)

cable can be used if the cable run meets the following requirements:

▪The cable is not bundled with other cables

▪The cable is run loosely with other CATx cables

▪The cable is not placed close to sources of interference, such as power lines and radios

▪The cable is not looped or coiled

If any of these requirements cannot be guaranteed, shielded (STP) or foiled (FTP) cabling should be used.

When terminating cables, ensure the matching RJ45 connector is used for the cable type. For example, if

CAT6a cable is used, CAT6a compatible RJ45 connectors must be used. Otherwise, the benefits of using

higher grade cabling may not be realized. When installing, ensure the cable is installed away from, or isolated

from potential sources of interference such as electrical power wiring, fluorescent lighting and radio or

walkie-talkie signals.

Figure 1. CrystalView Exact CAT6a/7 extender –typical installation

USB Device Software

Some USB devices require software installation for proper operation. Install any required software and test all

USB devices directly connected to the computer for proper operation. Then proceed with installation of the

CrystalView Exact extender.

TX Unit

Network Camera

RX Unit

CAT6a/7

Cable

USB

Devices

DisplayPort/

USB 3.1 Host

Local LAN

DisplayPort

user station

CrystalView Exact Extender Manual

Installing the Extender Units

Transmitter Installation

▪Place the Transmitter unit near the computer.

▪Insert the power cord into the 24V 1A power adapter and connect the cord to an AC outlet.

▪Connect the power adapter to the Transmitter.

▪Connect the supplied USB 3.1 Gen 1 cable between the Transmitter’s USB Type B connector and a

USB 3.1 Type A port on the computer.

▪Connect one of the supplied DisplayPort 2.1a cables between the DisplayPort source and the

Transmitter’s DisplayPort In connector.

Figure 2. CrystalView Exact Transmitter and Receiver Connections

Receiver Installation

▪Place the Receiver unit near the DisplayPort display and the USB devices.

▪Insert the power cord into the 24V 2.71A power adapter connect the cord to an AC outlet.

▪Connect the power adapter to the Receiver.

▪Connect the supplied DisplayPort 2.1a cable between the DisplayPort device and the Receiver unit.

Connecting the Transmitter to the Receiver

▪Plug one end of the CAT6a/7 cable into the Link port on the Transmitter.

▪Plug the other end of the CAT6a/7 cable into the Link port on the Receiver.

▪Plug one end of a CAT6a/7 patch cord into the link port on the Transmitter.

▪Plug the other end of the patch cord into a CAT6a/7 information outlet near the Transmitter.

▪Plug one end of a second CAT6a/7 patch cord into the link port on the Receiver.

▪Plug the other end of the second patch cord into a CAT6a/7 information outlet near the Receiver.

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