QNAP TS-231+ Instructions for use

QNAP Turbo NAS

Hardware User Manual

Thank you for choosing QNAP products! This user manual provides description of the

hardware of the Turbo NAS and relevant guideline of certain functions. Please read carefully

and strictly adhere to the instructions of the manual.

This user manual is applicable to the following Turbo NAS models:

HS-210, HS-251, HS-251+, TS-112P, TS-131, TS-212P, TS-231, TS-231+, TS-251,

TS-251+, TS-251C, TS-251A, TS-253 Pro, TS-431, TS-431+, TS-431U, TS-451, TS-451+,

TS-451S, TS-451U, TS-451A, TS-453 Pro, TS-453S Pro (formerly SS-453 Pro), TS-453U,

TS-453U-RP, TS-463U, TS-463U-RP, TVS-463, TS-470U-SP/RP, TVS-473, TS-531P,

TS-563, TS-651, TS-653 Pro, TVS-663, TS-531X, TVS-673, TS-831X, TS-851, TS-853 Pro,

TS-853S Pro (formerly SS-853 Pro), TS-853U, TS-853U-RP, TS-863U, TS-863U-RP,

TVS-863, TVS-863+, TVS-882ST, TS-870U-RP, TVS-873, TS-879 Pro, TS-879U-RP,

TS-EC879U-RP, TS-1079 Pro, TS-1253U, TS-1253U-RP, TS-1263U, TS-1263U-RP,

TS-1270U-RP, TS-1279U-RP, TS-EC1279U-RP, TS-1635, TS-1679U-RP, TS-EC1679U-RP,

IS-453S, TS-453Bmini, TS-453mini, TAS-168, TAS-268, TS-253A, TS-453A, TS-653A,

TS-853A, TS-128, TS-228, TBS-453A, TS-131P, TS-231P, TS-431P, TS-431XU,

TS-431XU-RP, TS-831XU, TS-831XU-RP, TS-1231XU, TS-1231XU-RP

NOTE

•The “Turbo NAS”& “Turbo vNAS” are hereafter referred to as “NAS”.

•The product you purchased may not support certain functions dedicated to specific

models.

•All features, functionality, and other product specifications are subject to change

without prior notice or obligation.

•Information presented is subject to change without notice.

•No part of this publication may be reproduced, stored in a retrieval system, or

transmitted, in any form or by any means, mechanical, electronic, photocopying,

recording, or otherwise, without prior written permission of QNAP Systems, Inc.

QNAP and the QNAP logo are registered trademarks of QNAP Systems, Inc. Other

products and company names mentioned herein may be the trademarks of their

respective companies.

DISCLAIMER

In no event shall QNAP Systems, Inc. (QNAP) liability exceed the price paid for the product

from direct, indirect, special, incidental, or consequential damages resulting from the use

of the product, its accompanying software, or its documentation. QNAP makes no warranty

or representation, expressed, implied, or statutory, with respect to its products or the

contents or use of this documentation and all accompanying software, and specifically

disclaims its quality, performance, merchantability, or fitness for any particular purpose.

QNAP reserves the right to revise or update its products, software, or documentation

without obligation to notify any individual or entity.

Note:

Back up your system periodically to avoid any potential data loss. QNAP disclaims any

responsibility of all sorts of data loss or recovery.

Should you return any components of the NAS package for refund or maintenance,

make sure they are carefully packed for shipping. Any form of damages due to

improper packaging will not be compensated.

Regulatory Notice

FCC Notice

QNAP NAS comply with different FCC compliance classes. Please refer the Appendix for

details. Once the class of the device is determined, refer to the following corresponding

statement.

=======================================================

FCC Class A Notice

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two

conditions:

1. This device may not cause harmful interference.

2. This device must accept any interference received, including interference that may

cause undesired operation.

Note: This equipment has been tested and found to comply with the limits for a Class A

digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide

reasonable protection against harmful interference when the equipment is operated in a

commercial environment. This equipment generates, uses, and can radiate radio frequency

energy, and if not installed and used in accordance with the instruction manual, may cause

harmful interference to radio communications. Operation of this equipment in a residential

area is likely to cause harmful interference, in which case the user will be required to

correct the interference at his own expense.

Modifications: Any modifications made to this device that are not approved by QNAP

Systems, Inc. may void the authority granted to the user by the FCC to operate this

equipment.

A급기기

(업무용정보통신기기)

이기기는업무용으로전자파적합등록을한기기이오니, 판매자또는사용자는이점을주위하시기바라며,

만약잘못판매또는구입하였을때에는가정용으로교환하시기바랍니다.

FCC Class B Notice

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two

conditions:

1. This device may not cause harmful interference.

2. This device must accept any interference received, including interference that may

cause undesired operation.

Note: This equipment has been tested and found to comply with the limits for a Class B

digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide

reasonable protection against harmful interference in a residential installation. This

equipment generates, uses, and can radiate radio frequency energy and, if not installed

and used in accordance with the instructions, may cause harmful interference to radio

communications. However, there is no guarantee that interference will not occur in a

particular installation. If this equipment does cause harmful interference to radio or

television reception, which can be determined by turning the equipment off and on, the

user is encouraged to try to correct the interference by one or more of the following

measures:

•Reorient or relocate the receiving antenna.

•Increase the separation between the equipment and receiver.

•Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected.

•Consult the dealer or an experienced radio/television technician for help.

Modifications: Any modifications made to this device that are not approved by QNAP

Systems, Inc. may void the authority granted to the user by the FCC to operate this

equipment.

CE NOTICE

QNAP NAS comply with different CE compliance classes. Please refer to the Appendix for

details.

SJ/T 11364-2006

本产品符合中国 RoHS 标准。以下表格标示此产品中某有毒物质的含量符合中国 RoHS 标准规定的限量

要求。

本产品上会附有”环境友好使用期限”的标签，此期限是估算这些物质”不会有泄漏或突变”的年限。本产

品可能包含有较短的环境友好使用期限的可替换元件，像是电池或灯管，这些元件将会单独标示出来。

部件名称有毒有害物质或元素

铅

(Pb)

汞

(Hg)

镉

(Cd)

六价铬

(CR(VI))

多溴联苯

(PBB)

多溴二苯醚

(PBDE)

壳体 O O O O O O

显示 O O O O O O

印刷电路板 O O O O O O

金属螺帽 O O O O O O

电缆组装 O O O O O O

风扇组装 O O O O O O

电力供应组装 O O O O O O

电池 O O O O O O

O: 表示该有毒有害物质在该部件所有物质材料中的含量均在 SJ/T11363-2006 标准规定的限量要求以下。

X: 表示该有毒有害物质至少在该部件的某一均质材料中的含量超出 SJ/T11363-2006 标准规定的限量要求。

Symbols in this document

Warning

This icon indicates the instructions must be strictly followed. Failure

to do so could result in injury to human body or death.

Caution

This icon indicates the action may lead to disk clearance or loss OR

failure to follow the instructions could result in data damage, disk

damage, or product damage.

Table of Contents

Contents

Table of Contents ...............................................................................................8

Safety Warnings...............................................................................................10

Chapter 1. CPU and Memory Specifications ...................................................11

Chapter 2. Power Button and Reset Button Behavior ....................................39

Chapter 3. USB One Touch Copy....................................................................40

Chapter 4. LED and Alarm Buzzer Specifications ...........................................41

Chapter 5. Upgrade Memory on QNAP Turbo NAS (RAM Module Installation)44

5.1 TS-453BMINI,TS-453MINI (4-BAY).............................................................44

5.2 TBS-453A............................................................................................46

5.3 TS-451S, TS-531P, TS-531X, TS-651, TS-831X, TS-851, TS-X53/X53S PRO,

TS-563, TVS-882S, TVS-882ST, TVS-X63, TS-X53ASERIES (2/4/6/8-BAY) ...................48

5.4 TS-1635..............................................................................................49

5.5 TVS-473, TVS-673, TVS-873...................................................................53

5.6TS-431U, TS-X31XU SERIES,TS-451U, TS-X53U, TS-X63U SERIES (4/8/12-BAY)..55

5.7 TS-251+, TS-251, TS-451+, TS-451, TS-251A, TS-451A.............................57

5.8 IS-453S ..............................................................................................60

Chapter 6. Network Expansion Card Installation...........................................63

6.1 TVS-463, TS-531P, TS-531X, TVS-663, TS-831X, TVS-863, TS-563, TS-879 PRO,

TS-1079 PRO,TS-463U, TS-463U-RP..................................................................63

6.2 TS-1635..............................................................................................67

6.3 TVS-473, TVS-673, TVS-873...................................................................71

6.4 TS-431XU, TS-463U, TS-463U-RP, TVS-471 SERIES .....................................74

6.5 TS-831XU, TS-863U, TS-863U-RP, TS-1231XU, TS-1263U, TS-1263U-RP SERIES

Chapter 7. Install and Hot-swap Hard Drives ................................................81

7.1 INSTALL HARD DRIVES ...............................................................................81

7.1.1. TS-x51, TS-x51A, TVS-x63, TS-563, TS-x53 Pro, TS-651, TS-831X, TS-851,

TS-531X, TS-531P, TS-x53A, TS-x31, TS-x31+, TS-x31P, TS-431U, TS-x31XU,

TS-451U, TS-x53U, TS-x63U.........................................................................81

7.1.2. TS-1635 .......................................................................................83

7.1.3. TS-453Bmini, TS-453Mini................................................................85

7.1.4. TVS-473, TVS-673, TVS-873............................................................88

7.1.5. TS-112P, TS-212P and TS-251C.......................................................91

7.1.6. TAS-168, TAS-268, TS-128, TS-228..................................................93

7.1.7. IS-453S........................................................................................96

7.2 HOT-SWAP HARD DRIVES ............................................................................99

Chapter 8. Install M.2 SSDs.........................................................................103

8.1 M.2 SSD HEAT SINK INSTALLATION ............................................................. 103

8.2 M.2 SSD INSTALLATION........................................................................... 104

8.2.1 TBS-453A ................................................................................... 104

8.2.2 TVS-473, TVS-673, TVS-873.......................................................... 105

Chapter 9. RAID Recovery...........................................................................109

Chapter 10. Use the LCD Panel......................................................................111

Chapter 11. Install Power Supply Unit...........................................................117

11.1 1U TURBO NAS WITH HOT-SWAPPABLE PSU ................................................... 117

11.2 2U/3U TURBO NAS (TS-831XU-RP, TS-1231XU-RP, TS-853U-RP, TS-1253U-RP

ONLY) 118

Technical Support ..........................................................................................121

GNU GENERAL PUBLIC LICENSE .....................................................................122

Appendix A: Product Compliance Class...........................................................135

Safety Warnings

1. The NAS can operate normally in the temperature range of 0ºC–40ºC (or up to 35ºC

depending on individual product specifications) with a relative humidity of 0%–95%.

Ensure that the environment is well-ventilated.

2. The power cord and devices connected to the NAS must provide correct supply voltage

(100W, 90–264V).

3. Do not place the NAS in direct sunlight or near chemicals. Make sure the temperature

and humidity of the environment are in optimized level.

4. Unplug the power cord and all connected cables before cleaning. Wipe the NAS with a

dry towel. Do not use chemical or aerosol to clean the NAS.

5. Do not place any objects on the NAS for the server’s normal operation and to avoid

overheat.

6. Use the flat head screws in the product package to lock the hard disks in the NAS when

installing hard disks for proper operation.

7. Do not place the NAS near any liquid.

8. Do not place the NAS on any uneven surface to avoid falling off and damage.

9. Make sure the voltage is correct in the location where the NAS is installed. Contact the

distributor or the local power supply company for the information.

10. Do not place any object on the power cord.

11. Do not attempt to repair the NAS in any occasions. Improper disassembly of the

product may expose the users to electric shock or other risks. For any enquiries,

please contact the distributor.

12. The chassis NAS models should only be installed in the server room and maintained by

the authorized server manager or IT administrator. The server room is locked by key or

keycard access and only certified staff is allowed to enter the server room.

Warning:

Danger of explosion if battery is incorrectly replaced. Replace only with the same or

equivalent type recommended by the manufacturer. Dispose of used batteries

according to the manufacturer’s instructions.

Do NOT touch the fan inside the system to avoid serious injuries.

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