Rose electronics CrystalLink CLK-1U1TP-40M User manual

CrystalLink USB1.1

Extender

Mini USB1.1 Cat5e/6/7 Extender

Installation

and

Operation Manual

10707 Stancliff Road

Houston, Texas 77099

Phone: (281) 933-7673

[email protected]

LIMITED WARRANTY

No part of this manual may be reproduced, stored in a retrieval system, or transcribed in any form or any means, electronic or mechanical, including photocopying and

recording, without the prior written permission of Rose Electronics.

manual-crystallink-usb1.1-catx-2018-02-25

Rose Electronics®warrants the CrystalLink USB1.1 Extender to be in good working order for one year from the

date of purchase from Rose Electronics or an authorized dealer. Should this product fail to be in good working

order at any time during this one-year warranty period, Rose Electronics will, at its option, repair or replace the

Unit as set forth below. Repair parts and replacement units will be either reconditioned or new. All replaced

parts become the property of Rose Electronics. This limited warranty does not include service to repair

damage to the Unit resulting from accident, disaster, abuse, or unauthorized modification of the Unit, including

static discharge and power surges.

Limited Warranty service may be obtained by delivering this unit during the one-year warranty period to Rose

Electronics or an authorized repair center providing a proof of purchase date. If this Unit is delivered by mail,

you agree to insure the Unit or assume the risk of loss or damage in transit, to prepay shipping charges to the

warranty service location, and to use the original shipping container or its equivalent. You must call for a return

authorization number first. Under no circumstances will a unit be accepted without a return authorization

number. Contact an authorized repair center or Rose Electronics for further information.

ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT INCLUDING THE WARRANTIES OF

MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO A

PERIOD OF ONE YEAR FROM THE DATE OF PURCHASE, AND NO WARRANTIES, WHETHER EXPRESS

OR IMPLIED, WILL APPLY AFTER THIS PERIOD. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW

LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

IF THIS PRODUCT IS NOT IN GOOD WORKING ORDER AS WARRANTIED ABOVE, YOUR SOLE

REMEDY SHALL BE REPLACEMENT OR REPAIR AS PROVIDED ABOVE. IN NO EVENT WILL ROSE

ELECTRONICS BE LIABLE TO YOU FOR ANY DAMAGES INCLUDING ANY LOST PROFITS, LOST

SAVINGS OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF OR

THE INABILITY TO USE SUCH PRODUCT, EVEN IF ROSE ELECTRONICS OR AN AUTHORIZED DEALER

HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY OTHER

PARTY.

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR

CONSEQUENTIAL DAMAGES FOR CONSUMER PRODUCTS, SO THE ABOVE MAY NOT APPLY TO YOU.

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS

WHICH MAY VARY FROM STATE TO STATE.

DECLARATIONS OF CONFORMITY

This is to certify that, when installed and used according to the instructions in this manual, the units listed and

described here are shielded against the generation of radio interferences in accordance with the application of

Council Directives 2014/30/EU and 2014/30/EU, as well as these standards:

■EN 55022: 2010/AC:2011 (Class B)

■EN 55024:2010 + A1:2015

This equipment has been found to comply with the limits for a Class A digital device, pursuant to Part 15 of the

FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the

equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio

frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful

interference to radio communications. Operation of this equipment in a residential area is likely to cause

harmful interference in which case the user will be required to correct the interference at their own expense.

The product safety of the devices is proven by their compliance with the following standards:

■CAN/CSA-ICES-003

These devices comply with Directive 2011/65/EU of the European Parliament and of the council of 8 June

2011 on the restriction of the use of certain hazardous substances in electrical and electronic equipment

(RoHS 2, RoHS II). The device labels carry a respective marking.

TABLE OF CONTENTS

Contents

Disclaimer 1

System Introduction 1

Features 1

Package Contents 2

Additional Items required 2

Application Examples 2

CrystalLink USB1.1 Model 3

Installation Procedure 4

Installing the Transmitter Unit 4

Installing the Receiver Unit 4

Connecting the Transmitter to the Receiver 4

Using CAT5e/6/7 Solid Core Cabling 5

Using Premise Cabling 5

Connecting a USB Device 5

Checking the Installation (check USB device detection) 5

CAT5e/6/7 Cable Termination 5

Troubleshooting 6

Safety 7

Maintenance and Repair 8

Technical Support 8

Figures

Figure 1. CrystalLink USB1.1 Models, front and rear views 3

Figure 2. CrystalLink USB1.1 standard installation 4

Figure 3. CAT5e/6/7 cable termination pinning 5

Figure 4. Troubleshooting procedures 6

Appendices

Appendix A —Specifications 9

INTRODUCTION

CrystalLink USB1.1 Manual 1

Disclaimer

While every precaution has been taken in the preparation of this manual, the manufacturer assumes no

responsibility for errors or omissions. Neither does the manufacturer assume any liability for damages resulting

from the use of the information contained herein. The manufacturer reserves the right to change the

specifications, functions, circuitry of the product, and manual content at any time without notice.

The manufacturer cannot accept liability for damages due to misuse of the product or other circumstances

outside the manufacturer’s control. The manufacturer will not be responsible for any loss, damage, or injury

arising directly or indirectly from the use of this product (See limited warranty).

System Introduction

Thank you for choosing the Rose Electronics CrystalLink USB1.1 CAT5e/6/7 Extender.

The CrystalLink USB1.1 extends USB1.1 devices (or USB2.0 at low/full speed) up to 130 feet (40 meters) over

CAT5e/6/7 UTP cable. Individual USB devices such as a keyboard or mouse, USB thumb-drive, USB printer

and USB joystick can be extended away from the host PC using the CrystalLink USB1.1 extender. Additional

USB devices can be connected using a powered USB hub.

The extension system consists of two units, a transmitter and a receiver. The transmitter connects to your

computer’s USB port. The receiver normally connects directly to the transmitter using industry standard

CAT5e/6/7 cable.

The instructions in this manual assume a general knowledge of computer installation procedures, familiarity

with cabling requirements, and some understanding of USB device operation. No external power is required to

operate this device.

Features

■Supports CAT5e/6/7 cable distances up to 130 feet (40 meters) for full-speed USB1.1

■Can extend one USB low-speed HID devices such as a keyboard or mouse up to 275 feet (85 meters)

■Will also extend USB2.0 devices, but at USB1.1 speeds

■Supports full-speed (12Mbps) or low-speed (1.5Mbps) USB devices

■Interface powered transmitter unit, and self-powered receiver unit

■Plug and Play. No software drivers required

■Supports all major Operating Systems: Windows, MAC OS X, Linux

■Remote extender provides up to 400mA power to the attached USB device

■Attach up to 3 powered USB hubs for additional remote USB device support

■Robust ESD and EFT immunity for industrial environments

■Made in North America

CrystalLink USB1.1 Manual 2

Package Contents

The package contents consist of the following items:

■Transmitter unit

■Receiver unit

■One USB-AB cable, 6ft (2.0m)

■Installation & Operation Manual

Additional Items required

■USB 1.1 or 2.0 compatible computer (host computer) with a USB compliant Operating System

■USB 1.1 or 2.0 compatible device(s) for remote-end connection

■CAT5e/6/7 Unshielded Twisted Pair (UTP) cable with two RJ45 connectors (if using surface cabling), or

CAT5e/6/7 cabling with two information outlets and two CAT5e/6/7 patch cords with RJ45 connectors (if

using premise cabling).

■For optimum performance, the CAT5e/6/7 cable should be run straight and not coiled, and not routed close

to electrical cables. Pin cables according to T568A/T568B.

Application Examples

The CrystalLink USB1.1 is ideal for use in office or industrial environments, or in computer room

environments where USB devices need to be connected at short distances away from a host PC.

■Industrial control

■Interactive whiteboard

■Boardroom presentations

■Keyboard or mouse extension

■Computer room – server management

■Office device extension. printer or scanner

All references to CAT5e/6/7 cable in this document refer to solid-core cable and represent the minimum

CAT5e/6/7 specification requirements. Use of CAT5e/6/7 patch-cables will reduce the recommended cable

extension distances

MODELS

CrystalLink USB1.1 Manual 3

CrystalLink USB1.1 Model

CrystalLink USB1.1 Transmitter and Receiver Units

Transmitter unit

The Transmitter Unit connects to the computer

using the upstream USB Type-A connector.

1 = Host Port (USB Type A male) connect this

Type A USB to the host computer

2 = Link Port RJ45, accepts RJ45 connector for

CAT5e/6/7 cable

Receiver unit

The Receiver Unit provides one downstream USB

Type-A port for a standard USB device

connection. Additional devices may be connected

by attaching USB hubs.

1 = Link Port RJ45, accepts RJ45 connector for

CAT5e/6/7 cable

2 = Device Port (USB Type A female) accepts a

USB device

Figure 1. CrystalLink USB1.1 models, transmitter and receiver

INSTALLATION

CrystalLink USB1.1 Manual 4

Installation Procedure

Before beginning an installation, ensure you have all products and components ready for the installation

Figure 2. CrystalLink USB1.1 standard installation



Determine where the computer is to be located and set up the computer.



Determine where you want to locate the remote USB device(s).



Remember the product supports a maximum distance of 130ft (40m) for transparent USB and 275ft

(85m) for USB-HID devices. If using patch (stranded) cables or premise wiring, the achievable extension

distance may be less.

Installing the Transmitter Unit



Place the Transmitter unit near the computer



Plug the USB cable from the transmitter into an available USB1.1/2.0 Type A port on the computer.

Installing the Receiver Unit



Place the remote extender unit near the USB device(s) in the desired remote location.



Plug in your USB device.

Connecting the Transmitter to the Receiver

The effective cable extension length is reduced for each USB Hub added to the system.

There is an approximate 43ft (13 meter) reduction in extension distance for each USB Hub added. This

includes Hubs added to the local or the remote side.

The CrystalLink USB1.1 extender cannot be daisy-chained to another extender to increase extension distance.

A system can have only one transmitter and one receiver unit.

USB1.1 Host

TX Unit

RX Unit

Up to 40m of

Cat5e/6/7 cable

USB1.1 Device

CrystalLink USB1.1 Manual 5

Using CAT5e/6/7 Solid Core Cabling



Plug one end of the CAT5e/6/7 cabling (not included) into the Link port (RJ45) on the transmitter unit.



Plug the other end of the CAT5e/6/7 cabling into the Link port (RJ45) on the receiver unit.

Using Premise Cabling



Plug one end of a CAT5e/6/7 patch cord (not included) into the Link port (RJ45) on the transmitter unit.



Plug the other end of the patch cord into the CAT5e/6/7 information outlet near the host computer.



Plug one end of the second CAT5e/6/7 patch cord (not included) into the Link port (RJ45) on the

receiver unit.



Plug the other end of the second patch cord into the CAT5e/6/7 information outlet near the USB device.

Connecting a USB Device

1. Install on the host computer, any software required to operate the USB device. Refer to the documentation

for the USB device, as required.

2. Connect the USB device to the device port on the remote extender unit.

Checking the Installation (check USB device detection)

Check if the USB device is detected by your Operating System. (Note: If your computer does not correctly

detect the USB device when it is attached to your computer, then it may not function correctly)

To open the System Profiler in MAC OS X:

Open Finder, Select Applications, then open the Utilities folder and double click on the System Profiler icon.

To open Device Manager in Windows 2000/XP:

Right click on “My Computer”, then select Properties >>Hardware Tab>>Device Manager

To open Device Manager in Windows 7 and later:

Open the Start Menu, right click on “Computer”, then select Manage>>Device Manage

CAT5e/6/7 Cable Termination

Use either T568A or T568B termination for your CAT5e/6/7 cable.

Use CAT5e or better, solid-core, either UTP or STP cable. STP is recommended for improved EMI protection.

Figure 3. CAT5e/6/7 cable termination pinning

TROUBLESHOOTING

CrystalLink USB1.1 Manual 6

Troubleshooting

The following table provides troubleshooting tips. The topics are arranged in the order in which they should be

executed, in most situations. If you are unable to resolve the problem after following these instructions, please

contact Technical Support for further assistance.

PROBLEM CAUSE SOLUTION

The USB device does not

operate correctly.

•The USB device is

malfunctioning.

•The computer does not

recognize the USB device.

•The application software for

the device is not operating.

•The Extender is

malfunctioning.

•Un-install and re-install the driver for the

USB device.

•Update the driver for the USB device.

•Directly connect the USB device to the Host

to verify the USB device operates correctly.

•Contact Technical Support.

The USB device is

detected as an

“Unknown Device” in the

Operating System.

•The USB device’s timing is

outside of the USB 1.1

specification.

•The Extender is

malfunctioning.

•Connect the Receiver Unit to the Transmitter

Unit using a short CAT5e/6/7 cable.

•Unplug the Transmitter Unit from the host

and wait 15 seconds. Then plug the

Transmitter back into the host.

•Contact Technical Support.

The USB devices is

detected as using too

much power in the

operating system or that

a power surge has

occurred.

•The USB device needs more

power than the Extender can

support.

•The Host is not providing

enough power to the Extender

•Connect the Transmitter to a different USB

port on the Host.

•Connect a powered USB hub between the

Receiver Unit and the USB device.

Figure 4. Troubleshooting procedures

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