Primera LX900 User manual

User's Manual
© 2013 All rights reserved
For the most recent version of this manual please visit
http://www.primera.com/manuals.html
041113-511271

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Notices: The information in this document is subject to change without notice. NO WARRANTY OF
ANY KIND IS MADE WITH REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO,
THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. No liability is assumed for errors contained herein or for incidental or consequential
damages in connection with the furnishing, performance, or use of this material. This document
contains proprietary information that is protected by copyright. All rights are reserved. No part of
this document may be photocopied, reproduced, or translated into another language without prior
written consent.
Trademark Acknowledgments: Windows is a registered trademark of Microsoft Corporation.
All other trademarks are the property of their respective owners.
Printing History
Edition 5.0, #041113, Copyright 2013, All rights reserved.
FCC Compliance Statement: This device complies with part 15 of the FCC rules. Operation is subject
to the following two conditions: (1) this device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired operation.
For Users in the United States: This product is intended to be supplied by a UL listed Direct Plug-In
Power Supply marked "Class 2"or a UL listed ITE Power Supply marked "LPS" with output rated
12VDC, 4.5A or higher. This equipment has been tested and found to comply with the limits for a
Class A digital device, pursuant to Part 15 of the FCC Rules. In a domestic environment this product
may cause radio interference, in which case the user may be required to take adequate measures. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
Re-orient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
Consult the dealer or an experienced radio/TV technician for help.
Use of shielded cables is required to comply with the Class B limits of Part 15 of the FCC Rules.
You are cautioned that any changes or modifications not expressly approved in this manual could
void your authority to operate and/or obtain warranty service for this equipment.
For Users in Canada: This digital apparatus does not exceed the Class B limits for radio noise for
digital apparatus set out on the Radio Interference Regulations of the Canadian Department of
Communications. Le present appareil numerique n'emet pas de bruits radioelectriques depassant
les limites applicables aux appareils numeriques de la class B prescrites dans le Reglement sur le
brouillage radioelectrique edicte par le ministere des Communications du Canada.
Product Disposal
Do not dispose of the printer or supplies in the same manner as normal household waste. Consult your
local authorities for disposal and recycling options.
Battery Notice
This product contains Perchlorate material. Special handling may apply. For more information, go to
http://www.dtsc.ca.gov/hazardouswaste/perchlorate/
CAUTION!
TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THE UNIT TO RAIN OR
MOISTURE. TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE EXTERIOR
PANELS. NO USER-SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED
SERVICE PERSONNEL. OPERATE THE UNIT WITH ONLY THE PROPER ELECTRICAL
SPECIFICATIONS AS LABELED ON THE PRINTER AND AC ADAPTER.
CAUTION!
USE OF CONTROLS OR ADJUSTMENTS OR PERFORMANCE OF PROCEDURES OTHER
THAN THOSE SPECIFIED HEREIN MAY RESULT IN HAZARDOUS RADIATION.
CAUTION
RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE.
DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.

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Table of Contents
Section 1: Getting Started...............................................................................1
A. Choosing a Good Location................................................................1
B. Unpacking and Inspection ................................................................2
C. Identifying the Parts...........................................................................3
D. Computer Specifications....................................................................4
Section 2: Label Stock .....................................................................................5
A. Label and Roll Specifications............................................................5
B. Installing Label Stock.........................................................................8
C. Adjusting the Label Stock TOF (Top of Form) Sensor ................11
D. Set the Stock Sensor Mode ..............................................................12
E. Set the Output Mode........................................................................14
Section 3: Status Monitor (PTStatus) .........................................................16
A. Monitoring Ink Levels .....................................................................17
B. Print Head Life Gauge.....................................................................18
C. Using the Cost Estimator.................................................................18
D. Replacing Ink Cartridges/Low Ink Warning...............................19
Section 4: Printing from a PC ......................................................................22
A. Using NiceLabel............................................................................22
B. Creating Barcodes in NiceLabel.....................................................28
C. Printing from Other Programs .......................................................31
D. Adjusting Print Alignment..............................................................32
E. Creating a Full Bleed Print..............................................................34
F. Printer Driver Settings.....................................................................35
Section 5: Printing from a Mac....................................................................40
A. Printer Utility Settings (Color Label 900 Utility).........................40
B. Printing from Swift Publisher.........................................................46
C. Printing from Adobe Illustrator .....................................................48
D. Printing from Adobe Acrobat Reader............................................52
E. Create a Custom Label Size ............................................................54
F. Adjusting Print Alignment..............................................................55
G. Creating a Full Bleed Print..............................................................58

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Section 6: Troubleshooting and Maintenance..........................................59
A. Solving Print Alignment Problems ................................................59
B. Solving Print Quality Problems......................................................61
C. Color Matching and Design Tips ...................................................63
D. Create a Support Report..................................................................66
E. Cleaning the Printer .........................................................................66
F. Cleaning the Print Head..................................................................66
G. Replacing the Print Head ................................................................70
H. Interpreting the Printer’s Indicator Lights ...................................73
I. Technical Support .............................................................................73
Section 7: Technical Specifications.............................................................74
Index .................................................................................................................75

Getting Started 1
Section 1: Getting Started
THANK YOU…
...for choosing an LX900 Color Label Printer. The LX900 Printer
will print razor-sharp text and barcodes, vibrant colors, and
even stunning photo-realistic photographs directly onto rolls
of labels, card stock and a variety of other approved media.
This User's Manual is your complete step-by-step guide to
quickly and easily setting up and printing with your new Color
Label Printer!
A. CHOOSING A GOOD LOCATION
Place the printer on a flat surface in a location with
adequate air circulation to prevent internal heat build up.
Do not place the printer near heat sources such as radiators
or air ducts, or in a place subject to direct sun light,
excessive dust, mechanical vibration or shock.
Allow for adequate clearance in front of the printer to
accommodate the printed label stock as it is leaving the
printer to avoid the possibility of binding or jamming of
the label stock.
Allow for adequate overhead and left side clearance for
opening the top cover to allow easy access to the label
stock and ink cartridge. The Printer will require 9.5 inches
(24 cm) of additional space on the left side to completely
open the cover (Total = 26.75" or 68 cm). The Printer will
require an additional 15.9 inches (40.4 cm) of overhead
space to open the cover (Total = 25" or 63.5 cm).

2 Getting Started
B. UNPACKING AND INSPECTION
While unpacking your printer, inspect the carton to ensure
that no damage has occurred during shipping. Make sure
that all supplied accessories are included with your unit. The
following items are included in the supply box:
Power Adapter
Separate Power Cord
USB Cable
Software Installer CD
Cyan, Magenta, Yellow and Black Ink Cartridges
Warranty Statement and Registration Card
This Manual and other Printed Information
The following items are inside the printer supply roll area:
Replaceable Print head
Starter Roll of High Gloss Label Stock
Save the carton and packing materials. They will come in
handy when transporting the printer.
FRAGILE

C. IDENTIFYING THE PARTS
This illustration shows the front of the printer with its control
buttons and LED indicator lights.
The Pause Button pauses the printer AFTER the printing of the
current label has finished to allow for loading of label stock
and ink cartridge.
The Power LED indicates that the printer is on and ready to
receive print jobs.
The Load/Feed Button is pressed in order to load label stock if
the printer does not automatically detect the stock. When stock
is loaded each press of the button will cause one label to be fed
from the printer.
The Ink Low LED will illuminate when a cartridge has 10% or
less of its ink remaining.
The Unload Button will unload the installed label stock by
reversing it through the printer. Make sure to tear off the
printed labels before pressing the Unload Button.
The Label Tear Bar is a serrated edge for conveniently tearing
your finished labels from the printer. The printer comes with a
white tear bar guard. For smoother label feeding, leave the
guard in place during printing. When you are ready to tear off
a label, remove the guard, tear off the label and replace it.
Getting Started 3
Unload Button
Pause Button Pause LED
Power LED
Load/Feed
Button
Ink Low LED
Label Tear Bar
Top Cover

4 Getting Started
This illustration shows the input ports and power switch found
on the rear panel of the printer.
This illustration shows the interior of the printer.
D. COMPUTER SPECIFICATIONS
Recommended PC Specifications
For optimal printing speed you must have a PC with the
following recommended specifications:
• Pentium Dual Core Processor
• 2 GB of RAM
• 10 GB of Free Hard Drive Space
Power Input Port
USB Port
Auxilary Port Power Switch
Sensor Position Adjustment
Roll Arm
Fixed Throat
Guide
Roll Guide
Movable
Throat Guide
Roll Stop

Label Stock 5
Section 2: Label Stock
A. LABEL AND ROLL SPECIFICATIONS
A wide variety of label stock can be used in the Printer. Refer
to the specifications and settings in the following sections
before ordering custom stock from Primera or any stock from
another company.
Important! Test all custom made label stock with the intended printer before
ordering large quantities! Primera will only assume responsibility for custom
label stock ordered from Primera.
Label Width
Liner Width
Distance from
edge of Media
to edge of Label
Width of Opening
Black Mark
Width
Gap Between
Labels
Label Height
Distance from
edge of Media
Label Sensing Methods
Method 1: Label
Gap Sensing
Method 2: Thru-Hole
Sensing
Method 3: Reflective/Black
Mark Sensing
(Black Mark must be printed
on back side of label stock)
Note: See table below for Max and Min values in inches and mm..
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