RODE Microphones VideoMic GO Operating instructions

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TROUBLE-SHOOTING

What cameras don't support the VideoMic GO?-

The VideoMic GO is extremely user-friendly as there's no switches or

battery to worry about - just plug in and go. All microphones need power

however, and in the case of the VideoMic GO it is drawing a very small

voltage commonly referred to as "plug-in power" from your camera (or

recording device) via the audio cable.

Plug-in power has long been a standard for camera manufacturers, and so

the VideoMic GO is compatible with the vast majority of cameras in the

market.

While this is by no means a complete list, following is a list of cameras that

we can confirm do not support the VideoMic GO. Please refer to the

specifications of your particular camera for information on whether it

supplies power via the microphone jack.

If you are experiencing issues getting your VideoMic GO to operate with a

camera not listed above, firstly be sure to update your camera's firmware

to the latest version (available from your camera manufacturer's website).

If you are still experiencing issues please get in touch with us via our

support page.

Will my RØDE VideoMic fit into the hot shoe mount of my camera?-

The RØDE cold shoe adaptor is a standard size adaptor, also known as a

universal shoe mount. This standard shoe is suitable for the majority of

camera attachments.

If your camera has a different, or custom adaptor, please contact your

camera manufacturer for information on converters to fit the universal

shoe connection.

Why do I get a low level noise sound when recording on my camera?-

This is usually caused by the function of "Automatic Gain Control" or "AGC"

on the camera.

Basically, when the camera cannot sense an audio input signal it

automatically increases the gain of the input. It is increased so much that

the noise floor in the camera microphone amplifier becomes audible .

The AGC can be disabled on some cameras and it is worth checking with

you camera manufacturer for information on this, which can sometimes

require a firmware update to the camera.

RØDE have created the VideoMic Pro to help combat this issue, the

VideoMic Pro contains a 20dB pre amplifier, boosting the mic signal so that

the camera will see a good signal level and not engage its AGC.

We recommend setting your audio levels manually to achieve an optimum

signal to noise ratio and disabling the AGC of the camera.

Will the VideoMic range microphones connect to a tripod?-

Yes, all of our microphones in the VideoMic range have a standard 3/8

thread built into the bottom of the cold shoe mount for connection to a

boompole, mic stand or tripod.