Rose electronics CrystalLink USB2.0 CATx User manual

CrystalLink USB

2.0 Dual Port

USB

2.0 Dual Port CAT5e/6/7 Extender

Installation

and

Operation Manual

10707 Stancliff Road

Houston, Texas 77099

Phone: (281) 933-7673

[email protected]

LIMITED WARRANTY

No part of this manual may be reproduced, stored in a retrieval system, or transcribed in any form or any means, electronic or mechanical, including photocopying and

recording, without the prior written permission of Rose Electronics.

manual-crystallink-usb2.0-catx-dual-port-revb-2018-01-26

Rose Electronics®warrants the CrystalLink USB2.0 Dual Port Extender to be in good working order for one

year from the date of purchase from Rose Electronics or an authorized dealer. Should this product fail to be in

good working order at any time during this one-year warranty period, Rose Electronics will, at its option, repair

or replace the Unit as set forth below. Repair parts and replacement units will be either reconditioned or new.

All replaced parts become the property of Rose Electronics. This limited warranty does not include service to

repair damage to the Unit resulting from accident, disaster, abuse, or unauthorized modification of the Unit,

including static discharge and power surges.

Limited Warranty service may be obtained by delivering this unit during the one-year warranty period to Rose

Electronics or an authorized repair center providing a proof of purchase date. If this Unit is delivered by mail,

you agree to insure the Unit or assume the risk of loss or damage in transit, to prepay shipping charges to the

warranty service location, and to use the original shipping container or its equivalent. You must call for a return

authorization number first. Under no circumstances will a unit be accepted without a return authorization

number. Contact an authorized repair center or Rose Electronics for further information.

ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT INCLUDING THE WARRANTIES OF

MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO A

PERIOD OF ONE YEAR FROM THE DATE OF PURCHASE, AND NO WARRANTIES, WHETHER EXPRESS

OR IMPLIED, WILL APPLY AFTER THIS PERIOD. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW

LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

IF THIS PRODUCT IS NOT IN GOOD WORKING ORDER AS WARRANTIED ABOVE, YOUR SOLE

REMEDY SHALL BE REPLACEMENT OR REPAIR AS PROVIDED ABOVE. IN NO EVENT WILL ROSE

ELECTRONICS BE LIABLE TO YOU FOR ANY DAMAGES INCLUDING ANY LOST PROFITS, LOST

SAVINGS OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF OR

THE INABILITY TO USE SUCH PRODUCT, EVEN IF ROSE ELECTRONICS OR AN AUTHORIZED DEALER

HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY OTHER

PARTY.

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR

CONSEQUENTIAL DAMAGES FOR CONSUMER PRODUCTS, SO THE ABOVE MAY NOT APPLY TO YOU.

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS

WHICH MAY VARY FROM STATE TO STATE.

DECLARATIONS OF CONFORMITY

This is to certify that, when installed and used according to the instructions in this manual, the units listed and

described here are shielded against the generation of radio interferences in accordance with the application of

Council Directives 2014/30/EU and 2014/30/EU, as well as these standards:

■EN 55022: 2010/AC:2011 (Class B)

■EN 55024:2010 + A1:2015

■EN 61000

This equipment has been found to comply with the limits for a Class A digital device, pursuant to Part 15 of the

FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the

equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio

frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful

interference to radio communications. Operation of this equipment in a residential area is likely to cause

harmful interference in which case the user will be required to correct the interference at their own expense.

The product safety of the devices is proven by their compliance with the following standards:

■CAN/CSA-ICES-003

The manufacturer complies with the EU Directive 2012/19/EU on the prevention of waste electrical and

electronic equipment (WEEE). The device labels carry a respective marking.

These devices comply with Directive 2011/65/EU of the European Parliament and of the council of 8 June

2011 on the restriction of the use of certain hazardous substances in electrical and electronic equipment

(RoHS 2, RoHS II). The device labels carry a respective marking.

TABLE OF CONTENTS

Contents

Disclaimer 1

System Introduction 1

Features 1

Package Contents 2

Additional Items required 2

Application Examples 2

CrystalLink USB2.0 Dual Port Models 3

Transmitter Unit 3

Receiver Unit 4

Installation Procedure 5

Installation Using Premise Wiring 5

Installing the Transmitter Unit 5

Installing the Receiver Unit 5

Installing Flexible Power 6

Connecting the Transmitter to Receiver 6

Connection Using Surface Cabling 6

Connection Using Premise Cabling 6

Connecting a USB Device 6

Checking the Installation 6

Compatibility 7

CAT5e/6/7 Cable Termination 7

Mounting Option 8

Troubleshooting 9

Safety 10

Maintenance and Repair 11

Technical Support 11

Figures

Figure 1. Transmitter unit front and rear 3

Figure 2. Receiver unit front and rear 4

Figure 3. CrystalLink USB2.0 Dual Port – standard installation 5

Figure 4. CAT5e/6/7 cable termination pinning 7

Figure 5. Optional CrystalLink mounting bracket 8

Appendices

Appendix A —Specifications 12

INTRODUCTION

CrystalLink USB2.0 Dual Port Manual 1

Disclaimer

While every precaution has been taken in the preparation of this manual, the manufacturer assumes no

responsibility for errors or omissions. Neither does the manufacturer assume any liability for damages resulting

from the use of the information contained herein. The manufacturer reserves the right to change the

specifications, functions, circuitry of the product, and manual content at any time without notice.

The manufacturer cannot accept liability for damages due to misuse of the product or other circumstances

outside the manufacturer’s control. The manufacturer will not be responsible for any loss, damage, or injury

arising directly or indirectly from the use of this product (See limited warranty).

System Introduction

Thank you for choosing the Rose Electronics CrystalLink USB2.0 Dual Port CAT5e/6/7 extender.

The CrystalLink USB2.0 Dual Port provides transparent USB extension up to 330 feet (100 meters) over

CAT5e/6/7 UTP cable. Individual USB devices such as a keyboard or mouse, USB thumb-drive, USB printer,

game controllers, flash drives, web cameras, interactive whiteboard and USB joystick can be extended away

from the host PC using the CrystalLink USB2.0 Dual Port extender. Additional USB devices can be connected

using a powered USB hub.

The CrystalLink USB2.0 Dual Port extension system consists of two units, a transmitter and a receiver. The

transmitter connects to your computers’ USB port. The transmitter is linked directly to the receiver using

industry standard CAT5e/6/7 cable and the USB devices connect to the receiver.

The CrystalLink USB2.0 Dual Port is a unique extender providing the option to apply power at the local or

remote unit. The supplied 24V/1A power adapter can be connected to either the transmitter or receiver unit for

normal operation. This option gives added flexibility/convenience for customers who may have power outlet

limitations.

NEVER power BOTH the transmitter and receiver as the units may be damaged. This is not a Power

over Ethernet (PoE) product.

The instructions in this manual assume a general knowledge of computer installation procedures, familiarity

with cabling requirements, and some understanding of USB device operation.

Features

■Supports CAT5e/6/7 cable distances up to 330 feet (100 meters)

■Extends USB2.0 high-speed devices up to 480Mbps

■Will also extend USB1.1 (low-speed, full-speed) devices

■One power supply (installed at either end) will power the opposite device

■Provides up to 1 Amp per USB receiver port, or 1.5 Amps total shared

■Plug and Play. No software drivers required

■Supports all major operating systems: Windows, MAC OS X, Linux

■Attach up to 4 powered USB hubs for additional remote USB device support

■Robust ESD and EFT immunity for industrial environments

■Made in North America

CrystalLink USB2.0 Dual Port Manual 2

Package Contents

The package contents consist of the following:

■Transmitter unit

■Receiver unit

■AC Power Adapter (1) and AC power cable (1)

■One USB-AB cable, 6ft (2.0m)

■Installation & Operation Manual

Additional Items required

■USB 1.1 or 2.0 compatible computer (host computer) with a USB compliant Operating System

■USB 1.1 or 2.0 compatible device(s) for remote-end connection

■CAT5e/6/7 Unshielded Twisted Pair (UTP) cable with two RJ45 connectors (if using surface cabling), or

CAT5e/6/7 cabling with two information outlets and two CAT5e/6/7 patch cords with RJ45 connectors (if

using premise cabling).

■For optimum performance, the CAT5e/6/7 cable should be run straight and not coiled, and not routed close

to electrical cables. Pin cables according to T568A/T568B.

All references to CAT5e/6/7 cable in this document refer to solid-core cable and represent the minimum

CAT5e/6/7 specification requirements. Use of CAT5e/6/7 patch-cables will reduce the recommended cable

extension distances

Application Examples

The CrystalLink USB2.0 Dual Port is ideal for use in office or industrial environments, or in computer room

environments where USB devices need to be connected at short distances away from a host PC.

■Industrial control

■Interactive whiteboard

■Boardroom presentations

■Keyboard or mouse extension

■Computer room – server management

■Office device extension. printer or scanner

MODELS

CrystalLink USB2.0 Dual Port Manual 3

CrystalLink USB2.0 Dual Port Models

The CrystalLink USB2.0 Dual Port enables users to extend beyond the standard 5m cable limit for USB

peripherals by locating USB device(s) up to 330 feet (100 meters) from the computer.

Transmitter Unit

The transmitter connects to the host computer using the supplied standard USB cable. Power for the

transmitter is provided by the Host PC. Power for the receiver is provided by the 24V/1A adapter connected at

either the transmitter or receiver end. The transmitter delivers power over the CAT5e/6/7 extension link to the

receiver when the included power supply is connected to the transmitter.

Transmitter unit – front view

Transmitter unit – rear view

Item

Type

Description

1 Mode/Config Reserved for engineering use

Power LED (Blue) LED turns on when power is supplied.

LED is off when no power is supplied by the host computer

Link LED (Green)

Indicates a valid USB link is established between the local and remote extenders.

LED turns on when link between the local and remote extenders is established.

LED is off when there is no link between the local and remote extenders.

LED is slow blinking when the unit is attempting to establish a link.

Host LED (Green)

Indicates that the extender system is properly enumerated on the host computer.

LED blinks when the extender system is in a suspended state.

Activity LED (Amber)

Indicates data transmission is occurring between the local and remote extenders.

LED blinks intermittently with or without a USB device connected.

When the local and remote extenders are in suspend mode, the LED is off.

3 Power Port Connects to the 24V/1A power supply.

4 Link Port (RJ45)

Accepts RJ45 connector for CAT 5e/6/7 cabling to connect the local extender to the

remote extender.

5 USB host port USB Type B. Connect the local extender to the host computer

Figure 1. Transmitter unit front and rear

CrystalLink USB2.0 Dual Port Manual 4

Receiver Unit

The receiver has two USB Type-A ports for connecting two standard USB device. Additional devices may be

connected by attaching a USB hub to the receiver unit. The receiver is powered either directly by the included

power supply, or via the external power supply located at the transmitter end. The USB port delivers 1Amp of

current per port or 1.5 Amps per port when both ports are used concurrently.

Receiver unit – front view

Receiver unit – rear view

Item

Type

Description

USB Device Port

Accepts USB device(s) using USB Type A connector

Power LED (Blue) LED turns on when power is supplied.

Link LED (Green)

Indicates a valid USB link is established between the local and remote extenders.

LED turns on when link between the local and remote extenders is established.

LED is off when there is no link between the local and remote extenders.

LED is slow blinking when the unit is attempting to establish a link.

Host LED (Green) Indicates that the extender system is properly enumerated on the host computer.

LED blinks when the extender system is in a suspended state.

Activity LED (Amber)

Indicates data transmission is occurring between the local and remote extenders.

LED blinks intermittently with or without a USB device connected.

When the local and remote extenders are in suspend mode, the LED is off.

Power Port

Connects to the AC power supply.

4 Link Port (RJ45) Accepts RJ45 connector for CAT 5e/6/7 cabling to connect the local extender to the

remote extender.

5 Mode/Config Reserved for engineering use

Figure 2. Receiver unit front and rear

INSTALLATION

CrystalLink USB2.0 Dual Port Manual 5

USB2.0

Devices

CAT5e/6/7 cable

up to 100m

USB2.0 Host

TX Unit

RX Unit

Installation Procedure

Before beginning an installation, ensure you have all products and components ready for the installation

Figure 3. CrystalLink USB2.0 Dual Port – standard installation



Determine where the computer is to be located and set up the computer.



Determine where you want to locate the remote USB device(s).



Remember the product supports a maximum distance of 330ft (100m) for transparent USB devices. If

using patch (stranded) cables or premise wiring, the achievable extension distance may be less.

Installation Using Premise Wiring

If you are using premise cabling, ensure CAT5e cabling is installed between the two locations, with CAT5e

premise outlets located near both the computer and the USB device(s), and the total length, including patch

cords is not more than 330ft (100m).

Installing the Transmitter Unit



Place the transmitter unit near the computer.



Install the supplied USB cable between the transmitter and USB port on the host computer.

Installing the Receiver Unit



Place the receiver unit near the USB device(s) in the desired remote location.

CrystalLink USB2.0 Dual Port Manual 6

Installing Flexible Power



Connect 24V, 1A supplied AC power adapter to the local or remote extender based on installation

requirement.

Note: Use only the AC adapter supplied with the CrystalLink Extender. Use of substitute adapters may cause permanent

damage to the system and will void the warranty.

NEVER plug a power adapter to BOTH local and remote extenders, as this may cause permanent damage to the system

and will void the warranty.

Connecting the Transmitter to Receiver

To ensure optimum operation, it is recommended to use only solid core CAT5e/6/7 UTP cabling or better to

connect the Transmitter/Receiver units, up to 330 feet (100 meters). The cabling must have a straight-through

conductor configuration with no crossovers and must be terminated with 8 conductor RJ45 connectors at both

ends. The combined length of any patch cords using stranded conductors must not exceed 100m.

Connection Using Surface Cabling



Plug one end of the CAT5e/6/7 cabling (not included) into the Link port (RJ45) on the transmitter unit.



Plug the other end of the CAT5e/6/7 cabling into the Link port (RJ45) on the receiver unit.

Connection Using Premise Cabling



Plug one end of a CAT5e/6/7 patch cord (not included) into the Link port (RJ45) on the transmitter unit.



Plug the other end of the patch cord into the CAT5e/6/7 information outlet near the host computer.



Plug one end of the second CAT5e/6/7 patch cord (not included) into the Link port (RJ45) on the

receiver unit.



Plug the other end of the second patch cord into the CAT5e/6/7 information outlet near the USB device.

Connecting a USB Device



Install any software required to operate the USB device(s). Refer to the documentation for the USB

device(s), as required.



Connect the USB device to the device port on the remote extender.



Check that the device is detected and installed properly in the operating system.

Checking the Installation

Check that the Power, Activity, Link and Host LEDs are on at each end. If the Host or Link LEDs are

permanently off, then the cabling between the local and remote extenders may not be installed properly or is

defective.

For Windows users (XP, 7, 8, 8.1, 10), open the Device Manager to confirm that the CrystalLink Extender has

installed correctly. Expand the entry for Universal Serial Bus controllers. If the CrystalLink Extender has been

installed correctly, you should find it listed as a “Generic USB Hub”.

For Mac OS X users, open the System Profiler to confirm that the CrystalLink Extender has installed correctly.

In the left-hand column under Hardware, select “USB” and inspect the right-hand panel. If the CrystalLink

Extender has been installed correctly, you should find it listed as a “Hub” under the USB High-Speed Bus/USB

Bus.

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